Prices have increased, though quality is still good. I only take heavy items like coats or heavy…read moresweaters.

Absolutely awful. Avoid at all costs. I won't go back. Unpleasant interactions and very poor, rude…read morecustomer service. I had been going to this dry cleaning location for more than 10 years, and the prior staff - before the pandemic - were great. Friendly, accommodating, focused on keeping the customer happy. After the pandemic, the new staff person is extremely unpleasant and unprofessional, snapping at the straightforward questions that I as a customer have a right to ask (because I'm deciding whether or not to give you - or continue giving you - my business). After arguing with me today over a miscount in the number of shirts I dropped off (the ticket reflected the wrong number, and the staff person self-righteously insisted that she couldn't possibly have made a mistake, and scolded me that I was not to argue with her), I absolutely won't be going back. There's plenty of competition in the neighborhood and these folks don't seem to understand -- at all -- how you attract and keep a customer.

Why are the only other reviews from right before Covid or further back? This place is good!…read more I guess everyone went to Zips or other places. Anyway, I dropped 3 dress shirts off to be dry cleaned recently and had 0 problem. My only nitpick is that it feels a little awkward to get the attention of the couple running the business if they're both not right up front. When i came back to grab my shirts, the lady (who I assume does the tailoring) looked like she was resting her eyes and the guy stepped out back to do something and was then in the back of the store for a few minutes. I wasn't in a rush so I didn't mind waiting (despite the kind of crappy Christian music playing on their radio) but they would really benefit from a family friend or just a third employee who is primarily up front to help coordinate, even if business is slow. They're super convenient for me and very affordable, so i'll be a repeat customer. Honestly, give them a shot for dry cleaning if you're nearby; don't believe the 8-10 year old negative reviews.

I went to Number One Cleaners for both tailoring services and dry cleaning for more than a decade…read morefor two reasons: convenience and the fact that they use organic products. Over the years, I've had to, on occasion, bring clothes back in that had been tailored but the alterations weren't quite right. When this happens, I've always gotten the sense that there is resentment on the part of the owner who handles the alterations; almost a disbelief that she didn't nail it on the first try; she agrees to redo it begrudgingly. A couple of weeks before Thanksgiving, I dropped off a pair of black Italian corduroy suit pants that needed to be taken in. I've had these pants for years, and actually had them take them out for me a few years back. A week later, I picked them up, just before Thanksgiving, when I was scheduled to wear them to officiate my sister's wedding. I tried them on the day before leaving for my trip, and they were still a full size too large in the waist, but there was no time to get them readjusted. That's fine; it's not the worst tragedy. But after Thanksgiving, I brought them back in, and pointed out that they were still much too large - a good inch around the waist. Mind you, I paid $45 cash in advance to have the pants altered. This isn't a cheap tailor. Rather than apologizing and agreeing to get it right, the owner who manages the customer service immediately challenged me -- intimating it must be some type of mistake on my part, explaining the complexities of the alterations in a way that made no sense, and even suggesting I might have lost weight over Thanksgiving (which is such a common occurrence, as we all know). Then she took another look at the pants and told me these were not the same black Italian corduroy suit pants I had brought in to be altered just two weeks earlier! To say that I was floored is an understatement. Again, I've provided them steady business over 15 years, and I'm a pretty friendly and pleasant person, just FYI. After I became agitated at being called a liar, not to mention the absurdity of finding some type of replica black Italian corduroy suit pants that had already been altered, she relented and agreed to fix the pants. I picked them up a week later, and they fit well. But to be treated with such blatant disrespect after providing business to this establishment for 10+ years is beyond insulting. I left there and made a vow I will never go back.

I recently started coming here after I bought a cheaper suit from FashionNova and needed the pants…read morehemmed. The lady did an amazing job at a great price point and had them done within a week. It cost about 40 bucks for the pants to be altered and my suit jacket to be pressed. I recently went back to have my custom dress shirt cleaned and she did a great job once again. This is now my go to cleaners.

I was mostly very pleased with Well's until they kept my brand new seersucker suit and never…read morecalled me back to do the tailor-fitting. The day I dropped it off they said they didn't have time - it was very very busy so they would call me back to schedule. Well, I got caught up in my move to DC and working f/t as a teacher that I forgot for almost 2 years I dropped it off. So I guess that means whatever tag or note they put on it with my number must've gotten knocked off and nobody could remember which customer left it. After I had finally unpacked my summer wardrobe and realized it wasn't there then went through everything else I had put into storage thinking I had misplaced it. It was a year later that I finally realized I had left it there and never heard back. (no, I didn't change my phone number and a regularly check my missed calls and voicemails). I wonder if they ever put my suit in a window display like some tailor-cleaners do for left behind items.

