This review is wayyy overdue, but I had to share how great my purchase experience was with Charlie…read more I bought my 2022 Audi Q8 in Dec 2021 and now almost 2 years later everything has been awesome with the car. The financing was fantastic and easy and Charlie was super helpful on everything I needed with the car. Additionally, he was able to help my wife out with some information she needed for her Audi which was unrelated to this purchase. I'll definitely be coming back to him and Napleton Auto Werks when I'm ready for an upgrade. Everything was awesome and I couldn't have asked for a smoother purchasing process!

do not buy or get vehicle repaired here! these lazy pathetic mfs had my vehicle for 2 months for a…read morecontrol module! then refuse to release vehicle until deductible paid for the loaner that was in an accident! mind you I have full coverage and bill was paid for personal car! they have no legal authority to withhold my personal vehicle over deductible which I'm sure was just billed since accident just happened! so I have no car I pay a note on because they refused to release it. also like a bully making me pay deductible right now after having my personal car for over 2 months! like they kept stringing me along to see what insurance company would say! anywho I'm filing a lawsuit against these people because nowhere in loaner agreement does it state my personal vehicle can be held hostage until deductible is paid! these people are crooks with suits just doing illegal things to customers! this place along with the one in calumet city should be shut down or change management!

Our second time getting a car. We won't go anywhere else. Price are good. They work with you to…read moregive you the best.

My husband and I went to Windsor Auto Sales in November. I am late in writing this with the…read moreholidays and all. Dave Juhre was very helpful and Jose Gonzales worked very hard at getting our financing. Which I know was not easy. We didn't get the exact payment that we wanted but that's more on us and not them. Jose worked very hard for us. We are very happy with our vehicle and the service from Windsor Auto Sales. I would definitely recommend them to anyone. We will come back again.

This dealership is very sincere and genuinely nice ! They kept it real with the price and the car…read moreis a wonder to drive . No pushy sales pitch just excellent customer service I was in and out in an hour ! I bought a Lincoln and I would recommend this place to everyone looking for a no gimmick kind of place !

Danny was a pleasure to do business with. Straight to the point without any hassle. No surprise…read morefees! I would recommend anyone to do business with Forest City Motor Company.

It was very hard to get in contact with someone. I ended up making a deal else where. Upon their…read moreresponse back they said "I could bet that." I responded and said how so. They said "ITS TO LATE NOW." Yes in all caps.. very mocking and rude. Should never treat a potential customer with this kind of disrespect. Could have been a future customer...very sad to see this type of service. It's clear they have only their self in best interest.

My husband and I went shopping for a car at Rock River KIA. We found a great car and was very…read moreexcited. When we got to the financing, we were very explicit with the fact that we had our own financing and that we did not require nor want them to run a separate application or to run our credit or anything whatsoever to do with a dealership loan. We gave them our bank approval letter and all they needed to do was enter the approval code in the portal and we would've been new car owners. It was after hours and the finance manager said that the loan was pending and because it was after hours I didn't question the pending application until the bank called me the next day. The bank asked if we were interested in buying two cars because the dealer had put in a separate application. I was on fire! Not only did they ignore our request, they caused a hard hit on our credit. We are fuming, but we like the car. Rock River Kia is associated with Anderson Automotive Group so we thought we would call Anderson Nissan and see if they could get the car. Anderson Nissan tried to help, but said that the other dealership, as expected, had an "appointment," but wouldn't give Anderson Nissan an expected time for the appointment. I understand that dealerships are known for their obnoxious and overzealous behavior, but this level of deception is preposterous. I would not recommend Rock River Kia unless you're a masochist and enjoy being mistreated by a dealership's shady tactics. We will not buy from Rock River Kia, but open to Anderson Automotive Group making this right.

I have bought 2 cars from Chase so far, and I am very happy with them. They have a wide variety of…read morecars available, and an on-site mechanic. Most cars can be purchased with a down payment of under $1000, and they do their best to match a payment schedule to fit your needs. They take payments either in person or over the phone, and they are always pleasant and cheerful to deal with. Mary and Ryan are very helpful and nice, and know me by name. When I went to buy my van from them (my second purchase from Chase), Mary let me thoroughly check out the vehicle I was interested in, and once she knew what I was looking for, helped me narrow down my choices. Yes, the APR can be high, but that's expected at a Buy-Here-Pay-Here place. I definitely recommend Chase.

