We made contact with Barb Madisen via phone. She was able to send us vehicles that met our…read morecriteria. When we arrived, she managed her time well with wrapping up with a customer AND having the vehicles we were interested in, waiting for us to inspect and test drive. She found us an incredible deal! She hit every mark of our criteria. The team did a great job at being knowledgeable in getting is our WI plates with savings. Bill explained everything perfectly while we closed the deal. They didn't try to sell us on unnecessary extras. I would highly recommend Barb as a salesperson. They keep it real and make you feel welcomed.

Communication in the service department is terrible. Service was constantly delayed with no updates…read moreprovided until I called. Unprofessional pickup and payment process as no call was made to me informing of pickup windows and times.

I had a great experience with Grote Auto Service Center. I brought my car in for repairs and…read moredetailing, and the entire process was smooth from start to finish. The team was timely, communicative, professional, and kept me updated throughout the process. The work was completed at a fair price, and my car looked and ran great when I picked it up. Highly recommend Grote Auto Service Center for quality service and honest, reliable work!

This is my second vehicle I've purchased here and can't be more satisfied by the service /kelly the…read morecar spaz's provided. She continues to make a way where there wasn't one before. Thank you to all that helped

NOT too happy with this outfit got a TON of make up "accessories, fees that made no sense, tax…read morebased on wrong amount. I was not happy to get a quote that was SO FAR outrageous and clearly inflated!

Jacob helped get me into a new jetta great guy hes a bug cowboys fan and we talked about how nuch…read morepotential they had aswell he loves talking cowboys and VWs ​

Horrible communication, and customer experience negotiating and getting information about the car…read more Was promised the total price quote via chat, didn't get it until I called them several days later. When spoke with sales associate on the phone was told that the price didn't include BMW certification. The car is listed as certified on BMW site, on dealer site and even on carfax, which is false advertising. When called their sales manager, Dimitrios, I was accused of lowballing, interrupted when tried to explain my frustration in a very rude way. Very surprising to see this type of experience with BMW. It seems like they are not interested selling the car.

Drive to Chicago or other suburbs than getting service, let alone buying car here. Nothing about…read morethis dealership is BMW. It's a disgrace, and I am surprised they have been able to exist as long as they have without BMW intervening. They charge a percentage if you want to use a credit card. They will overquote you on services you need that are not part of the manufacturer's recommended guidelines. Unaccountable service. If you leave your car, good luck - other than dealing with subpar customer service, you won't have any idea when you will get it back. There is no craftsmanship here: most luxury auto dealers will take care of your car and give it back clean - I found dirty fingerprints on my roof liner after the service. When told, they promptly cleaned it, but they never used gloves or something because I kept finding more. Just go to the city - you will save time, money, have your car intact, and get the real BMW experience. BMW, please save yourself from these guys.

Didn't have a great experience. We walked in to get a new vehicle, and they let us test drive the…read morevehicle and they only let me test drive the vehicle and wouldn't let my wife drive it as well. And Prosper the sale rep that was working with us was very unprofessional and wouldn't work with us on anything with the price. I had a trade in, and they gave a very low-ball offer on it. Then they wouldn't take the trade off the total price of the car. Said that it would take car of take of all the fees that he said was going to be around $3000. I would not recommend going there to get a new car very unprofessional

I brought my Corvette in for two new front tire tires. I prepaid for the tires as mandated. My…read morehusband got a call from the dealership telling him that if he bought three tires, he get a fourth free. After consideration, we replaced all four tires. Several times my husband told them to keep the back left tire is only had 4K miles on it. Once we paid, I was given my paperwork and the key. When I asked for the tire back, panic set in, and he disappeared for some time. He rolled out a tire that was destroyed.Prior to me taking my car here, I asked if there would be any problems replacing run flat tires. I was told no, but clearly they had no idea how to remove run flats without destroying the tire. Thanks for nothing. BTW, one back tire for my car is $800 each. Lou Bachrodt is a JOKE as a previous review states. I also will never bring my vehicle here again.

Our 3rd RV purchase was at Collier; we wish we'd have been smart enough to do the first 2 there as…read morewell. Our initial contact, David, was patient as he showed us models in our price range. He didn't try to pressure or upsell us, instead, when we were finished he simply handed us his card and said he'd be available if we had any other questions. Collier has been family owned since 1961. There are long-term employees which we feel is an indicator of a quality company. Co-owner Jim, sales associates David and Todd, service manager Drew and team member Johnny, business manager Tabitha and other staff we encountered all made us feel that we'd been treated with honesty and respect and given a fair price.

I purchased 2 Rv's from this place and had a fantastic salesperson, Terry Turner. I have also…read moreused them exclusively to regularly maintain and upgrade. That was also a good experience. I am recently widowed and turned to them to sell my 2022 East/west trailer. I was given an extremely low offer which was initially beat by 2vother dealers. This where the real problem occurred. I was given such double talk and excuses. I understand that they want to make money, but I am an informed owner and had hoped for some loyalty.

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb