For more than five years, I had been a loyal customer of this business and referred over 10 people to them because I trusted their services. During one of my visits, I experienced a situation where an employee was speaking about me in another language, and it made me feel singled out and uncomfortable. Based on the interaction, I felt that I was being treated differently, and I believed there may have been racial bias involved. I brought my concerns to the owner, hoping to resolve the issue professionally. Instead, I was told that I was no longer welcome at the business because I had missed an appointment. That missed appointment occurred while my grandmother was hospitalized, and I believe the circumstances were not taken into consideration. The owner also told me that the staff had held a meeting about me, which made the situation even more upsetting. After my experience, I no longer feel comfortable supporting this business, and I wanted to share what happened so others can make their own informed decisions before choosing to go I also want to mention that a similar situation happened to my friend, who is also a person of color. Based on both of our experiences, I believe there is a pattern in how customers of color are treated. Dora was also very rude and unprofessional throughout these interactions. My father is an attorney, and he will be taking legal action regarding my experience with this business. My friends are also looking for new lash techs and will no longer support business . They just lost a lot of customers The owner reached out and is still not taking accountability. I told them that I had an issue and they never acknowledged the discrimination that I faced. Second of all I've sent many customers there and I've always been on time during the grace period . So don't make an excuse as if that's the problem. Third of all, I've only gone to Chelsea and only liked Chelsea so they could've continued to book me with her instead discredit my feelings and told me that I wasn't welcome because I brought an issue to them now they want to respond because they know that they are wrong and again we will be taking legal matters. Also, now I have proof that you just told somebody that they said that they were discriminated and not to make that as an excuse that's worse on you. I also reached out to the business several times trying to resolve it through text and they blocked me and never Responded, They're only acknowledging me because it makes their business look bad me and me and Chelsea never had issues. She would even talk to me about her kids schooling troubles, so you're making up excuses. That was a troubling experience however I have found a salon, more professional, and the quality is way better than Moon Lash. Please take your money somewhere else. They do not acknowledge you and it is not worth it. When I shared my experience, they couldn't believe that happened. They have never had to tell a customer because of a complaint. They are no longer welcome. read more

Moon Lash in South Gate - The owner never responded to my complain then he told me if I don't like it I can go somewhere else - Eyelash Service Near Me - South Gate, California

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Love the way they do my lashes ever time. Very peaceful experience puts me to sleep. Staff is friendly. I have severe allergies and they recommend the sensitive glue it was perfect for my needs. read more

I got no response from this business, so I found a new lash tech. Reached out via email & Instagram. read more

Moon Lash in South Gate - Eyelash Service Near Me - South Gate, California

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I've been a customer of Moon Lash for years and I just recently moved so I decided to check out this location as it is my closest Moon Lash. So far I've been here 3 times and all I've booked have been with Chelsea and I've loved how my lashes have looked. Thank you Chelsea for your amazing work! read more

Moon Lash in South Gate - 3D Volume - Eyelash Service Near Me - South Gate, California

I just had the worst experience with Dora Y. She is rude. I came in for a lash removal and she had just put the glue over my eyes. As I am laying there I hear her coughing so my natural reaction is to jump and open my eyes to see if she just coughed over my heard! She then YELLS at me "DONT OPEN YOUR EYES!!" I said ok: but in my head I'm like lady you just coughed over my head ! I'm couldn't tell if she had a mask on or not because she didn't have one on when I laid down. Very unprofessional and rude. I think I'm done with moon lash read more

Amanda has been doing my lashes for almost a year now and I truly couldn't recommend anyone better. She is so patient and creative. I used to get my lashes done at the Brea location which was great too and followed Chelsea to South Gate, but once I found Amanda at South Gate I stayed with her. She does a mix of wispy dramatic volume and 3D on mine and just started getting bottom lashes again and am very happy with her. I wish it hadn't taken me such a long time to write this much deserved review. read more

This is my go to lash spot!! Chelsea is always spot on when it comes to my lashes & the quality is always so amazing !!! Very peaceful every time i come into the location (: Definitely recommend coming in (: read more

Moon Lash in South Gate - Eyelash Service Near Me - South Gate, California

Chelsea is the best I recommend her love her work love my eyelashes she's been doing my lashes for a while now.

I've been a client here for 6 months to a year, and until now my experiences were fine. Unfortunately, this visit completely changed my opinion. This business offers online booking, yet multiple times after booking, I've been contacted and told the time I selected was not actually available. Each time, they changed my appointment. While inconvenient, I was patient and understanding. This time, I booked online again and was once more told the appointment time I chose wasn't available. They attempted to move my appointment, and I simply asked if the time I booked wasn't available and they replied with no and the new times they had available. After that I had no choice but to accept the new time but after that message, they completely ignored me. No confirmation, no response, nothing. Ignoring a paying, returning client after changing their appointment is unprofessional and disrespectful. If online booking is inaccurate, it shouldn't be offered. And if a client is asked to adjust their schedule, the bare minimum is a response. What's most disappointing is that this could have been resolved with basic communication, but instead I was left hanging with no clarity about my appointment. I won't be returning, and I would caution others to be prepared for last-minute changes and poor follow-up. read more

Veryyy bad the girl was being upset with me just because my eye was shaking and it was less than 35 minutes for finish a 3D lashes and also it was a new set I feel pain in my left eye but I don't have time for drive 55 minutes again and also I'm working pretty far for them I don't live close also hope that next time another girl do my lashes read more

I always have a great experience at Moon Lash Southgate! It's clean, serene and calming! Everyone working there is super friendly and professional. Chelsea does my lashes regularly and she's amazing! She's always gentle, clean and consistent. I highly recommend this location!! read more

Vivian was a delightful technician!! Welcoming & ready for me! Her energy was sweet & she refilled my lashes diligently & speedy did not feel rushed, nor long. Will definitely choose again finding time is a big deal for me, think I found my person, although all the ladies have been great! read more

I go with Amanda , she always does a great job . This was the first time I got eyelash extensions because I was nervous . But Amanda helped me chose a style best for my eye shape . Something natural but sexy she says . Highly recommend to anyone interested in getting lashes ! read more

Moon Lash in South Gate - 3D sexy lashes 13-10 - Eyelash Service Near Me - South Gate, California

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I found this place a few months ago and I've been going with Daisy and she always does such a good job!

I've been going to Moon Lashes for at least three maybe four years. I started at the Brea California location and then moved to the Buena Park location. I discovered Chelsea at BP and followed her to South Gate, Moon Lashes latest location. Chelsea does excellent work and pays attention to details. My lashes are long lasting and I fill them appropriately 3 to 3-1/2 weeks apart. They're light and I hardly feel them. Very comfortable and good quality. If you follow the instructions and take care of your lashes, you'll be pleased with them. I get compliments from people. read more

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I love coming here! Miss Daisy L. is the best! 10/10 work very easy to book on the app read more

Moon Lash in South Gate - refill 3d volume natural look - Eyelash Service Near Me - South Gate, California

I always go to Dora for my 2D lashes, and she never disappoints! She's incredibly fast, and my lashes always last a good amount of time - usually around 3 weeks. If you're looking for an eyelash technician who does a great job and values your time, ask for Dora! read more

Dora is the best totally recommend love this place will be back ! Super pretty lashes !

I love coming to Moon Lashes, my lash artist is Amanda. She is so informative and always so sweet. I've been coming to her for 6 months now and every time she leaves my lashes so beautiful! She explains in detail and also recommends what suits my eyes best. I recommend her to everyone I know! Thank you so much Amanda, book her! read more

Moon Lash in South Gate - Sexy 12 to 10- 3D Refill - Eyelash Service Near Me - South Gate, California

I would like to give a shout out to all the women out there who do their lashes on a routine basis! It's a lot of work and anxiety not knowing how your lashes will turn out. First of all I would like to Thank Amanda for seeing me so last minute. She is amazing! I will try to make this Long story short. I only get lash extensions when going on Vacay. Ok back to the story. A day before coming to this place, I went to a previous lash salon. Yes, I asked for Classic new set, but not expecting to come out with lash spacing and not even looking like I had eyelash extensions. I expressed my concern to the lady but she said it "LOOK FINE". I left and honestly was not satisfied. I paid big bucks for those lashes. Upon contacting her today to tell how unsatisfied I was, she replied hours later and said she would not be able to see me until a few days UGH! I leave on vacation in a few days I said. I won't say the name of the lash salon out of courtesy but I will be giving them a review (you can find it on my Yelp reviews ;) I went on Yelp and found this lash salon. I went online booked an appointment but had to wait for a reply..... I was so anxious I then found the phone number and I called them. The gentleman who answered said Amanda will be able to see you at 3 PM. Sure enough I get there not only is she friendly, She explains what the previous lady did wrong on my lashes. She starts working on my lashes and poof she did Magic! Now it looks like I have eye lash extensions! The price was a little expensive but I'm ok with it because it was worth it! If this is your first time getting eye lash extensions or need your extensions replaced COME HERE! read more

Moon Lash in South Gate - Before and after (top photo from another salon and bottom by Moon Lashes) - Eyelash Service Near Me - South Gate, California

