I knew I was going to drop some change pretty hard when I needed new contacts. One of the things I…read moreappreciated most about TotalVision was that the group here is very transparent about costs from the minute you get in. In fact, there are 5 different tiers of contact pricing, so that helped me figure out what would fit me best. In addition, they let me try a certain type of contacts for 4 days and come back in to determine if it was a good fit and feel for me. That little gesture really helped solidify my confidence and eased the pain of the cost. Dr. Lindower was very kind and efficient without making me feel rushed. The other two people working here who helped during my appointment - I forget their names! - were also very nice. You could tell they do the same sequence with most of their patients, but I felt cared for and not just another paying customer. They answered my questions along the way and were very descriptive about what a certain test or a certain liquid was for. It was a little challenging getting a first-time appointment, but there was a lot more flexibility for the follow-up appointment. Definitely call with a bunch of time leeway in mind. I'd definitely recommend TotalVision.

Really appreciate Dr. Lindower's gentle, kind demeanor and excellent staff. I'd like a bigger…read moreselection of frames, but still they offer expertise with thoughtfulness, comprehensive exam services using latest tech, and reasonable pricing. Plus, it's close to home. You can't really beat that!

I had my first appointment with at Emily's eye care and it was amazing. First I saw an incredible…read moretechnician who was very knowledgeable he explained all the tears. My visit was mainly because I have been experiencing floaters which I was very concerned. I then saw Dr Lewis he was very thorough in explaining all the tests and why I have been experiencing floaters I recommend Emily's Eye Care highly. I've been to a a lot of ophthalmologists in recent years. I have never felt more reassured and satisfied. Wanda Merola

Great Eye Doctors..Opticians are a little lacking in motivation, she wasn't too helpful during my…read morefitting, I'm still struggling with my frame / lens position, on my face, in as far as finding the "sweet spot" for comfort. I'm extemely hesitant about "adjusting" the frames myself. I suspect the nose pads position dictate that, I understand. Joe is great, his assistant must be new and in training. Albeit, a great practice.

My daughter and I just switched eye doctors, and based on his good reviews, we chose total vision…read moreeyecare, and Dr. Alpert. The first thing I noticed, upon walking in was how spacious, clean, and not crowded the office was. Our appointments were back to back; The women working at the front desk were both personable and helpful. We waited maybe five minutes each to be seen...not long at all. I was impressed especially by the technology in his office because my previous eye doctor did not have anything like this. I felt like I was at an arcade, with all of the different machines meant to measure my vision. It seemed like a very thorough exam that didn't just rely on what I said but actual computer technology. I don't know about you, but whenever I'm getting my eyes checked, I almost feel like it's a test and I might be answering it wrong. I felt like the various machines prevented me from second-guessing myself. Dr. Alpert himself was very friendly, personable, and asked multiple times if I had any questions about anything we were discussing. For many years, I had gone to a different eyecare center and would get a prescription and then buy my glasses online. Based on his very thorough exam, and recommendations from the doctor, we went with eyeglasses that did cost a significant amount more than I'm used to paying. However, I do believe that we will get what we pay for when they come in, which is expected to be in the next two weeks The young man who helped us pick out frames was very patient as I couldn't make up my mind. I appreciated that he pointed out some frames that were on sale for us since I was buying two pair and we do not have insurance for them. I really like supporting a local doctor who isn't part of a big fancy conglomeration and I look forward to staying with this practice for many years to come. I just had a really good feeling there today.

If you're young, don't go here. They will take advantage trying to charge you more. I was told…read moreabout an additional 299$ 1 year warranty for a 1-time repair along with fancy protection features like UV rays; yada yada. I declined, thereafter they decided charge another 299 to my glasses anyways, which was fully covered by the insurance. They switched up, lied & I declined, thus wasted my time doing all that just to pay or not pay in the end to a bunch of dishonest scum.

Great experience, felt like the doctor really listened to my concerns and addressed them. Will…read moredefinitely be coming back for my yearly exam!

