1st thing, if you visit this place, make sure you ask for Charles! He is fantastic and makes the…read moreprocess really smooth. He goes above and beyond for his customers and tries to help as much as possible. He even took the time to mail my Gucci sunglasses to my house that I left in my trade-in. This Location: PRO's The inside of this business is clean and comfortable!, Large welcome desk as soon as you walk in, and I'm not sure of her name, the woman at the desk was BEAUTIFUL! ;-) The back area with all of the cars looks terrific!, straight from a movie scene! Made me feel as if this place was an invite-only! The vehicles had a well-kept appearance, and I was able to sit in my dream car, C8 (I can't wait to catch it at the regular price!) Cons......... Not much, but this is why I can't give 5 stars.... I came here preapproved for 120K and chose the GLC AMG 43 just shy of 100K. I went preapproved, so I could get in and out; I think I was there entirely too long after we all agreed on the numbers. I fell for the "If we can get you a lower rate, would you take it" trick every dealership plays! Unfortunately, Deluxe auto does this too! I understand the process if they get you to finance with them, the more money they get in the long run, buuuuutttttt, if you want to be the best dealership and carry that reputation, I highly recommend stopping asking people that question. I have to wait two years for that HARD pull to be removed! (I was told it was going to be a soft pull... NO, ITS NOT!) One last thing.... This was the most expensive vehicle I purchased; I'm sure this place has celebrities with millions of dollars coming in and out, so some young dude buying a 100K vehicle isn't too special around there.... But for the little folks like myself and others, I think the Deluxe team should come together and congratulate the buyer or something.. Ringing a bell for every car sold or something. It was like I was at the DMV, with no reaction from anyone!!!!!

The finance mgr is a liar, watch out for him. Gives untrue info about extended warranties.read more

EDIT: The sales manager Vlad worked closely with me to get the financing issue sorted out. It's too…read morebad I was not able to hold onto the vehicle, but it could have become a much worse situation. Thanks to Vlad and the rest of the sales team, the problem was smoothly resolved. BEWARE THIS DEALERSHIP!! They sold me a car they did not own! Called me a month after I signed the contract to tell me they're unable to register the car because they could not get the title. Even though I was upset I worked with them to return the car. They gave me a refund on the down payment, but they're dragging their feet with paying off the financing which I am still being held responsible for! Moreover, the car is now being sold at another dealership, so now I'm financed for a someone else's car!! Stay away!

While my initial review was positive I am very disappointed. I was made to feel that I had to give…read morea review before I left. I questioned a noise I heard in the truck and was told it was a loose lug nut on the backseat while it really was a rusted out crossbar! Plates were requested to be sent and were never sent. Had to drive out of my way to pick them up. Then when I told them about the issue I was giving 2 options. Let their mechanic fix it free of charge. Sorry trust already broken! I don't like to be lied to! I asked for a manager told he is on lunch at 4:00? Am I stupid! Sounds like avoiding the issue. Was also told will buy truck back why guilty conscience? Unbelievable with the level of disregard for customer so unbelievable w service! Did I mention address wrong on license plate!

Over priced and broken cars! They don't take any…read moreresponsibility for damage made by their own mechanic, they customer service is the worst the manager doesn't care about their customers

they sell me the car half more price than actual market price lied about the monthly plans and…read moreeverything don't buy from them sell me the used rental car they scam

I bought a beautiful green Ford F150 from car stop, Eddie n his sales team are friendly helpful n…read moreall around awesome! My truck is great! Thanks again for making it a great n easy experience to purchase my truck! P.S. Annette is awesome!

I had a good experience here. I called about an SUV they had and made a trip out to see it…read more Unfortunately they closed early that night so I had to go back the next day and ended up wanting the car. I had to wait for the check for the car to come from my bank and Eddie held the car for me until it came, which was great. I took the car for an inspection prior to purchase and the mechanic said everything looked good, so I don't think this place sells junk cars like some dealerships do. Andrew, the owners son, was super amazing. My three year old son loved him and Andrew played with him and kept him entertained through the whole buying process. Signing the paperwork took less than an hour and we were on our way home. I would buy from them again, this was a better experience than I've had at most places.

If I could give 0 stars I would, Bought a BMW x5, ran great…read moretill I drove it home, on the way home check engine light came on, took it back they made it go away till it came on again 2 weeks later, took it back they made it go away for 6 months then basically the warranty they give at the so called "dealership" expires and the guy on the phone told me sorry we can't help good bye... The finance guy "Moe" hope he doesn't work there anymore poor people he screwed over, he's a snake! Basically my car has been sitting in a shop for over 3 years because they can't figure out what's wrong with it. STAY AWAY FROM THIS PLACE, DO NOT BE FOLLED BY THEM, THEY HAVE ONE PRICE ONLINE AND ANOTHER WHEN YOURE THERE! TRUST ME! AS A RETIRED MARINE, STAY AWAY FROM THE HEADACHE.

