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    MyEyeDr

    3.7 (14 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

    Services - MyEyeDr

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    MyEyeDr Photos

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    1 year ago

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    7 months ago

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    Ask the Community - MyEyeDr

    SightMD

    SightMD

    3.0(2 reviews)
    0.5 mi

    I went there when Fitchman bought my eye doctor out. Once SightMD bought it I noticed changes. I…read morewas given an appointment card, when I came in they told me my appointment had been rescheduled. I asked why I wasn't informed, they had no answer. Then they closed "temporarily". I asked for my medical records so I could give then to a new doctor. I called, got no answers, I texted, no answers. When I finally got to talk to someone they asked which doctor I was going to. I told them it doesn't concern them, I need my records, please. They told me I had to download a patient records request form and mail it. I did and received nothing. I started all over again 6 weeks later. I found an email address and told them that if I didn't get my records I would get the AGs office involved as itbis my right to have my records. They said they couldn't find my initial request but they needed a request, could I resend? I did, certified mail. That day they called and left a vm stating they found the initial letter and have mailed the records. Sight MD has ruined the former Fitchman practice by getting too big too quick, lack of staffing and lessening the quality of care.

    I can't say enough good things about this location. My husband had cataract surgery with Fichman,…read morethe initial appointments and follow up's were in Torrington but the surgery was in Manchester and he came out with 20/20 vision and was extremely happy with the whole experience. Fast forward a couple of years hubby comes down with a case of shingles on his head that also affected his left eye. I called around to make an appointment and was told, well we can fit you in in 2-3+++ months...blah blah. Then it came to me, Fichman!!! Called and the angel Merrell said "we consider this a medical emergency" and got us in the same day! It has been a tough road with loss of vision and another emergency same day visit with a flair up but this office has done everything they could possibly do with no delays and with the utmost compassion. I truly believe if we didn't get an appointment quickly my husband would probably be blind in that eye now. Many thanks and forever grateful!!!

    Torrington Eyecare, Llc - Letter of Termination of service sent to my five year old son.

    Torrington Eyecare, Llc

    3.2(18 reviews)
    0.9 mi
    $$$

    I've been going here since last year and I love it there. The staff is super nice and the place is…read morenice and clean. My whole family comes here. Waiting time is not bad either. Love it here, I recommend my sister which moved in with me and she likes it too.

    REVIEW:After asking for a record of my prescription, which I was supposed to be given initially for…read moremy records, I was denied. Following suite, my request for my own medical records, something I am unequivocally entitled to as part of my HIPAA rights, was immediately followed by the termination of care not only for me, but also for my wife and my five-year-old son. This sequence of events strongly suggests their decision was retaliatory in nature. It is particularly troubling that my child's care was discontinued despite him having no involvement in this matter. You can see the letter sent to a five year old! Terminating treatment for a minor under these circumstances reflects poorly on this practice's judgment and raises ethical concerns. Though we found the doctor to be very good, there were repeated instances of unprofessional and dismissive behavior from their front desk staff (a trend, I see, according to other reviews). These included: -Resistance to addressing a defect in an expensive, newly purchased lens -Dismissive communication when I attempted to clarify that I had not received my prescription -A general unwillingness to acknowledge that patients are legally entitled to receive their prescriptions without needing to request them These experiences demonstrated a pattern of prioritizing administrative convenience and financial interests over patient respect and basic professional courtesy. This practice's response to a lawful records request--culminating in termination of care--only reinforced our concerns. Patients should not feel that exercising their legal rights will result in punitive action.

    Photos
    Torrington Eyecare, Llc - Our newly updated optical. We have over 800 frames to choose from!

    Our newly updated optical. We have over 800 frames to choose from!

    Torrington Eyecare, Llc - Me sitting inside the room waiting for the doc to came in... so while waiting i played with snap a little bit. Lol

    Me sitting inside the room waiting for the doc to came in... so while waiting i played with snap a little bit. Lol

    Torrington Eyecare, Llc - We carry Caviar eyewear, with hand set Swarovski crystals, these beautiful frames stand out in a crowd.

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    We carry Caviar eyewear, with hand set Swarovski crystals, these beautiful frames stand out in a crowd.

    BJ's Optical

    BJ's Optical

    3.2(5 reviews)
    0.7 mi
    $

    I thought I was saving money using BJs optical bc I didn't have insurance. The customer service and…read morewomen working there were very kind; the exam was done over a video visit w a provider. I get my prescription from BJs and go and order a year supply of contacts and expensive designer glasses. Immediately when I get my glasses I notice My vision is so blurry, i get headaches I've never gotten before, I can't see to drive and I keep tripping. Long story short, I went to an a reputable eye doctor bc I was so worried that something was wrong with my eyes. He did an exam and compared my prescription with BJs and it is completely off, the astigmatism correction is incorrect, the lens strength and curvature was completely off, not even close. Now I had to order new lenses for my glasses and a year supply of totally new contacts. It ended up costing me twice the cost . I'm so disappointed I trusted BJs optical and now I'm out OVER a grand between these eye doctor visits, contact fittings, glasses , contacts etc. I just feel others should know this too, and I think it should be looked into.

    Shelia is my go to gal! I am a current and former BJ's member so was nice to get it all done in one…read morespot (shopping and eye exam). I do not believe you need a membership to use there services for Optical. Eye exam was thorough and efficient. Overall took standard time 30min to an hour . Doctor and technician are on zoom call and able to operate machinery effortlessly and effectively. Speakers and microphones are fully capable to utilize and facilitate seamless communication on zoom. Would recommend. At my appointment was 74.99 just for eye exam single vision (it was the same last year as well). They call you to confirm and for pricing before you go. Exam is made online and very easy to do. You do obtain paper prescription and ability to have them emailed for convenience. Any other specific needs needing specialist care would be a referral for your own choice of care provided..

    Photos
    BJ's Optical
    BJ's Optical
    BJ's Optical

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    MyEyeDr - optometrists - Updated May 2026

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