I called them at 8pm on a Thurs night and they answered the phone, asked for pictures of the work…read morethat needed to be done, and Franky showed up the next afternoon. He did amazing work, and stuck with it for several hours due to a very old house with original piping. Replaced pipes and valves under the bathroom sink, replaced a drain pipe for the shower, and fixed multiple leaking valves in the basement. Outstanding work and work ethic! Would highly recommend to anyone on the island, and will definitely call them again if we ever need anything in the future. Thanks Franky and John!

Outstanding work; excellent communication. Frankie came out & did an amazing job clearing my…read morekitchen drain clog. He was quick, polite, professional--and he cleaned up afterward. Just like Vivian P. said. :) Definitely I'd use them again. Thank you so much fellas!

I've had CID come twice now. Four months ago it was to deal with a nightmarish leak from my…read moreupstairs neighbor's bathtub. Today it was to deal with a cracked kitchen sink tailpiece. Both times, the same guys came and did a great job. They were friendly, professional, worked quick, and communicated clearly what they were doing. Their presence and ability both times have been exactly what you could hope for when you're having likely to deal with an emergency at worst and headache at best.

There's a reason this company has all 5 star reviews. Found them through Reddit and gave them a…read morecall because our sink and dishwasher keep backing up with black liquid. At first it looked like coffee grounds and now it's all black. Our building was insisting we pay to get it fixed because it's a problem in our apartment. I explained the issue to Jerry at CID and that we never put coffee grounds or anything like that down the drain, who was able to tell me over the phone that he was completely certain the issue was not coming from our apartment since we have fully stopped using the sink and dishwasher since this started and it continues to fill with more liquid. There's more I could explain but that's the basics. Anyway Jerry was so nice, offered to get someone there by 8pm (I had called at 4pm so that was amazing) and it would be a flat fee to snake the drain and was very up front about what it would be which was very transparent. He suggested I talk to building management as this was not an issue of something we did wrong that normally it's something they would pay for. I did and they are sending someone out to inspect all the apartments in our line tomorrow. I don't think they will let us use CID if they are going to pay for it (which we sincerely hope they will) but despite that Jerry was incredibly nice and even gave me specific tips to tell the building management to make sure their plumber did the best job possible. Thank you Jerry for probably saving us a lot of money! Please go give these guys business, if we could we would!

I had a leaky bathroom faucet that had to be fixed. Richard, their plumber was courteous and…read moreknowledgable. He gave me a wide array of options and worked with me to find a suitable solution at an affordable price. I was - and am - very happy with their service and would highly recommend them. Their office staff was also excellent. Immediate and truthful. The whole endeavour could not have been better.

Look at these reviews there are 95% Bullshit. These guys are local lower Manhattan plumbers. Got…read morereviews claiming they are geniuses all over the United States. There simply just lying. All these they were ultra professional reviews are just padding and completely unrealistic. Look at the people who gave them one and 2 star reviews and you'll see those are real people My 2nd service call. The 1st time I called they want $450 to make sure they get paid for showing up. The guy told me that it was a one-time thing and once I was registered with them they would drop the $450 part and it would be $165 for the simple diagnostic and then hourly parts and labor from there. That was all very well and good in the 1st call cost a little over $500 and only gave me was a replacement of my boiler suggestion. I just called them back 3 months later to work on the same boiler and they want to same 500 bucks before they do anything beyond guesstimate the problem. They know who we are, that we own our building so this $500 because we're not sure we can trust you that they collect before they do any work is just nonsense. Find somebody else who sticks to their agreements. I hired a plumber from Chinatown who just did a great job and applied the show up money to the total $700 bill for replacing my aqua stat and my low-water sensor and cleaning the boiler they were here for 3 hours. . Hub Plumbing are the kind of people always trying to make a home run from every call they make, instead of developing loyal customers. To slick for their own good and certainly for mine. Don't use them

I needed to snake my sink and fix my toile. they came on time and did the great job, reasonable…read moreprice point and quality job

Would give it negative stars if I could. I called to inquire about a bidet installment and the guy…read morewas rude, said he "would never touch" my bidet because it's an Asian brand. Told me to "just buy an American bidet then maybe it'll just work" So unprofessional and honestly came off racist. Don't understand the high ratings for this place

Harris cancelled the appt without notice and left me hanging. Very inconsiderate and unreliable.read more

DESERVES ZERO STARS! I'm renovating a bathroom and setting up new laundry room in my house in…read moreSheepshead Bay, Brooklyn. I shared approved Dept of Buildings plans and supervisor came out for a walk-through and verbally quoted me $20,000, saying as he left he'd write the detailed proposal based on his $20,000 verbal quote. However, when he emailed his proposal the price shot up 92.3% to $38,460.00! I emailed back to get justification, but never received a response to the exorbitant markup from the verbalized quote at my house. I wanted to know why Harris would not honor the $20,00 I was quoted during the site visit? I have been a repeat client of this business paying $1000s at each of their visits to do my plumbing work, and was told that because of this fact, I'd get a slight discount on my renovation proposal for the plumbing aspect. But a 92.3% markup from original quote of $20,000 is extortion, fraud and just bad business practice to say the very least! I found out also that they don't come out and tell you that they charge a discharge/service fee to come out, but $150/per hour of travel time is quietly--not disclosed to customer--added to their bills, yet never disclosed to you upfront. They were coming from the office location in Brownsville and I'm all the way down south on Avenue Z in Sheepshead Bay and they must take the side streets to get to me because commercial vehicles are not permitted on the Belt Parkway. I will stop being a repeat loyal customer to Harris Plumbing and Heating and will not refer them to anyone else ever again. I'll be reporting them to the Better Business Bureau also. Good riddance Harris Plumbing and Heating!

We had an issue with a leak at our restaurant. No one was available. When we called and spoke to…read morethe owner, not only did he make sure to get someone out right away. He followed up after to make sure we were taken care of. Extremely professional and I am happy to recommend to anyone looking for a good plumbing company.

Nick did a great job in a timely manner. Blaustein always does great work. Thank you.read more

Responded quickly. Reasonably priced and great service. My leak was fixed within a few hours…read more Would definitely recommend!

The technician was very friendly. The repair went well…read more I'll call again next time.

DON'T TRUST THIS COMPANY OR THE REVIEWS!!! They installed a faulty valve that gave us problems that…read morewe did not have before the installation. When my husband called them about it they claimed it was roots and other stuff. ANYTHING but what they would be responsible for even though we're still in the warranty period. A second opinion showed that it IS their fault. But how do you go back to a company that over charged you and did a messed up job to fix what they didn't do right the first time???? But that's cool....please enjoy the money you made one time. We will never use your service again and I will personally see to it that I make as many reviews as possible on ALL places where reviews can be seen to warn people about your service. Do better be better.

Old steam boiler removed and new one installed. Good advice,…read moregreat service, competitive prices, quick responses friendly team. Very satisfied. Highly recommended.