Pretty disappointed in this experience. Came in about 1pm and they were out of tuna salad- ok, fair enough. But then we ordered the caprese and the Cuban. The caprese was a mess. The sauce + grilled onions made for a wet mess that was nearly impossible to eat on top of the raw spinach. The Cuban was missing the pork tenderloin, which was the primary ingredient. When we took it back the counter, they said "yeah- we ran out of pork about 20 minutes ago" but they didn't offer another option, a discount, or even tell us ahead of time. It was just not a great experience. read more

Stopped here to get something for the kids and it definitely hit the spot. The kids meal was loved by both, and they really enjoyed the ice cream that came with it. I got the Cuban sandwich and it was pretty good, but could have used a little more meat. The owner was very friendly and the deli had a great, relaxing atmosphere. read more

Downtown Deli & Custard Shoppe - Kids grilled cheese - Ice Cream & Frozen Yogurt Near Me - Hermann, Missouri

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Great service, lots of smiling and courteous help! Italian sandwich and chips were delicious. We ordered cheese fries and pretzels with cheese and let me tell you, this is the first place I've been to where I had cheese left over! Most times you run out of cheese before you finish your side, no sign of stinginess here! Mint and Chip ice cream that was the perfect end to lunch, yum! Thank you for having us! read more

Downtown Deli & Custard Shoppe - BlackBerry cobbler and mint n chip ice cream - Ice Cream & Frozen Yogurt Near Me - Hermann, Missouri

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This is my GO To place for a good hamburger and wonderful ice cream. If you haven't discovered Downtown Deli, then get busy! It's worth it. The staff on duty are all excellent, courteous, friendly, helpful and don't try to oversell. The Ice Cream deserves its own paragraph. If you don't do anything else, go there for the ice cream. Rich, creamy, a wide variety of flavored that go through a rotation. Eventually, you will see all their choices. Whatever they have at the ready, it's worth trying. Go to Downtown Deli and be pleasantly surprised by how good things are there. read more

Im from Texas and so far the food has been underwhelming with a few exceptions and this is one of them! The food here is awesome. The Duke and the caprese as well as every other thing I have eaten was delicious. I dont like potato chips and these are the best. They are homemade and are seasoned perfectly and fried perfectly. Not greasy at all. Also they are nicer here! I have a place in a small seasonal town in Texas. People are very welcoming there even to tourists. Many Hermann businesses remind me of the people in movies shuttering their windows when outsiders come. The proprietor was very nice and is passionate about his tater chips Not sure about the other review, my caprese sandwich was perfect. The malts and shakes are a nice treat as well. read more

Yummy! True story, they have the best sandwiches and ice cream. The owner and most of the staff are very friendly. Again, did I say ice cream? read more

Honestly the best option in town. Lots of options and great ice cream. Get the fried okra and the chocolate banana flavor ice cream if they have it (changes daily) read more

Stopped here for ice cream. Friendly, helpful staff answered questions and aided our selections of high quality ice cream. There's not an overly large menu of ice cream. However, beside standards like vanilla and chocolate there were wonderfully delightful options like a mocha chocolate with nuts. It--and the vanilla--were sinfully rich. Pricing was surprisingly inexpensive. There's also a sandwich menu if you want a meal. Has an outdated but interesting interior with plenty of tables. read more

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TL:DR - Great spot for sandwiches (didn't try the ice cream). Chips have an amazing seasoning on them. Cheddar/jalapeno tots are a pass. Covid pre-cautions are minimal. Par for the town though. Second time in here while visiting. Super super solid place to eat. It says deli and custard, but it's really an ice-cream shop that happens to sell a few sandwiches. The sandwiches are not to be slept on though. Everything I've gotten here has always been really good and never disappointed. Don't come in expecting anything fancy, and you'll be happy when you leave. I got the half duke sandwich (roast beef) and was pleasantly surprised how good it was. If you're hungry, definitely get the whole. The small is a bit smaller than a 6in from subway. The chips were also surprisingly good. Half lay's original and half kettle chip, it's like a slightly more oily kettle chip with a little less crunch, but is dusted an some magic seasoning powder that I can only describe as resembling sour-cream and onion powder. We also got the cheese and jalapeno tots. Just know that is NOT tater tots with nacho cheese on top with sliced jalapenos. It's potato mash mixed with cheese and jalapeno bits then fried into little nuggets. The potato texture wasn't my fave. So I'd probably skip this in the future. During covid, they've spread out and blocked a few tables. Can't remember if they're requiring customers wear masks or not, but customers were definitely not wearing masks (even when just looking at ice-cream flavors), nor did staff ask them to. This appears par for most establishments in Hermann though. read more

