Harris cancelled the appt without notice and left me hanging. Very inconsiderate and unreliable.read more

DESERVES ZERO STARS! I'm renovating a bathroom and setting up new laundry room in my house in…read moreSheepshead Bay, Brooklyn. I shared approved Dept of Buildings plans and supervisor came out for a walk-through and verbally quoted me $20,000, saying as he left he'd write the detailed proposal based on his $20,000 verbal quote. However, when he emailed his proposal the price shot up 92.3% to $38,460.00! I emailed back to get justification, but never received a response to the exorbitant markup from the verbalized quote at my house. I wanted to know why Harris would not honor the $20,00 I was quoted during the site visit? I have been a repeat client of this business paying $1000s at each of their visits to do my plumbing work, and was told that because of this fact, I'd get a slight discount on my renovation proposal for the plumbing aspect. But a 92.3% markup from original quote of $20,000 is extortion, fraud and just bad business practice to say the very least! I found out also that they don't come out and tell you that they charge a discharge/service fee to come out, but $150/per hour of travel time is quietly--not disclosed to customer--added to their bills, yet never disclosed to you upfront. They were coming from the office location in Brownsville and I'm all the way down south on Avenue Z in Sheepshead Bay and they must take the side streets to get to me because commercial vehicles are not permitted on the Belt Parkway. I will stop being a repeat loyal customer to Harris Plumbing and Heating and will not refer them to anyone else ever again. I'll be reporting them to the Better Business Bureau also. Good riddance Harris Plumbing and Heating!

Sewer main to our Clinton Hill townhouse sprung a massive leak . Called Figliolia…read more Free estimate by Andrew, same day within 2 hours. Easy scheduling with Donna to begin a 4-day job the following morning, with permits in place. Timely and professional work by Victor and crew.

Ive worked with Alex Figliolia on a number of occassions. They are always quick to respond and easy…read moreto work with. I look forwarding to working with them again and would recommend them to colleagues as well.

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced…read more But, in January I had a job that really should have been very easy and he just didn't want to do it. He comes to my apt, looks at the flushometer toilet and says "your super should be able to do this." The problem is, my super sucks. I know this, which is why I am calling a pro. The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super. He puts a new shutoff valve on the toilet, for some reason, and replaces the piston. I pay him $260. Problem is, he effed it up. The action on the flusher was weirdly stiff, and a few weeks later it just stops working. I call the super and he couldn't give less of a sh*t. "I told you, you probably need a new handle" he says. "Get the part for me and I'll look at it." (He had not communicated that to me, and it turns out he was wrong anyway.) So, I end up calling one of those overpriced "retail" plumbers. He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up. About 15 minutes later the job is done, and I'm out another $300. So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part. Richard is a great guy for jobs that he wants. But he really left me in the lurch here when I needed someone to just do the job right.

Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have…read morethe time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-posts that looked suspect at best and downright deceitful at worst. I was beginning to get worried when something about Richard's post caught my eye. I can't even tell you what it was to this day; it wasn't flashy or bombastic - maybe that's what it was, who knows. But something made me call him - and so far he has turned out to be the best tradesman I have had going into that building on a regular basis. He investigates the problem, gets in touch with me to review the details, we settle on a cost - always reasonable - and a course of action, and he gets the job done, letting me know the final bill. Work's done, tenants are happy and all is right with the world. He is a man of his word. And did I mention that I have yet to meet him face to face? That's right - we've been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in. Sure, I have a guy in the building who works as a go-between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart. I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!

DON'T TRUST THIS COMPANY OR THE REVIEWS!!! They installed a faulty valve that gave us problems that…read morewe did not have before the installation. When my husband called them about it they claimed it was roots and other stuff. ANYTHING but what they would be responsible for even though we're still in the warranty period. A second opinion showed that it IS their fault. But how do you go back to a company that over charged you and did a messed up job to fix what they didn't do right the first time???? But that's cool....please enjoy the money you made one time. We will never use your service again and I will personally see to it that I make as many reviews as possible on ALL places where reviews can be seen to warn people about your service. Do better be better.

Old steam boiler removed and new one installed. Good advice,…read moregreat service, competitive prices, quick responses friendly team. Very satisfied. Highly recommended.

There's a reason this company has all 5 star reviews. Found them through Reddit and gave them a…read morecall because our sink and dishwasher keep backing up with black liquid. At first it looked like coffee grounds and now it's all black. Our building was insisting we pay to get it fixed because it's a problem in our apartment. I explained the issue to Jerry at CID and that we never put coffee grounds or anything like that down the drain, who was able to tell me over the phone that he was completely certain the issue was not coming from our apartment since we have fully stopped using the sink and dishwasher since this started and it continues to fill with more liquid. There's more I could explain but that's the basics. Anyway Jerry was so nice, offered to get someone there by 8pm (I had called at 4pm so that was amazing) and it would be a flat fee to snake the drain and was very up front about what it would be which was very transparent. He suggested I talk to building management as this was not an issue of something we did wrong that normally it's something they would pay for. I did and they are sending someone out to inspect all the apartments in our line tomorrow. I don't think they will let us use CID if they are going to pay for it (which we sincerely hope they will) but despite that Jerry was incredibly nice and even gave me specific tips to tell the building management to make sure their plumber did the best job possible. Thank you Jerry for probably saving us a lot of money! Please go give these guys business, if we could we would!

I have used CID several times now for my place in Williamsburg, Brooklyn, and have been very…read morepleased with their results. So far, Chris from CID replaced a faucet, fixed a toilet, and did several other smaller plumbing jobs. CID was very responsive, professional, and Chris showed a high degree of expertise and workmanship with the above mentioned jobs. On top of that CID's price was favorable compared to other plumbers in the area. I highly recommend them.

Have used this company several times over the last 10 years or so. Eddie and his team is very…read moreresponsive, professional, efficient and fairly priced compared to some other quotes I've received. He's fixed my toilet and shower faucets without needing an in person paid estimation. Definitely recommended!!

Eddie was excellent and completed two seperate jobs (shower valve replacement, and boiler…read moreconnection repair) smoothy and without any issues.

Would give it negative stars if I could. I called to inquire about a bidet installment and the guy…read morewas rude, said he "would never touch" my bidet because it's an Asian brand. Told me to "just buy an American bidet then maybe it'll just work" So unprofessional and honestly came off racist. Don't understand the high ratings for this place

When we bought the 19th century townhouse in Brooklyn plumbing was the main issue…read more The boiler looked like it would explode at any moment, there was a weird second water heater kind-of hooked in, the sewer cleanout was all wrong, there were multiple fire dangers in the way things were vented to the chimney, and all showers/tubs had various issues. Parkset came in with a very reasonable bid. The work was done quickly, with great quality and communication. It was such a good experience, I called them back for a couple more projects.

All Plumbing Work completed the installation of a new kitchen sink faucet and hookup to water…read moreservice quickly and efficiently. They did a good clean up after they completed the work. Their price was very fair and much better than a bigger plumbing company. I'm very satisfied and recommend them.

Nobody wants to come home after a long day to a backed-up, slow moving toilet. After a quick Yelp…read moresearch, I got in touch with Subhi and within 20 minutes he was at my house taking care of the issue. I surely will store his number for all my plumbing needs going forward.