Joshua was very friendly, professional, and informative. The prices were great. I was in and out in…read moreless than an hour

Absolutely terrible service. This place wasted my time TWICE and couldn't even get a simple tire…read moreappointment handled correctly. The first time I showed up, they didn't even have my tires ready. Then they called me to schedule another appointment, so I wasted more of my time going back, only for them to install two tires and claim they couldn't get the bolts off to finish the job. How do you schedule appointments with customers and not have your act together? If you can't do the job, be upfront about it instead of making people drive out there twice for nothing. My time is valuable, and this place clearly doesn't respect its customers' time. Completely unprofessional, poorly organized, and a frustrating experience from start to finish. I would NOT recommend this place to anyone. Save yourself the headache and take your business somewhere else.

We needed a pre-purchase inspection for a used vehicle. I called around and GreatWater sounded…read morefair, knowledgeable and nice. So we brought the vehicle there. First impression was the spacious and clean front of the house. They had a seating area, TV, and a fridge with cold water bottles for their guests. The service from Kyle, Kurt, And Liam was friendly and professional. The price for the inspection was fair and IMHO the quality and value was excellent. They told us what needed to be fixed and provided a quote for the work as well. Highly recommend.

They were fantastic! Customer service was on point, communication was superb, and most of all, they…read morewere honest and dependable. I don't think I will take my cars anywhere else from now on!

Worked with Eric to get four new tires for my husband's Cruz LT. I admit that Rockford was a little…read morefar to go for new tires but Eric got us a good deal and Tony puts a lot of miles on his car for work every day so it was money put to good use. The shop was bright and clean with a good waiting room area. Staff checked for problems like alignment and they even gave us an alignment which combined with the new tires meant a much smoother ride. Eric worked tirelessly to get us a good deal. If you need new tires and are local to Rockford or don't mind the drive, check this place out.

Friendly service, good price, mediocre tires. Personally, I think good tires are critical and I'd…read morepay extra if they offered better tire option.

I was going there for some time to get free air in my tires, as it had advertised out front. The…read moreguys would come right out and help me! Very kind. This went on for some time. Recently I went in for air, complaining one tire was consistently reading down on my dashboard. I was concerned! The worker found a nail in it. I was just going to get it fixed then got to thinking these tires are original and have 60,000 miles on them. Maybe I better buy all new tires?! I started talking to the sweet manager and because of their past kindnesses to me, I gave them the sale! They put them right on. I didn't even have an appointment! So far very happy with my new tires, feels like I'm driving on air. I do recommend this place and their workers!!

I went to the location at 3617 W State Street to purchase 2 tires. I was told that they didn't…read morehave the tires needed for my rear, but they had 2 that were cm off and wouldn't affect the ride of my car. Due to time constraint I took the two tires ($498) and ordered the correct ones to be installed upon shipment. But,... Before any of that could happen, I left with two new rear tires and went upon my way. My TPM light was still on, but I figured it would reset soon, then 15m on 90 exprwy my Red Tire Pressure light came on. As I looked for the closest exit, BAM my tire blew. Yes the tire I'd just purchased blew completely off as I was travelling on expressway. I had slowed down luckily, but it could have been a disaster. I called the location and spoke with Clementine. He said I must have done something for the tire to blow. That is unusual. I stated that no I did not hit anything or run over anything and that my light was on right after I left the location. He said I would have to come in to have the car and the tires checked. I did so following day. He showed me my tire and stated that my alignment could have caused it. I stated that was highly unlikely that an alignment would rub a new tire to the point of blowing in 20 min. He stated there was nothing he could do and that he wasn't refunding me. I had initially intended to have the tire replaced, but because of the despicable treatment and the continued accusations that I had been responsible for the tire blowing out. I stated I wasn't comfortable doing business with them and wanted my original tire and spare. He stated he wouldn't do that and I said that the tire has a warranty on it at least for 48hrs, even though I did not purchase the additional warranty. Finally I asked him to call regional manager. He did so. He waited on 4 people after hanging up from the call, and finally came over to state that he would refund me and replace the tires. I do not recommend this location and warn anyone about their practices. I do not believe you get what you pay for. I don't believe my alignment was checked. I don't believe my tire was installed properly. Beware.

Amazing people, fast reliable friendly and trustworthy! I couldn't ask for more and can't recommend…read morethem enough!

From the owner: Walk-ins Welcome Open late to 6pm. Get 1,2,3 or 4 tires replaced depending on your needs! We sell…read moreNew and Used tires. We offer TPMS Sensors. We fix flats. Hablamos español.

very caring and excellent repair and customer service, Timely and dependable. Eager to meet your…read moreneeds.

I took my Chevy truck to get worked on for a oil leak, older car but my car at the end if the day,…read moreon Wednesday, got a quote back Thursday morning for $1,131, during the inspection they sent me a video of a walk around of the truck, during that process MY car was called a hunk of shit!! Terrible business, I brought it to you guys to get fixed not to be insulted! That's not proper business at all, and i wouldn't recommend them!

Great service and great prices!! Will be back for any future needs. Highly recommend!read more

I've been bringing my vehicles to Tire Depot for many years and have only had positive experiences…read morewith this place. Andy is very knowledgeable! Never have I felt I've been taken advantage of, and the cost of repairs have always been very reasonable, if not lower than expected. I recently brought my car in because I didn't want to find the leak in the tire myself and deal with it, but for years, I didn't know if they could fix the problems I've had. Andy went above the call numerous times, found the answers and took care of the problems. This place really deserves to be bigger but it's nice that its quiet and I can get in quickly. Thank you for doing so well!

Loves Park location-Thank you Ron for taking care of me and my car today! You really do care about…read moreyour customers new and existing! I have only ever taken my car to my dads garage Frank's Goodyear in Rochelle and the dealership, but he retired and recently passed away. It was hard to find a shop that I trusted as much as family. Well I found it! Thank you again for what you do!! Kelli Chrysler 300

Manager is a good guy and his shop does good work at reasonable pricing. Have gone there a long…read moretime and will keep taking our cars there.

Very fast, super friendly, not pushy at all, gave me an estimate without trying to push me into…read morepaying right then and there

Great tires brought 4 used tires they have excellent service the best tires in Rockfordread more

I had an issue with my Z4 run flats that didn't. They were on the car when I bought it several…read moreyears ago. I had my car towed to Belle tires because it is relatively new and I wanted to see how they would compare to other tire shops I've worked with in the past. They were extremely accommodating, squeezing me in their busy day. The cost couldn't be beat and the staff was friendly and professional. Thanks to the staff for getting me back on the road. It's a nice facility.

i had 4 tires put on in 2 weeks now just 2 weeks later my sensor for my Tire pressure has gone out…read moreand they said they would check it out but if the battery needs to be replaced it $90.00 and $10 to program it.. WHAT ?? funny didn't have this issue before and I've had the car for 5 years and got new tires the first year i had it . sorry not gonna happen i already spent $500.00 on these tires I should of just stayed with discount tires like i i have in the past