Kevin is punctual, skilled, and incredibly professional. He took care of the water‑shutoff coordination with my HOA's maintenance guy and made the whole process smooth. read more

One bad apple don't spoil the whole bunch. We had drainright come out and the tech, we'll after all was said and done,if you call the owner/manager they stand behind their business. Like days of old, so yes, I recommend drainright..... AND I STILL DO MANY YEARS LATER! read more

I had a broken sewer pipe under the house. I contacted Drain Right and they were able to make an appointment for the next day. Abraham Gomez was the technician who arrived however he was not able to crawl under the house as the crawl space was flooded. He called the field supervisor, Gonzalo Perez, who arrived at the site within an hour. Gonzalo assessed the situation and assured me that a crew will arrive the next morning and fix the problem. I met Luis the next day who got right to it. By the time I arrived at the house the water was already drained and Luis was able to determine the problem. Luis worked with the occupants to ensure that they can still use the plumbing during his work and over the weekend. By Monday morning I had all galvanized sewer pipes replaced with new ABS pipes. They tested for leaks and even installed a cleanout at the front of the house. Plumbing is working flawlessly again. Gonzalo arrange for 18-month interest-free payment thru Synchrony bank, which took no more than 15 min. I am very thankful to this company and will definitely use them again. They gave me comfort that the problem will be taken care of. They also gave me 25 year warranty on the whole sewer system. Thank you Abraham, Gonzalo, Luis and Drain Right as a whole. read more

Drain Right Services - After - Plumbing Near Me - Gardena, California

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Alex and John from Drain Right... I am a Medical Professional & have been in Business for decades. I have rarely been more satisfied, or impressed with the knowledge, professionalism, absolute control of substance/information relating to the plumbing services they were contracted too perform... John & Alex were particularly appropriate expeditious competent & helpful in performing the job they were contracted to perform... I used Drain Right in the past, however in the future ONLY Drain Right will be contacted & used for my Plumbing & Related services... CHEERS!!! read more

Great commutation, very knowledgeable. Once the price was negotiated after relatives cell high initial estimate, the plumbers came in the same evening and finished 90 ft of liner in a few hours. Excellent work read more

Great service and reasonable price. Angel did a great job in giving my multiple options to deal with a clogged toilet drain that ended up having roots growing in it. He was on time, professional and did extremely clean work. I'd trust him to come back and do any additional work needed on my house. His communication was prompt and provided me with pictures and didn't do any work without my consent. read more

Mauricio is one of the most honest techs I have ever been introduced to and I manage lots of properties . I maybe a rare exception but he diagnosed and said my unit was in well working condition and simply needed a filter swap . Based on this , the company and esp him deserves 5 stars ! read more

Drain Right Services are fantastic. I've used them for many years. I actually feel a little badly waiting for so long to do this review! They fixed my furnace inside the house. Just now Luis Garcia came out and fixed the tankless water heater. Very professional. Very responsive. Highly recommended! read more

My kitchen drain was clogged. Alex M came a fixed it quickly. He was friendly and professional. The cost was much less than I expected. This is a great choice for plumbing service. read more

Andres Vera came back today to adjust the faucet nut for the recently installed under the sink water filter. He was, as always, professional, courteous, and knowledgeable. We thank Andres for his most pleasant demeanor and prompt action. Thank you, Drain Right, for having Andres as a key member of your plumbing team. read more

We had an issue with the water inlet where the refrigerator pipe connects. The new refirgerator delivery reported that they cannot complete the job since the valve wasnt functioning. After requesting someone come and take a look, they sent their staff member. Marcos showed up the same day to evaluate the sitation. He was very understanding and listened to our frustrations. This was happening during the long weekend and we were expecting guests. While the repair option and cost suggested was on the higher side we dd not hestitate to schedule this in the upcoming week since he created a good trust level with us. He came on time on the next scheduled date and completed the job in 1-2 hours. We certainly recommend Drain Right Services since they hire employees like Marcos. Drain Right services was also the only company to call us back in addition to messaging back on Yelp. read more

Have used DRS for a few house projects now. They do great work for a reasonable cost. They helped with a kitchen faucet replacement. Fixed a few drain issues. Provided good estimates and explanations on work that needs to be done. And they work with shoe covers when they enter your home read more

Needed a repair to one of my toilets - they responded immediately and we set up an appointment. Marcos came over, explained the process and repaired it - very quickly, efficiently and fairly priced. They are a family owned business which I try to frequent...especially in the area of plumbing and electrical. Marcos is just excellent - they are lucky to have him there. Will certainly call again when I have any other plumbing related issues. read more

Angel came out and was extremely professional and courteous. Highly recommend this technician.

