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Dry Clean Direct

1.9 (48 reviews)
InexpensiveDry Cleaning
Open 7:00 am - 8:00 pm

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Services - Dry Clean Direct

Dry cleaning

Carpet and upholstery stain treatment

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This is the employee that walked right beside me without the mask. He obviously left the dry cleaners to go maskless to the store.
D A.

I've been going to this cleaners for years. However, I only used this dry cleaners for my husband's medical scrubs. BEWARE--- I would not have them clean anything of value or anything cotton and polyester. Today, I'm done with this place-- in the middle of COVID-19, they have employees walking around without masks. They implemented procedures for customers (including requiring them to wear masks, standing 6 feet apart, dropping off clothes behind a barrier and picking up clothes at a station close to the door). All things that I had absolutely no issue with compliance. BUT- they have not implemented precautions for all staff. While standing in line this morning (04-22-2020), one of their employees walks right beside me without a mask--- MASKLESS. When I said something to the maskless employee about not having on a mask, he completely ignored me and walks right beside me, completely ignoring the 6 feet social distancing which is now posted all over there establishment. When I said something to the clerk that was assisting me, she says "Well, what can I say." I grabbed my items I brought for drop off and left. There's absolutely no respect for the customer. Go to this dry cleaners at your own risk....

They broke my zipper
Opie M.

Do not take anything with a zipper there. Ok for shirts. They Broke my zipper and did not tell me, then my wife zipped it all the way the wrong way. No it's really screwed. I remember them tagging it for extra care, The neck needed cleaning, Now it's extra messed up. Was my favorite Icelandic jacket for so long. Anyway they have a sign saying they are Not liable for buttons or zippers. They were nice to offer to fix it for 1/2 price, or 12.50 BUT they should not profit from Zippers they mess up.

Ripped
Gabriel M.

Ripped and damaged my clothing. Made excuses about it being old. Manager is never there. Tried to give me store credit! Why would I want to go back? They do a horrible job of pressing a shirt. They actually add more wrinkles into it. It may seem cheap now.... But it won't be when they screw up one of your garments.

Nomin D.

Location is convenient and price is affordable. We come here once or twice a month to drop of our entire dry cleaning and they do a good job. we get what we pay for the price. Cashiers are normally friendly and dry cleaning comes out on time.

burns from iron - no way i did this to them myself!

I have come here for years due to the good prices (which keep creeping up), great hours, quick turnaround, and reasonably pleasant staff. I have endured the not-so-great cleaning on occasion, the lost item here and there, the re-do when the stain was clearly not even tried because my clothes aren't couture and the savings more than made up for it. But I've had it. Several stains recently that were clearly marked with tape were not treated (one even came out with tide stick so don't tell me it was "impossible"). Men shirts ironing is worse and worse. Several items with a bit of stretch have been BURNED lately (i.e. you can see the stretch fibers broken/frizzed). And now a brand new pair of pants have been ruined by too-hot irons. When I brought in to discuss (hoping for at least the "$30 maximum" - down from $40 - on a pair of $80 pants), there was disbelief b/c I'd already cut the tag and they "couldn't see a hole from the tag" (seriously?! you don't understand that threads can resettle and hide a small hole?!). The pants had zeros wrinkles and still a fold where was over the hanger so clearly I had not worn and there is no way that particular damage would occur any way other than an iron. The manager was not there so no one could do anything even the $30. Last visit.

Worst drycleaning

Worst place for dry cleaning - I doubt they even clean anything!! I have been going to this drycleaning for some years now as its affordable and on my way... But without a mistake, I had to ask them to redo it again every.single.time! Few months ago, I had taken a dress for drycleaning - went to pick it up, I saw a new stain. I showed it to the guy - the guy put in for redo. Went to pick up the same dress, saw again other stain -different place - redo again - went on for 5 times!!- same dress!! I was never mad at them as their drycleaning price was low, I was thinking maybe this is what I get for the money!! After the 5th time, a guy gave me a credit of $10 too (maybe because I was never mad at them). I went back few times after that. Few days ago...I went to them for drycleaning again with another velvet dress. This dress wasn't dirty but took it to press only as I don't have a streamer. I asked the guy who was taking the dress if pressing only was possible but he said pressing and cleaning is the same price - better to clean. I said "ok" and gave the dress to them- went to pick it up, same issue as before. Not a single thing was done to the dress. I had worked in drycleaning for 3 years during my undergrad years, I know about dry cleaning and press. There were two men there when I went to pick it up. I politely said the dress did not look any different than what i brought in for...man! both the men started shouting at me, they were almost scolding me as though it was my fault. They were no other customers in during that time, so both the guys seem to enjoy shouting at me...they did not let me say anything except my first sentence. They lectured me how things are done in drycleaning. There is an iron mark fully seen in the cloth(dress)!! One of the guy said it's the material that's of fault!(I know this is a classic thing that every drycleaning says when they don't do things correctly). I asked him to touch and show me - he did not wanted to get up from the chair he was sitting but kept screaming at me!! The other guy was the person who had given me credit before- he always had disgusting look for me whenever I went in - I avoided going to him but this time, he couldn't and after I said a sentence, he really jumped to the chance to scream at me!! I had never seen place like this of service before- they are bad all the way. Before I ignored all this because I thought the price was affordable and it was on my way to work. I had noticed my brand new dress faded before - I did not complain. The only time they had to redo was because they were the one to put stain in my dress everytime I went to pick it up!! Plus, it was always different spot!! same dress!! They never gave attention to the stains that were clearly marked with the tape in any dress I took. The pressing of the dry cleaned clothes were ALWAYS bad. One of my pleated skirt was completely destroyed. It was almost all flat!! I did not say much as I always thought that I was coming to this cheap place and I get what I paid for. But this time, they(the guys in the store) were really very bad to me! They both screamed and scolded me!! Their service was never good and on top of all that, their customer service was totally bad!! Not at all courteous. If you can, please do NOT use this drycleaning( Dryclean Direct) at 9315 Georgia Ave. Worst service - very bad people

