it was my first time here and liz was very helpful! she gave me tips and was very nice! the nails came out super cute and the design came out really nice! read more

I absolutely love getting my nails done here! I've gone to both Liz and Jocelyn and they are both amazing. I get acrylics and they always make them look so thin, natural, and clean, which is exactly what I like. My nails never feel bulky or overly thick, and they really take their time to make sure the shape and overall look are perfect. They're also both super easy to talk to and make the whole appointment feel like you're just getting your nails done by your home girl. I'm always happy with how my nails turn out and they last really well too. They are both super busy, so if you can get in with either Liz or Jocelyn, you're lucky lol. Definitely recommend them both! read more

Why I Loved Downey Nails & Lashes and Why I Won't Be Back I've been coming here for several months, maybe close to a year. The receptionists are always friendly, I'm usually seen quickly, and the prices are affordable compared with other salons I've visited. On a previous visit, a technician even mixed two colors to help me get the shade I wanted. That kind of care kept me coming back. Today I came in for a builder gel fill and a pedicure. I had a Pinterest photo of the light, milky, almost translucent brown I wanted. I couldn't find anything close in the color books, and the shades suggested to me were very different. The pedicure technician brought several more books and opened them on my lap, but one of my hands was being worked on while the other needed to go into the UV light. I couldn't turn the pages easily. They kept asking if I'd chosen a color, and I felt so rushed that I finally picked a random brown for my toes. I'd also asked for my longer nails to be shortened and shaped to match one I'd broken. When I noticed the builder gel was pink, I said I wanted clear so I could wear a nearly translucent color. The technician assured me it would be fine and continued. I had to ask more than once for the longer nails to be filed to match the broken one. With the pink gel underneath, I ended up choosing dark brown for my hands instead of the light color I'd wanted. At checkout, I explained what happened and asked to pay to have my toes changed to match my hands. The owner came over promptly and kindly said he'd cover it since I'd just had the pedicure. I appreciated that. But the same technician did the color change, applying the dark brown over the polish already on my toes. She made comments about how I'd originally wanted a lighter color. By then, I just wanted to leave. I've had mostly good experiences here. I even returned after earlier visits when two technicians cut my toes and another cut my hand, because I understand mistakes happen. Today was different because I felt rushed, unheard, and like I was bothering them by asking for help. I left frustrated when getting my nails done is usually a chance to feel pampered. You may have a different experience, but I wanted to share mine. It's the reason I won't be back. read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

Liz is great! Very detailed doing nails and designs. She communicates every step of the process making sure you are satisfied with shape size design thickness of the nail!!! Will definitely be coming back to her!! Thank you for your patience with my pickiness read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

Hands down the best place to come! I travel from the OC just to see Sam. Highly recommend Downey Lash and Nails

amazing service by Julie and Ken! Been here for a while and will come back everytime. The place is clean, well kept, great services and beverages are provided read more

i got a pedicure today and the service was amazing. I was surprised to be taken care of so fast since it's always packed. i love that they always offer you water or juice. the music always hits and the staff is always friendly. I definitely would recommend this place read more

Julie is so awesome at my pedicures and tom always does my nails the way I ask love it here they always satisfy my needs thank you guys read more

Downey Nails And Lashes - Cat eye nails and pedi awesome work - Nail Salons Near Me - Downey, California

Loved Liz and her work! she's very fast but good at her work took her time to get my nails right. Very friendly 10/10 coming back to her

I came in for a service front desk are stuck up and lack communication and customer service. I left feeling dismissed and undervalued as a customer that has been coming for a while. I was switched between nail techs twice, took 11 mins for the tech to walk in circles was so unorganized. When I asked to simply change the polish color, because of how long she was taking I was told someone else would need to assist me. I said that would be the 3rd time so no. I spoke to the owner and she explained that there is a process for assigning customers, but the way the situation was handled still felt unprofessional. Rather than addressing my concern, she continued trying to justify the technicians' behavior. She attempted to hug me despite me letting her know about the lack of professionalism and I just walked out. Whether it's a nail trim or a simple color change, a tip is still being provided. The experience left me feeling as though I was being passed around based on who might receive the "better" tip. I hope management takes this feedback seriously and does better. read more

