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    DrainHelp.com

    4.6 (1.2k reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    Lots of shouting and unnecessary chaotic conversation.
    Lauren T.

    This company was unprofessional from the moment they showed up. The tech arrived much later than scheduled, and the owner kept changing the price and arguing about the scope -for a straightforward capping job that any competent plumber should be able to handle without drama. [[HIGHLIGHT]]The real issue, though, was the owner's behavior. He sent an invoice with a clear due date, then instantly started harassing me for payment before the due date even came. He became hostile, confrontational, and started shouting through text messages. It was aggressive, uncomfortable, and wildly unprofessional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The actual work was fine, but the way this company communicates is chaotic, disrespectful, and completely out of line.[[ENDHIGHLIGHT]] I genuinely regret hiring them. There are plenty of skilled plumbers in San Diego... save yourself the stress and choose literally anyone else. In response to your words below: I'm genuinely surprised by this response, especially considering it proves exactly why my experience was so stressful. For clarity: 1. I was given multiple different prices and the scope of work was changed several times -- all documented in text. 2. [[HIGHLIGHT]]Your tech arrived late and did not communicate professionally.[[ENDHIGHLIGHT]] 3. [[HIGHLIGHT]]You sent me an invoice with a clearly stated due date and then began demanding immediate payment only minutes later, followed by insults and hostile messages.[[ENDHIGHLIGHT]] 4. I never "deducted" anything. I simply questioned the sudden price changes, which any customer would do. 5. [[HIGHLIGHT]]Calling customers names when they ask questions is not "honest plumbing"-- it's unprofessional.[[ENDHIGHLIGHT]] The screenshots you included unfortunately reinforce my review. I paid according to the terms you yourself wrote, and your hostility afterward speaks for itself. I stand by my review and wish you the best, but I will not be using your services again.

    New vanity and toilet after install.
    mojo r.

    Don was amazing. This is a plumber you want to come handle your plumbing needs! The process was smooth, the contact was clear and the delivery was perfect. I simply cannot thank Don enough. Honestly, he was such a superstar and very professional. To be fair, they were later than their projected time - but it was raining, and they ensured to maintain communication with me -- and did not leave me in the dark. There were NO SURPRISES - aside from how fabulous Don was!! This team can do it, will do it and should do your next plumbing project. I wish I could give them six stars!! THANK YOU DON!

    He cleared this storm drain that was full of construction debris

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    3 years ago

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    Photo of Rita S.
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    5 years ago

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    Ali T.

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    3 years ago

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    5 years ago

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    Ali T.

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    Photo of Kenneth L.
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    5 years ago

    Respond yes. No time to help. After I explained my main line leak situation, they decided not to come.

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    5 years ago

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    3 years ago

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    5 years ago

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    Ali T.

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    6 years ago

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    Ali T.

    Helpful 1
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    5 years ago

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    Ali T.

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    5 years ago

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    Ali T.

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    4 years ago

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    5 years ago

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    Ali T.

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    6 years ago

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    5 years ago

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    5 years ago

    Ali answered his phone and was able to come over in a couple of hours. Ran the auger and did the job. 20 minutes flat. Good pricing.

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    3 years ago

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    Ali T.

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    5 years ago

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    3 years ago

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    Ali T.

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    5 years ago

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    4 years ago

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    5 years ago

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    Ali T.

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    6 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Ali T.

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    3 years ago

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    5 years ago

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    Ali T.

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    3 years ago

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    11 years ago

    Helpful 5
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    6 years ago

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    6 years ago

    Great guys. Came out quick on Valentine's Day to fix our drains. Very professional and knowledgeable.

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    7 years ago

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    10 years ago

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    11 years ago

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    Page 11 of 30

    DrainHelp.com Reviews in Other Languages

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    Review Highlights - DrainHelp.com

    Ali came out on a Saturday and worked through the weekend on an emergency main line replacement.

    Mentioned in 699 reviews

    Read more highlights

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    Proper HVAC

    Proper HVAC

    4.9
    (114 reviews)

    Okay, so I didn't even call Proper HVAC... I met them by accident!…read more My neighbor's A/C completely gave up on life on a hot day--like full-on "I quit" mode. It was blazing outside, and these guys show up and get straight to work like pros. No chaos, no complaining, just calm, confident, and clearly knew exactly what they were doing. So... I'm outside being a little nosy (as one does), watching the whole thing go down. I poke my head over my fence and I realized I literally interrupted their lunch... sorry... And instead of being annoyed or rushing, they were still super cool, professional, and took their time helping out. Who does that?! Un chingo de Respect!!! So I ask them if they would be able to take a quick look at my system, and they didn't hesitate. No pressure, no upselling, just honest advice and good energy. Customer service? Top tier!!! Work quality? Solid!!! Overall vibe? 10/10!!! They talked me through the issue my unit had and how much they can do it for and after my wife approved the expenses (cuz she handles all my money, as she's allowed to do because she makes more than I do..., snd because she knows more because she reminds me how she has a few damn degrees). I'm kidding, but she does have a lot of degrees and makes more money than I do. So they fixed my neighbors A/C and mine in no time. Mine was literally in 20-30 minutes! If your A/C is struggling or acting up, don't wait until you're sweating through your sheets--call Proper HVAC. These guys know what they're doing. Thanks to Luis and David for the solid hook up! I appreciate you guys fixing my A/C unit during your lunch break.

    I highly recommend Proper HVAC. The owner, Bruner Rasmuzzen arrived at my house on time and…read morequickly diagnosed my AC problem. He quickly repaired my system and it now works perfectly. Thank you Bruner

    DrainHelp.com - plumbing - Updated August 2026

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