I've been a repeat customer of Mark's Auto in Loves Park, IL for the past several years. The work…read morethey have done have included brakes, wheel bearings, catalytic converter concerns, oil changes, etc. They have done an excellent job every time! Their customer service is amazing, as they have dedicated staff who are pleasant to work with and are concerned about getting the job done right the first time. Their business sends out occasional coupons for discounted rates, which also adds to the value of their work. They are a 5 Star business!

The people at Marks are always so pleasant and helpful. I have come to trust them with everything…read morethey have done for me.

I took my 2008 Dodge Grand Caravan to Papas earlier this month to replace a door hinge, 5 bad…read morelugnuts, and a wheel bearing. I retreived it a few days later and my van is running great! I thought they had great communication and I feel like I got a good deal. Thanks Papa! My father also took his van there to fix his power windows and now he wishes he had gone sooner.

Outstanding service , great people Would not hesitate…read morerecommending To anyone. They do everything only Not bodywork . AAA ++

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

Marks Auto is our choice for anything mechanical for our vehicle. Josh is very professional,…read moreefficient and friendly. Our highest recommendations for Marks Auto!!!

Been customers for a long time. Great staff. Easy to get an appointment. Quality work. Fair price…read more What more could you want?!

they were awful years ago, not taking a chance, WAY overpriced…read more They ripped my dad on brakes

We have been going to Mike for over TEN years and he has proven to be the most trustworthy mechanic…read moreI have ever known! For instance, one time we took one of our cars in and it only needed something tightened or whatever (not sure exactly), but guess what?? He didn't charge us ANYTHING! He consistently has done great work at great prices. It was less expensive for me to have my car towed from Chicago and get it fixed at Campbell's then get it fixed here. A $1,300 plus tax fix turned into $700. NOTHING beats an honest mechanic!!!! So, take your car to Campbell's and you won't be disappointed.

These guys are the most honest garage I have ever dealt with. I'm from the west coast and drive a…read moreSprinter. Had a major vibration, took it in and was told it was my drive shaft. They ordered the part and had me back on the road. If you live anywhere in the area I'd take my car there.

Just relocated to Rockford and was referred to Powders by a coworker who has been taking their…read morevehicles there for over 20 years. Called on a Friday, spoke with the Owner, Mike. He was very kind and courteous and took time to listen. I brought in our van at 7am on Monday, when they first open and he took time to better understand the situation and promised a phone call follow up. About 845 he called to give me four options on how to fix it. I never felt pressured to handle it a certain way and it was obvious he is there to provide great customer service. I approved the work and had the van back at the end of the day. So far, so good. Price was fair for the amount of work that was done, and certainly beats anything you would pay at a dealer. Turns out I had some work done at a dealer back in June and they didn't catch something that Powders did. Very happy to have found a great shop this quickly upon arriving in Rockford.

We have been bringing our cars to Larry and Mike for years. They do terrific work and go out of…read moretheir way to accommodate our schedule. We have had a couple cars last longer than most people would expect thanks to the excellent work performed by the team at Powders. We often recommend them to our friends and co-workers without any hesitation, because we know they will be treated well and their cars handled with care.

They used to be fair. Now all they do is try to rip people off by over charging for everything…read more Saved $250 by going to farm n fleet for brakes! Highly dont recommend. The girls behind the counter feel entitled for some reason to have poor additudes

So I came here with a simple repair to my exhaust system i literally needed a couple bolts and a…read moregasket which I had already purchased prior to coming here... They got me right in which was nice but they then tell me that I have the wrong gasket and if I was gonna buy one from them it would cost me $90.00 for a $12.00 gasket.. So I asked them if I could run to the parts store and grab it and bring it back which they said was fine.. I get back within 15 minutes and they all went on lunch so I sat there for a hour waiting for them to get back.. I notice the guy once he was done working on my car turn it on to test it to make sure it sounded fine and wasn't loud anymore... I then get a phone call from them because I was outside in the parking lot so I walk in and they proceed to tell me that the gasket wasn't sealing properly and they'd need to cut a section out and re-weld a new section in which was them straight up lying to me in hopes I'd say yes so they can charge me more... Not knowing I'm a mechanic I ask them is my car quiet again to which they replied yes so I said then why would I do what you recommend and they said nothing.. Moral of this story is this place will try to bullshit you into thinking your car needs more work than it actually does and I'd recommend going somewhere else honestly where the people are more honest..

Upfront about Price and credit card charge. The cost is less if paid in cash. A check is accepted…read moreif you let them know and have phone numbers or check. Car was picked up at my home and I was allowed to ride in the cab to the dealership. Darrell was a very safe . He was very considerate. He brought me my receipt and the dealership. All in all I was pleased with the experience.

Amazing service. I was referred to them and got towed after hours. Dude showed up early and was…read morevery efficient with an unbeatable price.

Very thorough and communicates very well. Great work and customer service. Very reliable. It's nice…read moreto be able to bring your car someplace and not have to Bring it back immediately after because something was missed.

We have been using them for years and they are always fairly priced and do good work.read more