I went there when Fitchman bought my eye doctor out. Once SightMD bought it I noticed changes. I…read morewas given an appointment card, when I came in they told me my appointment had been rescheduled. I asked why I wasn't informed, they had no answer. Then they closed "temporarily". I asked for my medical records so I could give then to a new doctor. I called, got no answers, I texted, no answers. When I finally got to talk to someone they asked which doctor I was going to. I told them it doesn't concern them, I need my records, please. They told me I had to download a patient records request form and mail it. I did and received nothing. I started all over again 6 weeks later. I found an email address and told them that if I didn't get my records I would get the AGs office involved as itbis my right to have my records. They said they couldn't find my initial request but they needed a request, could I resend? I did, certified mail. That day they called and left a vm stating they found the initial letter and have mailed the records. Sight MD has ruined the former Fitchman practice by getting too big too quick, lack of staffing and lessening the quality of care.

I can't say enough good things about this location. My husband had cataract surgery with Fichman,…read morethe initial appointments and follow up's were in Torrington but the surgery was in Manchester and he came out with 20/20 vision and was extremely happy with the whole experience. Fast forward a couple of years hubby comes down with a case of shingles on his head that also affected his left eye. I called around to make an appointment and was told, well we can fit you in in 2-3+++ months...blah blah. Then it came to me, Fichman!!! Called and the angel Merrell said "we consider this a medical emergency" and got us in the same day! It has been a tough road with loss of vision and another emergency same day visit with a flair up but this office has done everything they could possibly do with no delays and with the utmost compassion. I truly believe if we didn't get an appointment quickly my husband would probably be blind in that eye now. Many thanks and forever grateful!!!

Dr. Neeru is a highly accomplished surgeon who has an excellent surgical team. I had cataracts…read moreremoved from both eyes. The procedures were well explained as was the after care. Dr. Neeru is sensitive to the fact that cataract surgery is a frightening experience for a new patient and she put me at ease. I highly recommend her for cataract surgery or as a consult.

From the owner: ReFocus Eye Health in Bloomfield, on Northwestern Drive, specializes in general ophthalmology,…read moreboasting an onsite surgery center and a long-standing rapport with eye doctors and patients. It is notable for its scleral lenses and fittings, a service not widely available in the area, catering to patients with specific eye care needs. This clinic is valued for its comprehensive care and personal touch in patient relationships. For more details, please visit their website.

When my kids and I moved to Canton, we asked around for the best eye doctor in the area and clearly…read morewe were pointed in the right direction. Father and son team, both extremely knowledgeable and friendly. I had some concerns when a doctor years ago told me I was a "glaucoma suspect", and also being pre-diabetic I questioned if my vision could be affected. Dr Bonelli (son) explained and showed me what they look for and how they check for abnormalities. He assured me everything looked great. I feel comfortable in their care for myself and my kids also.

Two generations of optometrists at this long running practice. Very nice location, with ample…read moreparking. Both my wife and I go here and appreciate the level of expertise and friendly staff.

"I cannot recommend Torrington Eyecare enough! From the moment I walked in, the staff was…read moreincredibly welcoming and professional. Dr. Sirignano is thorough, patient, and takes the time to explain everything, ensuring I felt comfortable and well-cared for. They really treat you like family here. If you need a great eye doctor in Torrington, this is the place to go!

I've been going here since last year and I love it there. The staff is super nice and the place is…read morenice and clean. My whole family comes here. Waiting time is not bad either. Love it here, I recommend my sister which moved in with me and she likes it too.

I went to Litchfield Hills 1 time and they seemed to know what they were doing but I had to ask for…read morea summery of my visit and they told me they didn't do that. You should always get a summery of your visit so you can keep records and know what went on during that particular visit and what the plan or diagnoses was/is .

My Mom went to Dr Kessler today and he did not have good bed side manner. He was impatient with…read moreher. She 77 years old. Made me feel bad for my mom. She is very sweet and was upset today about it. I will find her another eye doctor.

I had a very bad experience with this office on the phone. They called the day before & left a…read moremessage on my offices machine that an individual.had a pair of glasses here. I called due to Covid I thought call.1st. Well 1st call i was put on hold for over 10 minutes. While on hold with that phone I took another line & called & was on with someone then was told yes we have them on file they are here but please hold real.quick while I check the box (Wes the glasses guy). Well 20 minutes later I called back from a different line & immediately was asked to be put on hold. Really??

