First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

DO NOT BRING YOUR VEHICLE HERE FOR ANYTHING!…read more I hit a deer with my car. Had some front end damage to the driver side front and fender. The owner Alonzo came out and looked at the damage and decided im 10 seconds that that the damage was 4 to 5 thousand dollars. Said it would take him 2 weeks to do the job with an $1800 deposit. Took them almost two months to finish the job. Had to pay extra on my rental car because of it. Every time I called he had an excuse. 1st excuse was that the parts aren't in yet, 2nd excuse was he got COVID, and 3rd excuse was the holidays. Finally was able to come in and get it. Said "your car looks very good my friend." Car looked fine from the outside but didn't look at it completely until I got to a gas station. Said the work was $5,000 minus deposit. Of course it was. When I got to the gas station to refill my wiper fluid, it all dumped out the bottom. Never fixed the wiper fluid tank (said it would of been fixed), he put the Jeep letters on the hood too spaced apart, hood didn't sit on right, put my bumper on with chicken wire to hold it together, never replaced the hood sensor so my hood sensor said it was still open. Left a bunch of broken pieces in the engine compartment. Totally ripped off

They are very unprofessional my cousin brought her car to this this shop , and was not able to get…read morea hold of anyone. the shop says open but it's closed when you arrive they told her they would fix it within 1 day she has now been with out her car for 4 days now all she needed was her mirror fixed this is very disrespectfu!!!! I would not recommend this place to anyone. They are liars they would tell you to come and they wont even answer the door don't waste your money with these guys

I was very pleased with their auto body service following a minor accident. My car looks even…read morebetter than it did prior to the accident. The owner, Tony, was excellent to work with and finished the work remarkably fast. I would highly recommend his business for auto repairs!

Very impressed with the quality of work and with the integrity of the owner…read more I authorized work to be done and the actual cost was about $100.00 less than what was quoted. Instead of putting that amount in his pocket, as I suspect most people would do, he passed the savings onto me. I will use him again and recommend him to others.

My stepdaughter's car was backed into and needed some front end work done. We found car line auto…read morebody through a Google search and the service was great! Very prompt, kept is very informed about what needed to be done and how it was going to be done. We paid out of pocket and the prices were very affordable. Will be going back if we are ever in need of similar services!!

Good customer service, Took Honda Odyssey van for body work, quality professional workread more

While driving my 2021 BMW X5 I WisconsinI struck a deer in. After I got back I got estimates at…read moreBenny's and another area body shop which I have used in the past. They were booked out so I got an estimate from Benny's who had do body repair work for me previously. Their estimate included repairs needed but missed by the other body shop and they were able to Joey working on the job in my time frame. They were very professional and personable to deal with and got the job done beautifully. I hope I don't need them again, but if I do they are my first choice.

I've taken my car to them after both of my accidents, and they've done a superb job with the…read morefix-ups! They have repaired my car to the max, making it look like there was no damage done in the first place. Not only do they pay attention to detail, but they understand that their customers come from different financial backgrounds and they work with the customers to make the most affordable repair. All of the staff members have been genuinely involved with my repairs, meaning they won't add on any frills to increase your price, and will even provide transportation to and from the body shop if you can't manage. Lori is the SWEETEST scheduler/consultant/customer service person I have met. She was so accommodating and understanding!! Mike and his crew also did an outstanding job in fixing my vehicle. I would highly recommend this place!

I had a drivers door where the window cable broke. I was trying to replace it in the pouring rain…read more I bent some pieces, because I was so wet. Had to go to wrecking yard to get the pieces. Then the next day I ended up in the emergency room. Had 3 different viruses attacking my liver. Went to these guys after a few weeks. They showed me how to fix it. Then ended up in the ER again then admitted to the hospital for 3 days. So in and out of ER and hospital for 8-1/2 days. I couldn't remember what he said. So went a dropped it off to them. They fixed the same morning. So nice to not having to tye my door shut. Thank you guys for the good work.

This place tells you they will get on your car right away to get your car to there shop then 3…read moreweeks later they tell you its going to be another couple weeks before they even look at it to order parts. Then the excuses come out, MY GUYS ARE GOING ON VACATION, all kinds of BS.. The guy that runs this place is nothing but a Frikken liar.... Beware!!!!!!!

In November I bought a car from the online dealer that has the giant vending machine looking…read morebuildings. The car had a sagging headliner that was not disclosed in the ad and so the dealer agreed to replace it under warranty. The stipulation was that I had to take it to a body repair shop in Freeport (we'll call them Gerbil Glass & Collision) and the quote for the repair must be submitted by the end of the initial warranty period (which was end of January). After much hemming and hawing from Gerbil it was now in the middle of January, and they still had not submitted the quote to the warranty company. I called the warranty company voicing my concern with Gerbil and they finally recommended Caliber Collision. Caliber got me in right away and handled everything with the warranty company. They kept me in constant communication with texts, emails, and had a weblink that showed the progress of my car while it was being repaired. They did excellent, quick work and the headliner looks like it came straight from the factory, better even!

Wont be taking my car here from the way I was talked to on the phone alone. Went through a…read moretraumatic accident (not my fault) with my two babies in the car and the woman speaking to me on the phone was so rude and condescending. My husband called separately to get things sorted out and she was equally as rude to him. I guess having a car potentially getting towed to you to fix is incredibly annoying.

I came here bout 4 yrs ago, they done an excellent job. Very happy !!! This time I took it in…read moredropped it off & and after 6 or 7 days got a text, couldn't find the part. After the first meeting with the estimate, I was told he might not be able to find the part. I wonder why he didn't make sure he had the part before I dropped my car off, and left in a rental that I had to pay for, while my car just sat there. My beef is if he didn't have the part, then he should've told me he will call me when he gets the part. Frustrating !!!

Great service and great experience. We take all our fleet here for work so when I had a personal…read morejob I figured i would give them a go. Very happy with the professionalism and knowledge. Told me exactly what needed to be done and was up front with a time frame! Work was done to a high standard as well! Would recommend to anyone needing work done!

Called up, got a quote. Was here in 15 minutes! Great service, professional, and courteous. Thanks…read moreso much :)

We had to get our broken down car from our driveway to our garage...Rob came out right away and got…read moreit done fast. Definitely recommend!!!!