I highly recommend Avon Eye Care. Dr. McDermott was…read moreextremely personable, knowledgeable and took the time to answer all of my questions. In addition, the entire staff was friendly and helpful. I'm happy to have found their practice!

I highly recommend Avon Eye Care. My family and I just moved here from California and had our first…read morevisit with them a couple of weeks ago. Their COVID protocols are exemplary, the staff was incredible and friendly. We were seen at our appointment time and the doctor and assistant were excellent at answering our questions and making us feel welcome. Sammy, the optician, was spectacular. Overall I am so happy we picked them and have definitely decided that they are it for us!

"And I will sing Waiting for the gift of sound and vision"…read more(David Bowie) One of the side effects of living in your town for almost 40 years is that your doctors eventually retire and you'll need to find a replacement. It happened with my primary care physician (as well as his replacement). It happened to my dentist. And it happened to my eye doctor. So that explains why in December 2015, I became a patient of Solinsky Eye Care when they took over my eye doctor's practice upon his retirement. Solinsky has ten locations across Connecticut, and I visit Dr. Jessica Olewnik at the Avon office. She has been fantastic to work with. She is friendly, personable, and extremely thorough and helpful. Solinsky is very proactive on keeping up with technology and industry advances. Did you have one of those field of vision exams? Just a few years ago, the current technology would have you stick your face into a contraption that reminded me of a submarine captain peering into a periscope, like Sean Connery did in "The Hunt for Red October". Well, that is no longer state of the art. Yesterday I had the same test using a Virtual Reality headset! And I have to mention Solinsky's Front Desk Associate (I'm embarrassed I can't remember her name) who may be the greatest goodwill ambassador I've ever seen in a medical setting. She's been there forever and is a holdover from Solinsky's predecessor.

Wait time is ridiculous--staff is super polite in trying to hide the fact that the Dr was 5…read morepatients backed up BUT 1.5 hours for a simple follow up appointment is unacceptable! Seriously looking into other eye drs after this 2nd time of super long wait time

Our experience was nothing like several of other Yelpers. Our appointment went smoothly, and unless…read morethey screw up getting our order ready on time, we can offer mostly praise and thanks. We managed an appointment within a week of calling -- very rare! -- and were taken to see the doctor with less than five minutes waiting. The exam was carefully done, eyes dilated, and the waiting precess comfortable. When it came time to pick out glasses we had a reasonable choice of affordable frames, though if you have the cash they have some really upscale frames (think Tiffany, Coach, etc.) They didn't push us to buy more, much appreciated, and they helped fit the frame and got us out in not much over an hour. We thought the doctor, the front desk staff and the young woman who fitted us were knowledgeable and helpful. This is not a large operation, but the interior is clean and they have a nice public restroom. Curiously, the outside of the building looks abandoned with grass and shrubs way overgrown. Somebody needs to fix that right away. We initially thought the place was shut down. But -- unless they get our prescription wrong or it is delayed arriving, we'll stick with four stars.

Made an appt. Took time off. Showed up on time. They said they double booked and didn't have any…read moretime left that day except for a video appt. I get things happen but perhaps trying to figure out a quick alternative would have helped.

Let me just say this. My elderly mother-in-law had a medical emergency today and I took her to Lens…read moreCrafters in Avon to see an Oculus Optometrist by the name of Tiffany Mathieu. She was absolutely magnificent -kind, considerate, patient, and very efficient. The way she conducted herself was stellar. She gave us great easy to understand information, some clear choices and really did a great job explaining what we were dealing with. If I could have dreamt up a better person to have met and worked with, that person would not have been half as good as Tiffany Mathieu. Her competence, professionalism, and customer service skills were amazing.

Had to get my annual eye appointment done and fitted for new lenses while I was staying with family…read morefor the holidays. All around great experience. Awesome doctors, flexible scheduling, and staff is very knowledgeable in the insurance plans that they accept. Needed to try a few different contact lenses over a number of follow ups, and they were very accommodating through the whole thing. Would recommend.

