I took my Cadillac CTS to Mike's after I started feeling every bump in my bicuspids! Turns out my air shocks were completely shot. They got me in right away, gave me a straightforward diagnosis, a fair estimate, and had everything fixed in just a day and a half. The difference is night and day - my car feels brand new again, SO SMOOTH! The team at Mike's are true professionals! Skilled, honest, and genuinely nice people who clearly care about doing the job right. I highly recommend them to anyone looking for a skilled team of trustworthy mechanics! read more

Hi, everybody this place is a joke.I'm bringing my car.Keep my car in garage for a year.Never fixed the problem.Charge me $600 dollars for replacing spark plugs stupid shithole, place!! read more

Matt and his team are amazing! Wonderful service and always willing to get you scheduled as soon as possible. The team is very polite and knowledgeable. I can't recommend this business enough! Elizabeth Coll read more

I've been going to Mike's Auto Service for twenty years and have always been very happy with the work they've done. They are very professional and do great work. They have always serviced my vehicles quickly and expertly at a fair price. read more

I love taking my car to Mike's! Very friendly and does great work! I suggest that you try out Mike's for them to fix anything that is wrong with your vehicle. read more

In my years of using auto service establishments that dates back to the early 1990s, I have never had any business refuse to take my credit card payment. Mike insisted that in record freezing temps, that I should walk in the cold to my bank and get him cash as a payment and nothing else?? Not sure how many established businesses refuse credit card payments backed up by a valid bank or Paypal that is verified ... I don't know what to say about this encounter. After this experience, I now realize, before rating a business on Yelp, I must wait until all transactions with the place are complete as this experience went from fine to awful. read more

Mike's Auto Service - Auto Repair Near Me - Rockford, Illinois

BEWARE OF NEW OWNER!! I had used Mikes Auto Service in the past and had a great experience with a couple of minor car repairs and maintenance. When I noticed an oil leak on my 2013 Jeep Wrangler I brought it to get looked at and learned that the business had been sold to Matt. Once my car had been checked out I was given a $688 estimate for the repairs and replacement of Engine Oil Cooler/ Intake Manifold Gasket (lower and upper) and replacement of Serpentine Belt. A few days after repairs were done I phoned Matt to let him know there was still an oil leak. He informed me this was just residual oil and I should call back if car was sill leaking after two weeks. I brought my car back after waiting two weeks to let him know that car was still leaking oil. He checked it out and said the car had not been cleaned thoroughly after repair but now has been cleaned. My car continued to leak oil in the SAME general area. One week later my car would not start so I had it towed to them. I received a $250 estimate for a new battery. I also informed them the oil leak was still present. He replaced the battery and once again "cleaned residual". He apologized for his guys not doing a good clean up before. Two weeks later I was back in for a hose repair this time for $400. At this point I started to get suspicious. I brought my Jeep to the dealership. I called Matt to let him know the problem still seemed to be the original part he replaced and his answer was "he disagreed". The dealership has now replaced the Engine Oil Cooler and no more leak!! I am a single and not a young woman and feel this business has taken advantage of me. In a matter of 2 months I spent $1300 and original problem was never fixed. I gave Matt a chance to make the situation better but he just disagreed.. read more

I asked if they accept the my synchrony car care credit card. They said they would call me back, never did. I said that I needed to know before they worked on my car incase i couldn't pay with my credit card. They never called back. Opened my car up to do nothing even though we have an invoice from another shop saying said parts needed replacing. Mind you I was there for a warranty replacement and wasn't supposed to owe anything! I asked if they accepted my credit card on friday, dropped it off sunday, called monday morning before they touched my vehicle again to ack about the credit card clarifying i cant have them work on the vehicle if they dont accept the card fot anything outside of my warranty work. They never called back both times. The owner said you now owe me labor $$. They also BROKE my seay bar link and replaced it. So he did nothing but replace what he broke and charged me labor. Terrible customer service. The other tech that previously answered the phone said he has never even done SWAYBAR LINKS and has to rely on his boss/the owner to figure it out. This place is unprofessional in so many ways. Worst customer service ever. Owners should listen to their customers. The owner did nothing but talk over me and say i never told him things that i obviously called trying to communicate. They said they had no answers and said they'd call back but both times did not. Just the worst. read more