Downtown Deli & Custard Shoppe - The Duke - Roast beef and horseradish - Ice Cream & Frozen Yogurt Near Me - Hermann, Missouri

Had a great lunch and wonderful shakes. Sandwiches are delicious and filling and the chips are yummy. Was fun to see the local kids coming by in their prom attire. Small town charm at its best. The chicken salad club and the reuben were wonderful. read more

Ice cream was the best I ever had the employees were great they seem to be enjoying themselves while working

Not wanting a full dinner, we stopped at this Deli business. Employees were personable and gave great customer service. My chicken sandwich was plentiful and tasted great. Could not resist having their turtle sundae afterwards which was a generous amount of custard and toppings. Recommend this business,. read more

Nice selection of bottled drinks, My half Cuban sandwich was filling. I am used to my Cuban sandwich being a pressed sandwich with a lot less sauce but it was a decent interpretation. I still prefer the pressed version personally. My husband had the special which was a burger with smoked fries. He said it was really good. Cute atmosphere. My only complaint was the annoying flies that kept attacking me my whole meal...ugh!!! (Get some fly lights! It was not pleasant.) The ice cream selection was good, the staff was friendly and accommodating. I would stop by again. read more

Downtown Deli & Custard Shoppe - Nice selection of bottled drinks - Ice Cream & Frozen Yogurt Near Me - Hermann, Missouri

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Get the chicken salad & the blueberry waffle cone ice cream - thank me later. Delicious food, fast service!

The malt was amazing, but my burger was slightly overcooked. It was fresh and hot off the griddle. Their homemade chips are perfect. read more

Downtown Deli & Custard Shoppe - Double bacon burger. - Ice Cream & Frozen Yogurt Near Me - Hermann, Missouri

Popped in here for a quick to go lunch. Got so much more than I expected. I ordered a half of a Cuban sandwich and an iced tea.. I didn't know I was going to get a bonus. Homemade potato chips dusted I believe with Parmesan and herbs... DA~LICIOUS!!! The Cuban was awesome too! And I'm kind of funky about iced tea. Their's was perfect! Lastly five stars for service and promptness. I will definitely be back read more

Was simple and just as expected. Lots of ice cream options and you get plenty for your money. Fiancé had two scoops and had to bring one home. I had a small concrete. Looking at all the sandwich options made us wish we had chosen to there for dinner instead of tin mill. Options are limited, though, so all good. Glad we stopped. Will be back. read more

Best Reuben in Hermann, along with 5 star customer service! Check out their specials board too.

Not a good place to go AT ALL. I had got there about 5 hours before they closed and were greeted with nothing but rudeness. I said I wanted the moose tracks ice cream in a cone and saw there was just some residue left assuming they weren't completely out for the day because they had opened not long ago at all, but instead they just scraped out what they could which barely gave me anything!! I thought for sure they had to be joking so I asked if the lady could get more and she said that they were completely out for the day very rudely. After that I didn't know what to think and to top it off the ice cream was gross. Afterwards I had walked by again to see if they really were out of moose tracks or if she was just lying and sure enough they had brought out a whole new thing of it out. The lady was just too lazy to actually get me what I payed for. Will NEVER be back. read more

Custard was delicious! I had the strawberry cheesecake custard and I loved it! Place was nice! I took off a star because the employees don't wear gloves or wash their hands when scooping the ice cream- I saw the workers hand touch the ice cream with her hand. read more

We love the Deli! Great sandwiches and chips! They have the best homemade turkey chili, I just never hit the right day so I only get it about twice a year. Can you serve that more often please? read more

Best signature sandwiches in Town! Friendly, helpful service staff and owners. We split a "godfather" with side of chips and fries and it was absolutely delicious! Chips were really great! Need to add this place to our regular rotation! read more

They serve Central Dairy ice cream. I didn't see any frozen custard on the menu. We only had ice cream, but the service was very friendly. I think next time we will try their sandwiches which I hear are very good. read more

The ice cream looked good but after we tried some it wasn't that great. We got a large hot fudge Sunday and a Reeses cup concrete... probably won't go back... read more

