The women at the front desk were both amazing. The surgeon Dr. Richard Rothman had great bedside…read moremanners. Very personable and answered all my questions. I am post-op 3 weeks. I called because I was having eye pain in my left eye. They returned my call within an hour or two. I was seen in Carson by the optometrist at Walmart. He assured me my eye was fine and to use more eye drops. Using more eye drops. I Still get pain but hopefully it will go away. My next appointment is on the 23 of July. I can see way better now. I recommend LASIK of Nevada.

I had my lasik in November 2021 with Dr. Rothman. My eyes weren't perfect initially but I was…read morepleased with the results. Immediately post op my corneal flap "moved" and they had to take me back again to fix it. I was not medicated enough for the procedure, though I should have spoken up they could have assessed me better. The dry eye was pretty significant for almost a year. I did not have astigmatism prior to my LASIK; I now have irregular astigmatism in both eyes caused by complications from this procedure- either due to dry eye or incorrect measurement during procedure. I regret getting it. Just do your research. The office was friendly.

After many years of not seeing my Optometrist, I had a full eye exam done at Valley Eye Care in…read moreGardnerville. I felt lucky coming out of the appointment (Dr. Amanda Brewer) with a healthy eye opinion and a reasonable progressive prescription. After a few months of using my new spectacles, I noticed that my eyesight was actually getting worse. So back to Dr. Brewer I went to look at my prescription. What she found instead was that my cataracts had grown, and it was time for surgery. She then referred me to Dr. Caleb Morris at Nevada Eye Consultants. Nevada Eye Consultants is quite an operation, full of patients, doctors, and support staff. I was efficiently shuttled from room-to-room including another eye exam, some follow-up, 1:1 time with Dr. Morris, and the insurance person. This experience kind of reminded me of taking my then step-daughter to the Orthodontist to see if braces were required. The visit being 1 part Doctor and an equal part being treatment and financing options. I thought Dr. Morris was great and as another review rightly stated: From consultation to surgery day and follow up- professional, clean, communicative. Note that Surgery is done next door at the Eye Surgery Center of Northern Nevada.

Recommended by a coworker. I was scheduled pretty quickly for my initial appointment 2 days…read morelater... 5 days later did official eye measurements for my cataract surgery... cataract surgery 28 days later, will update that at the end of the month once it happens. They have diffrent levels of cataract surgeries i opted for the lowest one my insurance covers. The other levels is cash price on top of the insurance.

Up front: I did not physically visit this business but was referred to them by my primary care…read morephysician. I developed eye floaters and periodical flashing lights in my left eye. This was concerning, so I visited my primary care physician on a Wednesday morning. He was concerned if there was a possibility of a detached retina and encouraged me to get an eye exam appointment in the next 24-48 hours. He suggested an opthalmologist and sent an urgent referral. He said to call the opthalmologist office to schedule right away. He also said that if I couldn't get an appointment to try an optometrist because if it's a detached retina, it was critical. I called the opthalmologist office and they said they did not receive the referral and that they'll call me when they do. So my next call was to the HMO's referral coordinator to ask what are my next steps. They found my referral and said they'll send it right away and that the opthalmologist office should have the referral in about 20 minutes. I called the opthalmologist office about an hour later and got their voice mail. Left a message that my primary care physician said this was urgent that I needed to make an appointment as soon as possible. I called again on Thursday and was told when their intake coordinator receives my referral, that she will call me. I called my optometrist but also had to leave a message. Needless to say, I got to see my optometrist on Friday and the eye exam didn't show a detached retina. I did finally receive a call from Family Eyecare Associates on Monday afternoon, and since I didn't need to visit, there was no need to schedule an appointment. Bottom line, I'm sure this business is busy, but does a referral marked Urgent make a difference? Who knows.

Quality care. Not a regular eye doctor business. They specialize in eye problems…read more Each doctor has his special area. There is a surgery center as well. Always busy, but they see you on time. Depending on what building you go to there is a variety of waiting rooms. All clean and dimly lit (for eye care). They work with a variety of pharmacies to help you get the best deal on prescriptions.

