I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am beyond devastated. Worst experience ever. From start to finish. I don't know where to begin…read more This was my second time back at Sugar and Glow in Downey after many years of having a bad first experience. The few times I've been sugared here have been the most painful experiences. I've been getting sugared ( Brazilians) to be specific FOR YEARS so im no newby to the pain. I didn't decide to leave a review of my experience up until now because at the least, on my first experience I received exceptional customer service. Today just left me feeling really devastated. The customer service with Sugarist Kathy was shocking. I don't understand how someone in this type of field could be so unwelcoming and careless. It felt like she did not want to be there. She did not bother to introduce herself kindly or interact with me in any kind of way. She seemed very annoyed. She didn't care to make me feel welcomed or comfortable in such an intimate service. During the service I expressed to her that she was going too fast for me as I was in extreme pain from the way she was applying the sugar on my skin to the yanking of the hair. She stated that it was because I was on my cycle and because my hair was extremely long, now I understand it was long but like I said im not a newby to the pain of a Brazilian. She could've responded in a more understanding way. It just was not a pleasant experience for me from the moment she came out to get me from the lobby because of the customer service. I don't know if I got her on a bad day, but I wouldn't want any girl to experience the treatment that I did today. Sugar and Glow I hope you reiterate to your staff how important it is to make clients feel welcomed and comfortable, and to simply be kind and friendly, basic human decency. Specially for the price we are paying for these services. I left devastated..

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.

I have been coming to this establishment for multiple years now. The service and the ambiance are…read morefine, the tech is friendly, but I have been disappointed multiple times with their time management skills and the way they handle appointments. On one occasion, the tech was one hour late, "she thought my appointment was an hour later than what it was". Although she clearly scheduled my appointment. I decided to give it another chance. Often times, I am given an appointment time and I have to come and wait for a lot longer than I should. Now it took multiple events for me to sit down and write a review, but "I've just about had it with the lack that of time management skills. I will no longer be returning here. It's time to move on.

Recently received a scalp treatment and a facial. It was so amazing. The tech knew what she was…read moredoing and I instantly felt relaxed and in good hands. Definitely coming back.

The ladies here are great! Very professional, service is amazing and the place is clean. Definitely…read morerecommend.

I've now been here 3x I love this place and the technicians! I come here to get my sides and chin…read moresugared. The results are great and they last. I prefer to get sugared than wax or threading because my skin reacts better.

Cynthia is awesome great to talk to while getting wax and forget about the pain definitely coming…read moreback she is my new wax girl

10/10! She does an amazing job every single time, professional, clean work and she is so kind…read more Definitely recommend!!

This place is a hidden gem. I come here for sugaring, Korean lash lift and tint, and my brows, and…read moreevery single time they deliver. The space itself is super cute with a relaxed, feel-good vibe that makes you actually look forward to your appointments. Mia and Aimee are the real standout. They both have amazing personalities, make you feel comfortable right away, and are seriously talented at what they do. What I really appreciate is that they never rush. It's not a quick in-and-out, assembly line type of place. They take their time and stay fully focused on giving you the best possible service, and it shows in the results. If you're looking for a spot where you can trust the service, enjoy the experience, and leave feeling put together, this is it. I recommend this place without hesitation. Once you go, you won't want to go anywhere else.

This shop is Ukiyo. Located at the very end of the south and carmenita plaza right next to the…read morebridge. 10/10 would recommend. Mia met me at the door and walked me into the room. She was super professional and has an awesome personality while being very professional. She got my sugaring done so quickly. The facility is clean and the room smells amazing. Couldn't ask for more.

Nice work! Professional, clean, service. I recommend this place for your sugaring needs. I have…read morecome in to get my underarms done and I look forward to continuing to use this business for my sugaring needs. Super cute suite with a TV and service with a smile. What I really like is the confirmation I get prior to my appt. I forget everything, so it is really helpful to get a confirmation reminder.

I love getting waxed here! Jewls is super nice and always makes me feel most comfortablei also love…read morethe little snacks she offers!

I've been going to Lilia for about 2 years now for my Brazilian sugar wax and under are wax . She…read moreis very informative and helpful with after care and always does an amazing job. I also get vagicals and they make such a huge difference in my skin. She is flexible with appointment times and accommodates with my schedule. She's amazing!

Had a facial with Lilia and my skin was GLOWING! I got so many compliments! Very relaxing & fun to…read morechat with!

I had never gotten a spray tan however she made me very comfortable! It was really easy and quick…read moreand she walked me through the whole process. The vibe in there makes you feel good and you know you are going to come out looking amazing!

Awesome staff. It was my first time and loved the customer service. I was assisted by Marlena. She…read morewas great. She explained thoroughly and made my experience wonderful.

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

More often than not I come to this location because the prices are good compared to other…read morelocations.. today's experience wasn't great! The front desk lady with long hair, still wearing Halloween nails doesn't seem like she wants to be working, very monotone when greeting... it doesn't feel welcoming when you enter the establishment should check her attitude, but maybe she had a long day-- waiting longer than your appointment time and seeing other people that just walked In go ahead of you can make the day longer. You make an appointment and you still wait over 15 minutes for your wax service even if you check in early or on time isn't great. European Wax Center has a Late Policy Form Stating if you're 9 minutes late you will be marked as a no show, what happens when they don't respect your appointment time ? So if you have time to waste or if you want to sit around smelling wax then book here.