4/16/26- After…read moregetting a very reasonable pair of glasses in Japan.. and within an hour... I knew I had to try Eyemart.. Had our exams next door- Dr.Long- very nice and professional- Loved the free extra pair of glasses! Went with my go to Ray Ban sunglasses (for fishing).. and all around outside .. Staff was very helpful and customer focused.. Prices are a lot less than going with a regular optometrist..

I stopped by to find a few pairs of inexpensive sunglass frames to go with my expensive progressive…read morelenses prescription. The place was buzzing with customers but they were short staffed. My wait to be seen was maybe 20 minutes, but that gave me time to browse. I was treated professionally by the staff member and she was thorough as well. I was sent a text about 2 weeks later that my glasses were ready. This time the store was fully staffed. My glasses were adjusted a bit and I was on my way.

Wanted to give a shout out to the Costco Optical Dept in Reno. My husband and I had gone thru…read morecheckout during executive hour last Friday. We were passing the optical dept and I mentioned to him I someday will check out the Optometry office for an eye check and he said just go and talk to them and make an appt. I walked in and they said how about right now? WTH? So I did. A little paper work and like 2 min and I was in Dr Winkelmans chair. He is an independent practice housed in this Costco. I see a retina specialist for a condition I have so my exam with him was not super comprehensive as I had just seen my retina doctor. I just needed a new prescription just for reading. The downside is he does not accept medicare or prominence..the pro side is the exam was only $119, and took right around 30 minute to complete. Today I was back in Costco to fill the prescription for glasses. There was no one else there, so I got helped right away by Jesse. He helped me with frames that looked good on me. I am a picky gal that likes designer stuff and I immediately gravitated to Cartier. Yep..they were $399! But..I had a rewards certificate from my costco card that covered almost all the cost. I purchased a couple more frames at less$$ and each one after the first got $ 50 off. Plus, prominence paid $200 towards the whole purchase! I am so happy with this dept!!! Customer service is beyond spectacular(thank you Jesse) and the prices are fantastic. Let me talk just a little more about the spendy Cartier frames. I went online OMG..the model # of the ones I purchased is CT03730 burgundy. In looking online..the same frames elsewhere are $895, $704,$981 etc..Damn I have some expensive taste! Not sure how costco can buy and resell these frames for half or more then online companies! I highly recommend this whole optical dept. You do not need a Costco membership to see the doctor but do to purchase frames and glasses. The savings just paid for the cost of membership plus!!! 1

Casey is the best and the Costco Selection has so much. They…read moretake card and outside rx and they are open on a Sunday which is rare :) I am getting some Cecile glasses but they also have parada and Gucci and other popular designer Brands

The owners of nice guy except all he is in for the show he's got tons of glasses that you're not…read moregonna buy I went in there, he says well there's nothing wrong with your eyes is better than last time but there's a little pigment I want did he write it down on paper now so I don't know what was wrong with my eye goodbye

What a great office and staff. This makes getting an eye exam all the easier. Dr. Travis and his…read morestaff are genuinely positive and kind. On top of that, you get a quailty exam. It is always clean and sparkling as you walk in. They have a great selection of glasses from the high-end names to the reasonable. Job well done!

Michael at Eyeglass Repair was really friendly and helpful, and did an great job repairing my…read moreglasses. I came in on the Friday before Christmas to drop them off after an unfortunate event broke them at the base of one of the arms. When I came in, he looked them over, told me his plan to fix them, took down my information, and told me he was working through a backlog but would try to have them done by the Tuesday before Christmas. It was late Tuesday when he updated me that they were done, so I (understandably) wasn't able to pick them up until the Friday after Christmas. The repair is seamless and they fit perfectly. The price was also fair! If not for a bit of glue residue, you wouldn't even notice anything happened. He seems to really know his stuff, and I hope the repair holds for a while to come. Hopefully I won't need another repair, but I'll definitely come back to see Michael if I did!

7/11/25- When one…read morehas new lenses made and has them inserted in an older frame .. one feels great! Just my luck the arm breaks and there goes $$$ out the door.. However, I lucked out because my optometrist had a business card for repair- It's best to call and schedule an appt. Unfortunately, the frame could not be repaired-.. Luckily, he was able to insert in almost identical frame.. Be patient as this is a much needed service with lots of people needing repairs.. Thanks for saving my new lenses .. And for the cool new frame!

Finding new healthcare providers usually isn't easy, but in this case, it actually was. Mayberry…read moreVision is close to home, takes our insurance, and has very high ratings. After visiting, I can clearly see (ha ha) why! The location is beautiful inside (so uplifting and spacious) and out (next to Betsy Caughlin Donnelly Park). The staff is friendly and highly professional. And Grace and Dr. Belaustegui did an amazing job with my screenings and exam. Everything was thorough and informative, from discussing my eye drops and ongoing eye care (wear your sunglasses and take long blinks!), to a whole eye scan that showed exactly what was going on in my eyes without needing a tedious and inconvenient eye dilation. Although I only needed a slight adjustment to my prescription, my new glasses are perfectly configured for computer use, which has already resulted in noticeably less eye strain! Meagan was also very helpful (and patient) with finding the new frames and walking through costs. Highly recommend! TIP: Plenty of onsite parking; take a little extra time and walk through the park while you're there.