I have been seeing Dr. Devries and his staff (Louie is also great) for quite some time and cannot…read moresay how grateful I am to them. I have dry eye issues which were compounded by wearing contacts for too many hours per day. I have been wearing glasses with hopes to get vision correcting surgery. I cannot say enough good things about this office. They're being very cautious not to operate on my eyes until they're healthy. Additionally, some of the medicines are expensive. On my last visit, Dr. Devries took the time to help me by calling the Rx Rep and asking where the most affordable place to purchase it would be. That's not something I've experienced anywhere else! I wouldn't dream of trusting the precious gift of vision to anyone else. This team, and Dr. Devries especially, are THE BEST!

Took my grandma here to get cataract surgery. I would not recommend this place. Being that she is…read more90 I asked multiple staff members to believe explain that in detail so she could understand. The staff was very irritated when I asked. We were not told that Dr. Hiss would only be performing surgery not be her eye doctor. The staff members were wheeling her out the door within 15 minutes Of coming out of surgery. This surgery before her ran over so because of this the stuff had to be a little late to finish my grandma. They all made it clear that they just wanted to go home and weren't concerned about her well-being. He eyes are way worse then when she went in. I would look anywhere else before giving this place a shot. We now have to get more surgery at another doctor to fix this places screw ups.

I needed to find a new optometrist that was closer to my work and home. Jennifer Shane and…read moreassociates had good reviews and I was happy to see I could schedule online. A week before my appointment, I realized I had overbooked myself with another Dr appointment and needed to reschedule. I called the office and the woman at the front desk argued with me stating I had already rescheduled this and she needed to know why I was doing so again. I explained I had not rescheduled, this was my first time calling the office but she did not believe me. I'm not sure why she was so argumentative or why this mattered. I ended up cancelling the appointment as this is no way to treat a new patient. There are plenty of other optometrists in the area that will have better customer service.

So I usually go to Costco optical since I worked there and my insurance said I had to go there…read morewhich is fine. I just got new insurance and tried to go to Costco and they seriously have the worst customer service which is sad because I worked there for more than 9 years. I looked up different eye places and saw that this office wasn't far from me and they looked really clean and professional. I gave them a call and asked them if I could just get my glasses there since I had already seen an optometrist and had my prescription. They said it was no problem at all and gave me their hours. I came in and it was a little busy which was expected since I didn't make an appt or anything since I was just getting glasses. They have such a huge selection!!! I was in glasses heaven! I tried on clear lenses and also sunglasses as well. I found my perfect pair. Looked at the price tag and ouch it was a $500 pair of sunglasses. Hahaha. I said to myself, dang it why do I have to have expensive taste? But knowing that my insurance would cover some of it I tried them on with the assistant that helped me and I fell in love. I never heard of Tom Fords but apparently they are a really good brand. They do have many other brands here that are higher end and mid end and lower end also. But they were overall very nice and professional. I will be coming here from now on and brining my kids here as well. Thank you guys for my amazing sunglasses!!!

Went in for a check up and Evelyn was very sweet and helpful the same day went to the other…read morelocation and Matilda was also super helpful and sweet. Definitely will be coming back !!!!

I've always had an excellent experience visiting Dr. Cochrane for my annual eye exams, so I'm very…read moreexcited for him, but sad to hear he has retired! The office staff is always very sweet. I feel like my concerns are taken seriously and I don't feel forced into any services or buying glasses. They have many choices for frames, and will adjust them if they become loose! I've been going here for 5 years and will continue to

Less than 1 star. Zero compassion. May be skilled, which is why I chose him to do a vision…read morecorrection. He completely rushes to either get more patients in or doesn't care enough to spend time with the patient. Essentially it felt like my eye was being electrocuted to create breathing holes for a lense implants. I was pulling away unconsciously because it hurt, alot. He said if I kept doing it then I should reschedule which would postpone a surgery date. I said no, I wanted to do it it just hurt a lot. He didn't mention it would be painful. No words of comfort or reassurance that it was okay, just a I want to be done with you. I kept still with tears flowing out of my eyes and felt so degraded, it was the most barbaric experience. It is a serious level of vulnerability trusting someone with your vision. In this case higher knowledge and skill set does not equate higher consciousness.

