I would never recommend this agency. The positive thing I can say physical therapist were really…read morereally good. But the nurses were awful. The people in the office were rude. Stay far away I'm getting a different agency.

Been a patient here for a while and have had a couple appointments for different medical reasons…read more Things have always been pretty seamless just the issue when it comes to blood work and working with Quest I was able to understand the process better now but the last two times trying to draw up blood work has been difficult as the office has not sent in the order for it causing me to go back and forth between Quest and the office to get the order to complete the blood work most of the time usually trying to get this done before work in the morning. I always appreciate the customer service there with the ladies at the desk and the promptness in the exam room. I hope that next time with this new information on what I need to do it will be seamless and without headache.

There is a tremendous rigmarole with automated voices when you attempt to make an appointment…read more After that, there is a military-style waiting-room atmosphere in which you are called aloud by the particulars of your birthdate (which of course in not only privileged information but a security risk since it is well known that people use their birthdays to access their bank accounts at ATMs). Then, unless you have been regularly appearing at the Doctor's office, you are not recognized when you ask for appointment because the Doctor's system apparently forgets you in three years' time. If after the system has forgotten you because you have not needed a Doctor in three years, you are then treated as a "new patient" and data-mined all over again. Dr. Lunding seems to be a kind of broker who has many underlings she refers you to when you have a medical problem. To be in her presence is to compete unsuccessfully with her computer screen.

My husband and I have been patients at Windsor Family Medicine/Health One for many years. We've…read morereferred numerous friends and family members there. I was shocked to see the bad reviews here on Yelp, but after reading them I think I can offer some explanation. Please note that other than being a patient there I am in no way affiliated with the practice. This is strictly an honest opinion based on personal experience and observation. Several years ago, in the time frame between 2012-13 when many of the negative Yelp reviews were written, there was a doctor employed by the practice (who's name escapes me) that was terrible- especially his demeanor. He really didn't seem to care about the patients at all. He wasn't there very long and is no longer with the practice. As far as the use of electronic tablets I can assure you that they are not used by doctors to get instructions regarding how to treat patients, as another review accused. That's utter nonsense. Electronic record keeping is commonplace now in medical practices and the use of these tablets is widespread. They're typing their notes instead of hand writing them- that's all. Dr. Flanagan has never been anything but professional, knowledgeable and compassionate to us and everyone we know who sees him. Hal Wright, a nurse practitioner we've seen often (especially with my elderly mother-in-law) is simply wonderful also. Since connecting with the ProHealth network they have access to more resources that make getting seen by a doctor much faster and easier. I'm sorry to get lengthy in this review, but in a world where people are more than happy to post when they are dissatisfied with a product or service I felt in order to present a fair balance I should share my thoughts.

I was bitten by a tick several days ago and started showing some worrying symptoms that suggested I…read moremay have been exposed to Lyme disease. I have never been particularly thrilled with the doctors at Windsor Family Medicine because most of them would rather stare at their computer than look at you while they're treating you but haven't had a chance to look for a new physician that my insurance will accept. I met with Dr. Flanagan on Saturday morning and appreciated that he was willing to see me on such short notice. Because I use a service dog for Tourettes Syndrome that interferes with my breathing and swallowing I did tell him that I had the disorder. He looked at the tick bite on my neck, spent some time asking me questions and typing on his computer, then gave me a prescription for Doxycycline. I asked him if the pills he was prescribing were large and he said it depends on the brand but they probably aren't too big. A few hours later I went to the pharmacy and picked up two capsules that are far larger than anything I can swallow. I called the answering service and requested that Dr. Flanagan call me so I could discuss alternate options for taking the Doxycycline. When he called me back I explained the problem- his response? "You're 24 years old. I think it's time to grow up and learn to swallow pills." Never mind the fact that trouble swallowing pills is an incredibly common problem. If this doctor knew ANYTHING about the patients he is treating he would know that Tourettes is a relatively common disorder that causes involuntary movements and can make every day activities like swallowing pills extremely difficult. He automatically assumed that my inability to swallow pills was a mark of immaturity and not a side effect of my disability. As another user said- run, don't walk, away from this facility. Find a different doctor- ANY different doctor. While the nurses have always been kind and welcoming, the lack of sensitivity from every doctor I have had there and the fact that they don't seem to be particularly interested in actually treating you- rather they want to move you in and out as fast as possible- mean your money and time are best spent elsewhere.

I've been working with Dr Werner for some time, very very happy with her. She is extremely…read moreprofessional, knowledgeable and very thorough. She has a high level of expertise and has helped me tremendously to manage and/or resolve a number of health issues. She is very easy to talk to about any symptoms, issues, etc and I feel that she really listens, unlike some doctors I've worked with. She values the doctor-patient relationship. I know sometimes it's better to meet in person but I love the telehealth appointments since I have a bit of a drive to get to her office. (I would love it even if I didn't have the drive) I will likely continue via telehealth even when it's no longer a necessity, it's just so much easier.

From the owner: Specializing in science-based natural health care for the entire family. Specialties include the…read moretreatment of allergies, digestive health, detoxification, Lyme disease, stress, women's health, and more. For those looking for a more affordable option to our standard medical appointments, be sure to check out our health coaching packages at newearthmed.com. Offices in Simsbury & Hartford, Connecticut. Telehealth/telemedicine now available!

We were so lucky to have been introduced to Dr.Comia. Over 3 years we have trusted her with our…read moredaughter's health needs. Her knowledge and experience along with a professional team has opened our eyes to new options and has given us a sense of comfort and hope! We would highly recommend Dr. Comia and her staff!

