For all those "pleasant" car issues that need to be addressed…read more First and foremost doing reviews on automotive service providers is always a challenge. People have all kinds of varying opinions, expectations, and a lot of people have a chip on their shoulder when it comes to car repairs. To summarize: if you can do it yourself, then do it yourself I come here primarily for oil changes, and they are competent with that. Someone will almost always tell you something else needs attention or needs to be done. That's just the nature of the beast and will occur at almost ANY similar establishment. I simply tell them that "I'll handle the air filter later" and that's the end of it. I've never felt a harder push, but I think its required of the staff. One note of caution: Be wary of asking them to do a service that seems a little outside of their primary service set. I asked the guys to change a belt once and the guy failed to finish it before close of business. THAT was a hassle. Fortunately they gave me a lift home and I didn't require my car right away the next day. This was NOT at the 1701 Riverside location, but I've been weary of "going outside the box" ever since. Oil changes, and other simple services? Grease Monkey is solid. Just have the fortitude to say no to their recommendations once in a while.

At Grease Monkey, 6302 E Riverside, Lives Park IL, I was treated rudely from the moment I called to…read moresee how bust they were yesterday afternoon. I stopped at the Riverside location , as they told me on the phone there was no waiting...The manager stood with his hands on his hips, didn't nod or speak. So I thought they wanted me to drive the car in. I did. I was given a terrible look. I asked if there was a problem. He said normally people don't just drive in. I replied that at other places, you drive in and I do know how to drive. From the phone conversation to the last minute I was there, the manager was rude and definitely not wanting to have to work. I chose to drive out, without doing business there. Maybe the managers attitude is why there were no other customers there. Will never go back.

Loves Park location-Thank you Ron for taking care of me and my car today! You really do care about…read moreyour customers new and existing! I have only ever taken my car to my dads garage Frank's Goodyear in Rochelle and the dealership, but he retired and recently passed away. It was hard to find a shop that I trusted as much as family. Well I found it! Thank you again for what you do!! Kelli Chrysler 300

Manager is a good guy and his shop does good work at reasonable pricing. Have gone there a long…read moretime and will keep taking our cars there.

I always get great service at Wilke Automotive. They treat you well and. Tyler and the crew…read moreincluding the office help. They can handle big and small jobs. There prices are very reasonable. Say hello for me when you stop in. Thank you Pete

My experience with this company is definitely not a good one. First of all I was told it would be 2…read morepossible 3 weeks to fix why my car was fuel starved. It turned out to but just over 2 months of them having my car. I never harrassed with calls checking on it. Only calls made were because the employee lied and said he was "just finishing up rewiring the car back and he would call once he finished road test" and then poof no calls no nothing. My car sounded perfectly fine it just was starved of fuel and sputtered a bit. Now after getting it back it sounds like a diesal truck and smokes to high hell(I have a video 2 weeks before storing in my garage for winter of it running and doesnt sound like it does now nor did it ever smoke.. it did leak trans fluid from bullet but I told them about that). I was charged just over $1500 for something I was told should have been less than half that. Drove the car from their shop then literally got 2 blocks from home and she died. Was told it needed gas before I left so I had the person that followed me get me 5 gallons and tried to fire it up again and she knocks like a S.O.B. and wouldn't stay going. I had to get towed home. I took car to different shop and showed them the paperwork I got from this place and they just laughed at me and said you paid all that for this quality of work and they almost didn't want to work behind them but told me he would look at it when he got time and we could go from there. I definitely feel like they got over on me with the time frame they had the car and the work that was done. Not 1 time during this whole ordeal did they communicate ANYTHING to me just a bunch of we won't have time to finish today and it wil be done tomorrow which were all lies. The car is over 50yrs old and doesn't have much wiring to deal with but that seemed like his go to to stretch things out and just rob me of my hard earned money. Not happy at all with what was done and would never return nor recommend this place for anything vehicle related. He was pushing me to just LS swap the motor after I got upset for how long it's taking and for what they didn't do yet. It literally took him 6wks bedore tell me after I pulled up that they may need to drop gad tank and look inside WOWZERS. MOST would say why didn't I just take car from them when they were acting funny and my response is I already had time and some labor cost(money) invested and I hoped that they would do what they say they would but I was EXTREMELY wrong on that and it was a $1555 mistake. They literally removed old electronic fuel pump and added new one that they screwed and bolted to my tank with AN fitting and a regulator was added in bay area as well with new lines and thats it. 12hrs of labor cost but about $100 in parts and 2+ months of wasted time. That didn't and doesn't sit right with me at all. USE THEM AT YOUR OWN RISK

