I recently got a new car from a big dealership and they offered me nearly nothing for my trade in. (I was actually offended) I decided to list it online and was almost immediately contacted by Abraham from Drive Line. The staff here were welcoming and friendly. I felt comfortable while i waited to be helped which wasn't very long. When I arrived I was greeted, offered a drink and asked to have a seat. The place was clean with comfortable chairs. Abraham was very kind, explaining the process all along the way and ended up giving me a very fair price for my vehicle. A few signatures later and I had a check in hand a was out the door. In my opinion this was 100% better than trying to list on public sites like Marketplace or Autotrader because i didn't have to deal with ridiculous offers or strangers coming to the house. Over all I was really satisfied with the whole experience which took less than 45 minutes. I would recommend this for the first place to at least start if you have a car to sell and you want it sold fast at a good price. They also have a lot of really nice cars for sale. read more

I was excited to buy my Ford Bronco Sport from Driveline Used Cars and trusted the salesperson during the process. I noticed what looked like repainting on the driver door and was told it had only been keyed by the previous owner and repaired. During financing, I was told everything matched what we discussed and that the vehicle came with added protection and warranty coverage. Later, while reviewing my paperwork carefully, I discovered two separate extended policies costing approximately $1,500 each that I did not understand were being added to my financing. I believed these items were included. Within days of purchasing the vehicle, it began shutting off and not starting. I later found out there was a battery recall on the vehicle. The dealership replaced the battery after I complained. Shortly after, I discovered what body shop professionals told me appeared to be previous damage in the rear area, including repairs needed under the trunk lining. The dealership agreed to repaint parts of the vehicle, but after getting it back, the paint had visible orange peel and additional issues, including a broken brake light cover. When I returned to discuss the poor repair work, I was told to come back later for corrections, but I lost confidence in the process. I also contacted Ally regarding the extended policies and was informed they could not be canceled. This experience has been extremely stressful and disappointing. I work hard for my money and trusted the dealership to be transparent with me throughout the process. Please carefully inspect any used vehicle and review every line of paperwork before signing. read more

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If I could leave 0 stars I would! This place is an absolute JOKE! Save your time & look for a reputable dealership. I found a vehicle on CarGurus, great price, great condition, why not check it out? I was in touch was sales person (Mo/ Mohamed) via email + text- I mentioned I wouldn't be able to make it the dealership until that following Monday (3 days later) & first indication of shady business is the $1,000 NON refundable deposit request to hold the vehicle over the weekend because, "he had 4 appointments for the car." Complete BS! I arrive to the dealership to look at the vehicle, it was FILTHY & it had a HUGE dent on the hood; which he was willing to give me $150 off for it...hahaha. What a joke! It was cost about $1,500-$2,000 to properly fix. Since I drove 1.5 hours to get there, I figured why not entertain the idea of seeing how much this vehicle would cost out the door. When given the total, which seemed quite high - It was explained that ALL their pre owned vehicles come with PRE-installed packages totaling $4,000! But don't worry, we were offered a $500 discount. Hahaha. I expressed the car had been on the lot for over 6 months - salesperson got frustrated and said "I've had cars on my lot for 6 years! We price our cars to sell. ALL pre owned cars come with pre-installed packages - at ANY dealership!" WHICH IS A LIE!! Desperate for the sale, he said, "you can buy the car and if you find it cheaper elsewhere I'll reimburse you the difference." I HIGHLY DOUBT THAT. I still took the car for a test drive, because why not? While out on the road (pulled over) I called another dealership with the same vehicle make, upgraded model, and was offered it out the door at a comparable price with not hidden fees + an extended factory warranty. Another funny thing he said was, "I make car shopping easier for people because once people leave here, they realize that we are the best deal they are gonna get!" ANOTHER LIE! They make car shopping easier for people because you receive such horrible dishonest service from them there literally cannot be anywhere worse! Save your time, DO NOT SHOP HERE read more

My experience started off positively. Mo came across as professional, helpful, and understanding of my situation. I felt like I could trust what he was telling me. He explained that the deal I was getting on the car was basically my only realistic option due to my credit and the $5,500 down payment, and said he had to "pull strings" to get it approved. He also mentioned that applying elsewhere would likely result in worse credit outcomes since my credit had already been checked by him. However, once the paperwork process began, things felt rushed and not fully explained. The vehicle was listed at $17,500, but the final price ended up being over $21,000 due to several added fees that were not clearly discussed at the time of signing. These included charges such as anti-theft protection, appearance protection, and multiple warranty fees (which I later discover that it's just ally insurance-they made me buy separate insurance on top of that insurance). During signing, it often felt like pages were being pointed out quickly with little opportunity to ask questions. There were also inconsistencies regarding the vehicle's condition and history. I asked about recalls shown on the Carfax, and I was told they had been taken care of. Later, I found through my insurance account that the recalls were still listed as open. The paperwork also included a statement saying I acknowledged open recalls, which contradicted what I was verbally told. Additionally, I was told that reported frame damage was minor (scratches/dents according to Mo) but the vehicle feels unstable at higher speeds, swaying and shaking significantly on the highway making it difficult staying in one lane. Other issues included undisclosed charges such as a mileage adjustment fee of 310, as well as discrepancies in the odometer history (the car reportedly last showed 43,943 miles but was sold showing 40,960). I was also told I could call a number provided in the paperwork to obtain a second key, but when I did, I was informed that the dealership should have provided it directly. The explanation of the contract cancellation option was very brief and rushed, and I was encouraged to sign a waiver declining it with the comment that most people don't use it anyway. At one point, I was also asked to leave a positive review before leaving, which felt pressured (I left a positive review upon leaving, then once I went over all documents and the vehicle started having issues, I edited accordingly). There was also confusion involving insurance arrangements through a referred contact. I was told to send additional money via Zelle to complete payment, but later received documents labeling that amount as a "broker fee" rather than part of the insurance premium, which was not explained at the time. The payment was then returned to me with the condition that I remove the negative review from google. Mo also knew my trade in vehicle was located in San Diego, however, he told his towing guy that it's in Oceanside. The towing guy told me he went to Oceanside for the vehicle already so I will be charged more for the towing. Mo is also not responding to any of my calls or messages. He's communicating through his towing guy and insurance guy. Overall, my experience felt rushed and not fully transparent, and I feel as though I was taken advantage of due to my situation. I would not recommend this dealership based on how the process was handled. Note: the place is not permanently closed they just don't want to take accountability for the horrible reviews on Yelp. They also clearly bribe people to write good reviews on google and bribe you to remove bad ones. The bad ones on yelp are a more accurate representation of this dealership. read more

Driveline - Mo's insurance contact. Screenshots show he refunded the $722.30 broker fee via Zelle. - Used Car Dealers Near Me - Murrieta, California

Worst car buying experience in my life. Tried for 3 hours to get a breakdown of costs for a car. They REFUSED to provide it, unless I drive 1 hour from San Diego to their office. They would only give me a total of over $24K. I found another car, $1K higher, but the final cost is $22.4K. I believe this company adds many add on dealer charges and that is why they will not show you the invoice before you come in so they can them heavy pressure you to buy with the add ons. These people appears to be rip offs and based on other reviews, this is how they normally treat their customers. read more