Amazing! They have always been most helpful and kind. I have been going here sense I was a small…read morechild and I will continue to go here. My 2 year old son loves them and always has a smile while he is being seen.

New to the area and Canaan Vision Center was recommended as I needed my reading glasses repaired…read more I went and was so impressed w Paul, O.D., that I will also be getting new prescription sunglasses from him. Impressive professional. Highly recommended.

Love this Spot! My wife, our 5 year old son and I came in to all have a check-up and pick up new…read moreglasses. Staff are super welcoming and friendly, and the store is colorful and fun, with a lot of eyewear options to try on. I had selected some options for glasses before my appointment, and Nick the Office Manager had already pulled them out so I could try them on. 5-star service for sure We saw Dr. Tommasina, and she was fantastic! Very friendly and explained everything she was doing for our 5 year olds exam, and very knowledgeable and thorough for all our exams. They even have a corner with kids toys if you have a little one - it's like they've thought of everything! I would highly recommend coming here if you need an eye check-up or just to pick up a new pair of specs or shades!!! Can't wait to pick up my new glasses

What a wonderful, profession place for eye exams and glasses. This was my first experience there…read more Another first, was the accuracy of my prescription. I have strabismus, had cataract surgery and retina surgery. Tough to find the right script for me. I would highly recommend this office.

Our experience was nothing like several of other Yelpers. Our appointment went smoothly, and unless…read morethey screw up getting our order ready on time, we can offer mostly praise and thanks. We managed an appointment within a week of calling -- very rare! -- and were taken to see the doctor with less than five minutes waiting. The exam was carefully done, eyes dilated, and the waiting precess comfortable. When it came time to pick out glasses we had a reasonable choice of affordable frames, though if you have the cash they have some really upscale frames (think Tiffany, Coach, etc.) They didn't push us to buy more, much appreciated, and they helped fit the frame and got us out in not much over an hour. We thought the doctor, the front desk staff and the young woman who fitted us were knowledgeable and helpful. This is not a large operation, but the interior is clean and they have a nice public restroom. Curiously, the outside of the building looks abandoned with grass and shrubs way overgrown. Somebody needs to fix that right away. We initially thought the place was shut down. But -- unless they get our prescription wrong or it is delayed arriving, we'll stick with four stars.

Made an appt. Took time off. Showed up on time. They said they double booked and didn't have any…read moretime left that day except for a video appt. I get things happen but perhaps trying to figure out a quick alternative would have helped.

I'm honestly so frustrated with my experience at My Eye Dr. I have been a patient for a long time &…read morealways had wonderful experiences until today. I had an appointment scheduled, and when they called to confirm, they mentioned it was a "virtual appointment in the office." Wait, what? Only one doctor does in-person appointments? Why on earth is that the case? That feels so strange for a practice that should be providing direct eye care, especially when the need for an in-person evaluation can vary so much. When I arrived at the office, they told me they were running a little bit behind, I had another appointment to get to, so I asked how behind & she said 30 minutes. Fine, I get it, things happen. But I waited over an hour for my virtual appointment. No one bothered to reach out ahead of time to let me know the delay, and that just feels incredibly unprofessional. If I were late for my appointment, I'm pretty sure I'd get rescheduled or not seen at all, so why is it acceptable for them to be this behind with no communication? The whole experience raises so many questions. Why is the in-person option so limited? Only one doctor doing in-person appointments? That doesn't seem like great eye care, especially when the purpose of these visits should be to ensure patients are getting personalized attention. I expect more transparency and respect for my time as a patient. Really disappointing overall. When I spoke to the virtual Dr, everything seemed rush, we had a miscommunication about the type of lenses I wanted and I just felt defeated leaving the exam room. I even asked if it was possible to try a different option and was told I'd be charged for that fitting, you're already fitting me, what do you mean? When I checked out, the woman checking me out (Mary I believe was her name) was shocked I was still there since my appointment was 2 hours prior to she apologized and was so super helpful to me. I told her I wasn't comfortable placing an order at this time. But if I decide to do so, I will speak with her directly.

A year ago, I arrived for my appointment and they told me it was a zoom exam and I owed $44. I…read morerefused that and ultimately got to see Dr. Sparks in person. Today I arrived for my appointment and they said I had checked the box for a zoom exam. This was a lie! I would not have done that after I had the bad experience last year. Don't trust them!