If you notice that your clothes take too long to dry completely, like two cycles, then it is time…read moreto have your dryer vent cleaned. Our vent has a few turns before venting through the roof, so this vent run is prime for catching lint. Based on the number of 5-star reviews, I selected Frieman Dryman. The online scheduling App is easy to use. Once you reserve an appointment, you will receive notifications regarding your appointment, including identifying your fireman serviceman. He arrived on time and was in and out in less than 30 minutes. As others mentioned, you are shown the amount of lint that is removed. They are priced competitively, and their customer service is exemplary. Call these guys for service before they have to return with flashing lights and sirens!

It's always a great experience having John come out to our home and perform our dryer vent cleaning…read moreservice. He's friendly & thorough and he even provides us with the before & after results of the cleaning. Highly recommended!!

Three years ago, they had a two-person crew come to clean my air ducts with a vacuum and brushes…read more It was a great quality service and I called them again this week. On Tuesday, a guy named Ron from Clean Air Pro came with a drill-powered chimney sweep kit that costs $40 online. He refused to use the proper equipment, claiming a chimney drill power kit is how they "always clean air vents." The online statement on clean air pro specifically says "we use specialized equipment - vacuums and rotary brushes, among others-to complete our tasks." And it was very different from the top notch service I received 3 years prior... Their office first said they'd get back to me in a day, but then the owner, Ben called and did his best to make it right. Ben managed to find a team that could make it out the very next day (which is very short notice, so was much appreciated) A crew including Alex from Houston came to do a "fix" - and they did a phenomenal job! They not only put plastic to cover surfaces and protect from dust, they washed the registers and primed them, they vacuumed (see pic) with the proper equipment, got so much dust out , they sealed off the sides of my register boxes since attic dust was coming out (such great attention to detail!), they even cleaned out the box under my AC that I thought was beyond hope! So grateful to the company for making it right, to Alex and crew for the hard work, and to Ben (who's following up with more training to ensure his team follows exact same procedure as Houston).

Had a technician come out to evaluate our air duct system and give us an estimate. The technician…read morewas out here roughly 10 minutes at most, checked two attics and told us we had mold and that it would require a major cleaning and sanitation. He first showed me the picture he took of our downstairs attic and then the part that to me was very hinky was when I asked to see the picture of the second unit, it took him several minutes of scrolling through his phone to find another picture that showed a moldy unit. (If the picture was just taken it would've been right there next to the first picture.) Estimate was over 3K. I had another company come out two days later and they said we had no mold and the estimate $1100. I'm going with the second company who spent 30 minutes going over everything and making sure that they provided an accurate estimate versus the service we got from Clean Air Pro. The other major negative was the person didn't even put up the stairs back to the attics and left my back door open to the garage.

These guys are great! Honest, helpful, reasonably priced. We just moved into a new house and had…read morethem come clean the dryer vents. There was so much build up from the prior occupants. It was a huge fire hazard. I am happy I have a company I can trust to help keep my family safe. James also shared referrals for services they don't do which saves us time and helps us avoid the risk of working with unreliable companies.

Have used them twice for dryer vent cleaning, once in 2016 and another in 2022. Excellent service,…read moregood communication, does the work pretty fast and did not leave lint and dust everywhere on the yard or roof. The pricing is not particularly competitive based on quotes I have gotten from other companies that were providing me different set of services but also has air duct cleaning services. However, I have heard some of the cheaper ones leave blown out lint in the yards and don't clean up etc so I will continue to use Better Services since I am willing to pay a little bit more for services that are done right without any problems.

Good service, up front pricing, and clear communication. Some other companies claimed creosote…read morebuild up was 2 levels higher than it was and quoted absurd amounts.

We wanted to get an air duct cleaning when we moved into our new house. The person I spoke with…read moreprior to the appointment was friendly and professional. I wasn't home when they showed up to clean the ducts, my boyfriend was. The person who showed up seemed to be having a rough day and seemed irritated to have to be there. It seemed like they cleaned the vents and did a decent enough job. I showed up about halfway through and when I got there he seemed to be in better spirits and friendlier. I asked some questions about concerns we had and maintenance and the man obliged in answering but was dismissive about it. The cleaning was fairly priced so I would recommend for regular maintenance but if you're wanting good attention to detail for something that's been left for a while you might want to shop around

Easy to work with, friendly, timely and got the work done…read more Needed to have ducts cleaned and mold was presenting itself on the unit. One company came out and told me needed to replace the "box" and clean the ducts for $3800, however there's no way the box can be replaced without tearing open walls. Austin Breeze showed up and confirmed no way to change the box but cleaned all the components, the area, identified another need that we missed (need cleanout line cleaned). Super nice, very friendly, easy to work with - will call again.