The staff treated me like a family member. They answered every question and then some I hadn't even…read morethought of. They gave me best & worst case scenario up front so there would be mystery about how I could feel after LASIK. They did not want me to have any surprises. The staff called me prior to my surgery to make sure I didn't have any questions or issues and to remind my of the prescriptions I needed to take and how to take them. My mom and daughter were able to watch the procedure while it happened (remote TV screen). The staff was accomodating to them and answered their questions as the procedure was happening. The next day my vision was examined at 20/15 with no issues at all. The staff at Nevada Eye Consultants is unbelievable!!!!! I am glad I trusted my eyes to them.

Dr chang recommended a more expensive surgery for me than I really required..( $4400.00 more than…read moremy insurance would cover). When I questioned him about the "whys?" he came around and said it was actually "Not" necessary!" He eventually told me I did not need it, and the basic eye surgery would suffice. I expect any doctor to be forthright, honest and caring in their communication with me. Not a salesman trying to upsell me a more expensive car! I did not follow through with surgery there.

Best I surgeon in town nice place nice nurses nice and everything wouldn't worry about going backread more

Dr Sutton is the best doctor I've ever had!!…read more My experiences have been unbelievably great. Dr Sutton is the only dr to have ever made me feel really valued as a client. During the beginning of covid, I ran out of contacts and I called like 10 different optometrists and they all refused to take me in for a general eye exam. It might have sounded general... but I would be blind without my contacts so not being able to buy more was an emergency for me. I had never seen dr Sutton, and he still got me in within the week for an exam. Moving on a few months, I developed a nasty case of iritis. Dr Sutton went above and beyond to treat this. He seriously cares about his patients and you can definitely feel it. I was in and out of his office about 5 or 6 times and he was so accommodating with my schedule. He referred me to a specialist and got everything handled for me throughout the entire process. I will never go to anyone else. Dr Sutton is an amazing optometrist with a huge heart and passion for the field.

Don't particularly like going to doctors. Doesn't really matter what it's for. I thought it was…read moretime to get my eyes checked out. Dr. Sutton had been highly recommend. So, I took a shot. Dr. Jack and his staff couldn't have been more cordial, on one hand, and professional, on the other. I had the distinct feeling that they really know what they were about!

I have been going to Reno Family Eyecare for many years. Dr. Mariah Smith is my Eye Doctor. Thank…read moreyou to all of the girls at the counter that helped me with all of my questions, for my upcoming yearly glasses appointment. A big thank you to Sarah R for helping me shop for my new, very cool, Artsy everyday glasses with progressive lenses & dark transition in the sun. Also, I love m new Sunglasses/Safety glasses. They will have transition and polarization to protect my eyes from the sun...as well as, real official stamped safety glasses. My appointment is next week. I came in early to choose my new glasses for my upcoming yearly exam & glasses prescription. Everyone should come in early to shop for their new glasses. It makes you feel so confident because you know you chose special glasses you will love & be proud of, for the next year or more,of your life. Choosing glasses is a personal shopping experience and I loved my experience today with Sarah. Thanks again Reno Family Eyecare, see you next week. A very proud Eyecare & glasses customer. Julie A

The first time I came here, I was surprised by the thoroughness of the exam. When I spoke to the…read moredoctor she said she's heard this comment before and that it scares her. They explain everything and are super patient with your questions. The staff is super kind and I love that they do a breakdown of exactly what your insurance covers and what everything will cost WITHOUT pressure to buy. It took a week for my glasses to be completed. I was in and out to pick them up within ten minutes. They got me right in and adjusted the frames and I was on my way! I'll continue to go here, even though they are located on a completely different side of town.