This used car dealer runs their business in a very strange way, shifting their inventory problems…read moreonto customers. I happened to see a 2017 Range Rover they had for sale and went to test drive it, but it turned out the vehicle needed repairs -- there was a strong humming noise from underneath that was clearly felt inside the cabin. I refused to consider it further. A few days later, one of their employees suggested that I pay out of pocket to diagnose the issue with that same 2017 Range Rover. I explained that pushing their problems onto a buyer is unacceptable and frankly ridiculous, especially since the car is advertised as being in proper working condition. Then, a few days later, the same employee called again and said they had another Range Rover, this time a 2018 model. I scheduled a test drive in advance, but when I arrived on the appointed day, an employee named Anton told me the car was supposedly in service. After waiting for some time, it became clear I would not see the vehicle at all, so I left -- having wasted about three hours of my time, as well as money on gas and tolls for the trip there and back. Also, be careful with their pricing -- in both cases, the price listed on their website was about 10% lower than the price they quoted upon arrival.

HONEST REVIEW - PLEASE READ BEFORE BUYING…read more The salesman asked me and my fiancé (who was not the buyer) to leave a 5-star review before I even drove the car off the lot. This explains why there are so many 5-star reviews. Do NOT leave a review until the dealership has fulfilled their promises. El vendedor me pidió una reseña de 5 estrellas antes de que yo me llevara el carro. NO LO HAGAS hasta que cumplan con su parte del trato. My experience with BM Motor Cars (Mike Gil & David - Service Director) Friday 10/31 - Initial Visit I went to see a vehicle and immediately noticed: * Tire pressure warning light ON * Strange noises (I suspected alignment issues) I told the salesman Mike Gil, and he told me the issues would be fixed before pickup. Saturday 11/01 - Pickup Day When I arrived, the issues were NOT fixed. Mike then told me the service department was closed on weekends and that I needed to make an appointment with David, the Service Director. Wednesday 11/05 - First Service Visit Before meeting with David, I took the car to a private mechanic. Their diagnostic showed multiple issues. On my way to the dealership, the car began shaking above 30 MPH. I showed David the mechanic's diagnostic. He briefly looked at it and told me he would take care of everything listed. Thursday 11/06 - After First Repair I picked up the car and: * The TPMS light was still on * David told me to "drive it 30 minutes" for the light to go away and it did not go away * The shaking issue was still present 11/21 - Picking Up Plates I told David the problems were still happening. He told me to come back Monday 11/24 at 10 AM. 11/24 - Second Visit I arrived at 10 AM, but David was not there. He called me instead and told me to drive the car to a mechanic 13 minutes away. At the mechanic he sent me to: * They fixed the TPMS light * They discovered the inner tie rod was damaged, the steering rack boot was detached, and told me the vehicle was unsafe to drive in that condition * They also told me they could NOT make that repair there Because of the safety concern, I drove carefully to another mechanic who could fix the issue. I texted David to let him know the car needed to stay at that mechanic. He said he would get back to me once he reached his office. I also messaged Mike Gil asking for a supervisor's email, and I was left on read. Today: 11/26 I have not received any response from anyone. My car is still at the mechanic, and I am paying out of pocket for repairs that should have been addressed before the vehicle was sold. Conclusion Based on my experience: * Promised repairs were not completed * Communication after the sale was poor * The car had serious safety issues that were not properly inspected * I was left without support once I reported problems Please be cautious and make sure all promised repairs are fully completed before finalizing a purchase.

Over priced and broken cars! They don't take any…read moreresponsibility for damage made by their own mechanic, they customer service is the worst the manager doesn't care about their customers

they sell me the car half more price than actual market price lied about the monthly plans and…read moreeverything don't buy from them sell me the used rental car they scam

I bought a beautiful green Ford F150 from car stop, Eddie n his sales team are friendly helpful n…read moreall around awesome! My truck is great! Thanks again for making it a great n easy experience to purchase my truck! P.S. Annette is awesome!

I had a good experience here. I called about an SUV they had and made a trip out to see it…read more Unfortunately they closed early that night so I had to go back the next day and ended up wanting the car. I had to wait for the check for the car to come from my bank and Eddie held the car for me until it came, which was great. I took the car for an inspection prior to purchase and the mechanic said everything looked good, so I don't think this place sells junk cars like some dealerships do. Andrew, the owners son, was super amazing. My three year old son loved him and Andrew played with him and kept him entertained through the whole buying process. Signing the paperwork took less than an hour and we were on our way home. I would buy from them again, this was a better experience than I've had at most places.

If I could give 0 stars I would, Bought a BMW x5, ran great…read moretill I drove it home, on the way home check engine light came on, took it back they made it go away till it came on again 2 weeks later, took it back they made it go away for 6 months then basically the warranty they give at the so called "dealership" expires and the guy on the phone told me sorry we can't help good bye... The finance guy "Moe" hope he doesn't work there anymore poor people he screwed over, he's a snake! Basically my car has been sitting in a shop for over 3 years because they can't figure out what's wrong with it. STAY AWAY FROM THIS PLACE, DO NOT BE FOLLED BY THEM, THEY HAVE ONE PRICE ONLINE AND ANOTHER WHEN YOURE THERE! TRUST ME! AS A RETIRED MARINE, STAY AWAY FROM THE HEADACHE.