Run down, a mess, depressing. Don't bring your clothes here. Go to Dry Clean Direct across the way…read more I can't tell if the guy was messing with me or just crazy, but he said that the price to dry clean a pair of pants is $21. TWENTY ONE. I tried nicely to get clarity and explained that this is coo-coo (without saying this) but he insisted they the owners had just told them about a price increase.

This dry cleaner is the best of the best. They are very prompt and professional with outstanding…read morecustomer service. They removed food stains from a couple of my suits when two other noteworthy cleaners could not. I strongly recommend them for dry cleaning and laundry services. Warning, they specialize in high end clothing and delicate fabrics!

Pricey! Not cool they over charged me today and I'm so stupid on keep coming back since is the…read moreclosest to my home. I will drive now somewhere else. Awful

This is our "go to" place for dry leaning and tailoring. It's not a big operation but it has a…read morepersonal touch like most family run businesses. My daughters teddy bear, Mrs. Jiggles was torn and dirty from all the extensive use it receives by my little girl. Desperate, I took it to Friendly Cleaners for repair and reconditioning. The next day Jiggles came back looking new as if I just bought it! I was SO impressed as was my daughter. Also, they do a good job of sewing things. They do all my daughters Girl Scout patches.

I've been taking my clothes to Rose Cleaners since 2021, and they consistently do a great job…read moretaking care of each garment. The best service the offer is alterations. Mr. Kim is incredibly meticulous and detailed oriented. When altering skirts and dresses, he doesn't just shorten or lengthen them, he thoughtfully adjusts them with your body shape and fit in mind, which makes a huge difference. He clearly knows fabrics well and understands exactly how each material should be cleaned and handled. Although his English is not fluent, he is always friendly and professional and takes great care with everything--from everyday clothing to more delicate items. Turnaround time has always been reasonable, and my clothes consistently come back clean, pressed, and looking fabulous. :)

Pretty decent and quick service…read more I thought the pricing for dry cleaning was good. Since this is my first dry cleaning experience in the area, I cannot compare it to other places. But, the cost for three shirts, two suit jackets, and one pair of pants was about $37. Also, extra points because my items were ready first thing the following day. I'll admit that I originally came here because I needed a pair of pants altered. Unfortunately, I could not use the alteration services because I need 2- to 3-business day turnaround. While I have not tried a lot of dry cleaning places in the area, I have a feeling this will be my go to spot.

Capital Tailors and Cleaners is a great dry cleaners if you live near H Street or Capitol Hill…read moreEast. It's on the main strip of H Street and includes two buildings. On the right is the store and on the left is their machines so you know they dry clean in house v. sending it away. The staff is very friendly and the prices the same compared to other local dry cleaners. They also have you sign a waiver when they have to do risky cleaning which makes it feel more honest. I recommend this dry cleaners!

Same Day & Next Day Drycleaning = 5 stars Great Quality = 5…read morestars Nice staff and great service = 5 stars All drycleaning and tailoring on premises = 5 stars We love our friendly neighborhood drycleaner! They are fast, accommodating, and reasonably priced. All drycleaning and tailoring is done on premises, so you don't have to deal with a middle man in case anything ever does go awry. They will even text you when your clothes are ready for pick up! Tailoring for pants hems and jacket sleeves have been prompt, and well done. No complaints at all. Once I ran out of collar stays and stuck a couple of my wife's bobby pins in my dress shirt collar. They found the bobby pins and gave me a bunch of collar stays for free :)

Always great service. Consistent, with on-time cleaning and alterations when promised. And the best…read morecustomer service ever! They are a little pricey, but maybe it's same everywhere across the area. Ms. JooLee/Julie is my go-to for outstanding dry cleaning and alterations, hands down!

Riggs Dry Cleaners has been my regular, go-to dry cleaner for the last couple years. Consistently…read moregreat cleaning and customer service. Consistently professional and friendly interaction and atmosphere. The owners are kind, sweet, and hospitable; I always leave smiling. Also, cost is better than fair/reasonable, especially considering quality of service. I love giving this shop my business. Parking is sometimes tight per the day and time of day; just a handful of spots shared by three+ separate businesses, though somehow always at least one spot is free.