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    Nevada Eye Consultants

    4.1 (67 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Nevada Eye Consultants

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Laser vision correction

    Retinal imaging

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    Ask the Community - Nevada Eye Consultants

    Review Highlights - Nevada Eye Consultants

    Tiffany is great at the front desk and took good care of me and of course Dr.

    Mentioned in 4 reviews

    Read more highlights

    Chaffin David B, MD

    Chaffin David B, MD

    3.1(8 reviews)
    0.0 mi

    Less than 1 star. Zero compassion. May be skilled, which is why I chose him to do a vision…read morecorrection. He completely rushes to either get more patients in or doesn't care enough to spend time with the patient. Essentially it felt like my eye was being electrocuted to create breathing holes for a lense implants. I was pulling away unconsciously because it hurt, alot. He said if I kept doing it then I should reschedule which would postpone a surgery date. I said no, I wanted to do it it just hurt a lot. He didn't mention it would be painful. No words of comfort or reassurance that it was okay, just a I want to be done with you. I kept still with tears flowing out of my eyes and felt so degraded, it was the most barbaric experience. It is a serious level of vulnerability trusting someone with your vision. In this case higher knowledge and skill set does not equate higher consciousness.

    The staff treated me like a family member. They answered every question and then some I hadn't even…read morethought of. They gave me best & worst case scenario up front so there would be mystery about how I could feel after LASIK. They did not want me to have any surprises. The staff called me prior to my surgery to make sure I didn't have any questions or issues and to remind my of the prescriptions I needed to take and how to take them. My mom and daughter were able to watch the procedure while it happened (remote TV screen). The staff was accomodating to them and answered their questions as the procedure was happening. The next day my vision was examined at 20/15 with no issues at all. The staff at Nevada Eye Consultants is unbelievable!!!!! I am glad I trusted my eyes to them.

    Nevada Retina Associates

    Nevada Retina Associates

    3.0(31 reviews)
    0.6 mi

    I am so incredibly thankful to Rob Welch, APN and his staff here. I had a situation involving my…read moreoptic nerve and eye inflammation and Rob took such attention to detail about my case to gain insight to lead me to a Neurologist upon his referral. I cannot thank this team enough, words don't do it justice. The office is beautiful and the waiting lobby is warm and inviting with plenty of seating. The patient rooms are also plentiful with more seating in the back office. Should I need retina specific eye care I will absolutely return and refer everyone I know. They are compassionate and great listeners. It's not often when you feel like they truly care about your situation and do everything in their power to help, but here they do. Huge shoutout to the referrals gal, Shannon, for helping me and communicating along the way in finding a suitable Neurologist for my condition. I'm so thankful for this office, for Rob Welch and staff. Thank you!

    My experience with Nevada Retina Associates was incredibly frustrating from start to finish…read more They repeatedly "lost" my referral (even after it was sent multiple times), don't accept emails, and made me wait nearly a full day just to confirm they had it. They also refused to schedule my appointment without insurance info, only to tell me after I arrived that they don't take my insurance. They charged me $500 upfront, then later said the visit was only $130. I was also forgotten in an exam room for 40 minutes, and the front desk had no idea where I was. To make matters worse, my insurance later confirmed this office actually DOES accept my plan, which means my out-of-pocket cost should have only been $50, and they aren't willing to refund me immediately, as they did with the $500. Now have to wait for them to process this mess via the insurance. So no follow-up, no accountability, and now I have to start over with another doctor and pay again. And when I spoke to the billing person, Shannon. She was very rude. I had to remind her that if the shoe were on the other foot, she would feel differently. Completely disorganized and unacceptable for a medical office dealing with serious eye issues. I would strongly recommend going elsewhere.

    Photos
    Nevada Retina Associates
    Nevada Retina Associates - From left to right: Rob Welch, Dr G, and Dr Friedlander

    From left to right: Rob Welch, Dr G, and Dr Friedlander

    Nevada Retina Associates

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    Sierra Nevada Eye Center - Examing room

    Sierra Nevada Eye Center

    3.5(8 reviews)
    2.2 miSouth Reno

    The staff and Dr Westafer at Sierra Nevada Eye Center are incredible. I called with an urgent need…read moreto be seen and they got me in same day. The receptionist who took my call, the front desk staff, and intake nurse were all incredibly nice, calm, friendly, and patient with me. I wish every doctor's office had staff like this. I was seen by Dr Westafer and he conducted a thorough eye exam and answered all my questions and concerns. His style is very direct but that's fine with me... not trying to be friends with my eye doctor. He referred me to an ophthalmology neurologist to support my specific issue and assuaged me that I really had nothing to be concerned about. I feel super confident in his exam and the diagnosis. I absolutely recommend this office and Dr Westafer to others. Such a great experience.

