Dr. Frangie did my cataract surgery some time ago. He did my right eye, as a different surgeon…read moredid my left and that unfortunately did not have good results. Dr. Frangie did a terrific job surgically and he was very calming, attentive and helpful to me and communicated well. I recommend him highly. His office was also very professional and my appointments with him were on time.

I don't even want to Type it out. The office staff is…read moresubpar. They prey on elderly. The policies are not clear enough or explained in detail When having to miss an appointment with enough time notice during emergencies. They just don't care about relationships over 40 years old. Sad. Absolutely ZERO bedside manner and they don't take messages and forward them.

I've been a Type 1 diabetic for 29 years. As I got into my mid 20s I started developing massive…read morebleeds in my eyes and other issues that come from having not great blood sugar #s. Dr.Lally was awesome from the start and has done so much for my eyes. I would recommend him 100%. Very thorough and takes his time explaining any issues or questions you have.

My mother who is 90 and suffered a stroke in March as she lost 100% vision in one eye and the other…read moreeye showed 65 percent shade on tests done at Balin Eye Ctr. She could not read or see much of anything and was referred to this unkind rude insensitive Doctor named Dr. Mylvaganam who over books...people were packed in like sardines in the waiting room and hallway and she waited 55 minutes before being seen. This Doctor walked into a small dark room never turning on the light to introduce himself and not acknowledging the patient's family member sitting in room with her mother. He was aggressive and in a rushed mood and it showed. Do not use this private Consultant retina office...no board of directors and no managers to over see them. It shows and makes total sense now!! This Dr. did not have any help or bedside manner...You were warned...other places...but may have to travel....

The tech who did the OCT and work-up was fabulous! She was friendly, funny, and explained…read moreeverything she was doing. Dr H always shows me the results of the OCT and explains what I'm seeing. He's definitely all business when he is in the room, but answers all my questions without hesitation.

The doctor is excellent with top credentials. Office staff are often mean, hostile, rude and…read moreinsulting. They do not hesitate to scream at patients for no apparent reason.

I met Dr. Covici in the spring of 2012, after almost a year of bulging eyes due to Graves'…read moredisease/thyroid eye disease. My eyes hurt, looked awful, and made me feel extremely insecure despite being someone who didn't care about appearances before I got sick. My friends and family who knew me before Graves' all agreed that I looked very different. From the very first appointment, Dr. Covici reassured me that what I was feeling was normal - that no one in theirs 20s should have to go through what I had been through with visible proof all over my face. He assured that everything would be treated as medically necessary rather than cosmetic because this was due to a medical condition. He performed numerous tests and reviewed my long medical history to ensure I was ready for surgery. He also reviewed photos of my eyes and face before Graves' so could see how drastically the disease had affected my eyes. He even brought one of the photos into the OR with him. In September 2012, Dr. Covici performed bilateral orbital decompression along with an ENT surgeon. We knew the risk of double vision was great due to the need to remove so much bone and fat from my orbit, but it was a risk I was comfortable taking and one that Dr. Covici approached with compassion and confidence. Fortunately, I woke up with single vision. The recovery process was quite extensive, but I immediately received compliments from people who could see that I had my "old eyes" back. My eyes no longer bulged, but my upper eyelids had stretched and retracted so much that I required an additional surgery to loosen and lower them. In July 2013, Dr. Covici performed a bilateral repair of upper eyelid retraction. Again, it was a medically necessary procedure performed in the hospital. The recovery was much easier and I am feeling great and definitely looking like my pre-Graves' self. Dr. Covici and his staff have been so wonderful. From accepting my frantic phone calls the morning of surgery to allowing me to text them photos of my bruises to make sure it was normal, and rearranging their own schedules to accommodate my busy life. Dr. Covici is the first physician I felt truly listened to me and understood that my concerns were not cosmetic but vital to returning me to my previous self. I would highly recommend Dr. Covici to anyone with Graves' disease, thyroid eye disease, Graves' ophthalmopathy, proptosis, or eyelid retraction. Even if your eyes have not changed, it's worthwhile to get some baseline tests and measurements so he knows exactly what he needs to do to return your eyes to their original state should anything change.

Mediocre at best. I had a lower Blepharoplasty. Mediocre at best. He started out kind and concerned…read more until I told him it's still very wrinkled. Then said you're old what do you expect. Then he storms out of the room. His staffer looks at me doesn't know what to do and leaves. I sit there confused for a bit. I leave and say" is this it"?. Covici then calls me and accuses me of swearing when I left. I did not. Worst group I've ever dealt with. Save your money for someone good.

I have been using Village Eye Care for the past several years after working previously with an…read moreOptometrist in Amherst where the service level had declined. Village Eye Care has pretty much all of the good employees from Dr. Wadman's former practice in Amherst, and I've been very satisfied with the level of care I've received, in particular from Andria Demosthenous O.D and the opticians at the shop. There are some older negative reviews on yelp that I would take with a grain of salt-they refer to the prior Optometrist/Owner of the practice who retired several years ago.

This is the best optometrist I have ever been to. The Dr. is extremely professional and…read moreknowledgeable. He clearly cares about the customers satisfaction and quality of service recieved. The entire staff is great - from the small details to the large. From the quality of the exams etc to getting you every ounce out of your insurance benefits. I have never had such a good experience getting a new pair of glasses/contacts and I have never felt so comfortable spending my money on these needs. A++

Dr. Moriates is terrific. All of the staff I have met over the years have been great. My wife and…read moreI have been patients for over thirty years. I remain a patient even though I now live two hours away.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

I had cataract surgery for both of my eyes performed by Dr. Thayer and it went smoothly. I had a…read morefew visits ahead of time and worked with Nicole and she was wonderful. Everyone I dealt with either in person or on the phone were very helpful. I would highly recommend this business.

Dr. Thayer and his staff are wonderful! Very pleasant and informative. I had cataract surgery and…read morelens implants and can't believe how well I can see now - no longer need glasses to see far or near.

The glasses I had made there 8 years ago are still great. I appreciated the optometrist's attention…read moreto detail.

Amazing experience at Dostal Eyecare! The technicians were welcoming, knowledgable and funny. Dr…read more Budri and Bill were able to help to find me new contact lenses with blue light blocking which are so comfortable. Highly recommend!