Great affordable place to grab a bite to eat in a town where fine dining is more abundant than cheap. (I love that by the way.... who wants to travel to a town filled with all the same chain places as back home?) This deli is a good example of small town charm. The young lady behind the counter was friendly and happy and quickly served up the roast beef sub my husband and I decided to split. The homemade potato chips are DELICIOUS!! Wow! The bread the sub was served on was fresh and buttery flavored. All the ingredients were fresh and we quite enjoyed it. We were told by that lady behind the counter that they had just re-opened after a two week closure to remodel. I'm not sure what was done, but the place is still really plain inside. I hope they have plans to put up some artwork and add some color to the tables, whether by table cloth or fresh flowers or.... it needs a little "something" so it doesn't feel so sterile in there. Otherwise, this place is A-OK. Will gladly come back when we pass through again. read more

It's that small town deli/ice cream place you remember from your youth. They have all the staples including something called a Shake-a-chino. A coffee-flavored shake. Love it. read more

We got stuck in Hermann after missing out our train stop in Jeff city & I'm thankful for it because of this place!! It was DELICIOUS I even had my dad take a bite there too when he arrived to get us!! *Friendly place *good food * yummy custard *affordable read more

Came here while on vacation. Burger was overcooked, but more disturbing was the fact that the staff refused to use gloves while handling food in plain sight of the guests. They were handling cash, cleaning tables, removing trash and then prepping food without washing hands or using gloves, cleanliness is clearly not a priority. read more

Loved the peanut fudge sundae. Friendly fast service in downtown Hermann at an affordable price. Perfect place for a cold treat on a hot day. read more

When my wife and I come back to Hermann to visit my family, this is always a place we stop at while in town. Nothing like getting a cone, concrete, or shake to go and walk around a scenic small town in the summer. While they do offer dining items, I've never actually gotten any of those. We just go for the frozen custard. Cones, sundaes, etc, all the standard items of an ice cream shop. Just avoid the smoothies; no real fruit used in those. read more

Great sandwiches, ice cream, service, a step back in time with the pinball machine, etc. I really enjoy this place's sandwiches. They have healthy options such as turkey , but also have hamburgers, fries, and so on. They have shakes, Malts, ice cream cones, sundaes, concretes, and so on. If you want chocolate, they'll have it, but if you desire a Reese's pieces concrete, they'll do that as well. Homemade chips, great deli sandwiches. We always tip the staff , as they're a family operation, I believe. read more

Best ice cream around! The friendliest service I think you'll find anywhere. The sandwiches and hamburgers are fantastic!

This is the best whole in the wall ever. Superb ice cream. Their sandwiches are heavenly. And their fries are some of the best I've ever had

Just okay. That's it. But here's the thing. This small deli is not holding itself out to be something more than it is. Still, I'm giving a 3-star rating because with a few small tweaks, it could be special. The roast beef? It comes from Sysco like the other meats. Why not buy local and fresh meat from nearby farmers. The cookies? Not fresh and bought directly from Central Dairy. Why not bake daily? This store needs a little more charm, something a bit more special. Perhaps a Purple Cow. In fairness, the staff was kind and friendly. The chips, however, were special. If only there could be a few more signature items on the menu. Not bad. Not good. Just okay. read more

Great place for a quick bite in Hermann! Had the Reuben and a burger as well as some custard. Priced right and decent eats!

I went to the deli with my family from the very beginning we got welcomed from the owner ordered and the food take 15 The waitress was super nice The food was excellent The people that owned the restaurant were friendly and a very good this place was good from the very beginning read more

We had the Cajun burger and fries, the chicken salad club, and the pumpkin pie concrete. Everything was delicious including the homemade chips that came with the chicken salad club croissant. The pumpkin pie concrete was a perfect blend of pie including the crust (best part) and creamy custard! Very friendly staff! read more

Okay. Slushy was decent for two bucks. Everyone else complained that their slushy was too sweet. Tables were very dirty and no one offered to clean any of them. read more

From what other reviewers said, I think the custard must be decent but as far as the food goes...not so much. The sandwiches and fries were as unremarkable as they were cold. Very boring not to mention the deli sandwiches were half sized. One redeeming quality was there home made potato chips. And the staff was very friendly. Other than that it was largely a waste of calories. Especially with better quality restaurants in the immediate area. read more

Excellent experience. ABSOLUTELY wonderful menu. Great value. Definitely plan a lunch break here. The icecream is even better than the food. read more