This is my assessment of my vision appointment at Harvey & Lewis…read more My mistake is not having an eye exam for over 10 years and now that I am 66 my vision is not so good. Unfortunately I'm one of those people who won't go to the dentist or an optometrist until I need to go . With the help of my patient advocate from United Health Care made an appointment at Harvey & Lewis. Being disabled I use a mobility scooter to go anywhere for doctors groceries or anything I may need. So on the day of the appointment used my scooter about 3 miles up one way As soon as I got there the receptionist opened the doors greeted me with a big smile. Even though I was early I was guided into an examination room. The doctor jumping between her scheduled and myself. The doctor was fantastic a great experience up to date testing equipment different from what I remembered. When the Dr. was with the other patient the staff kept checking on me. After the diagnosis was directed to an associate to pick out my new glasses. My coverage was $300.00 for frames lenses fully covered. The selection was fantastic I was very impressed. Everyone was so nice very professional highly recommended. Guess what ? I can read again!! Thank you Harvey & Lewis I was serviced by 6 different staff members total on my two visits. Five stars to this business !

Everyone was really friendly and helpful from check in to eye exam…read more Jennifer Benoit was thorough and she explained the procedures which were germane to my eyesight condition. Miranda was my eye glass consultant and she to was super. My wife has been coming to Harvey and Lewis since 2018 and now I know why ; my wife was right again , top notch establishment. Stephen Silva

Eye exams don't have to be unpleasant…read more My overdue eye exam with Dr. Lippi was pleasant, professional and efficient. I asked about trying contact lenses again after an irritating experience I had with contacts thirty years ago. She listened and provided insightful guidance. Truthfully, I'm a bit leery of anything located in a strip mall but I fully recommend Complete Family EyeCare and Dr. Lippi.

Let's just say this is a very unprofessional place because I called and updated my Insurance…read moreinformation. with staff knowing they don't expect Eyemed not once was I told that. Secondly you call my phone to verify the appointment and I ask about my insurance and was told they don't expect it but take Medicaid. The lady steady talking over me instead of listening to what I'm trying to explain. proceed to tell me she don't know my name but is calling to confirm an appointment for a minor child. like how tf you don't know who you talking to about a minor child. what if I wasn't even the person you needed that's a complete HIPAA violation on PHI. As a medical professional I am completely disgusted by the way I was treated all over asking a doctor question. Asked to speak to supervisor and was told there was no Sup in building until Tuesday. Next will I ever us this place again

This a great place for eye care; Dr. Lindower and his staff are always very knowledgeable, friendly…read moreand ready to help. Our visits are very structured, informational and we always leave knowing we had the best care. The office is always clean, well maintained; has informational pamphlets and videos playing; along with magazines and some light materials. Dr. Lindower has great technology and a very good setup for testing your eye care and the process is efficient and quick. I highly recommend him for your vision care.

I knew I was going to drop some change pretty hard when I needed new contacts. One of the things I…read moreappreciated most about TotalVision was that the group here is very transparent about costs from the minute you get in. In fact, there are 5 different tiers of contact pricing, so that helped me figure out what would fit me best. In addition, they let me try a certain type of contacts for 4 days and come back in to determine if it was a good fit and feel for me. That little gesture really helped solidify my confidence and eased the pain of the cost. Dr. Lindower was very kind and efficient without making me feel rushed. The other two people working here who helped during my appointment - I forget their names! - were also very nice. You could tell they do the same sequence with most of their patients, but I felt cared for and not just another paying customer. They answered my questions along the way and were very descriptive about what a certain test or a certain liquid was for. It was a little challenging getting a first-time appointment, but there was a lot more flexibility for the follow-up appointment. Definitely call with a bunch of time leeway in mind. I'd definitely recommend TotalVision.

I highly recommend Avon Eye Care. Dr. McDermott was…read moreextremely personable, knowledgeable and took the time to answer all of my questions. In addition, the entire staff was friendly and helpful. I'm happy to have found their practice!

I highly recommend Avon Eye Care. My family and I just moved here from California and had our first…read morevisit with them a couple of weeks ago. Their COVID protocols are exemplary, the staff was incredible and friendly. We were seen at our appointment time and the doctor and assistant were excellent at answering our questions and making us feel welcome. Sammy, the optician, was spectacular. Overall I am so happy we picked them and have definitely decided that they are it for us!

