I locked my keys, walker, purse & phone in my car this morning at work. Happy Monday....ugh!!…read moreCalled them from my desk & explained. An hour later, the driver had unlocked my car, brought in my walker, purse & phone to my desk. He was SO kind, went above & beyond by doing that. I have used Darrell's Towing for many years, with different cars Ive owned. They have ALWAYS been professional & nice. Totally recommend them!!

Upfront about Price and credit card charge. The cost is less if paid in cash. A check is accepted…read moreif you let them know and have phone numbers or check. Car was picked up at my home and I was allowed to ride in the cab to the dealership. Darrell was a very safe . He was very considerate. He brought me my receipt and the dealership. All in all I was pleased with the experience.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

Just had transmission work on my vehicle and then I was told that the sway bars were replaced…read morebecause one was broke, I was not notified of that and didn't authorize the work and will never ever bring my vehicle back there again

Posting this a little late, but thought it important. I thought my transmission was toast, but…read moreturned out to only be a busted cv axle. Work was done quickly and at a very fair price. I would come back for future work.

John is amazing him and his team do excellent work and stand behind that work I've taken two of my…read morevehicles there my Chevy pick up truck and my Ford Mustang John will be my mechanic or as long as I own cars I would recommend that anyone go here if they have any car troubles best mechanic in all of Rockford and Machesney Park honest reliable stands by his work and his word.

60 days after purchasing my vehicle the transmission needed to be replaced. Tried work with John…read morebut all he gave me was a blank look. My advice is buy from somewhere else anywhere else. BBB is my next stop.

What a wonderful auto shop. Quick. Honest. Fair pricing all with a friendly, like your family…read morefeel.

As a teenage girl who has always been told to watch out when it comes to mechanics this place is…read morethe perfect place for me to go! Every time I've gone in for little problems they have solved them quickly and a lot of time with no or little charge! Absolutely fantastic people who deserve the world for being so trustworthy. I do not know what I would do without them!

I JUST bought my new Defender from here tonight (10/8). This was the ONLY dealership out of 10…read moredealerships in Illinois that didn't jerk u around with pricing, low ball your trade in or flat out lie to you just to get u to come in!! I HIGHLY recommend these guys in being the ONLY Land Rover dealer in Illinois that seriously didn't waste my time and made the buying process super easy! Thank you. HIGHLY Recommend!

This company is knowledgeable, fair and reasonable and their turn around time is excellent!!read more

Bobby and his staff have always been great. We've been going to them for probably over 15 years…read more They are efficient and they are wonderful to work with. Very trustworthy and reliable! Now that my kids are adults they also bring their cars to Forest City Automotive for oil changes or for any work that needs to be done. A great place to have car service done!

These guys are great!!!!! My front fender was falling off on the highway. I pulled into an auto…read moreparts place and and this super nice guy from Matco Tools suggested I follow him around the corner to 251 Automotive. I pulled up, they came out and looked, took it into the shop and fixed it in like 5 minutes, and they didn't even charge me. The tech was so nice and I am incredibly grateful. Sorry I didn't get your name but you are A ROCK STAR!!!!!!! And thank you Matco guy for the good advice. I highly recommend this place!! THANK YOU!

With used car prices being so high and a possible recession, I decided to put the money in "ole…read morereliable". Suspension work was way Over due and some other maintenance work I have been putting off, needed to be done so I could keep "her" on the road for quite a bit longer than I anticipated. I tried this shop because they are close to where I live and I wanted to walk back home after dropping it off. I have to say I was really impressed, they pulled my car in and looked the whole thing over! He showed me what he saw and how he could tell what were some of the issues were. After discussing what needed to be done and what should be done, we talked parts and prices, I had them take care of all of it since the price was right and didn't even charge a diagnostic fee!! They had "ole reliable" done in a day! It's amazing how much better she drives! Overall, impressed and very satisfied. Thanks 251!