My mother who is 90 and suffered a stroke in March as she lost 100% vision in one eye and the other…read moreeye showed 65 percent shade on tests done at Balin Eye Ctr. She could not read or see much of anything and was referred to this unkind rude insensitive Doctor named Dr. Mylvaganam who over books...people were packed in like sardines in the waiting room and hallway and she waited 55 minutes before being seen. This Doctor walked into a small dark room never turning on the light to introduce himself and not acknowledging the patient's family member sitting in room with her mother. He was aggressive and in a rushed mood and it showed. Do not use this private Consultant retina office...no board of directors and no managers to over see them. It shows and makes total sense now!! This Dr. did not have any help or bedside manner...You were warned...other places...but may have to travel....

I was loosing my sight in one eye on a Friday and made the call Sat am to my regular eye Dr. He…read moremade a call to Dr. Lam of New England Retina who came in right away on a Saturday morning. He was able to perform an emergency procedure which saved my eyesight right then and there! Dr. Lam and this practice are exceedingly dedicated, talented and caring. I am very fortunate and please don't take your eyesight for granted. Any issues requiring a surgical solution will be professionally attended to with care and expediency. Thank you !

Dr.Frangie is a true professional at his craft. Very friendly staff, etc. I would recommend…read moreDr.Frangie to anyone considering cataract surgery.

My eye surgery for my cataracts got botched. They operated on me with my blood pressure 189/100…read more After not being charged for that. he talked me into Lasik surgery, which did nothing. I still can't see out of my eye and my peripheral has gone completely. I haven't seen him in over three years. I just called there to get a copy of my records sent to a specialist and wants to charge me $25. This man is money hungry in every way I was told by one of the surgeons that fixed my surgery. The technician said Dr. FRANGIE is the second doctor that they have to fix his mistakes. Don't go there he's all about the money, not about the person well-being

I was referred to Dr. Chhaya at Longwood for shingles in my left eye. I cannot say enough good…read morethings about him, and I had many visits with him throughout my illness. Longwood operates pretty efficiently. HOWEVER, DO NOT pay your copay in cash. Even though I took a receipt every time I paid cash, as that is an open invitation for "sticky fingers" if I didn't, they are still billing me for my copay for two visits, which I don't owe. This has never happened to me anywhere before. I believe the billing is handled at another location. Other than that I would highly recommend them.

it's been about a year since I got my lasik surgery procedure and it's easy to forget that I every…read moreneeded to deal with the obnoxious and endless habit of contacts and glasses everyday. I just wake up and go, I can watch tv laying down comfortabl, I don't have to worry about ordering more contact lenses in time or them breaking in my eye. I am beyond grateful-- highly recommend! this place is professional, friendly and accessible for such a task.

Dr Agahigian is a perfectionist and with that he has a encyclopedia informative but dry demeanor…read more Both wife and my mother happened to come across Dr A by pure consequence (one on SS and the other PCP). I am here to say that both are very happy with his work and recommendations. My wife is JUST out of surgery so will revisit Yelp along the way. BTW: the other person who writes saying anything about the office is not 100% accurate, they are very accommodating although it is a busy office so wait times (as with most after 10:00 appointments go) are a bit long. Any of the staff preforming tests on either of them are very accommodating (one of the machines looking/picturing into the eye explained a ton what we were looking at) and the flow thru the office goes smooth once you get out of the gate. I don't know but is the wait time the Dr's or the Clinic they work for/with scheduling issue? I'd say Clinic as they are pushing for the bucks and numbers.

First the office visits are overbooked. You can wait hours just to see doctor for five minutes…read more Doctor does not like his patients to ask questions. Staff not good at follow up phone calls. After my spouses surgery the doctor upon the next day visit was in my opinion rude and called him a baby for asking questions about his surgery. The doctor did not keep tabs on his eye pressure and when seeing another eye doctor was told pressure was high enough to cause eye loss. Had second surgery to correct what the surgeon did not do right. Doctors office to this day never followed up with call to see how their patient was. Would not recommend.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

Extremely poor receptionist. Very unwelcoming. She made me feel like they did not want me as a…read morepatient.

This has got to be the worst run office i have ever seen. Appointments constantly being changed and…read morewhen you do get an appointment plan on spending the day. You wont be taken on time and you will wait forever in a room. On a good note, the staff is really nice and very willing to help you

I had a referral to Dr. Rosenthal from an optometrist. When calling the office I was highly…read moredisappointed with the receptionist. She wouldn't give an appointment earlier than 2 months away. I explained that the optometrist said my eye pressure was severe and needed to be seen right away. Made no difference. She didn't care and the attitude was not helpful. I called another well known place and got right in, especially with my story. Come to find out, I have a severe problem. The doctor said I shouldn't have waited another minute. Needless to say, I canceled my appointment with Dr. Rosenthal. Horrible front office. George