We finally spotted Dots Cupcakes yesterday as we drove around this plaza looking for parking, and we are so glad we did! My husband was a wicked sweet tooth and after we ordered some food across the lot, he was being pulled by the siren song of the illuminated Dots Cupcakes sign from across the way. We made our way over and the lovely manager Iva was kind enough to stay late to make sure we got our cupcakes! She was so warm and gracious and helped us pick out the perfect assortment of tasty cakes, I seriously think we got one of each flavor they had left! Every single flavor we sampled was delicious, moist, and packed with flavor. And not overly sweet, which is the best compliment I can give ;) We can't wait to come back and see Iva and hopefully sample some coffee next time and whatever other new flavors they roll out (they have new flavors all the time!) Thanks so much Iva and Dots! We will be back soon. read more

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Stay away from this place if you're planning to place a special order for an event. Apparently, they no longer accept special orders, yet the option is still available on their website. I was first told by an employee that they couldn't place the order over the phone and that I needed to submit it online. Following his instructions, I placed the order online, only to be told afterward that they no longer process special orders. Unfortunately, by then, my order had already been submitted because I trusted the information I was given. I was also told I would receive a refund, but later found out that only a manager could authorize refunds. It was frustrating to realize that I had been given incorrect information multiple times. And OMG the manager's attitude. Instead of being apologetic and listening to my concerns as a customer, she came across as rude and defensive. I simply suggested that if employees are providing incorrect information, management should review those conversations and ensure proper training before allowing them to handle customer inquiries. Overall, the experience was unprofessional and stressful. If you're ordering for a special event and need reliability, I would strongly recommend going somewhere else. My refund is still pending... btw read more

I am extremely shocked that people have given this cupcake shop 4 1/2 stars. These cupcakes are by far the worse cupcakes I have ever tasted. I hate to be a negative Nancy because I love desserts and always love to give little shops their dues but unfortunately not this place. I had to run into the ups store next door so decided to stop in this cute little cupcake shop and bring home dessert. I bought 6 "Regular" sized cupcakes for $28! $28 for 6 ACTUAL little tiny cupcakes. They look like minis but are not. It seems like they were trying to make them super moist but all that moisture made the cupcake attach itself to the wrapper. Truly took away half the cupcake. (See photos) also because of this forced "moistness" it made the cupcake very dense. The icing is your typical sugary icing (not my fav) but understand most people like it. Save yourself the $28 and buy your cupcakes from Ralph's bakery. So much better tasting, bigger and cheaper unfortunately. I am giving this place two stars rather than one because of the very sweet young girl at the counter that was helpful and kind. read more

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First time visiting this place after shopping at Whole Foods. Grabbed a few mini cupcakes they were so cute and bite sized! The service was good cute little shop will come Back read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

Oh how disappointing! After a large meal, close by, this cute little shop caught our eye. We love a good cupcake, so we bought a 6 pack variety of mini's to take home. The young man helping us was very bored, and though he answered our questions, he didn't care if we bought something or not. We shouldn't have. When we got home I tasted the peanut butter chocolate one. No taste. No peanut butter and minimal chocolate. My daughter tasted the strawberry cupcake and it had no flavor either!!! Were we punked? We live 2 hours away, so no recourse. read more

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The Chocolate Mint cupcake at Dots is a winner. The cake is rich and moist, and I loved that the frosting isn't overly sweet. The frosting is refreshing and light, which is exactly how I like it. My only critique is the size. It's a bit small for a "regular" cupcake, but the high-quality taste makes up for it. Highly recommended if you want a treat that focuses on flavor rather than just sugar. read more

Dots Cupcakes - Chocolate Mint Regular - Cupcakes Near Me - Irvine, California

Delicious cupcakes that come in mini or regular size. There are lots of different flavors that are all great. The interior is beautifully designed and clean. The owner is super friendly and sweet, came in close to closing and the owner gave me some extra cupcakes for free. Great place for a little treat or celebration. read more

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Yummy cupcakes and cute clean place. Good service will definitely be coming back more. As like their desserts. Definitely recommend !