    After having a horrendous experience with another surgeon in Reno (with another practice - His/her…read morelast name may start with an A, B, C, or D), I went to Dr. Westafer. My first cataract surgery went so poorly that I waited 3 years before having my other eye done by Dr. W. Dr. Westafer is a very busy guy, but when he sees you, you have his complete attention. He explains everything and answers your questions fully. His office and surgical facility are state of the art as far as I can see. Lots of fancy equipment. The surgery went great and my vision is now 20/20. I highly recommend him.

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    Sierra Nevada Eye Center
    Sierra Nevada Eye Center
    Sierra Nevada Eye Center

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    Pauline Hong, MD - Sierra Eye Associates

    Pauline Hong, MD - Sierra Eye Associates

    4.4(7 reviews)
    3.0 mi

    Dr. Hong has been amazing to help diagnose my daughter's lazy eye when she was 4 years old. My…read moredaughter is now 23, and finished her degree in English. Her office is always clean and the staff is friendly and helpful. Dr Hong has also seen her through her college years for which I am grateful.

    Dr. Hong and her staff, 5++ stars! Highly recommend and we are lucky here in Reno to have her…read morepractice. When my son had the 'incident' we were a little confused about what to do. it was quite serendipitous that we already had appointment with Dr. Hong for two days later. He was accidentally shot in the eye with the desiccated Orby, and was fortunate enough that somebody on site had a family member that worked in an optometrist office. We got in to see her, and was immediately referred to Dr. Hong. Fortunately, there was no waiting as we had an appointment with her the next day. The office is wonderful, it is pediatric so clearly serves all of the youngsters. The staff put you at ease immediately, and there is plenty for the young ones and littles to do. The assistant that called us back was just wonderful. My son was quite nervous and scared, at 15. He would never admit that, and she was just very gentle and calming. Dr. Hong herself is amazing! She was so very thorough, disseminated a lot of information that was easy to understand. Made sure that he understood what was going on and understood what he needed to do to care for his eye. She explained everything so well, and really put us both at ease. An eye I injury can be really scary, especially to somebody so young with a lot of years ahead. She sent us out with clear directions, he was really good and following them. They had us back for a follow up and everything was looking better. We have yet to see her one more time for a final follow up, and hopefully close this file. For something that started out so scary, Dr. Hong put it at ease, and turned it into a far better experience than it could have been.

    Photos
    Pauline Hong, MD - Sierra Eye Associates - Lobby

    Lobby

    Pauline Hong, MD - Sierra Eye Associates
    Pauline Hong, MD - Sierra Eye Associates - Inside the clinic

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    Inside the clinic

    Stanley L Plecha Jr, MD - Failure

    Stanley L Plecha Jr, MD

    2.7(7 reviews)
    0.8 mi

    I had 2 cataract surgeries done by Dr Plecha . His office is…read morefriendly and the Dr is very caring . I had a scare after a few days of my first surgery and when I called the emergency number the dr called back and opened up his office on a Sunday morning so I could come in and be evaluated Above and beyond caring ! I'd recommend this office in a heartbeat!

