Wonderful. I had a salesperson , Daniel. who was very knowledgable, patient and fair especially…read morewith a senior. He didn't push me. I felt very comfortable not leasing at the first visit. He gave me a fair price as I did do my research. As there were so many new icons on it needed a lot of time learning them. Eunice is there to work with you even after getting the car. She was an excellent teacher. All in all I am very comfortable recommending them to my family and friends. Ps I have the car for a few weeks now and I am very pleased that I got the crossover model.

I had a wonderful experience at this dealership a week ago. I leased a Premium FORESTER this time…read more From the moment I came in I was treated with respect, not pressured and all were friendly yet professional. My salesman, Daniel Ruffin was so helpful in making my final decision. No pressure, different options and add ons were presented in a warm , unstressed atmosphere. The manager Gary Zia's, was most pleasant and gave me a great leasing plan that worked within my budget. Last but not least, the Finance Manager, Maureen Heffernan, helped me with the financial aspect of the deal in terms I could understand. She offered excellent advice as well. We laughed like we were old buddies. I highly recommend this dealership. Ask for Daniel Ruffin, he'll change your mind about dealing with underhanded , tricky car salesmen. He was the best! Thanks, Daniel. I'm off for a spin in my new Forester which is great.

Omar Hernandez the best! He displayed excellent customer service and was very knowledgeable of the…read morevehicles I was interested in. Mr. Hernandez assured me that I will drive out instead of walking out the day I came in shopping for a vehicle. Mr. Hernandez went above and beyond. Thank you for your excellent service Mr. Hernandez. 9/18/26

I bought a car at major world which was very beautiful. The trouble started. A sharp razor blade…read morewas left in the insert on the driver's side. Luckily I saw a silver shining object. Slowly I picked it up and the rust on it was old. Next, I had to remind the salesman that no gas was in the car. The rubber guard placed under the front of the car completely fell on the ground. Driving the car on the highway was a nightmare. The car stiffened which required 2 steady hands to control it. I complained to the salesman and he said come to the shop, but then, no one helped. Excuses nonstop. I asked salesman for the registration and he asked me to do the work to get it. Angelo was lazy, never followed up any of my calls and no one allowed me to talk to the manager. It's the most unreliable and mismanaged company ever. Don't buy a car there. Everyone becomes your best friend when you come in, but it's deceiving and they will not accommodate you in any fashion.

We've bought and leased cars from multiple dealerships across New York, New Jersey, and…read morePennsylvania, and none have come close to the level of service, professionalism, and transparency that the team at Paragon Honda provides. Big shoutout to Josiah for always being accommodating and consistently going above and beyond to make the process smooth and stress-free. If you're looking for a car, it's worth taking the time to visit Paragon Honda, tell them exactly what you're looking for and what your budget is. They genuinely work within your parameters and earn your business with class. Although the entire team here is A+, ask for Josiah and thank me later.

We purchased a Honda Civic about 12 years ago at Paragon Honda…read more When we did a test drive back then, the young and arrogant salesman who sold us our vehicle told us that he didn't drive Hondas since he drove a Lexus. Fast forward to last week when my wife and I went back to Paragon Honda looking to buy a brand new Civic. We walked around the lot outside looking at the few Civics they had. There were salesmen outside but not one of them greeted us or asked us if we had any questions. We then went into the dealership, walked around looking at cars for a while. No one greeted us; no one asked if they could assist us. Now, I don't know if the salesmen wouldn't help us because we were two women looking at cars, or if it was because the salesmen there realized we were looking for a Civic, which is one of their less expensive models. Needless to say, we left after about a half hour of no one speaking with us. The funny thing is we were ready to purchase the car and they WOULD have had a sale and our business (the dealership is the closest one to where we reside). Instead, we found a MUCH BETTER Honda dealership in Long Island. It was more of a trip for us, but they were very kind there and that's why we are purchasing our car from them. Paragon Honda is filled with douchey-dudes. Do not buy cars there. The salesmen there think they are better than everyone else. I still wonder if they would have assisted us if I walked in with a husband instead of my wife. Oh well. Their loss.

We traded our car in for another from Next Car For You and four years later couldn't be happier!…read moreDavid is a gem to work with!

David is very professional and very knowledgeable highly recommend if you're in the market for a…read morenew vehicle.