I've been to this nail salon a couple of times and I have to say they are literally what you see in those 2000s girly movies with the drinks, mani and pedi. Liz did my nails with gel x and design and she did exactly what I asked for and was super professional. Made me feel so comfortable. Also a huge plus is that margaritas are chefs kiss and FREE! read more

Downey Nails And Lashes - Gel x nails with design - Nail Salons Near Me - Downey, California

Sam and Kevin did it again !! Sam does my pedis and kevin does my gel x nails Amazing design and service i love this place read more

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My Daughter & I have been coming here for years. We get our Nails, Pedicure's & Lashes & it's never a disappointment. We always leave feeling beautiful with what we ask for. They also serve complimentary drinks. read more

Amazing services. Lash, nails and pedi cures on point. Very friendly staff. Very clean. Great vibe!

My nail tech LIZ NEVER misses! I've been coming to her for a while now, and every single time I leave obsessed with my nails. She always brings my ideas to life and somehow makes them look even better than what I originally had in mind. Her attention to detail is amazing, her work is clean and precise, and my nails always last beautifully. You can tell she genuinely takes pride in her work and cares about making sure you leave happy. On top of being incredibly talented, she's so sweet, welcoming, and easy to talk to--the whole appointment is always a vibe. I'm constantly getting compliments and asked where I get my nails done, and I will recommend her every single time. If you're looking for someone consistent, creative, talented, and who will have you leaving the salon feeling like THAT girl, this is your girl. 10/10 every time. I wouldn't trust anyone else with my nails! read more

Another great mani service with Kat. Great service but super busy on the weekend. .... read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

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Only 1 week of my gel manicure and it's already chipped and lifting on each nail They didn't remove my builder gel underneath this gel manicure which is causing the lifting read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

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The atmosphere is extravagantly put together. Staff is friendly and welcoming. They took their time and were attentive to my requests. I had the Champagne &Rose pedicure and was so relaxed. read more

Downey Nails And Lashes - Gel mani French tip - Nail Salons Near Me - Downey, California

Literally the worst service possible. Aside from the girls being super bratty and stuck up in the front, Liz is the worst person to be doing nails. Shes super aggressive with your fingers and hands. She hurt me multiple times and was being unapologetic about it and just kept doing it. Towards the end I just wanted to get out of there. Here is what my nails looked like literally on the car right after. read more

Downey Nails And Lashes - Look at my fingers!! Literally this was caused by how aggressive she was filing my nails - Nail Salons Near Me - Downey, California

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I didn't want to have to leave a negative review, but after giving this salon three chances, I feel it's necessary to share my experience. The first time I came in for a pedicure, I had a male technician whose name I unfortunately do not remember. He applied gel polish, but when I got home, I noticed that the gel had seeped onto the skin around one of my big toes. I returned to the salon to have it corrected, and during that visit, I was informed that both big toes needed to be corrected. I was not aware that the other toe also needed attention at the time. I let it go because I understand mistakes happen, and I didn't think it was worth making a big issue over. The second time, my pedicure was done by Nina. During the service, she accidentally nicked my toe, causing it to bleed a little. Again, I chose to overlook it because I assumed it was an honest mistake. Unfortunately, my third visit with Nina was unacceptable. During my pedicure, she pulled out a hangnail, which caused my toe to bleed significantly. At the time, I didn't know any better and assumed this was a normal part of the pedicure process. After doing some research, I learned that pulling out a hangnail can create an open wound and increase the risk of infection. Looking back, this should never have happened. The following morning, I woke up with a painful, infected toe that was swollen and draining both pus and blood. A routine pedicure should never result in an infection. I returned to the salon to report what had happened. I admit I became emotional while speaking to the receptionist, but it was out of frustration and disappointment after repeatedly having negative experiences. I want to make it clear that my frustration was not directed at her. She was helpful and handled the situation professionally. I did feel embarrassed having to discuss everything in front of other employees and customers. After three visits, I can confidently say I will not be returning. I gave this salon multiple opportunities, hoping each experience would be better than the last, but instead, the quality of service continued to decline. Overall, it has been extremely disappointing to pay for a service and not receive the level of care, attention, and professionalism that I expected as a customer. No customer should have to return because of poorly applied gel polish, leave with cuts that cause bleeding, or, even worse, develop an infection after a routine pedicure. I'm sharing my experience not to be malicious, but in the hope that the salon takes greater care during its services and follows proper procedures to prevent this from happening to someone else. A pedicure is supposed to be a relaxing and enjoyable experience. Instead, I left with pain, frustration, and an avoidable infection. Unfortunately, this experience has left me with no confidence in returning to this salon. read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