    This office is either incompetent, negligent, fraudulent , or all three. The problems started…read morealmost a month ago. I called the office based on a referral from my primary care provider to stay 'in network' to ensure I was covered by insurance. I asked if I was covered, provided my insurance plan name and number, was put on hold, and then told I would just owe a co-pay for the visit. I was very explicit too because I told them I was out of work at the moment and can't afford to pay for extra expenses. Since they said I just had a co-pay, I agreed and scheduled the visit about 3 weeks later. The week prior, I called to confirm they received the referral and confirm I was covered. They indicated they had not received the referral even though two weeks had passed. I called my primary care provider and confirmed they had sent it originally, but also asked them to fax it in again and specifically to ensure it referred to the specific issue I was being seen for to ensure I was covered. I show up the day of the appointment and confirmed before doing anything else that they did in fact receive the referral. However, as I filled out the paperwork I noticed they listed me as uninsured. I immediately asked one of the customer service reps at the front desk that in fact I had insurance and you had previously confirmed I was covered for the visit. They said 'yes no problem we have your insurance information, you are good to go'. I then met with the doctor and as I left I asked front desk that I needed to pay my co-pay for the visit and they said 'oh there is nothing at this point we will bill your insurance and whatever they don't cover you will owe'. I then got very concerned and said I was told it was just a co-pay for the basic office visit. They refused to tell me how much they were going to bill. I told them right there that wasn't right because I could have shopped around if I had known I wasn't covered and said to them I hope there isn't a huge bill because I am out of a job right now. While the overall exam and procedure the by Dr. provided was smooth, I noticed after the fact that what was done on one eye was also not done on the other eye and that other eye was not doing as well as the eye that was taken care of. In reality both eyes should have been done since I'm pretty sure for that procedure, both will be billed. I then called in the next day to request another appointment to address the other eye, but said I needed to confirm what the cost would be since there is no way I'm going to come in again with the possibility of not being covered by insurance. They refused to indicate the cost and the rep on the phone unwittingly spilled the beans and said 'oh it doesn't look like your insurance is covered because you have a deductible'. I said, I know that, but I do have co-pay coverage for 'specialist' office visits and since this was a referral for a specific eye issue and your office originally said I was covered with just a co-pay, BEFORE I SCHEDULED, that this was completely wrong. They argued with me about this for a bit, and but then reluctantly agreed to confirm what the cost of the next visit would be and would call me back the next day. Well, it's been over a week and I never got a call back. I'm pretty sure they will never call me back. I'm now waiting for what could be a bill I can't afford and am in limbo about what to do next with my other eye. This office needs to get its act together. I now get the impression that front office staff are just following standard operating scripts to just tell people they are covered and do whatever it takes to get them scheduled to bring in new business. Federal law requires 'no surprise billing' as of a few years ago and since I had on several occasions asked and confirmed I was covered, they likely broke the law. Crazy that before this law, medical providers could in fact intentionally not disclose all costs up front for elective services, but not anymore. What ultimately this robbed me of was being able to shop around since this was a 'referral' and I could have asked other out of network providers what their real cost was for this basic exam and procedure was and then either choose the best provider based on cost, or choose not to do it all if could not afford it.

    Photos
    Stanley L Plecha Jr, MD - Front of his office.

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    Front of his office.

    LASIK of Nevada - Reno - Waiting area.

    LASIK of Nevada - Reno

    4.0(63 reviews)
    4.4 mi

    I had my lasik in November 2021 with Dr. Rothman. My eyes weren't perfect initially but I was…read morepleased with the results. Immediately post op my corneal flap "moved" and they had to take me back again to fix it. I was not medicated enough for the procedure, though I should have spoken up they could have assessed me better. The dry eye was pretty significant for almost a year. I did not have astigmatism prior to my LASIK; I now have irregular astigmatism in both eyes caused by complications from this procedure- either due to dry eye or incorrect measurement during procedure. I regret getting it. Just do your research. The office was friendly.

    If you value your sight, do not let Dr Rothman touch your eyes or any eyes of those you love. My…read morehusband had Lasik through Lasik of Reno. We have lived the fallout for the ten years since. This doctor will operate on anyone willing to cut him a check. Regardless of whether or not they are a candidate for Lasik. His office is an assembly line. You are just a number. They care not at all about your well being. Lasik is a voluntary procedure- you sign a waiver saying this. That's fine. You accept the risk as we did. But you trust a medical doctor to inform you if it is reasonable to proceed. My husband was never a candidate for the procedure yet Rothman operated anyway. After my husband's failed procedure, Rothman recommended additional surgeries. Not to save my husband's sight. But instead to save his own ass. This made matters worse and created a situation where his corneas were unstable. When we fought them on the corrections, we were immediately given a full refund. No questions asked. A paltry sum in exchange for destroying my husband's sight- a builder and father of two. But with anything that is elective, that is your recourse. We have lived through ten years of over two dozen additional surgeries to try to save his corneas. We've seen specialists at UC Davis for scleral lenses to correct the corneal ectasia caused by Dr Rothman and we are currently doing everything possible to avoid complete corneal transplants due to this doctors incompetence. Other trained surgeons in the Reno area call the patients unfortunate enough to endure surgery at Lasik of Reno "Rothman's Rejects". And no I'm not kidding. Some surgeons and doctors in this area will refuse to see you if you've let him operate on you. Please don't trust these people to touch your eyes.

    Photos
    LASIK of Nevada - Reno - Waiting room

    Waiting room

    LASIK of Nevada - Reno - The proud staff at LASIK of Nevada

    The proud staff at LASIK of Nevada

    LASIK of Nevada - Reno - Dr. Richard Rothman of LASIK of Nevada

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    Dr. Richard Rothman of LASIK of Nevada

    Nevada Eye Consultants - laserlasikeyes - Updated May 2026

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