I got my eyelashes done with Chelsea I would definitely recommend her eyelashes always last me about a month and I still go in with a full set. Thank you Chelsea you're amazing!!!! read more

Moon Lash in South Gate - 6D VOLUME EYELASHES - Eyelash Service Near Me - South Gate, California

After going through several lash technicians in LA after moving here from Chicago and being left disappointed, I've finally found my "lash girl" -- Chelsea. The best part is my lashes always last at least 3 weeks and the results are always consistent! They'd probably last longer if I wasn't such a hard side sleeper! No matter what Chelsea never rushes our appointments and is somewhat of a perfectionist as well. The lashes are always lined up great and Im not peeved at any lashes pointed in odd directions. They're light,fluffy, dreamy, and natural. Best yet when they start shedding there's no huge spaces in between. Not sure how she does it, she's a lash magician. Go book Chelsea! read more

Chelsea is very thorough. This location is very clean and calm, I always fall asleep. I get compliments everyday and they last a long time!

Shoutout to my lash tech Amanda! She does the 3D mink wispy set on me and I absolutely love her work, and not to mention durability of the lashes. Amanda is professional and attentive to her clients, explains the process and makes you feel nice and welcomed. You can request an application and she is very prompt on responding to confirm her appointments. Facilities- clean restroom, available parking, areas Seem clean and the best music to relax to! read more

Moon Lash in South Gate - 3D wispy by Amanda - Eyelash Service Near Me - South Gate, California

I love the quality of their lashes and the technicians are all amazing! Amanda is one of my favs. The vibe is fun and friendly read more

Moon Lash in South Gate - 3D lashes - Eyelash Service Near Me - South Gate, California

My lash tech daisy does an amazing job! She is fast and will make sure you are satisfied with your lashes.

Vivian the best ever my lashes came out perfect can't wait to take pictures please go to her make sure you tip

Vivian Was my lash tech and she was really fast & good. My lashes lasted me soooo long, about 3 weeks. Would definietly recommend for something quick and last minute. The vibe was very relaxing and clean. read more

Very pretty lashes! I go with Daisy every time, such attention to detail! I go here every two weeks to get my fill, I recommend. read more

Moon Lash in South Gate - Eyelashes - Eyelash Service Near Me - South Gate, California

Daisy did an amazing job with my eyelash lift. This was my first time at the shop and it was very clean and neat too. I will be returning

I got my lashes done with Vivian and I loved them definitely recommend if you're looking for something cute and fast.

Got my lashes done a couple weeks ago with Kathy (flat lashes, 10-12 mm length) and they were so cute! Will definitely be back read more

Moon Lash in South Gate - flat lashes, lengths 10-12 mm - Eyelash Service Near Me - South Gate, California

Rude customer service, did not do what I asked for ! Acted unprofessional I do NOT recommend this place at all. Don't waste your time or money here . read more

Because if somebody has an emergency and they missed their appointment, you're getting charged $25 whether you like it or not

my eyelashes are done beautifully every time I come in. It is so relaxing. See Chelsea for your eyelash service. Leona read more

Upon arrival, you notice the decor is chic and clean. To get an appointment is easy and fast and everything can be done online via their website. My lash artist is Eva and she is caring and attentive as you get your lashes done. She makes you feel comfortable and her work is quick, soft, and beautifully done. The retention for lashes are great. I didn't have to come back for five weeks and more than 60% were existent. I didn't lose lashes in batches either. It was lashes here and there that still made my lashes look wearable. I definitely recommend this place. I live more than 45 mins away but it's still worth the drive. read more

Moon Lash in South Gate - Refill volume 6D cat eye - Eyelash Service Near Me - South Gate, California

Very bad and expensive , myself I don't see the lashes and she took to long time , I didn't went back to tell her because I have to live to my vacation next day read more

Just had my 3-week lash fill with Daisy at Moon Lash in South Gate and she did an amazing job as always! I love coming here to get my lashes done it's a great place very welcoming and all the ladies are very sweet! I definitely recommend coming here if you want to get your lashes done! Thank you Daisy for another beautiful lash set! read more

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I have never written a review for a store before, but I do want to support Moon Lash. They do a good job on eyelash extensions. I used to go to the Buena Park one. South Gate is closer to me. Environment: 5 starts Customer Service: 5 starts Experience: 5 Starts Eyelash extension: 5 Starts Highly recommend! Once you try Moon Lash, you won't go to other eyelash stores. read more

Moon Lash in South Gate - Eyelash Service Near Me - South Gate, California

I love this place. My friend actually recommended me to get my lashes done here and I always get them done with Daisy. She always does an amazing job. Always clean and organized. read more