Very unprofessional they won't allow customers to speak with management. They want you to finance…read morethrough a bank of there choice, when you offer to pay cash they talk you out of paying cash. My experience with them was horrible.

I strongly advise anyone to avoid this dealership…read more I purchased a vehicle here that was listed around $5,000 and was told it was a "good car" with no major issues. That was not accurate at all. After purchasing it, the vehicle became a constant source of problems. Every 2-3 months, new serious issues kept appearing, and it became clear the car had significant underlying mechanical problems that were not properly disclosed or addressed before sale. I am honestly not sure how this vehicle was sold in the condition it was in. In total, I have spent over $5,000 in repairs just to keep the car safe and running. This included engine mounts, major power steering components/valves, and a full brake system replacement (calipers, rotors, pads), along with multiple fluid flushes (brake and power steering). A mechanic later diagnosed a cylinder misfire issue that had not previously shown a check engine light. This raises serious concerns that existing problems may not have been properly identified or visible at the time of purchase. Overall, this has been an extremely expensive and frustrating experience. The vehicle required far more work than was represented, and I feel the condition of the car was significantly misrepresented at the time of sale. Based on my experience, I strongly recommend avoiding this dealership unless you are prepared for major hidden repair costs after purchase

Buyer Beware So we…read morebought a car from this establishment or more accurately from Rich because he absolutely conned us to trust him and believe that what we were getting was a reliable well cared for vehicle that was not only thoroughly checked by not only his mechanic but Nissan on Rt 22 in Hillside. Well 1 week after the 3 month warranty expired so did the transmission. I outright said to him before we finalized the deal that we were at his mercy and trusted him because we couldn't find a decent car anywhere and felt like we could trust him and he assured us that we could. At no point did he warn us we were taking a risk buying this car actually quite the contrary. Well I reached out to him to tell him about the transmission and at first he acted surprised and said let me see what I can do I'll get back you this afternoon. Well a day went by and when I didn't hear from him I called him back and guess what no answer so I called from a different number and he answered and seemed a little surprised. He said he didn't have a chance to look at the paperwork but would call me back when he did. In the mean time my husband took the car to a mechanic who said the transmission was shot and evidently was not inspected prior to being sold to us because it wasn't just a coincidence. I reached back out to Rich who then proceeded to say that this happens and was unfortunate and 5 different stories about how it happened to him . He then offered us 2 options 1. he can get us a deal on a used transmission for $1800 + labor with another 3 month warranty or 2.a man made rebuilt transmission for $3800 + labor with a 1 year warranty . I gave him the opportunity to make this right,I asked him how as a decent human being he didn't feel somewhat obligated to do the right thing his response was it's unfortunate but nothing he will do outside of the 2 options he gave us. Lesson Learned ....I'll let Karma do the rest!!! Nissan in Springfield is Giving us a New transmission for $4500.

I would be very careful with this dealership. We discussed price on two different cars and both…read moretimes the paperwork listed MSRP including all dealer add ons as if it was the original MSRP of the vehicle. When I questioned it with the sales associate he told me I was mistaken and that was the original price of the car. They will inflate the price by 3-4k then offer a 1-2k discount to seem like they are working with you. I recently purchased a car at a Honda dealership and they were very transparent with the pricing and add ons, showing everything on the paperwork so I know this is not standard protocol.

Highly recommend this place! We have gotten our last 3 leased cars from here and they are friendly,…read moreknowledgable and efficient! We always leave with what we want and are happy with our vehicles! Will continue getting our future cars here and refer anyone who wants a Volkswagen.

Everything went well, friendly staff, ease of getting my car, 2013 Subaru legacy. The owner was…read moreunderstanding, the guy who took me for a test drive did not pressure me with time. I really was able to test drive the car. Conversation was great. And the car quality was solid. The other cars on the lot seemed quite good also. I'd definitely recommend.

From the owner: Since Cars Time opened for business, we have made it our focus to connect car shoppers to quality…read moreused inventory. No matter what your budget or your needs, we are confident we can help find the right vehicle at a great price. Our used vehicle lots around the Linden, NJ area offer several convenient locations for your auto shopping needs. We have a wide inventory full of clean cars, trucks, and SUVs from all of the great auto brands. We have prices sure to agree with your pocket book and our flexible financing makes it easy to afford your next vehicle. We invite you to stop by any one of our locations to meet with one of our knowledgeable sales professionals. We offer a no-hassle sales environment, free vehicle history reports, and quick financing to get you behind the wheel of your vehicle today. Contact us today with your auto shopping questions and we'll be sure to get you the information you need to buy with confidence at Cars Time.