I really like Dr. Berger. I have been less than thrilled with my refractions and the Optical Shop. They gave me the wrong prescription in one of my lenses. I had to pay full price for a new lens and needed a new refraction to discover the problem. The problems had nothing to do with Dr. Berger. read more

I have been with this office over 10 years , A year ago March I was schedule for cataract surgery in July ,it was stated that this is when Dr. B did his surgery I took the week off from work 3 days berfore the procedure I was sent a text that stated Dr. will be out of office,. Never was I told to reschedule. Moving forward I attempted to schedule an eye appointment which took me a year and a half to get an appointmment I have a family history of wet macular degeneration my sister who is 4 hears older than I is legally blind ,I truly feel that this is crucial to keep updated information, I also received a letterthat Dr.Boivert left the practice. I was placed on a cancellation list ,I was told by the secretary I excepted an appointment for 1/17 I had know idea that I was going to develop a G/I bug last night around 1100 pm ,I called the office and asked can I keep my old appointment that was March 5th I was told oh no that appointment is gone you will have to wait until May, this office is gone down the tubes Shame on them. Kathleen read more

Went to go see the new doctor that replaced Dr Seafield the child opthamologist but it was filled in with a new doctor that was horrible . The staff charged me for a new patient when I've been there with Dr Seafield . Don't know if this is a new thing to get money but I never was billed before but now that there's a new doctor guess what I now have a bill and they can't explain to me why. Been going there for years with no bill new doctor now I have a bill . read more

Baystate Eye Care off of Bicentennial Highway, the doctor was extremely unprofessional, he was very rough with my 5 year old, pretty much prying his eyes open for drops. I was so uncomfortable and told him I will hold my son, we tried it again, my son was scared and didn't stay still, instead of the doctor being patient he started yelling. My son was nervous and the doctor yelled at him telling him "you are wasting my time, I have other things to do " he was huffing and puffing at my child and was so inconvenienced that he just wrote us a prescription and pretty much kicked us out of the appointment. The fact that a professional doctor so very rudely spoke to my child like that was disgusting, I absolutely would never recommend this place. read more

Worst place. Dr. S was so rough and very unprofessional! I had a problem with my eye for months they said I needed surgery but when I called to make it they would never answer. read more

This place is unbelievable speechless. We had the appointment and still have to wait for an hr and 40mins when is my son's turn Dr seefield only seen him for quick 2 minutes no greeting don't bother even say hi to the kid and when talking he just talking to himself instead looking at the person in the eyes and just say have my boy come back in 4 months later and prescribe a dilute drop for me to dilute his eyes isn't that suppose to be his job to dilute my boy eyes (btw my son only 2yrs old) worst place ever and is not even a kids friendly. read more