These glowing reviews can't be from real customers. Came out for a diverter valve issue, removed my On/Off handle during troubleshooting, said I needed to order a diverter part (ok, fine), left without reinstalling the On/Off handle (what?). I called to ask why the technician left without reinstalling my On/Off handle (sort of important) and was confidently told by the admin who had never seen my unit that my On/Off valve was the issue (um, no, the On/Off has worked for months). After going back-and-forth on whether the On/Off functionality was separate from the diverter functionality, I sent her a photo (attached) showing it was a separate handle (why am I having to do this with the admin answering the phone?) and asked her to please send the tech back out to reinstall the On/Off handle. He reluctantly came back out and again stated I need it new part (yeah, that's fine). After a few weeks I called back to ask if the part came in and was told they never ordered it. Utter waste of time. read more

Drain Right Services - Shower handles - Plumbing Near Me - Gardena, California

Awesome. On time, great specials on snakes and clogs, and great prices on high pressure water clean out. Would definitely recommend. Crew was in a uniforms that were clean, they were courteous and professional, and honest and friendly. read more

TONY H is the man if you want your faucet or any plumbing done.. GREAT GUY 100% RECOMENDED.

I scheduled an appointment to get a quote from them from 1pm-3pm. During that window they called me and said they were running late and had to reschedule to 3:30-5. After no communication with them after 5, I called them and they said a technician would call me in a half hour. After about 40 minutes, they didn't call me. I called back and apparently, they were still waiting for a technician to open up, so I cancelled my appointment with them. This was unprofessional and ruined my schedule for today (I was planning to meet up with a friend in the late afternoon but ultimately had to cancel that.) In contrast, earlier in the day, I had another appointment with a different plumbing company that came on time. Do not rely on this company for punctuality or communication. read more

Available for a same-day appointment, solved the issue easily and economically ... the technician Kevin was informative and pleasant!

I've used this company before and had a good experience, which is why I felt confident calling them again for a kitchen sink clog. This time, I was advised that more invasive work might be needed to access the pipe. Before moving forward, I got a second opinion, and the issue turned out to be a simple clog about 10 feet into the line that was cleared quickly with a power snake. I did speak with the company afterward, and they took the time to listen to my concerns, which I appreciated. Overall, I would recommend getting a second opinion before agreeing to more extensive work with any company you use read more

I called and made an appointment for Drain Right to change a water value. Alex called to update his arrival time. He was about 40 minutes late of the 11-1 window but I appreciated his call. Once he arrived he said he didn't have the proper parts and I would need to make another appointment. I said that was fine. About an hour later he knocked on my door and said he found the parts and could do the job that day. So about an hour later, he and Angel arrived and completed my water value replacement. I was so impressed with Alex's initiative to find the part and complete my job same day. He even found coworker Angel to help! They both were fantastic!! As for the bill, Rick promised I would get a discount for my next job. Alex contacted Rick and I got a 15% discount! So Drain Right has definitely redeemed themselves and I would use them again!! Thank you again to Alex, Angel and Rick for your excellent service!! read more

They did a poor job. They descaled a pipe in my office and claim they Hydro jetted afterwards. There was a ton of iron in the main drain, which caused the plumbing back up again. Additionally, they wanted to repair my main drain from the building to the street. Their initial bid was $18,500. This was reduced the $13,000. I had another Plumber check this and found that it was unnecessary. This is a place to avoid. read more

Had our first plumping issue and liked that drain right sends someone to you and quotes you before committing to the cost. Luis was professional and efficient. Called them up for a toilet clog and he assessed the issue quickly after running some tests. He cleaned the area up after as well read more

Alex M helped resolve a clog deep in our plumbing system that required taking a toilet off of the wall. He was on time, great communicator, super nice, really informative about the process, and fixed the issue quickly. We're really happy with the service and will use them again if needed. read more

They scheduled my emergency service for 2-4 then canceled it at 1:30 saying they got backed up. It was 1/2 an hour between when I booked and when they canceled. And they knew it was an emergency. read more