Great people who really care and offer nice vehicles in great condition! Thank you Roland!!read more

I want to make a long story short. My daughter car was stolen and I told her let's go see Pat at…read more World Class Motors. When she was ready to purchase another car, she told me world-class motors didn't have what she wanted. I've purchased two cars from world class and I know the owner well I first met him as a customer, purchasing a car for my daughter when she was a teenager and then when I was ready for a car, he went and found the car that I wanted. World Class Motors is the kind of place you want to do business with. My daughter decided to go elsewhere and that was a word I can't say kind of show. There were a lot of things that happened there that didn't sit easy with me , so I called Pat. Mind you I didn't purchase a car from him, but he was kind enough to look at the loan and things that this dealership added unnecessarily. He educated me about dealership markups that were on the bill of sale. He also gave me great advice to make a bad situation somewhat better and I don't know how many dealerships would actually do that for you. If you are looking to purchase a car I highly, and I do mean highly recommend that you go to World Class Motors they have an extremely high standard when it comes to customer service. And I could just be biased because I consider the owner Pat, my friend. He treats everybody with respect and transparency. You can't go wrong with his business.

I was very happy with their service. I saw one of their vehicles I was interested in at my…read moremechanic's shop. I trusted my mechanic to go and check them out. They had a great selection, and the team all worked together. It didn't take long to drive off the lot in a great SUV. Within a few hours I got a great trade-in on my car, great price on the SUV I liked, and a low interest rate. They also followed up a week or so later to ask if I had any questions.

I bought a truck from here in Feb of this year. At first it had no issues, it worked perfectly…read morefine. Now I have so many issues with the truck that it isnt even worth the money too fix it! Wheel bearings, fuel senors, air intake senors and it needs a new transmission!! $7000 to fix a truck that is only worth $3000!!!! And I still owe $8000 on it. I would honestly would never recommend anyone going and buying a car from here. They never once offered to fix the problems when the first came up just a couple of months after purchasing. Horrible service, if i could rate this lower with no stars I would.

Everything. Helpful staff, no nonsense ordering. Great test drive. All was seamlessread more

Had an amazing experience purchasing my vehicle with Bill at Lexus of Rockford. My engine went out…read morein my vehicle and I needed a new vehicle immediately. Bill made the entire process seamless and enjoyable. I could not recommend enough!

I bought a used Lexus and couldn't figure out the navigation with my phone/Android. So Steve the…read moretech expert and also sales person, helped me out. He was very kind and didn't act like I was a pain in the..... He gave me many tips and hints. Sadly the navigation won't work with my phone. Frustrating but oh well. But I wouldn't hesitate to purchase a vehicle from this company and Steve Anderson.

Terrible experience. I've been sold two demolished Vehicle that I've shoveled almost $2000 into in…read morethe first month of purchase. I'm underwater on a vehicle that I can't even drive. This is a joke of a business. Don't waste or time or hard earned money on these sharks. All they care about is a quick buck. The only good employees are Josh and Brandon. They genuinely care about the customers. Everyone else is just in it for the scam.

If you are a Person of Color BEWARE !!! If you are a Women…read moreof Color DO NOT GO HERE AWFUL Customer Service on every level! I will never bring my vehicle back to this establishment! The men that work here are prejudice, rude and disrespectful to women of color. With an early morning appointment my car wasn't even properly attended to after nearly two hours! The service and quality at Anderson is unsatisfactory. I also witnessed three white customers when waiting to pay receive free car washes while I wasn't even offered one. RACISM is an ongoing PROBLEM here! When I called to speak to a manager because my light was still on, the man on the phone talked to me like I was dumb and was argumentative with me not apologetic. Horrible experience overall even with the manager. These are racist men at Anderson Toyota that like belittling women. Honestly save yourself the stress, don't do business here.