You would never send your wife to this place alone. Like an urban Fort Apache, it sits in a semi…read moresecluded alleyway surrounded by a crude chain link fence and barbed wire. The sales "office" is a very rusted out old trailer home. Our initial greeting at the place was a employee yelling at us to not park within the barbed-wire. We liked the safety of being inside the barbed-wire and there were plenty of spaces available. The on line reviews all say that they advertise at one price and, then, dramatically mark up the price upon arrival. This was the case with us. The lot advertised a car for $23,000 on line. When we arrived the Salesman said he couldn't sell it to us for that price, because it was "below market," and tried to sell it to us for $29K! We walked. So should you. Please save yourself a drive to this scary hell-hole Jersey City/Linden.

I strongly advise anyone to avoid this dealership…read more I purchased a vehicle here that was listed around $5,000 and was told it was a "good car" with no major issues. That was not accurate at all. After purchasing it, the vehicle became a constant source of problems. Every 2-3 months, new serious issues kept appearing, and it became clear the car had significant underlying mechanical problems that were not properly disclosed or addressed before sale. I am honestly not sure how this vehicle was sold in the condition it was in. In total, I have spent over $5,000 in repairs just to keep the car safe and running. This included engine mounts, major power steering components/valves, and a full brake system replacement (calipers, rotors, pads), along with multiple fluid flushes (brake and power steering). A mechanic later diagnosed a cylinder misfire issue that had not previously shown a check engine light. This raises serious concerns that existing problems may not have been properly identified or visible at the time of purchase. Overall, this has been an extremely expensive and frustrating experience. The vehicle required far more work than was represented, and I feel the condition of the car was significantly misrepresented at the time of sale. Based on my experience, I strongly recommend avoiding this dealership unless you are prepared for major hidden repair costs after purchase

Buyer Beware So we…read morebought a car from this establishment or more accurately from Rich because he absolutely conned us to trust him and believe that what we were getting was a reliable well cared for vehicle that was not only thoroughly checked by not only his mechanic but Nissan on Rt 22 in Hillside. Well 1 week after the 3 month warranty expired so did the transmission. I outright said to him before we finalized the deal that we were at his mercy and trusted him because we couldn't find a decent car anywhere and felt like we could trust him and he assured us that we could. At no point did he warn us we were taking a risk buying this car actually quite the contrary. Well I reached out to him to tell him about the transmission and at first he acted surprised and said let me see what I can do I'll get back you this afternoon. Well a day went by and when I didn't hear from him I called him back and guess what no answer so I called from a different number and he answered and seemed a little surprised. He said he didn't have a chance to look at the paperwork but would call me back when he did. In the mean time my husband took the car to a mechanic who said the transmission was shot and evidently was not inspected prior to being sold to us because it wasn't just a coincidence. I reached back out to Rich who then proceeded to say that this happens and was unfortunate and 5 different stories about how it happened to him . He then offered us 2 options 1. he can get us a deal on a used transmission for $1800 + labor with another 3 month warranty or 2.a man made rebuilt transmission for $3800 + labor with a 1 year warranty . I gave him the opportunity to make this right,I asked him how as a decent human being he didn't feel somewhat obligated to do the right thing his response was it's unfortunate but nothing he will do outside of the 2 options he gave us. Lesson Learned ....I'll let Karma do the rest!!! Nissan in Springfield is Giving us a New transmission for $4500.

I would be very careful with this dealership. We discussed price on two different cars and both…read moretimes the paperwork listed MSRP including all dealer add ons as if it was the original MSRP of the vehicle. When I questioned it with the sales associate he told me I was mistaken and that was the original price of the car. They will inflate the price by 3-4k then offer a 1-2k discount to seem like they are working with you. I recently purchased a car at a Honda dealership and they were very transparent with the pricing and add ons, showing everything on the paperwork so I know this is not standard protocol.

Extremely happy with the service. Called earlier in the week. Given a quote that was lower than…read moreother dealers. Came in to a friendly new employee who provided my items in a prompt & professional manner. Was able to accomplish my task with ease They need to update their address online. But overall, they have a good operation.

Everything went well, friendly staff, ease of getting my car, 2013 Subaru legacy. The owner was…read moreunderstanding, the guy who took me for a test drive did not pressure me with time. I really was able to test drive the car. Conversation was great. And the car quality was solid. The other cars on the lot seemed quite good also. I'd definitely recommend.

From the owner: Since Cars Time opened for business, we have made it our focus to connect car shoppers to quality…read moreused inventory. No matter what your budget or your needs, we are confident we can help find the right vehicle at a great price. Our used vehicle lots around the Linden, NJ area offer several convenient locations for your auto shopping needs. We have a wide inventory full of clean cars, trucks, and SUVs from all of the great auto brands. We have prices sure to agree with your pocket book and our flexible financing makes it easy to afford your next vehicle. We invite you to stop by any one of our locations to meet with one of our knowledgeable sales professionals. We offer a no-hassle sales environment, free vehicle history reports, and quick financing to get you behind the wheel of your vehicle today. Contact us today with your auto shopping questions and we'll be sure to get you the information you need to buy with confidence at Cars Time.

Good cars listed at a good price online. Easy to access this dealer through Car Gurus. Julio was…read moregreat to work with, easy to reach, very friendly and helpful. I got financing approved. However, I was a little surprised to see a 23% dealer prep fee ($4k) added at the end of things, and so had to walk away. :(

Frank and Omar and the East Coast did a great job helping me with financing my new vehicle and…read moreallowing me to leave the same day. Definitely will be back for further vehicle purchase.