I can't say enough about Dr Comia if there were 10 stars she deserves it. Dr Comia is the type of…read moredoctor not quick to put you on meds she tries to get to the root of the problem first. she's has a strong personality but that's because she's confident with her medical expertise. Dr Comia tell it like it is she doesn't sugar coat when it comes to your health. I've been going to her over 47 years. Theirs is no other doctor like Dr Comia I consider myself to be in great health thanks to listening and following thru with her instructions. I also give kudos to her husband Julius Comia his expertise in the medical field is just as sharp. Yes I recommend Dr Comia in my opinion she is simply the best!!!!

This is specicfally about the office manager at 385 west main st Avon.The staff at this address,…read moreregardless of what doctor i am seeing, have been professional and caring. The doctors have been wonderful, specifically Drs Sapenfield and Dr Duckworth. The office manager, her name to be C, is awful. She is a selfish rude bully who threatened me. C feels it is appropriate to have a zoom meeting with the office staff right at the front desk. C does not want the staff meeting interrupted. She wants all incoming and out going patients to wait in line till she finishes the zoom staff meeting. At the front desk. Not in a back room where it is quiet and private. Not where staff can concentrate without interruption. There is no sign at the window saying "please have a seat we will be right with you to sign out". THAT would have shown respect for the patient Instead staff are so intimidated they do not even look up at the patient standing right in front of them. Ignored. For all I knew they were watching youtube and could have paused the screen. They stare at the computer screen afraid to even blink. Body language tells it all. No one acknowledged my presence because the manager was holding a zoom meeting in the lobby and the staff are afraid. They are afraid to take their eyes off the screen for a second to acknowledge the customer. The manager is more important than the patient. THE PRIORITY IS MANAGEMENT AT HHC. The staff are Healthcare Zombies. Led by Healthcare Tyrants. When I said i want to check out I was ignored and triggered. They showed NO RESPECT TO ME. When I spoke up louder C could be heard saying she did not know who was talking.."and anyway I don't think I will be coming to your site any time soon...." and a lot of hesitating in. UMmms and aws. A couple of repetitions. She sounded bored. I should not have heard any of that C treated me like I was a subordinate of no value. "who's talking" she wanted to know. Its me, a patient and I want to g home. She clearly heard me and clearly ignored me! Cs staff meeting in the lobby was much more important than the old sick woman who wanted to go home. She ignored me and continued on with her zoom meeting. I had to lean towards the computer zoom meeting, right at the check out window, and tell her it was inappropriate to be having a zoom meeting at the check out window and she was holding up progress, particularly me. She wanted to go on with her meeting. And she could have. IF it was held at an appropriate time and place. IF there was even the simplest of signs asking for cooperation. Because IF THERE WAS RESPECT FOR THE PATIENT there would have been some recognition, maybe a sign at the window, we apologize for the delay please have a seat, or a nod from the staff asking us to wait, something, anything. But the way C chooses to lead is to have the fearful staff and herself ignore the patient standing right in front of them. C refused to give her last name or that of her boss. She refused to give contact info for a complaint. C you need to have a long talk with your mother. And if she is not available you call me and we will have a badly needed heart to heart. C retaliated in a situation where I had no option but to acquiesce. She made it clear she wanted and would retaliate at a higher level. Healthcare retaliation. Shame on you, C, Shame on HHC. I remember when the patient was the priority, not the manager with the sleepy voice tones who is saying nothing but over and over again, to the staff, i won't be coming to your site, and describes how busy she is, while sighing Hartford Healthcare has become a monster and staff, particularly management, feels that respect is a one way street. The superiority this manager and many hhc managers feel is not valid. It is hateful. It is an I don't care if you die" attitude. Someday i will update this towrite more. today i am too sick. I remember when the patient was the priority. That is not true at Hartford healthcare. Hartford Healthcare motto should be "We don't care about you." "Bark like a dog" "Respect is a one way street" '' WE are proudly the priority"

First, in regards to the negative reviews, this practice is not currently accepting new patients,…read moreso clearly a 1 or 2 star rating is not shared by too many people. I've had a hard time sticking with a PCP that I liked but Dr Quintero is one of the best. She actually listens, and even though she's very busy, she doesn't rush me through my concerns. I was once told I had "too many symptoms" by another doctor. Dr Quintero noted each one and let me know if she thought they were linked or separate issues. She doesn't hesitate to run tests or give referrals. Her schedule is usually pretty full so scheduling a non-urgent appointment can take quite a while. However, time sensitive follow-ups and urgent issues are given priority. I've been able to come in the same or next day when I've had health issues that needed to be addressed. She uses MyChart plus to respond quickly to questions and follow up on blood work. I've always found the receptionists, nurses and other staff to be very friendly and competent. I'm not ignored when I approach the counter, my questions are answered, they aren't annoyed when trying to schedule my appointments around my other obligations. The office is clean, my wait time to see the doctor is shorter than most, but if it's going to be longer they let me know. The few times I was running late, they didn't give me a hard time about it like other places would. I've been coming here for over 3 years now, had many appointments for health issues, and have never had any problems at all.

I have been a patient for about five years, and overall the worse score I can give him and his…read morestaff is 97%. :-). In other words I would rate them excellent, outstanding and a very good doctor. My wife who has also visited him and his staff has the same opinion. I would definitely recommend him to anyone. Good job and keep on doing it. Thank you very much for the good services and job :-).