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went in for builder gel on tuesday 9/22/26, the gel is already lifting, nail polish already chipped off. it's barely one day after my visit, they don't take their time with nail prepping. you're literally in & out where as other places take their time. you would think since they charge $5 per nail design the quality would be good but it isn't. waste of money & time highly recommend you go elsewhere. read more

Henry's work is always a 10/10! Fast, pays close attention to detail, and matches the idea I give him flawlessly. read more

Downey Nails And Lashes - Henry's work is always a 10/10!!! - Nail Salons Near Me - Downey, California

Amazing service! Very friendly and welcoming! Tyler does an amazing job w pedicures! Recommend! read more

I appreciate that the salon reached out after my initial review, but unfortunately their response did not address all issues I experienced. They questioned details I had already explained, including which technician worked on me. After providing all of that, the only resolution offered was to repaint the toe where the polish was visibly missing. That offer doesn't fix the larger concerns I raised: I paid for a $50 pedicure that was a full upgraded service. Instead, I received a basic pedicure with poor gel application, missing steps. Being asked to come back just for a polish touch-up would inconvenience me even more after an already incomplete experience. I stand by my original review. I did not receive the service I paid for, and the proposed resolution did not address the quality or customer care concerns I reported. read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

I've come here a few times now and the staff is always very nice and do an amazing job. They accommodate to your needs very well and have a positive atmosphere. read more

My nails came out better than I expected! I love my nail lady Jade she's the best always gives her best work,quality and effort. I love seeing what ideas she has and how much detail she puts into my nails! Get your nails done by Jade ! read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

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I've been a customer of Downey Nails and Lashes for nearly two years, and the nail technicians have been phenomenal. Their work is consistently excellent, which is why I've often recommended them to friends and family. Unfortunately, the same cannot be said for the salon's management and front desk staff. Their scheduling and customer service are extremely disorganized, and they seem to have little regard for the customer experience. The salon routinely overbooks technicians and assigns walk-in clients to technicians who already have upcoming appointments. Despite making appointments every time I've visited, I've regularly been forced to wait 15-30 minutes past my scheduled appointment time, even though I make a point of arriving early as a courtesy. My most recent experience was the final straw. I scheduled both a lash lift and an acrylic fill. When I called, the receptionist told me my lash appointment would be at 5:00 PM and my nail appointment at 6:00 PM. However, the text confirmation I received only listed a 6:00 PM appointment. On previous visits, I had been told by the front desk that appointments are not considered booked without a text confirmation, so I reasonably assumed the salon had adjusted my schedule and moved the lash appointment. When I arrived at 6:00 PM, the receptionist informed me that the text confirmation was incorrect, my lash appointment had actually been at 5:00 PM, and I had missed it. No apology was offered, nor did anyone attempt to rebook the service. I then asked if I could still proceed with my 6:00 PM nail appointment, only to be told that my nail technician would not be available for another hour. The receptionist blamed the delay on my technician's timing, which was both inappropriate and inaccurate. I've worked with the same technician for two years, and she has always been professional, efficient, and respectful of her appointment schedule. It was clear that the salon had double-booked over my appointment. Their only solution was for me to return at 7:00 PM, which was not possible given my schedule. This experience was incredibly frustrating because I genuinely love the work of the nail technicians. However, I can no longer tolerate the level of disorganization, poor communication, and lack of accountability from management. As a result, I will not be returning, and I can no longer recommend this salon to others. The business needs to get control of its scheduling and customer volume before more loyal customers have similar experiences. read more

Such a well put together place. Decent prices, attentive service. And they serve you tea, water and NA cocktails. Cute decor. I loved it! Thank you Lina for my cute nails read more

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Liz is the best ! She offered everything and showed me some of her work that she has done . She's very talented and friendly.

Went here for the first time and got a lavender pedicure with regular polish. No problems there. Got home and was going to change sandals when I noticed the polish had lifted. Polish had already Been dry for 3 hours now, should be more then enough time to dry. Will not recommend this place ever read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

Got in quickly and they provided free drinks and my nails turned out great! Not a long wait time.

I came here for a gel x set and while the nails themselves came out really nice -- the design is clean and exactly what I asked for -- I can't help but feel the price was steep. $105 for medium gel x felt overpriced compared to other places I've been. Service was quick, which I appreciated, but the overall experience could have been better. At another salon I visited in Houston, the receptionist greeted every guest warmly and made sure to offer drinks, which added a thoughtful and welcoming touch. Here, I didn't notice that same level of attentiveness or hospitality, and it made a difference in how the visit felt. If you're looking for fast service and quality design, this place delivers. But if you value the extra touches and a more inviting atmosphere for the price point, there are definitely salons out there that do it better. By the way they don't give you an estimate of price. So make sure to ask before. And for kids if you wouldn't want gel on them make sure to ask for regular polish. read more

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Nice place, very big. Just went for a full set and pedicure. I wish the stations were cleaner. My guys station is filthy. He's good and pleasant but he could clean it a little bit. read more

I'm so obsessed and happy with my acrylic nails Kathy is the best her work talk for itself and her customer service is the best read more

Downey Nails And Lashes - Nail Salons Near Me - Downey, California

Service request was good I went somewhere else to get nails done and my service was bad at other place so I came back. Henry hooked me up with new fresh set and they look amazing read more

Liz does great acrylic nails and designs! Definitely recommend her! She's also super sweet

I went in for something very simple. Just a gel pedicure and clear gel manicure. I have never been so disappointed by a service before. I have one injured nail, it's on my pinky. A new nail is growing underneath. I told who was doing my manicure to leave it alone and she proceeded to cut the old nail off. This caused me so much pain. I repeated for her to just leave it alone as it is still healing and I don't want to risk infection and she continued to chip away at it. This caused me so much discomfort for the next few days. Causing it to bleed at work. The clear gel manicure over all looked horrible. Nails were cut and filed differently and she only did what seemed like one coat and the top coat. She then just DOUSED my hands in oil. And left them like that? I am so confused. The pedicure was OK however I just wasnt feeling the most relaxed. They keep chipping away at an insane amount of skin around the nail. Then she said I cut my own nails too short, but they look okay to me. And I still have enough nails even on my pinky for the gel to show. I don't understand the commentary. I reached out, followed the instructions to send pics through text and haven't hear back since. When someone comes in saying to leave a finger alone, I think it's important to listen. This should have been very easy and simple. Just something to make me feel put together as my nail is still healing. I couldn't even relax in my chair. All of this for 75 dollars. Not worth it, especially when given the opportunity to correct this or talk outside of a review. Lack of accountability. After an experience like this, now I know to expect way less from this business. Goes to show a lot about how your business is ran. Money hungry and quality is low. read more

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I came in as a walk in with my daughter at noon. The receptionist was welcoming & took us right away. Establishment was clean and bright with classic colors. The floral corner has a queen back chair and swing, for picture taking. We both wanted a mani/pedi which took about an hour. Average cost for Gel mani and regular pedi was about $60...they were very nice and efficient. Excellent quality service. I enjoyed the pampering. read more

Downey Nails And Lashes - My gel nails - Nail Salons Near Me - Downey, California

I came in today and had Liz help me today, I came in wanting builder gel and she convinced me to get gel x and I love it!! Thank you Liz for being so helpful and fast at doing such a great job read more

I didn't think my lashes could curl! They did thanks to Mia! Come early for parking it was packed.