In this day and time when businesses are robbing us blind, we seem to have no protection as in days…read moregone by. This business is one of those businesses you need to be protected from. I found the optometrist (a female), very through. Ordering glasses is what makes me angry. They charged me $300 for the cheapest pair of glasses ever made. They were bifocal, plus they charged me an extra $20, that I had to pay myself. I don't care for the glasses but what could I do but order a pair online that I could afford. I had to ask these people 4 times to send my prescription by email. They claimed the doctor had to look at it and sign it but I never got it. A couple of months later I tried again. Still they did not send. Called a few days later they sent prescription unsigned saying it was not valid. I'm sure they knew I wanted to order online so no PD number of course. By that time I was aggravated and threatened to let everyone know their practices in my review. They didn't care, they still did not correct this. I guess I WILL have to contact the BBB and a new optometrist.

My vision has been impaired for a little while now, and I knew that I couldn't continue to be in…read moredenial (I never wanted to wear glasses). My first ever eye exam was a breeze. I don't know what I was expecting, but every process was explained to me. Dr. Lertora was very friendly and thorough. Of course, I needed glasses. I chose from a variety of frames. It took about 2 weeks for them to arrive. I absolutely love them!!! Now I don't think wearing glasses is such a bad thing. Looking forward to collecting frames like I collect shoes.

Top rating, well deserved. Dr. Petitti and his staff are world-class for all needs and situations…read more My family's been going there for many years and I'll always recommend this highly skilled, welcoming, warm, competent team. You're in good hands with these folks.

I highly recommend Avon Eye Care. Dr. McDermott was…read moreextremely personable, knowledgeable and took the time to answer all of my questions. In addition, the entire staff was friendly and helpful. I'm happy to have found their practice!

I highly recommend Avon Eye Care. My family and I just moved here from California and had our first…read morevisit with them a couple of weeks ago. Their COVID protocols are exemplary, the staff was incredible and friendly. We were seen at our appointment time and the doctor and assistant were excellent at answering our questions and making us feel welcome. Sammy, the optician, was spectacular. Overall I am so happy we picked them and have definitely decided that they are it for us!

Our first time to this Eye Center as it was located close to our home. Pretty easy to find after…read moreGoogle Maps brought us a little further than we were suppose to. Located and easy to find; the medical plaza has a plethora of medical offices with a variety of specialities. Made me smile as I walked in as there is a Oral surgeon here that helped make my sister's experience with her wisdom teeth a little more hilarious. Anyways the office is spacious with a small frames space to check out some new designs. My boyfriend and I had the pleasure of working with Karen at the front as she was pleasant and worked with us as we didn't really have the best understanding of our coverage. While the forms were sent to us, my boyfriend had missed a sheet and quickly filled it out. Our 3pm apt was pretty on point as I was working with Jen a 19 year veteran to the facility. She was polite, professional and patient while I asked odd questions about my contacts and the place of business. Standard procedure with reading letters on the wall, machines to measure my detoriating eye sight and dilation to finish it off. Everything was quick and we were sitting with Dr. Sparks in no time. Nothing too serious lucky for me and we were moving on to see Denise who scheduled me for my contact fitting and follow up. They have locations in Windsor and Bloomfield which is nice and easy for me to get to from work so win win. All in all I had a great experience. Everyone at the Windsor office was friendly and tolerated the banter between my boyfriend and I. Stay tuned for my review with the Bloomfield office.

It was a dreadful experience - visit to Dr. Pasternack or rather this eye care center. My waiting…read moretime altogether was 45 minutes, time spent with doctor's assistant Natalie was about 10 minutes, time spent with doctor himself - about 3 minutes. Very poorly organized office, very bad "waiting time"/"service time" ratio, very skillless reception manners. Natalie was perfect! She was highly professional, very sufficient and very pleasant. I can't stop praising her! Doctor was... just nothing. Natalie made all measurements and tests. My prescription was done by her in 10 minutes! But then I had to wait for Mr. Pasternack for awfully long time just to sign this prescription. Such a time wasting. Very bad service!

A few days ago I was just minding my own business, when suddenly the lens of my glasses popped out…read moreof the frame. Of course the tiny screw was impossible to find. I drove to Primary Eye Care Center in Bloomfield because they are much closer then my usual optometrist's office. It was very busy when I arrived. I was okay with the wait because I had no appointment, nor had I ever been here before. I waited around an hour, when the very nice lady named Denise said she was ready for me. I handed her my lens and my frame, she took them to her station, in around five minutes the job was done. My glasses were also sparkling clean! Denise didn't charge me a penny for her work. Thank you so much Primary Eye Care Center and to Denise for repairing my glasses so quickly!

The staff were very friendly and considerate of my time. The Dr. D is very professional and…read moreexplains things at an understanding level. The optical shop tech was fantastic and helpful

Although I had not purchased before they very kindly adjusted my frames to prevent the pain I had…read morebeen suffering.

Windsor staple. Dr. Levasseur is personable and thorough. It's not a lenscrafters. No high…read morepressure sales pitch that push add on after add on.

Now in my 50's and wearing glasses since I was in college, this provider had made the best glasses…read moreI ever had. When I lived in CT, for about 7 years, I used this provider. We stumbled upon this practice by luck and stuck with them (except once when i was in a rush, went to a local place on my insurance list, regretted that, so I went back to using the reliable service we always got from Dr. Nowak from then on). As for the rest of my family, we always used Dr. Nowak even though he was a bit far from where I lived - found him as a referral we got when we first moved to CT from out-of-state, stayed with him because of quality of care. The doctor is thorough, careful and uses exceptional material - he insists on Zeiss lenses they, and his testing must make a difference because before him and since, I've really never had eyewear that's been so comfortable; if I had the money I'd fly back there just to get my eye services from him! Really, tried several providers here and there's always more than a bit of an adjustment to new glasses, never had that once with Dr. Nowak's.