I brought my vehicle in, explained the quirks I was aware of, and after their inspection I was…read moreoffered $11,000. I couldn't sell it that day because I was waiting for my replacement vehicle, and I was told the offer would be honored if I returned a few weeks later and that it would simply be a matter of completing the paperwork. When I returned about three weeks later, expecting to complete the sale, they wanted to put the vehicle through another inspection with two different people, including rechecking the same cosmetic and mechanical items from the first visit. None of those items had changed. The offer was then reduced to $9,000 and later increased to $9,900. After about 1 1/2 hours, I decided to leave because this wasn't the process I had expected based on what I had originally been told. Before leaving, I was told that if I came back the next day, they would honor the $9,900 offer and it would simply be a matter of completing the paperwork. I returned roughly 12 hours later expecting to sign the paperwork, but the vehicle was put through a third inspection, again rechecking many of the same areas. The sale was ultimately finalized at $9,800. Between the three visits, I spent roughly four hours at the dealership. I also didn't receive my check that day. I was told it would take no more than three days, but four days later I still hadn't received it. I called, didn't receive a callback, and ultimately had to physically return to the dealership to follow up before receiving my check. The people I dealt with were professional throughout, and I want to be fair about that. My frustration is with the process. If you're considering selling your vehicle here, be prepared for the possibility of multiple inspections, changing offers, several hours at the dealership, and potentially having to follow up yourself for payment. IF you decide to sell you car here, My recommendation would be to get very clear upfront, in writing if possible, about how long the offer is valid, whether another inspection will be required when you return, and exactly when and how you will be paid. Hopefully that saves someone else from going through the hours and the process that I went through.

I bought a Venue here from a salesman named JC Morillo. He told me three times that if I ever have…read morea post-sale question, to give him a call. Well, I did. And I did again. And again. He does not return calls. Ever. I spoke with another salesman about my question and he answered incorrectly. So, Koeppel Hyundai will gladly sell you a car, but then you are on your own with any questions or problems. I regret my purchase and will go to another dealership for any service issues and tuneups. ----------- UPDATE - It's been THREE MONTHS and despite countless calls, I never got a returned call back from anyone at Koeppel Hyundai. Please buy your car from another dealership. They don't care about customers once they purchase a car.

Steer clear of the dealership. The salesperson Gian was actually nice and helpful. After that it…read moreis all downhill. First the finance guy said the best he could do was 6.5%. I told him I was pre approved for 5.84% from BOA. He then said he could offer 6.19% from BOA but not the 5.84% because it wasn't real. He then referred me to his friend who could lower my insurance rates by 75% if I just gave him $900 and my username and password to my GEICO account. Of course I turned down this offer. I signed the contract to pick up the car at noon the following day. I showed up at 1 pm and the car was not ready. It took 40 mins to put on the plates and then I was told they didn't have time to wash the car. The car was posted as a 2023 Tesla Y Performance, but in looking at the infotainment center, it was a Tesla Y Long Range. Both myself and BOA have attempted to get someone from the dealership to return our calls and have been unsuccessful. The term Used Car Salesmen certainly describes this dealership.

Refused to confirm price of vehicle over the phone. Online listed price is not accurate to actual…read moreprice when you walk in door. Avoid this dealership and all north star dealerships in queens

I can't speak highly enough of this dealership!! I worked with Annel Acquah and the sales manager…read moreCindy Morales. They went above and beyond to find me a car that met my needs and gave me the best deal on the car that I couldn't find anywhere else. They are both extremely trustworthy, reliable, professional, honest, and transparent. I will be referring everyone I know to these two, and I will be coming back in the future. If you want a truly fair price and outstanding service, go to them. A+++.

I am writing this review with my eyes filled with happy tears! I saw the vehicle online and…read morehonestly was shaky if I would even be able to walk out with it. But with encouragement and support from my partner and came in. We were assigned to David - who explained everything and made sure he broke it down where there weren't any grey areas. I loved that he continuously provided updates, asked questions and even added humor to lighten up my mood. Then we were brought to Erik who also did his thing with the auto loan. He was able to get me a rate I would have never imagined. Literally would have never imagined. I am speechless with today's experience and in complete awe. Thank you to David and Erik!

The Quality and Value for my buck was definetly worth it, Enrique updated and kept me informed. I…read moredidnt have to bother them at all, they truly know their stuff at Bimmer Motors Group I couldn't be more satisfied! I don't usually write reviews, but I had to for this one. After taking my car to several different shops (even ones that ran multiple diagnostics), no one could figure out what was really wrong. It was super frustrating -- until I brought it to Bimme Motors Group. They actually got to the root cause of the issue, explained it clearly, and fixed what everyone else missed. My car is finally back to running perfectly, and I'm driving again without the stress or anxiety I had before. You can tell they genuinely care about getting things right, not just guessing or patching up problems. I'm so grateful I found them and will definitely be back if I ever need service again. Highly recommend!

great service center for BMWs. Staff are friendly and honest about what needs to be done.read more

STAY AWAY! SALES TAX SCAM AND FRAUD! i leased a car for 36 months! my total lease term is roughly…read more$18k. They tried to illegally charge me $4300 in sales tax for the entire value of the car, refused to provide a sales tax percentage, and when I said I'm leaving the sales tax magically lowered to $2500. I WAS STILL OVERCHARGED $870 as I should pay no more than $1629 in sales tax! I will be reporting them to dept of finance/taxation and department of motor vehicles! STAY AWAY! deceptive practices!

Given one price and magically when it comes time to buy the car, a magically $4000 appears…read more Yato wonders "why the sudden price increase when it comes time to pay?" Apparently the online price was incorrect, although I confirmed it with 4 different people. Waste of time. Do not go here. Go anywhere else.

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!