Joseph J. did a great job in clearing the clogged drain in my house. Thank you Joseph

Company: Fast response time; very reasonable rates; no cost for visit Technician: Anthony showed up on time; super professional; very efficiently executed the fix Excellent job. Very happy with the experience. Will definitely call them for future plumbing work. read more

Abraham has now helped me 2x (3rd booking with Drain Right) His respect and work quality is the reason I keep coming back. Took time to explain the issue with kitchen and bath sinks. Abraham was friendly, actually educates you, and gave practical maintenance tips. No fluff or sales. Was respectful of my time and budget. Please always stay this way! read more

Called at 8:15 in the morning for a blocked kitchen drain. Talked to their AI afterhour service, which was a little creepy but got a 10-12 appointment. Got a call that the technician would be there at 11:45am. Never came. Called back and talked to a real person. First off the technician went to the wrong address even though I had the AI asst. read back the address which was correct. The person I talked to said they called twice to get the address, we did receive 2 phone calls but when we answered no one was there. So we set up another 2-4 pm schedule, 4 oclock has come zero phone calls. I called another service. Guess they have so many customer they can afford to blow some off. read more

Great value. Drain right responded same day and fixed the back up for a very reasonable price. Great value, great service. They were easy to communicate with. Would highly reccomend. read more

So I found Drain Right Services on Yelp. Our kitchen sink was backed up. They called and said they would come between 2pm-5pm unfortunately they didn't come until 6:30-7 o'clock which they called and let me know they were behind on schedule. I was kinda upset about it but it is what it is. When Alfonzo came he was super nice very professional. My daughter(3yrs old) was very fascinated what Alfonzo was doing and he was super nice with her and answered question and made little conversation with her. But all in all my sink is working and he made sure his work was 100% correct and made sure there no was leaks and the sink wouldn't get backed up again. Price wasn't bad at all. Paid $125. Thank you again. Will be calling Alfonzo again if we have another issue. read more

Title: Above and Beyond Service! Highly Recommend! Wow! I am so impressed with Drain Right. From the moment I called, they went above and beyond. On a packed Friday, they still managed to get a team out to me on the very same day. Mauricio R. and his co-partner were absolute professionals. They did a detailed assessment, took photos to show me exactly what was wrong with my AC, and then called to walk me through all their recommendations. The service was fast, the follow-up was excellent, and the price was very reasonable. You can tell they genuinely care about their customers. I can't recommend them enough! read more

Joseph was a very friendly and knowledgeable technician. We look forward to working with him again A very positive experience. read more

our heat suddenly stopped working two days ago and we thought it was a pilot issue, but after the gas company came to visit, it was verified that it was a part issue. Drain Right was able to get us on the schedule immediately. Mario and Juan we're quickly able to identify the issue, drove a distance to get the part for us, and returned to efficiently install the new part. Mario went above and beyond by contacting the manufacturer of our furnace and was able to get us the part at warranty cost, which saved us quite a bit of money. Our heat is back on and everything was very smooth and cost-effective. They did an amazing job and were clearly very knowledgeable. I will definitely call them again if another issue arises. read more

This company uses AI so forget about getting a price estimate for the most simple thing. They're trying to save their time by wasting customers time with mindless AI responses when customer use yelps Get Pricing feature. read more

I spoke with the plumbing manager and he gave me a partial credit for the problems/issues.

We had a service request for our heat pump and the service tech, Mauricio Ruvalcaba came over and diagnosed the problem within minutes. He provided great service and explained what the problem was and how to avoid it in the future. We ha e used Drain Right in the past and have been quite happy with their service. Mauricio is a great guy! read more

It was so easy to schedule an appointment, and they sent me confirmation right away and a reminder the day of. The expert technician Tony was great! Super friendly, professional and very knowledgeable. We had problems with the water heater, and he offered a lot of great suggestions to us about maintaining the water heater. Will definitely call them again if we have any plumbing issues in the future. read more

Had a clogged bathroom sink and called Drain Right. Luis showed up on time, was super easy to talk to, and got the drain cleared quickly with no hassle. He explained what was going on and made sure everything was working before heading out. Solid, honest service -- would definitely call them again. read more

Great customer service and good work, Tony H was very communicative and has great insight