Superb job.. very responsive, friendly, and professional. When my dryer still wasn't drying…read moreproperly after the initial vent cleaning, he came back, cleaned the vent again, and thoroughly inspected everything. He helped identify that the real issue was a leak behind the dryer, not the vent itself. I really appreciated his attention to detail, and willingness to go the extra mile. Highly recommend!

This review is for the follow up customer service I received from Omer. I appreciate how he took…read moreaccountability for the oversight of cleaning the roof portion of my dryer vent however, neither of them going in and getting the inside of the house portion. I'm very happy with the customer service I received and communication was excellent. I will not hesitate to use them in the future.

Everything from start to finish was top notch. From the beginning they got back to me right away,…read moreanswered all my questions, and when the technician arrived he explained everything. I only had our dryer vent cleaned and some hose replaced but he still went into the attic to inspect the line. The only thing I wish they would have done, was removed the lint filter and cleaned as well. But would definitely use again.

We hired QLS to install a mini split for us in our pool house in 2017, we had a few issues taken…read morecare of by other companies throughout the years. Nothing was ever noted that installation was done poorly or incorrectly, as you can't see into the wall to know until after what happened as that could not be seen. Fast forward about 5 years, and the unit on the back of the house fell off the wall, causing damage to the electrical wiring and copper tubing. We contacted QLS for service to look at the unit, determine why it had fallen and to see if it could be repaired. QLS did come out this time and re-hung the unit, stating it wasn't bolted into any studs and only the siding and the OSB. The technicians couldn't get the unit working on the first visit. They dropped off the disconnect breaker at the door to my kids and said they didn't have one. I was able to test the breaker and determine it was functional and opened the cover for the electrical wiring and found the supply wiring was not visible as it pulled into the flex conduit coming from the disconnect to the unit. I re-terminated the wiring and the unit powers up but won't blow cold air. I let QLS know what I found and they said they would come back out. The tech on the second visit ended up fixing the unit letting us know the copper tubing was crushed and all the refrigerant had leaked out, was able to un-kink the tubing and recharge the system. They later sent an invoice for $811, without ever confirming the estimate with us prior to fixing the unit or even giving us a clue as to what it might cost. We would NOT have approved of that cost. We would have said we do not need the unit anymore, we already have a window unit in there from the other times it did not work. We feel this should have been communicated better and honestly feel taken care of by the company, not because they had to or it was under warranty. Obviously, it wasn't by this time. But more to do with the fact that properly installed units do not just fall off walls for no reason. It wasn't neglect or even an accident on our part. Even QLS admits that units do not just fall off the wall, and they provided some pretty wild hypotheses as to how a motorcycle driving through our yard knocked it off the wall, while not physically damaging the units frame or coil fins, not even a scratch on the paint. (We do not own a motorcycle, the marks the tech saw were clearly from mowing the area so that the tech could access the unit). If the owner would have really analyzed the images we sent, he would see that it's technically impossible for the unit to have been hit due to placement and tracks. Well played QLS, doing some questionable work in hopes that by the time anyone notices, you can technically and legally claim it's not your problem anymore.

QLS installed a new Bryant AC unit for me in April. I was very happy at that time. Along with the…read moreAC unit, they replaced the thermostat which is made by Honeywell. Something happened to the thermostat and it wasn't working. I called QLS on a Friday and they told me to call Honeywell as their techs don't reprogram the thermostats. I found out then that Honeywell outsources troubleshooting to Resideo. Resideo call center keeps regular office hours so I did not have AC for a weekend. Since the Resideo Tech and I could not get the thermostat to work, I called QLS again who sent a tech out, and he replaced the old one. I called Resideo back and they helped me reprogram the thermostat. I've had no more problems with it. QLS didn't charge for that visit. In October, I was having trouble with the heater. I called QLS and a technician came out. He looked over the system and had to replace the circuitboard. I asked him if I could pay the bill and he said there would be no charge as the part was under warranty. Later in October, I received a text message that I owed for the service. I called and Vanessa said she would check into it, I assumed everything was taken care of. Today I get another text message that I owe for the visit back in October. When I called in, I was told that while the tech was here, he did a semi-annual checkup on the unit and that's what I'm being charged for. I was very upset because I'd been told by the tech I didn't owe for of the visit- had he told me I owed for a check up, I would have paid it during the original visit. When I called in back in October to the office, I assumed everything was fine because I heard nothing back for a month. QLS is extremely responsive to calls, and their texts are professional and friendly. But beware of communication issues and charges.

Extremely responsive. Scheduled me within 24 hours. Their billing was super easy and they came and…read moredid the work in a fast and respectful manner while my mother in law was home.

Excellent service for cleaning dryer vents and HVAC systems. They arrived on time, worked…read moreprofessionally and thoroughly. They fully cleaned the vents, showed before-and-after results, and gave useful maintenance tips. After the cleaning, airflow improved noticeably, and unpleasant odors were gone. Prices are fair with no upselling. Highly recommend this company for anyone needing dryer vent or HVAC cleaning