Honestly, I am surprised that they don't have more reviews. Everyone that I've talked to about my…read morevehicle told me to, "Take it to Brad at Auto Clinic." I own a 1984 Hurst/olds and needed the quadrajet rebuilt. Not many people even know how to do that anymore. He was recommended by 3 different people. Sufficive to say. The quality was expert! He even fixed a steering issue I had with no charge. I will always bring my vehicles to him in the future.

Had my truck in for electrical work and they fixed it right up when everyone else couldn't find a…read moreproblem. Always dependable at rock bottom prices. Thank you so much I definitely recommend this shop.

I had called to find out if they did breaks. I found out that they did, we were leaving for…read morevacation the next day. They gave me an appointment at 2pm. I had gotten there early and they got me in an hour earlier than my appointment. They explained everything to me in layman's term which I liked. No fancy words to confuse me. They got me in and out within a hour and half. Every person that I spoke with (Seth and Nolan) were great. Very knowledgeable and friendly. Will be recommending to everyone. Price was okay, but I understand everything is expensive right now. The bathroom was even clean!!!

Great group of guys! Austin was very helpful! He always goes Out of his way to help! Five stars!read more

I am new to Rockford and researched for an auto maintenance home for our family's five cars…read more Kurt's is the bomb.com!!! Went in with tire issues. The staff on 'the lube side' made my day. Polite, informative, took time to educate me on the fine points regarding tires. They even fixed my squeaky door and vacumed my rugs! They did not take advantage of me, a more mature and uninformed woman. I came out so pleased and blessed to have chosen Kurt's! The new home for ALL things auto! THE BEST! Big thanks, Alex and Victor.....

Another shop messed up our vehicle and we called Kurts to see what they were able to do in order to…read morefix the problem. They were able to get us in quickly and at a fair price to get the vehicle up and running.

I can't recommend F&W Mobile Repairs enough! They replaced my brakes, rotors, and shocks, and the…read morewhole experience was excellent from start to finish. Their prices are always fair, and the quality of work is top tier. The fact that they're a mobile shop makes everything even more convenient and such an amazing deal. It's hard to find honest, reliable people these days, but these guys are definitely good people who truly care about their customers. Anytime I need work done on my car, they'll be my first call. I highly recommend F&W Mobile Repairs every single time!

From the owner: We are a 815 local grown company who strive to help everyone from rich to less fortunate. We are…read moremostly mobile only meaning we do your repair at your home, work or on the go so you no longer have to worry about hindering your daily schedule. Both the owners come from a background of dedication and strong work ethic. Our company goal is to get you the repair you need at a price you can handle and no cutting corners or feeding you lies to gain extra work. We do the right job, the first time, and save you money your family depends on to live. Strong family owned values and background combined to give you the customer an experience you won't regret!

This is a drive through service so you don't even need to get out of your car!!!!…read more Martell and his team got us squared away super quickly. They were communicative and efficient. I will be going back next time I need an oil change.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Machesney Park.

They helped me out right away and quickly. Very helpful staff. I am so grateful for their knowledge…read moreand help.

Explained I didn't need an alignment for shocks being changed and Low the woman on the phone argued…read moreme I did (I'm a decent mechanic as well just too busy to do it myself) she argued me then hung up on me. Worst customer service ever. Don't go there

Had an issue with a random misfire on a Hyundai…read more Papa's Garage was able to get me in, within a couple days. They were great with their communication. Called to explain the issue and then again when the car was ready. Evaluated the issue in the morning, had it narrowed down by lunch, and had the new part installed and tested by the afternoon (same day). Other garages seem to work on the theory that they will get your car, when they get to it. That wasn't my experience at all with Papa's garage.

Bill and his team are awesome. When my alternator went out, they recommended a reasonable towing…read morecompany to get my car towed to the shop. I received quick service and fair pricing for parts and labor. I will definitely be returning to Papa's for future auto repairs.