Jen, thank you so much. I literally just had the best experience. It was my first time getting…read moreservices from you. Our convo was too funny, your hand so gentle, and cleanliness top notch.

I am so disappointed as I really thought this was going to be my new go to wax place! My first…read moreexperience here was pleasant, my waxer was so nice and did a great job. What I have an issue with is their communication. I had an appointment booked today and even received a email to confirm 2 days before which I responded to immediately. To my surprise, when I show up to my appointment, the receptionist tells me the sugarist wasn't there and they tried to call me to reschedule my appointment. I actually never received any calls, texts, or emails from them.The receptionist claimed they couldn't leave me a voicemail. I seriously doubt they ever tried to contact me to reschedule! There was no other sugarist who could wax me, the only option they gave me was to reschedule me for a different date. There's nothing ruder than wasting someone else's time! This could have easily been avoided and they could have retained a customer if they didn't drop the ball with communication.

I've been coming to Spa Studio for a few years now and Yvette and Issy are truly the best! They're…read moreso welcoming and accommodating that you feel right at home. Yvette and Issy make sure that your skin is a priority, so they take their skin prep seriously which makes the appointment last a little over an hour, but this is to make sure that the hair removal process is seamless and less painful. When you first walk in, there's a cute little waiting area. There's only two rooms, so max two people at a time, which is why booking in advance is a must. Sometimes cancellations occur, but rarely. The rooms are spacious and SUPER clean, the girls put on some calming music. They're both super friendly so the time flies by! They almost always have snacks and water available for you. From the multiple places that I've been to, this one is by far the closest and wallet friendly sugaring place. They're also available via text, Yvette and Issy are super accommodating and I highly recommend to anyone who is thinking about sugaring.

I have been coming to this establishment for multiple years now. The service and the ambiance are…read morefine, the tech is friendly, but I have been disappointed multiple times with their time management skills and the way they handle appointments. On one occasion, the tech was one hour late, "she thought my appointment was an hour later than what it was". Although she clearly scheduled my appointment. I decided to give it another chance. Often times, I am given an appointment time and I have to come and wait for a lot longer than I should. Now it took multiple events for me to sit down and write a review, but "I've just about had it with the lack that of time management skills. I will no longer be returning here. It's time to move on.

Just went in to do my Korean lash lift w.Tint with Ms. Ingrid and iloved my lashe lift. Also,…read moreIngrid is so gently calm, and walked me through the whole process, definitelycoming back in 6 wks as she recommended. I go to her for my Brazilian sugaring wax which I highly recommend as well ladies im on 6 wks post wax and hair is very sparse so ill wait a few weeks more for my next appt. And have i mentioned the facials ... its a must with her. Her over all attitude and kindness is what I truly love. Im a people's person and she is a great person.

I have been a client of Ingrid's for over a year and I have to say, she has some magically smooth…read morehands and with so much detail to make so much an impact of making me feel soo comfortable! She has a great vibe and sense of humor! She is very thorough with the after care instructions after facial and Brazilian.

The ladies here are great! Very professional, service is amazing and the place is clean. Definitely…read morerecommend.

I was looking for sugar waxing places because I heard sugar waxing is more gentle on the skin,…read moreespecially for bikini area. I'm glad I started to come here, I noticed I rarely get any ingrowns and not even itchy anymore than traditional hot wax. I've also noticed it's more effective on slower bush growth! Highly recommend coming here for thorough Brazilian wax. Julia is lovely and so cool! Makes you feel very comfortable if it's your first time doing sugar waxing. Switch to sugar waxing! It's better for your skin!

Cynthia is awesome great to talk to while getting wax and forget about the pain definitely coming…read moreback she is my new wax girl

10/10! She does an amazing job every single time, professional, clean work and she is so kind…read more Definitely recommend!!

I haven't got a brazilian in years so I was nervous about how sensitive my skin would be, but Mia…read morewas so delicate with my skin and made sure I felt comfortable with my first experience back She's also an amazing person and we had a great conversation throughout our session which helped take my mind off of the brazilian hahah 10/10 would recommend her to everyone!

This place is a hidden gem. I come here for sugaring, Korean lash lift and tint, and my brows, and…read moreevery single time they deliver. The space itself is super cute with a relaxed, feel-good vibe that makes you actually look forward to your appointments. Mia and Aimee are the real standout. They both have amazing personalities, make you feel comfortable right away, and are seriously talented at what they do. What I really appreciate is that they never rush. It's not a quick in-and-out, assembly line type of place. They take their time and stay fully focused on giving you the best possible service, and it shows in the results. If you're looking for a spot where you can trust the service, enjoy the experience, and leave feeling put together, this is it. I recommend this place without hesitation. Once you go, you won't want to go anywhere else.

Nice work! Professional, clean, service. I recommend this place for your sugaring needs. I have…read morecome in to get my underarms done and I look forward to continuing to use this business for my sugaring needs. Super cute suite with a TV and service with a smile. What I really like is the confirmation I get prior to my appt. I forget everything, so it is really helpful to get a confirmation reminder.

I love getting waxed here! Jewls is super nice and always makes me feel most comfortablei also love…read morethe little snacks she offers!

I've been going to Lilia for about 2 years now for my Brazilian sugar wax and under are wax . She…read moreis very informative and helpful with after care and always does an amazing job. I also get vagicals and they make such a huge difference in my skin. She is flexible with appointment times and accommodates with my schedule. She's amazing!

Had a facial with Lilia and my skin was GLOWING! I got so many compliments! Very relaxing & fun to…read morechat with!

I had never gotten a spray tan however she made me very comfortable! It was really easy and quick…read moreand she walked me through the whole process. The vibe in there makes you feel good and you know you are going to come out looking amazing!

Loveeee coming here! My little 10 minutes of relaxation lol Victoria is always so friendly, i…read morethink she's adorable! Having tanned all year long.

So glad they have a Wax Center in Downey. Booking appointments is easy. They are always available…read moreand there's many waxers available. I highly recommend Rae, she's quick and makes sure to get every hair. I will definitely come back again.

I recently had my first visit and I wanted to share what an amazing experience it was , I was a…read more bit nervous, but Raeleen did an incredible job and made me feel completely comfortable would definitely will be back (: