I take all 3 of my cars to Kelly Moss (Subaru Outback, Jeep Grand Cherokee, Porsche 911) and the…read moreteam treats each of the cars (and me) with care. Patrick, the service manager, provides the best and most consistent customer service experience I've ever had and my cars and I always leave happier than when we arrived. My Subi and Jeep are running well as daily drivers. I repeatedly beat the snot out of the Porsche on back roads and KMR always makes sure the 911 is ready for it. Recently had a full detail, fluids top off, and fuel system cleaning prior to winter storage; the car will be going back in the spring for oil change; planning to do some mods and paint work in the future. Can't imagine taking my cars anywhere else and am a customer for life. Thank you KMR team!

I recently worked with Kelly Moss on tuning and mods to a 911 Safari Conversion that they completed…read morein 2021. The company's commitment to excellence and quality is simply unparalleled. I have had a "local" (I'm in Kansas City) shop help with some minor things on the car and they have commented multiple times what a "high end quality build" my car is and what a great job Kelly Moss did on it. Nice compliment from another Porsche racing shop! I'm a permanent fan and HIGHLY recommend their work and perhaps more importantly - the company's commitment to a quality product, and doing the right things - the right way. So great to deal with such a high character organization! Kudos!!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

Thanks so much for bringing my baby 94 camaro z28 back to life after 20 years sitting in my ex's…read moregarage. Its been a few months since i picked her up. Had a minor clamp problem on the exhaust from rusting not work you all did. And had the dealer do a normal 59 point check...all is great!!! They were impressed. I am thrilled! Thanks again!

Restored my late brothers car to better than new . They are absolute car wizards Stefano and team…read moreare amazing beyond belief

JM Motorsports cares for all three of our cars. The level of professionalism, customer service and…read morequality of work is superior to any other shop I've ever used. The owner is one of the most knowledgeable technicians I've ever spoken to. Every repair is fixed right the first time every time. If you're into performance vehicles as I am. JM Motorsports is the best around and most knowledgeable for complete & customized builds. They will help you plan a goal for your car then work with you to achieve it. JM Motorsports built my 800+ horsepower Cadillac CTS-V with such quality that no daily driving drive-ability was lost. WHATEVER your automobile needs are. JM Motorsports is the only call you need to make. Mitch...

Jim did a great job on my Jeep exhaust, he is a true professional who knows this trade very well…read more You will not be disappointed

They were able to take care of Veloster N even though they don't specify on that kinda vehicle,…read morethey did everything I asked and more.

Great group of guys. Very knowledgeable and friendly. No bs information. Took a little longer on…read moretime quoted for installing my part cause it didnt fit the greatest, but was not charged the extra time. Would/will go back again for a protune. Highly recommended.

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.

Scammers don't bother to have your car fixed. They had lie to me saying my car has been fixed.read more

I don't know if they are good. They never got back to me or answered my calls. I left voicemails,…read moreemailed, and sent an appointment request via their facebook page. And, nothing. Seriously? That's really bad service and if you're too busy to call anyone back put that on your damn voicemail greeting. Chet's car care actually answered the phone and got me in the next day. For a simple fix that could have been Dutches business if they cared to return calls.

Do not use them or even think about using them. Brought my car to them for tuning and got told i…read moreneeded a new engine due to engine knock detection. Tried to way over charge for testing that was done. Took it to a reputable shop who tuned it great. Additional knock was simply the added blower noise. Absolute crooks.

This company is a total scam I brought them a 68 Camaro for…read morerepair Harold the owner keeps calling me back saying something is wrong with your car He would call and call and could not find the problem so what does he do runs the car hard on a Dyno machine runs it lean and blows my motor up and then tells me I'm on my own he would do nothing and I have to have my car towed from his shop when I told this and showed this blown motor to several different mechanics they told me that he ran the car lean and blew it up and it is 100% Harold and the shops fault This is a horrible and dishonest shop and the owner Harold is s scum bag if he brakes your car you can bet he will tell you to go scratch Horrible shop I strongly suggest to stay far away!!!

A bit pricey especially with me bringing in my own OEM parts, but they set and delivered…read moreexpectations well. They were very timely, having my vehicle back in about 24 hours despite me being a walk-in (no appointment). Would go again. Thanks Zane & all for a good repair. Power steering pump, spark plugs, transmission fluid flush/fill/filter replacement.

Had an appointment for a tire rotation. An easy task turned into 2hrs. On top of waiting for so…read morelong. Had an employee claim he had to jump start my van... Terrible first time experience and will not be coming back.

Very very poor customer service. First I was informed item was shipped to my billing address…read moreinstead of my mailing address, lucky I informed them as soon as I received shipping label. Then I received wrong item. After contacting them they insisted they sent me what I ordered without proof. Requested exchange and they never bothered to reply back. DO NOT BUY FROM THEM.

If i could leave zero I would…read more I placed an order MONTHS AND MONTHS ago. Got one email saying what would i like to do and then nothing., I have replied no less than 6 times and now I am out over $200. Avoid this place like the plague.