Have always had great experience at Kalscheur's. The service technicians are very experienced and…read morethorough. I have purchased a Chrysler 200 and then a Jeep Cherokee. The Jeep is 10 years old and runs great. No problems due to the good care that Kalscheur's gives it.

Horrible customer service from the woman at the front desk in the Service area. I pulled up at 7:55…read moreone morning (open sign was on) and wasn't greeted by the woman at the front desk. In fact she was looking at me with an annoyed/shocked expression on her face...like I was clearly interrupting the breakfast she was eating at the desk. I explained that my tire was quickly losing air and I didn't know what to do. She told me to go across the street that they couldn't help because no one was there. She was just there to take scheduled cars. I've absolutely never been treated like that before. Understandable if no one is there but no need to be so cold and clearly uninterested. The service station across the street was gracious and was able to help me quickly.

They conducted an inspection of my vehicle and quickly identified all the issues with it and did…read morenot give me any of the bs. I had the same inspection done by Firestone and they couldn't even notate the obvious sensor going off or the warped rotors. I recommend Black Label for anyone looking for an open and honest repair facility.

Very kind and helpful. Went above and beyond with service. We were stuck with a flat tire that…read moreneeded repair. They told us come in right away. Only place in town that was open on a Saturday.

Chester, the owner is honest, kind and hard working! We have taken both of our vehicles to him for…read morerepair and maintenance. He is always thorough in his assessment and is good at communicating what needs to be done (and what can wait or doesn't need to be done). His prices are very reasonable and fair.

Was referred to this man for cheap tires. My wife called spoke to Don he quoted her 30.00 for tire…read more We drive out he charges me 70 I told him I did not have it he could trust me on it or I knew how to bust tires I could work it off. Don called next day gave me job. After starting I was having problems at home I was offered a couch. Because I decided to return home Don fired me so I was made choose my family or this job!!!! wth this world coming too.

They always take the best care of their customers. Very friendly staff. I will definitely stick…read morewith Desmet.

Would not recommend. I called ahead to go look at a vehicle…read moreand was told it's not for sale because it's there loaner car. Then they decided it would be for sale but there were two check engine lights on and they were not going to fix them. Sold as is. Not professional at all.

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

I have been there a couple times and was very pleased. They explain everything in detail and make…read moreit easy to understand. They explain the cost in detail do you know exactly the cost. Very clean and there cookies are so amazing. They also have many healthy snacks and all kinds of drinks. I will continue to take my jeep there until everything is finished. The ones who do the work are very knowledgeable. They treat you like family. If you need anything done go check them out. I give Marc's Garage a "10".

I just recently sold a service business which I had for 52 years. Every business can have a…read moreproblem, but the single biggest factor regarding success is how those problems are dealt with. Sara and the rest of the staff at Marc's Garage could be the poster children for GREAT customer service. They refuse to cut corners and double down on making things right. And always with a smile!!!!!

We got a flat on our camper and could not get lug nuts off. We called the nearest roadside…read moreassistance location and got Trollway Towing. In 30 minutes we were back on the road. Reasonable pricing and prompt service.

Needed two cars towed quickly, they jumped tight on it, had both cars towed to destination within…read more90 minutes and charged a fair price. Also courteous and easy to do business with.