Dr Agahigian is a perfectionist and with that he has a encyclopedia informative but dry demeanor…read more Both wife and my mother happened to come across Dr A by pure consequence (one on SS and the other PCP). I am here to say that both are very happy with his work and recommendations. My wife is JUST out of surgery so will revisit Yelp along the way. BTW: the other person who writes saying anything about the office is not 100% accurate, they are very accommodating although it is a busy office so wait times (as with most after 10:00 appointments go) are a bit long. Any of the staff preforming tests on either of them are very accommodating (one of the machines looking/picturing into the eye explained a ton what we were looking at) and the flow thru the office goes smooth once you get out of the gate. I don't know but is the wait time the Dr's or the Clinic they work for/with scheduling issue? I'd say Clinic as they are pushing for the bucks and numbers.

First the office visits are overbooked. You can wait hours just to see doctor for five minutes…read more Doctor does not like his patients to ask questions. Staff not good at follow up phone calls. After my spouses surgery the doctor upon the next day visit was in my opinion rude and called him a baby for asking questions about his surgery. The doctor did not keep tabs on his eye pressure and when seeing another eye doctor was told pressure was high enough to cause eye loss. Had second surgery to correct what the surgeon did not do right. Doctors office to this day never followed up with call to see how their patient was. Would not recommend.

Dr. Frangie did my cataract surgery some time ago. He did my right eye, as a different surgeon…read moredid my left and that unfortunately did not have good results. Dr. Frangie did a terrific job surgically and he was very calming, attentive and helpful to me and communicated well. I recommend him highly. His office was also very professional and my appointments with him were on time.

I don't even want to Type it out. The office staff is…read moresubpar. They prey on elderly. The policies are not clear enough or explained in detail When having to miss an appointment with enough time notice during emergencies. They just don't care about relationships over 40 years old. Sad. Absolutely ZERO bedside manner and they don't take messages and forward them.

The tech who did the OCT and work-up was fabulous! She was friendly, funny, and explained…read moreeverything she was doing. Dr H always shows me the results of the OCT and explains what I'm seeing. He's definitely all business when he is in the room, but answers all my questions without hesitation.

The doctor is excellent with top credentials. Office staff are often mean, hostile, rude and…read moreinsulting. They do not hesitate to scream at patients for no apparent reason.

Dr. Moriates is terrific. All of the staff I have met over the years have been great. My wife and…read moreI have been patients for over thirty years. I remain a patient even though I now live two hours away.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

I've been a Type 1 diabetic for 29 years. As I got into my mid 20s I started developing massive…read morebleeds in my eyes and other issues that come from having not great blood sugar #s. Dr.Lally was awesome from the start and has done so much for my eyes. I would recommend him 100%. Very thorough and takes his time explaining any issues or questions you have.

My mother who is 90 and suffered a stroke in March as she lost 100% vision in one eye and the other…read moreeye showed 65 percent shade on tests done at Balin Eye Ctr. She could not read or see much of anything and was referred to this unkind rude insensitive Doctor named Dr. Mylvaganam who over books...people were packed in like sardines in the waiting room and hallway and she waited 55 minutes before being seen. This Doctor walked into a small dark room never turning on the light to introduce himself and not acknowledging the patient's family member sitting in room with her mother. He was aggressive and in a rushed mood and it showed. Do not use this private Consultant retina office...no board of directors and no managers to over see them. It shows and makes total sense now!! This Dr. did not have any help or bedside manner...You were warned...other places...but may have to travel....

I had cataract surgery for both of my eyes performed by Dr. Thayer and it went smoothly. I had a…read morefew visits ahead of time and worked with Nicole and she was wonderful. Everyone I dealt with either in person or on the phone were very helpful. I would highly recommend this business.

Dr. Thayer and his staff are wonderful! Very pleasant and informative. I had cataract surgery and…read morelens implants and can't believe how well I can see now - no longer need glasses to see far or near.

Thoughtful and caring. She asks the right questions and actually listens…read more Overall great human. Front of the house are lovely as well.

I have been seeeing Dr. Basile for over 20 years. She has the knowledge, intelligence, and…read more willingness to solve issues. She is a good listener and responds well. Several times she has reached out to me above and beyond normal expectations. She is dedicated to her profession. PS i love that her first and last names are anagrams.

I have been using Village Eye Care for the past several years after working previously with an…read moreOptometrist in Amherst where the service level had declined. Village Eye Care has pretty much all of the good employees from Dr. Wadman's former practice in Amherst, and I've been very satisfied with the level of care I've received, in particular from Andria Demosthenous O.D and the opticians at the shop. There are some older negative reviews on yelp that I would take with a grain of salt-they refer to the prior Optometrist/Owner of the practice who retired several years ago.

This is the best optometrist I have ever been to. The Dr. is extremely professional and…read moreknowledgeable. He clearly cares about the customers satisfaction and quality of service recieved. The entire staff is great - from the small details to the large. From the quality of the exams etc to getting you every ounce out of your insurance benefits. I have never had such a good experience getting a new pair of glasses/contacts and I have never felt so comfortable spending my money on these needs. A++