Dr. Melissa Lambright, OD, provided me with probably the best Optometry experience of my life…read more Lets start this with a story. I had recently lost my glasses. After exhaustively looking everywhere I ordered a new pair, but had not yet taken delivery of them, when it was time to travel to my parents house for the Christmas holiday. So, I did what I usually do. I traveled only with the contacts I had in my eyes. Lo and behold, I ripped one of my contacts while taking them out on Christmas day. I have a very strong prescription (-6.75) so there was no way I was able to drive back home to the Boston area without having corrected vision. On Dec 26th I must have called every single Optometrist, Eye Center, Walmart Eye store, etc. in the greater Hartford area, to find out that they were either closed, unable or unwilling to help. I had thought it would be easy to just buy a box from someone as I had my prescription in my car (lucky break) but no such luck. On the off chance of success and in desperation I left a message on Sight, LLC's voicemail. Little did I know but this paged Dr. Lambright on her own holiday travels in the Midwest and she called me back. Not only did she arrange for her employees in her store to give me a sample contact lens, but she did it for no charge. I am obviously very grateful to her, and I can't help but recommend her services. If her regular customer service is anywhere near as good as my experience, Sight LLC is definitely worth your visit when you look for new contacts or glasses.

Before scheduling my exam, I specifically asked whether FSA payments were accepted and was told…read moreyes. After completing my exam and ordering glasses, my WEX FSA card was declined. WEX later advised me that the transaction was rejected because of the expense/merchant coding used by the provider. When I contacted the office after calling 3 times, I was told that other customers had experienced similar issues, but no accommodation or solution was offered. Because I could not use my FSA funds as expected, I was forced to cancel my eyeglasses order. I found the experience disappointing and frustrating. Now my insurance has been billed for the eye exam and I have to go find another optical shop that knows how to submit FSA payments. I should not have to pay out of pocket because they have known about this issue and basically lied and said they could handle FSA expenses when they obviously cannot.

Great experience, felt like the doctor really listened to my concerns and addressed them. Will…read moredefinitely be coming back for my yearly exam!

I do not have vision insurance and was told the cost for the exam would be $250. I will be looking…read morefor an eye exam elsewhere. Way to expensive!

Our first time to this Eye Center as it was located close to our home. Pretty easy to find after…read moreGoogle Maps brought us a little further than we were suppose to. Located and easy to find; the medical plaza has a plethora of medical offices with a variety of specialities. Made me smile as I walked in as there is a Oral surgeon here that helped make my sister's experience with her wisdom teeth a little more hilarious. Anyways the office is spacious with a small frames space to check out some new designs. My boyfriend and I had the pleasure of working with Karen at the front as she was pleasant and worked with us as we didn't really have the best understanding of our coverage. While the forms were sent to us, my boyfriend had missed a sheet and quickly filled it out. Our 3pm apt was pretty on point as I was working with Jen a 19 year veteran to the facility. She was polite, professional and patient while I asked odd questions about my contacts and the place of business. Standard procedure with reading letters on the wall, machines to measure my detoriating eye sight and dilation to finish it off. Everything was quick and we were sitting with Dr. Sparks in no time. Nothing too serious lucky for me and we were moving on to see Denise who scheduled me for my contact fitting and follow up. They have locations in Windsor and Bloomfield which is nice and easy for me to get to from work so win win. All in all I had a great experience. Everyone at the Windsor office was friendly and tolerated the banter between my boyfriend and I. Stay tuned for my review with the Bloomfield office.

It was a dreadful experience - visit to Dr. Pasternack or rather this eye care center. My waiting…read moretime altogether was 45 minutes, time spent with doctor's assistant Natalie was about 10 minutes, time spent with doctor himself - about 3 minutes. Very poorly organized office, very bad "waiting time"/"service time" ratio, very skillless reception manners. Natalie was perfect! She was highly professional, very sufficient and very pleasant. I can't stop praising her! Doctor was... just nothing. Natalie made all measurements and tests. My prescription was done by her in 10 minutes! But then I had to wait for Mr. Pasternack for awfully long time just to sign this prescription. Such a time wasting. Very bad service!

Very friendly, welcoming and helpful team here…read more Best eye exam I have ever had, and that includes many places in major cities like New York City, Los Angeles, San Franciso, Houston and others. The only time I felt the doctor was giving an in-depth look at what was going on with my eyes. They offer you two additional exams that insurance does not pay for, but they are not expensive and worth it for the amount of detail analysis/images they are able to get on your eyes. I hate shopping and shopping for glasses is not remotely on my list of "favorite things" to do; however, she was very helpful and narrowed the type of styles I liked so I could pick what worked best for me. Just got my glasses today - in only about a week, and just in time for a long trip. Thank you.

From my first phone call asking about a confusing insurance situation, to the appointment with the…read moreoptometrist, and finally to a referral for surgery, the experience has been amazing. I truly feel as though everybody at this Eyeglass Place is on my team. (If only they offered primary care :-).