Awesome staff. It was my first time and loved the customer service. I was assisted by Marlena. She…read morewas great. She explained thoroughly and made my experience wonderful.

I had never gotten a spray tan however she made me very comfortable! It was really easy and quick…read moreand she walked me through the whole process. The vibe in there makes you feel good and you know you are going to come out looking amazing!

I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am disappointed with my experience, as this is now the second time my reservation has been…read morecanceled just 30 minutes before the scheduled appointment. While I understand that unforeseen circumstances can happen, last minute cancellations like this are highly inconvenient and disruptive. What makes this situation frustrating is the strict enforcement of the company's cancellation policy, which charges customers a 50% fee when canceling less than 24hrs in advance. It is only fair that the same level of accountability be upheld on both sides. Customers are expected to respect the policy, and in return, the business should demonstrate the same consideration and reliability. Not be compensated with a $5 discount. When if I had canceled the appointment would have been charged $30. Experiencing this issue more than once concerns me about their consistency and professionalism. I hope improvements are made to better manage scheduling or compensation.

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

I've been to this location a few times! I've had a pretty good experience overall. During my last…read morevisit I met a great wax specialist, Bree! She was very nice and made me feel comfortable throughout the services that I was going for. Highly recommend!

I was looking for a spray tan for Halloween. I spoke to Crystal on the phone and she gave me the…read moredetails of how the spray tan works and very patient with me. I went in and got the spray tan and I have to say it looked very natural with no streaks! The vibe in there was awesome because it was peaceful and I felt very comfortable. I recommend Crystal for a spray tan!

5 stars!! I love my tan!! Crystal is the best! The vibe was definitely there good playlist super…read moreclean she explained everything and mixes the color to match your skin I am in love I will be back frequently!! Recommended 10 out of 10!!!!!

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

Ive gone with Hima, this would be my third time. Now. I did went with another another closer…read morelocation, but I was too spoiled from Hima's perfect lamination brow, that I had to come back. Its a further drive for me but so worth it. Totally recommend

1. $12 for eye brow clean up 2. There is a little wait, i…read morewaited about 10-15 minutes to get called and another 10-15 minutes in the chair, from the comments i have ready regardless if you made an appointment. Don't come if you need to get in and out quick. I went in a Monday around 1pm 3. I think they did a good job. Not amazing but good. 4. Threading hurts but this was the least painful threading i have ever received

Wow, this girl knows what she is doing! I love my new eyebrows. I'd never had them done so I was…read morenervous about how they were going to turn but I am happy!

Mari knew exactly what to do to fix my thinning crooked eyebrows. I will be coming back. Thank you…read moreMari!

I love it here she gets you in and out super quick and efficiently. soft as a baby. she definitely…read moreknows what's she's doing because I've had different experience's and it was nothing compared to how she waxes. i got a Brazilian wax and it was not uncomfortable at all. she kept the conversation going like if we were sipping coffee lol 10/10 during my lunch break :)

Had a great experience with Jazmina! She had such a gentle hand & I barely felt any pain during my…read moreBrazilian. I was amazed the hair was even coming off because it felt so effortless. She is super friendly & makes you feel so comfortable. 100% recommend her and will be coming back!

I recently booked the SBV Custom Facial at Skins Beauty Vault in Downey, and I can confidently say…read moreit was one of the best skincare experiences I've had, all thanks to Felissha. From the moment I walked in, the space felt clean, calming, and very welcoming. It's not a huge, flashy spa, which I actually loved because it made the whole experience feel more personal and one on one. Felissha made me feel comfortable right away and took the time to really understand my skin concerns. The facial itself was incredibly thorough. It started with a deep cleanse and exfoliation, followed by extractions that Felissha did so carefully and more comfortably than I expected. What stood out the most was how customized everything felt. Nothing seemed rushed or generic. She really paid attention to what my skin needed and adjusted the treatment accordingly. The mask and finishing steps left my skin feeling hydrated, smooth, and noticeably brighter. I walked out with that clean, healthy glow, not just temporary shine, but skin that actually felt refreshed and balanced. Another thing I really appreciated was how knowledgeable Felissha is. She gave me helpful tips on how to take care of my skin between appointments, which made the experience feel even more worth it. Overall, if you're looking for a facial that delivers real results and not just relaxation, I highly recommend the SBV Custom Facial with Felissha. It's perfect for anyone dealing with breakouts, texture, or just wanting to improve their skin over time. I will definitely be coming back. P.S The next Day my skin felt amazing!

When above and beyond to clean up my face. Very careful with blackhead extraction. She's very…read moreknowledgeable, and caring. Thank you so much ! I will be going back !

I have been coming to this establishment for multiple years now. The service and the ambiance are…read morefine, the tech is friendly, but I have been disappointed multiple times with their time management skills and the way they handle appointments. On one occasion, the tech was one hour late, "she thought my appointment was an hour later than what it was". Although she clearly scheduled my appointment. I decided to give it another chance. Often times, I am given an appointment time and I have to come and wait for a lot longer than I should. Now it took multiple events for me to sit down and write a review, but "I've just about had it with the lack that of time management skills. I will no longer be returning here. It's time to move on.

Recently received a scalp treatment and a facial. It was so amazing. The tech knew what she was…read moredoing and I instantly felt relaxed and in good hands. Definitely coming back.