The service is horrible. The lenses were not ready until several days after being promised. When i…read morewas notified that they were finally ready i went to the store but it was closed during business hours. A note on the door said " be back in a moment". An hour later the store was still closed. When it finally opened the employee was very rude. Stay away!

LOVE THIS PLACE !!! Professional and very knowledgeable !…read moreSince I moved to Connecticut, this is my "go to place" for great service. Leanna and her staff are excellent. You will NOT be disappointed! Frances

Avoid if you enjoy professionalism and service that ensures you have a pair of glasses that fit…read moregood, look good and enhance your sight. This is a small business and my insurance guided me here. I tried to overlook the "daycare" environment for the doctor and staff, but did have to mention the out of control kid was getting a bit loud when they were screaming their head off. That's actually minor compared the lack of expertise and guidance when fitting for new eye ware. Not being able to see without glasses, I relied upon their input to ensure my eyes would be centered in the lens, the glasses would fit good and look good. This did not happen. I ended up with oversized lenses without glare coating ON THE INSIDE, which severely inhibited my sight while I was driving and led to a slight vendor bender. When I went to see what could be done they had me pick out new frames, and after a 20 minute wait they stated my insurance would not cover new glasses and these would totally be at my expense. Not for one second did they volunteer to work with me or feel they had an obligation to make sure I could see properly when leaving their office after purchasing eye glasses that should have improved my vision. I was not asking for reimbursement for car repairs or for a full refund, I was expecting them to work with me and offer some type of a discount on a new pair of glasses as it had nothing to do with the insurance, but it had everything to do with their business model and inferior service level. I was simply told that I picked them out and it was my issue to deal with. Please avoid this business. They are pretty busy and there is no good reason why except that it is a convenient location. Let's go out of our way and patronize a store where customers matter.

A few days ago I was just minding my own business, when suddenly the lens of my glasses popped out…read moreof the frame. Of course the tiny screw was impossible to find. I drove to Primary Eye Care Center in Bloomfield because they are much closer then my usual optometrist's office. It was very busy when I arrived. I was okay with the wait because I had no appointment, nor had I ever been here before. I waited around an hour, when the very nice lady named Denise said she was ready for me. I handed her my lens and my frame, she took them to her station, in around five minutes the job was done. My glasses were also sparkling clean! Denise didn't charge me a penny for her work. Thank you so much Primary Eye Care Center and to Denise for repairing my glasses so quickly!

The staff were very friendly and considerate of my time. The Dr. D is very professional and…read moreexplains things at an understanding level. The optical shop tech was fantastic and helpful

Excellent service. Individual service from astaff unlike anothr opthamologist in West Hartford…read morewhere you are treated with cattle. Unlike that place, opthamologist takes his time with you rather than rushing out to the next patient. Does not try to sell you hearing ads.

West End Eye Care is bar none the best eye practice in Connecticut. Dr. Lauren Colite and her team…read moreare beyond amazing. They took care of my eye care needs in a professional and efficient manner. I highly recommend them for all of your eye care needs whether it's glasses, contacts or a routine eye exam.

Agnes is a scholar and a lady. Knowledgeable, professional and efficient. Amazing serviceread more

Harvey and Lewis , are the consummate professionals. Not only have they been in the area for 60…read moreplus years , they have an amazing selection of frames and are truly customer focused . Highly recommend !!

I highly recommend Avon Eye Care. Dr. McDermott was…read moreextremely personable, knowledgeable and took the time to answer all of my questions. In addition, the entire staff was friendly and helpful. I'm happy to have found their practice!

I highly recommend Avon Eye Care. My family and I just moved here from California and had our first…read morevisit with them a couple of weeks ago. Their COVID protocols are exemplary, the staff was incredible and friendly. We were seen at our appointment time and the doctor and assistant were excellent at answering our questions and making us feel welcome. Sammy, the optician, was spectacular. Overall I am so happy we picked them and have definitely decided that they are it for us!

Although I had not purchased before they very kindly adjusted my frames to prevent the pain I had…read morebeen suffering.

Windsor staple. Dr. Levasseur is personable and thorough. It's not a lenscrafters. No high…read morepressure sales pitch that push add on after add on.

This store is so clean and well organized! The staff is friendly and helpful, and you never wait…read morein line very long. They always gave something you need on sale, and a hood selection of makeup and seasonal items.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-Sa 9am-1:30pm, 2pm-6pm

1st, the people at this office doesn't seem like they like to work, with that said, customer…read moreservice is definitely not their strength. 2nd, I find it funny that they are charging people $1 for a mask. This is the first time I've ever seen such a sign ! This is our second year here, and it will definitely be our last.

Nice enough office - but new clients should be aware of their policy on prescriptions. They are…read moreonly good for one year, not two. They will say it is Connecticut law, but Connecticut has no such law. There is an Act File No. 492 which outlines a practice, but it is clearly up the Dr's discretion. If you want to double bill an existing customer base, half the expiration. Buyer beware. Ask before making an appointment. Not price competitive either.