The staff is very polite. The business is located in the rear of LensCrafters but is a separate…read morecompany and business replacing a different independent Optometrist that was there for years. I much preferred the prior business. The single most important thing to this business is charging you $34 for a picture of your eye that's not covered by insurance. This became evident as soon as I scheduled a couple appointments and started getting texts and emails about the (mandatory) $34 test not covered by insurance. Multiple texts and emails whose primary focus was this $34 fee. That should have been my red flag! The former business also "pushed" these pictures but allowed you to opt out. Not anymore. My fiancé decided to cancel her appointment for this reason alone and went to a different local chain instead for her exam, glasses and contacts (and had a better experience than me). I checked in and was called after a brief wait. First a young lady gave me some tests and took pictures of my eyes with different machines (including the $34 one!). She was both friendly and professional. Then she moved me along to another room where I waited for the Dr. The Dr. Came in and did the normal eye exams we've all had; read the lines larger to smaller and then the game of "is this way clearer, or this way". She was leading me to the answers which was weird ("this one is better, right?"). She somewhat rushed through that and reached the end of the exam, but none of the options as I was going through the exam seemed to give me crisp sight. At the very end she gave me a pair of glasses to try with the new script and things weren't crisp and I told her so. She said that's because I have cataracts which make it cloudy. I was stumped because I've had cataracts for years but never had blurred vision with corrective glasses. I ordered new lenses to be put in my old frames and was told they'll be ready in about a week (LensCrafters no longer has on site labs). My lenses cost $90 and the exam was $84 ($50 co-pay + $34 picture). When I picked up my glasses they didn't seem to help. I tried them for a wee with sane result so called for a re-check to see if they got my script right. It was suggested I see a different Dr this time and I did like this one better (young Asian lady). She said my script wasn't correct but also my Cataracts in 1 eye prevent it from being corrected to 20/20. She referred me to an Ophthalmologist who "might have some tricks" to get my eyes to 20/20 or can discuss cataracts surgery. I know this is a long review but my lesson and advice is to go to a "real" ophthalmologist or optometrist next time and not this small chain in the back of LensCrafters. I don't like the practice at all and now Lens Crafters, without a lab brings nothing to the table the online or discount eyeglass shops don't. When your focus is $34 and not patients or in this case patients eyesight , this is what happens.

I highly recommend Avon Eye Care. Dr. McDermott was…read moreextremely personable, knowledgeable and took the time to answer all of my questions. In addition, the entire staff was friendly and helpful. I'm happy to have found their practice!

I highly recommend Avon Eye Care. My family and I just moved here from California and had our first…read morevisit with them a couple of weeks ago. Their COVID protocols are exemplary, the staff was incredible and friendly. We were seen at our appointment time and the doctor and assistant were excellent at answering our questions and making us feel welcome. Sammy, the optician, was spectacular. Overall I am so happy we picked them and have definitely decided that they are it for us!

I scheduled an appointment 2 weeks ago. They called me daily to confirm my appointment (really…read moreannoying). Then cancel my appointment the morning of my appointment. Absolutely no heads up. Zero courtesy. No appointment available for another 2 weeks. Horrible experience.

Excellent service. Individual service from astaff unlike anothr opthamologist in West Hartford…read morewhere you are treated with cattle. Unlike that place, opthamologist takes his time with you rather than rushing out to the next patient. Does not try to sell you hearing ads.

Dr. Solinsky is excellent and the office is well-managed!…read more Such a thorough check-up and any issues are thoroughly explained.

The medical experience has been fine. But the Patient Portal DOESN'T WORK for my wife or me. Our…read moreaccounts have been blocked. Numerous phone calls and email links to reset passwords haven't helped. We can't see detailed bills of what we are being charged for, and we can't pay bills online either. The multiple level automated phone answering system doesn't offer a solution- just unrelated options. We want to see a detailed patient history but cannot access any records. I would like to try re-register as a new customer to start over but that option isn't offered either. Followup customer service should be more user friendly online..

I made the mistake of selecting this place based on the reviews found on Google, so for those who…read moredon't know--those reviews are not reliable because positive ratings there can be bought from bot farms in China and elsewhere. First off, the doctor's services are professional, but customer service was substandard. When I first arrived, the woman at the front desk mentioned that there "might" be a fee for my contact lens fitting. I didn't think much of it at the time. I should've asked how much, because it turned out to be much more than expected. Ok, fine. But what bothered me was that I didn't find out until it was time to settle the bill. It felt like an ambush. The other humourless woman that helped me select my lenses seemed annoyed at my insurance coverage questions, and I couldn't get a straight answer about the total out-of-pocket expense, including the fee that was dumped on me. Everything was an evasive reply, or a "gotcha" answer. The visit ended costing way more than I had planned. The thing about cash grabs, is that they only work once. So forget about repeat customers. Lesson learned.

Kind staff, quick service and answered all my questions! Great price matching for contacts as well.read more