Fantastic eye care center end to end -- from the warm reception (with quality donuts and coffee!!)…read moreto the friendly and knowledgeable staff and well-designed interior, to the cutting-edge exam equipment, this is an A+ business all around. I did my vision check with Grace followed by an in-depth analysis and discussion with Dr. Belaustegui, and I really appreciated the thoroughness of the whole process. In addition to the exam, they got into the science of eye care and provided detailed information about my particular needs. Afterward, Meagan was very patient and friendly in helping me find just the right set of frames (of the 300 or so options they seem to have--all really nice and hard to choose from). We had a really great experience at our previous eye doctor in CA and were worried about finding a comparable place here in Reno, but Mayberry Vision allayed those worries and has proved to be a top-notch option.

The first time I came here, I was surprised by the thoroughness of the exam. When I spoke to the…read moredoctor she said she's heard this comment before and that it scares her. They explain everything and are super patient with your questions. The staff is super kind and I love that they do a breakdown of exactly what your insurance covers and what everything will cost WITHOUT pressure to buy. It took a week for my glasses to be completed. I was in and out to pick them up within ten minutes. They got me right in and adjusted the frames and I was on my way! I'll continue to go here, even though they are located on a completely different side of town.

Hello Again Reno Family Eyecare in Northwest Reno. Thank you…read moreto Naomi for all the fun machine tests today. Dr. Mariah Smith gave me my yearly exam and I'm feeling great about my 66 year old eyes. Now I am off to work with Alley to help me pick out my prescription frames for glasses and sunglasses and I have added transitions for the first time. This was truly a Five Star Office Experience.....again. If you are looking for a new place to take care of your eyes, I suggest Reno Family Eyecare. This is the start of my 4th year. Thank you again. I can't wait to pick up my new prescription glasses and Kate Spade Sparkly Sunglasses. See you soon. Julie A

Price, quality, professional, and quick. A week later I…read moreneeded a repair, instantly handled 100%!

What can I say, it's Costco! We were helped very quickly,…read moreand guided through the entire process. We got 2 pairs of glasses for far less than from an optical store that specializes in optical. Both pairs were done in a week. VERY HAPPY. The frames were 1/4 of the cost from others, and the "Perks" since it's Costco, are awesome.

I had such a wonderful experience at this optometrist clinic and truly can't say enough good things…read moreabout the staff. From start to finish, the process was smooth, easy, and stress-free. Debbie and Britt were absolutely amazing and so helpful when it came to purchasing glasses. They accepted our VSP insurance and explained everything clearly, which made the whole process simple and reassuring. They were incredibly patient and accommodating--my husband was in a wheelchair, and I had my toddler with me, and we never once felt rushed or uncomfortable. The service was kind, professional, and very understanding of our situation. We were able to get the appointment, prescription information, and have our glasses shipped to us even though we're coming from a small town. On top of that, my husband was able to walk out the same day with the contacts he needed, which was a huge help. Another big plus was the location inside the mall, which made it very convenient and accessible, especially with a stroller and wheelchair. Overall, the service was wonderful, the staff was caring and efficient, and the entire experience exceeded our expectations. Highly recommend this clinic to anyone looking for great care and outstanding customer service!

The ladies were so friendly and welcoming. They made sure all of our questions and concerns were…read moreanswered. The store was clean and very easy to look around. Very relaxing environment honestly. We definitely have made this our glasses go to place. Highly recommend!

Love Lenscrafters. Have been going here for years. After visiting the optometrist, we went to pick…read moreout glasses for my husband. There were a variety of styles in our price range and I love the effort they put in to fitting your glasses to your face!

Erica, the manager is fantastic to work with. Very experienced and great advice…read more Came in to buy a set of prescription sunglasses. Great job fitting the right ones and a great price!

This place is great! The staff was friendly, efficient and professional. Haven't been to the eye…read moredoctor in over 5 years (shame on me!), so it was time to pay the eye doctor a visit. Also, needed a new eye doctor since my old one had retired, and I didn't care for the place that took over his practice. Anyway, found EyeZone through my vision insurance and made an appointment. The day before my appointment, Sherri (sp?) called to confirm my insurance which took 2 calls but she was patient with me and we got it done. In the day of my appointment, Sherri checked me in then Angelo started the initial exam before handing me off to Dr. Mary. Angelo was efficient and got the initial exam done in less time than what I'm used to. Next, Dr. Mary, who walked into the room and made me feel immediately at ease. She did a few tests, explained her findings laid out my options, and made sensible recommendations. No pressure one way or the other. At check out, Sherri gave me my prescription, confirmed what I wanted going forward and took my co-pay payment. There was a slight delay during the process but only because Sherri was new, but who hasn't been new to a job and learn new things? Throughout it all, Sherri and another staff member were apologetic and just plain decent. Overall, a great experience! I have found my new eye doctor and would highly recommend?

Classic lack of customer service. Like the review for Tracy R, I was told my glasses would arrive…read morein 2-3 weeks. The online access and AI phone system said pending or shipped ... which clearly they hadn't. It took multiple calls to get answer. It took well over 2 months to get my glasses. That was at the start of the year. Now, 4 months later, the plastic covering over one of the arms slid off and is lost. I went in to get another one. After a few minutes, they asked me to come back later. Hello, I can't drive without my glasses. 25 minutes later after 3 staff people looked at them, they handed them back, said they couldn't fix them and maybe I can over the plastic for the arm online. I asked them why they didn't order it for me, since they slid the frame. They said they couldn't and just stared at me.