Incredibly honest, competent service! I give my highest recommendation to Mike's Auto Service. I brought my old car into Mike's today for some repairs that I thought I needed. Mike called me back and told me that the repairs I thought that I needed were not necessary. They did a great job checking my car over with my oil change and even fixed a few minor issues for me. Mike could have easily squeezed a couple of hundred out of me to do the unnecessary repairs and I wouldn't have known the difference. Instead, he was honest. What more can you ask for in an auto repair shop? read more

Regardless of the make/year/model of your vehicle, Mike and his staff are well educated, experienced, and equipped to be your go to solution for all of your automotive needs. Mikes Auto Service is The Best In Rockford. Fair priced, knowledgeable, service oriented. read more

I took my 2002 Volvo to 4 shops trying to identify a front end issue. I spent a lot of money before Mike and his crew corrected the problem, a broken bushing mount. Even the Volvo dealer could not find the problem. I wasted a lot of time and money before finding Mike. read more

Excellent work at reasonable cost. Has helped in a couple of pinches--even when he has had a full lot already. Very convenient location.

The world is a better place when you find a great mechanic...and there's a whole shopful of them at Mike's Auto in Rockford. Mike Rinaldo and his crew have seen me through hundreds of thousands of miles and three cars in the 20 years I have been going there. I totally trust these guys: they have never tried to sell me something I didn't need and just do a thorough, fantastic job at a reasonable price. They even have a pleasant waiting room. Now that I have moved from Rockford, I still drive an hour just for an oil change because I know they are going to keep my car in the best working condition possible. read more

Mike and his guys got the A.C. working again for me. Everyone was super nice, they charged me the quoted price, showed me the old parts they replaced, gave me an update or two during the process, and had the car inside overnight. Thanks guys! read more

I've been taking my car to Mike's for several years now. He does fantastic work at a great price. Recently he got me in after I had an emergency issue with my car. I'm thankful I've found this place for my automotive needs, I don't ever feel like I'm over paying or not getting the best possible service. I HIGHLY recommend! read more

I brought my car in for brakes because the place where I got my oil changed said they were almost metal on metal. Mike could have put new brake pads on and I never would have known the difference. It's nice to know there are honest people doing business in our city. read more

Great find in Rockford to get your car fixed. We've brought our Volvo, Chevy and Nissan vehicles to Mike's Very honest and fair prices. Highest recommendation! read more

I'm sure this post will be deleted by the owner, but I cannot believe that this business has a 4.5 star review. I literally just got off the phone with Mike himself after just requesting an update on my van (It was only my first time calling) and this is what just transpired; he literally starts yelling at me "I TOLD YOUR HUSBAND AND NOW I'LL REITERATE IT TO YOU MORE SLOWLY..I WILL CALL YOU WHEN IT'S DONE. IS IT DONE? DID HE CALL? NO!! NOW YOU'RE JUST WASTING MY TIME. MY DAY IS FILLED W/ PEOPLE LIKE YOU CALLING AND ASKING DUMB QUESTIONS," or something very similar to that, and that was only half of it. I proceeded to tell him how great his customer service was (i'm being sarcastic) and he told me I can come get my van he's done with it..and by done with it he said he won't be fixing it. And hangs up on me. I am in shock any business owner could be so rude to a paying customer who just asked in a pleasant voice what the status of my van was. From the way he was yelling, I'm actually scared to go get my van and will be bringing my husband or father with. read more

Mike and his whole crew are very honest. No worries when you go to Mikes he will tell you the truth about your car issues and hand over any replaced parts. I have gone to Mikes for about 12 years. Was refered by friends and have refered him to dozens of people over the years. I really like his style. He always does what you ask, and keeps an eye out for things that may need attention; next month or in six months. All at a fair price. I dont like mechanics ( or Dentists ) who proclaim " you need $1700. in work done TODAY" . Like teeth, everything on your car doesnt wear out at the same time. read more

I was referred to Mike's Auto Service by a family friend after many unsatisfactory experiences with other shops. I want to thank and commend Mike's Auto Service and his kind and professional staff for their exemplary service. In my experience, Mike's is exceptionally reasonable in their rates. Additionally, the work is of very high quality. Moreover, what I appreciate most is their honesty. They communicate with me clearly about what needs to be done, and more importantly what does not need to be done. This has resulted in saving me time and money. Kudos and many thanks to Mike's Auto Service for their reliable, quality, and professional service. read more