I'm requesting full self driving as promised.I'd like for the owner to contact me please. Sales managers Brian and store manager George has been insulting me and my intelligence and blaming me.I have everything documented with my texts to David admitting he advertised it to me as full self driving already included. I wouldn't make this up.You promised me the vehicle was fsd and I didn't need a subscription to use it because it was grandfathered into the car. You advertised it on website as well with my exact stock number "full self driving"You lied. I've been requesting to speak with the owner.Your ad boasted a $12,000 add on included for full self driving. My specific stock number car was advertised as full self driving. Not a capability but actual full self driving. My texts with David will back this up. I requested full self driving as a compromise and you literally hung up on me very rudely. Again I'd like to speak with the owner.You had false advertising and David lied to me in regards to that as well. FTC rules are very clear that dealerships can't misrepresent material information that affects the buyers decision to make the purchase. This is illegal.I'd like this escalated to the owner to resolve this before I turn to legal action. Contact FTC, state attorney general and the BBB. It's unfortunate you lied in your sale. And continue to try and belittle my intelligence. I'd like to communicate via text, I refuse to allow your sales managers to call me stupid over the phone again (Brian) I'd rather have proof. Thank you.false advertisement was used here 100percent. I have texts with David admitting he thought it was full self driving and thought I bought it as such. I'm not giving my car back for false advertising, and I'm being flexible in asking for fsd compared to the life of the car as described which got me to buy the car. Brian and George called me a liar for facts i have, it blows my mind. They also tried to force warranty's on me but I refused n then all the sudden it was possible. After two days. I would not recommend to buy a car here I had a horrible experience. read more

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Rated by BBB with F. Sold me a car that had not recently had oil changed . Forced un negotiable expenses or no deal. Added on unwanted upgrades not included in sticker price. The best thing you can do is not to like a car here. Otherwise they'll take advantage Not only that but my car I bought blew rod in 5 months. The mileage and condition was optimal but I was fooled. Anything you pay 14k for in cash should come with a sales warranty. Unfortunately these guys are in business to take money not earn it. Be aggressive and walk away wish I did.. New expense of car after fixing motor $18000 for a 2015 56k miles Honda Accord original priced on lot at $10999. I had to get new engine and that was the amount they also overcharged. 3.5k more smh worst decision ever. Check BBB read more

Called in around 10:30am and made an appointment to check out a truck they had. Girl at front desk was nice. I waited a few minutes before they helped me. The sales guy took me to go see the truck I was asking him questions about the car being in a crash and maintenance all the normal stuff. He stood there on his phone and just said go look at it. The truck was parked in a corner under a tree, dusty and not looking the best. Seems like EVERY car has been in some sort of accident. When I asked him to give me specifics he said every car is fixed perfectly no issues, he avoided the actual question. Lost trust immediately and I hope they aren't that way with everyone. I'll be taking my business elsewhere. read more

Beware of these guys! False advertisement! This place is dishonest! This is the first time ever buying a car where the sales guy took me to the office discussing pricing without even test driving the car! On top of that they take to add $4000 on top of their price for "mandatory' warranty. The $4000 is listed as optional on the advertisement but made mandatory when u there. If u don't want to pay tons of hidden fees, then this is not the place for you! read more

I really would not recommend buying a car from this place. They add on about $4,000 of extra fees not including taxes. The car I was interested in was $14,900 on the website and once I got to the dealership they said the actual price of the car was $21,000. They would not remove any of the extra dealer fees they added for things like theft protection and surface coating protection. read more

stay away from this dealer. they price their cars a little lower and then charge you almost 5k in dealer fees on the back end without explaining everything in detail. then they tell you they are mandatory dealer fees. read more

Stay away from this place. The salesman, I believe his name is David, is more dishonest than Satan himself. Yes, I know I should read everything, however he told me the interior protection and anti-theft protection came with the car. I was reading my documents at home and come to find out he added $3,100 to the price of the vehicle to cover the cost of those protection plans. My suggestion is to pay a bit more at another dealership. At least you may get an honest or at least somewhat honest salesman. Also, he did not disclose that the car was not registered for 2 years. I was stuck paying the penalty. It cost me $3,000 for the non registration fees. STAY AWAY FROM THIS PLACE. I think the worst of all is that his managers and owners allow allow him to operate like this. If I could , I would give it negative zero stars. read more