Oh and he was walking up to me saying "don't take my picture"! What were you going to do? This isn't Africa fool!

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3 months ago

Always friendly and excellent service. Dry cleaning is always on time and well done Been coming for 5 yrs now. Thank you

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13 years ago

Great for shirts only! Remember you get what you pay for!

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Ask the Community - Dry Clean Direct

Review Highlights - Dry Clean Direct

Always great customer service and an outstanding job with my drycleaning.

Mentioned in 3 reviews

Read more highlights

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Perfectly Pressed - The dry cleaner at your door - Perfectly Pressed

Perfectly Pressed - The dry cleaner at your door

(33 reviews)

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I was so delighted to find Perfectly Pressed for three reasons:…read more 1. Pick up and Delivery! I receive a text message the evening before to remind me to put my clothes out by a specified time. 2. The communication with the owner is incredibly prompt and reliable. I care A LOT about my clothes- and I have always been able to call Perfectly Pressed with any questions or concerns about alterations, concerns with certain fabrics and repairs. Communication is key. 3. The ethos upheld by the owner- I feel like Mr. Rami cares about my clothing as much as I do, and I trust that my clothing is in very good hands- and I am very discerning when it comes to communication, professionalism and knowledge about how to handle high maintenance people like myself- I admit it- In these times, I think having pickup and delivery for dry cleaning is a luxury- the price points are fair, and you never end up talking with a robot. You won't be disappointed.

I moved here from midtown Manhattan, where dry cleaners always included free pickup and delivery as…read morepart of the service. Here, however, this basic convenience is virtually unheard of! Happily, there is Perfectly Pressed. I came across this company just two years ago, and what a difference it's made in my life. The work, as the name suggests, is always perfect. And the owner, Rami, is completely professional and responsive. I use this company for linens as well as clothing, and love the fact that everything comes back beautifully folded or hung. I also love the billing process, which is very professional, complete with weekly receipts and monthly statements. Thank you, Rami, for making my life so easy!

VIP World Cleaners - This is the result of using the cleaners

VIP World Cleaners

(18 reviews)

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My go-to alterations spot! I've taken several items here for alterations-- dresses, pants,…read moreleotards-- and they've all come out beautifully. She recently hemmed a gown that was way too long. the fabric was complicated, but she did a great job as usual!

Disastrous Experience: Untrustworthy Cleaners Ruined My Dress…read more I recently had an extremely unsatisfactory experience with this business that left me feeling disappointed and betrayed. I entrusted them with my dress, hoping they would remove a stubborn stain and restore it to its original condition. Unfortunately, what followed was a series of careless mistakes, deception, and irreversible damage that has left me unable to wear the dress ever again. Upon receiving my dress after the initial cleaning, I was dismayed to find that not only was the stain still present, but the string that held my dress together was missing. I promptly returned to the cleaners to express my concerns and request they rectify the situation. At first, they assured me they would search for the missing string and attempt to remove the stain once again. I reluctantly agreed, hoping they would make amends. However, when I came back for the second time, it became evident that they had done nothing to address my dress's issues, let alone find the missing string. Instead of admitting their incompetence and taking responsibility for their actions, they resorted to deception. They claimed they had located the missing string. Upon returning home and closely inspecting my dress, I discovered that the cleaners had taken drastic measures without my consent. They had cut a noticeable seam down the front of my dress to create a makeshift string using the dress's own material. This reckless and unauthorized alteration had ruined the dress entirely, leaving it beyond repair and unwearable. The blatant disregard for my property, the lack of honesty, and the shoddy attempt to cover up their mistakes are appalling. I never would have imagined that a seemingly reputable cleaning service would resort to such unprofessional behavior. Instead of being upfront with me, they chose to lie, leading to the irreparable destruction of my dress. I cannot express how disheartened and upset I am about this entire experience. Not only has my dress been ruined, but I also feel cheated and betrayed by the cleaners' dishonesty. It is clear that they lacked the skills, integrity, and respect for their customers' belongings. I strongly advise against using this cleaning service for any garment or item of value. Their incompetence and deceitful practices are unacceptable and should not be tolerated by any customer seeking a reliable and trustworthy cleaning service. As for my ruined dress, it serves as a constant reminder of the poor treatment I received, and I deeply regret ever taking it to this establishment.

Dry Clean Direct - dryclean - Updated May 2026

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