I got a prescription after my eye exam, from the doctor's office located within this LensCrafters…read more(Envision 2020). After researching their website, I figured out which style of glasses I wanted. I walked in on a Monday afternoon, it was slightly busy so I walked around and tried on some glasses. Everything was organized by brand, not prices or sizes. They had a large selection of glasses, reading glasses, and sunglasses. I was drawn to the Ralph Lauren and Ray Bans. A sales associate asked me if I need assistance and I said not at the moment; another one was able to assist me once I was ready. I needed advice on what kind of glasses would fit my face and nose, since I have a lower bridge nose and she said the keyhole style and the ones with the nose pads would probably work better for my face/nose shape. I picked a handful that I tried on and liked the style and fit. I sat down with her and went over what I wanted or didn't want (blue light, no reflective lenses, warranty, insurance, etc). I wore it and she sized it out for me. She said they will text me once it's ready, I paid, and I was on my way. I got a text and the glasses were ready in two days! They fit perfectly and I can see clearly now. The one year warranty is $34.99 and covers scratches and if it breaks (not theft or loss). I didn't get the sales associate's name. Overall, a good experience and I would definitely use them again.

Two bad experiences at Avon CT Lenscrafters, both involving a pair of glasses I had bought from…read moreLenscrafters and had had the frames adjusted there several times. The first problem was that they said they could not get me a new pair of frames like the ones I had to go with my lenses. So I left that day. Then most recently, when those frames broke, I went back in and asked for two things: 1) Help with taping my broken frames back together as I had no backup pair; they couldn't do that and 2) I asked them to make me a new pair of glasses with a new prescription. I started looking at frames and then after they had already seen my new prescription as if they could fill it, they then said they could not make me new lenses based on my prescription. Bad service all around for a long-time customer who had purchased frames and lenses from them several times. Unlikely to go back there at this rate. I give them zero stars.

They moved about a mile up the road into this new location inside the Healthrax and Wellness Center…read moreat 100 Simsbury Road. I've been a patient here for about 20 years, going back to their old location in Old Avon Village when they were pretty much next door to Bruegger's Bagels. The new place has tons of parking, a brand new roomy reception area, waiting rooms, offices and examination rooms. Really nice staff -everyone I interacted with (reception, technician, and Dr. Dolin) were very courteous, pleasant and professional. I was seen at my pre-determined appointment time with no delays. If you need a nice friendly eye doctor- here's your guy.

Avoid this location if you want service. I bought my contacts there and when I had a problem they…read morewouldn't help and sent me to the manufacturer. I don't have time for this nonsense, I'm going to 800 contacts from now on. Service is much better. To top it off, when i owed them money for an exam, I has to call the home office and argue that I owed them money so my account would be in good standing. This is Avon, CT, don't go to the ghetto eye place, go someplace where customer service and prganization matter. Do yourself a favor and find another place

I ordered contact lenses and paid for them.They were supposed to arrive by mail in a week....after…read more3 wks. & no contacts I called the Avon store (where I purchased them) Oh, they said, they went to the wrong address, (to a town in CT that is less than 10 mi.from me) Now it has been 5 wks. & no contacts.......Oh, they say today, you should get them in a few days. What kind of customer service is this???? Terrible!!! There are too many choices out there to put up with being treated this way. Stay away from Avon Lenscrafters!

Looking for a new Doc as I have recently moved to the area. Initially office seemed great,…read morefriendly staff and there is a dog who hangs out there. Went for a basic eye exam with dialated eye exam. Doc did not do the dialated eye exam, and I didn't understand why at the time, he just said I didn't need it. Paid my co-pay and left, thinking I was all set. I now get a bill for $100. Called the office and it ends up instead of doing the dialated exam, which would be covered, Dr. Fitzpatrick took pictures of my retina instead, which is not covered by insurance and is an "extra" procedure. I do not appreciate extra procedures being done with out me knowing especially if they are not covered under insurance. The office assistant said Dr. Fitzpatrick makes it part of the routine eye exam. I have never had to pay more than my copay at the eye doc unless I have been first informed and then been able to make a decision. Seems dishonest to me.

The Canton, CT location, and namely Dominic, have been a pleasure to deal with over the past two…read moremonths. My son went in for a long overdue appointment and the need to update glasses and contact lenses and the optometrist was terrific and extremely knowledgeable. Dominic was so helpful with the frame selection process and assisting with sizing, shape, and size. Today I had to urgently replace a 10 year old broken glasses frame and Dominic went into the back room and came out with a piece that fit exactly, free of charge. This is a great find and I would highly recommend this shop and the professional team that work there.

I recently visited the Canton location for an eye exam and new glasses. Dr. Metz was professional,…read morekind, and listened to my concerns and offered different solutions. I also worked with Kristen to pick out new glasses and sunglasses. She was so friendly and patient. She took the time to explain all of the different options that were available and helped pull styles that she thought would be complementary. I never felt any pressure to purchase. Definitely the best experience I've had purchasing new eyewear. This is the place to go when you're in the market for an exam and eyewear.