They have a lot of variety for their full size or mini cupcakes. The icing was great, but the cake itself was lacking some flavor. Perhaps the idea is to create a neutral base so the whole cupcake is not too sweet. The employees were friendly. Parking is tight, with few spaces with the amount of restaurants and Whole Foods in the shopping center. read more

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I was so excited to try this place as every time I try going they are always sold out but I was very disappointed :( i got the marble and strawberry shortcake. When I cut into it, I can tell the cupcake was not fresh and seemed as if it was stale. The cupcakes themselves were just okay. Uber sweet and the strawberry shortcake one seemed to not be fully baked. $10 for 2 cupcakes is hefty especially for the quality unfortunately read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

I was looking for a cupcake shop in Irvine and was happy to find one in the Los olivos area. The shop is beautifully decorated and the staff member was so pleasant and patient. She took her time to explain the flavors and helped me get a great assortment of a dozen minis. The cupcakes looked great and the box was beautiful. It's perfect to bring to a party or as a hostess gift. They are expensive though. read more

So yummy and fluffy, best cupcakes around, they have the right balance of sweet flavor to them !! The owner was so sweet as well. Thank you :)) read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

This is the cutest little cupcake place in Irvine! I would get some but nothing is gluten-free yet. They're working on a gluten-free formula I was going to lick the topping off of the coconut cupcakes after lunch at Puesto read more

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Walking into Dots Cupcakes, you immediately know this team understands the fundamentals of great customer service. They greet you at the door, walk you through the flavor profiles with genuine enthusiasm, and let the product do the talking. No fluff, just execution. And the execution? Flawless. The chocolate cupcakes are made with what I'm 99% certain is Valrhona cocoa powder, one of the most premium (and expensive) options in the pastry world. You can taste the difference. The depth, the richness, the lack of that bitter aftertaste you get from lesser cocoa powders? That's what investing in quality ingredients looks like. But here's the real winner: the red velvet. I've had Sprinkles. I've had the "best" cupcakes in multiple cities. Dots' red velvet is better. Period. The texture, the balance of cocoa and buttermilk, the cream cheese frosting that doesn't overpower, it's what red velvet should be. The star of the show is, as it should be, the cupcakes themselves. Everything else, the quick service, the warm greeting, the flavor explanations, supports that main event without getting in the way. I'll absolutely order from them again. When you find a team that understands both craft and customer experience, you support them. Recommendation: Start with the red velvet. Thank me later. read more

Dots Cupcakes - Yummy! - Cupcakes Near Me - Irvine, California

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I ordered 3 mini cupcakes to satisfy my sweet tooth craving. I got 2 strawberry shortcake and the chocolate coconut. Omg! So moist and delicious! I could've easily ordered more since I ate it in store but also watching my sugar intake. These cupcakes were a little piece of heaven in your mouth I would definitely come back whenever I'm in the area. Plenty of parking, minimal seating inside, but friendly and welcoming staff. Oh btw, they even have doggie cupcakes, so I bought one for mine and he loved it! read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

I thoroughly enjoyed the Chocolate Lovers at Dots Cupcakes in Irvine! I'll be back to try more flavors read more

Dots Cupcakes - Single Cupcake - Cupcakes Near Me - Irvine, California

Super cute and clean bakery. All of the cupcakes are tasty with both regular & mini size available. The strawberry shortcake one is too die for. The owner is extremely nice and parking is easy to find! I will definitely be back read more

Super cute storefront with friendly staff. The Irvine Dots location is just as whimsical as its City of Roses counterpart. Bring a fan of the OG Pasadena location, Irvine Dots did not disappoint. Dots Cupcakes does a great job with their chocolate varieties due to the moist texture of the cake. You can't go wrong with trying anything chocolate. My favorites are the following: Mostess - chocolate cake topped with chocolate buttercream and a familiar white swirl. Reminiscent of a Hostess cupcake but a thousand times better. FYI, only available Friday-Sunday. Chocolate Coconut - chocolate cake frosted with vanilla buttercream and topped with coconut flakes. Final touch is an adorable bear adornment. read more

Dots Cupcakes - Mostess (left) and Chocolate Coconut (right) - Cupcakes Near Me - Irvine, California

These cupcakes are delicious!! Special shout-out to the strawberry shortcake one The customer service was awesome, he was friendly and nice! Super cute inside too--definitely recommend checking this place out "said good, good, good, said yeah, yeah, yeahhh" 5 gold stars read more

I had the opportunity to try out these delicious cupcakes! i got the Half Dozen Cupcakes Custom Selection, the flavors i had the chance to try were, Carrot Cake, Red Velvet, Strawberry Shortcake, Birthday Cake, Cookies and Cream, and Blueberry Lemon. All had amazing taste and were very moist and just the right amount of sweet. The staff was very welcoming and friendly. And the shop was very clean and well lit. I would definitely come back for a sweet treat here and recommend to my friends. read more

Dots Cupcakes - Half Dozen Cupcakes Custom Selection - Cupcakes Near Me - Irvine, California

These are the saddest cupcakes I have ever seen and the worst part of it all is that they cost $5.00 each! Can you even call them a cupcake? They don't even fill the cupcake liner - such a rip off! I wanted to give Dots one more chance to redeem itself, but it's worse than when I posted my first review. Sad to say but I will never be returning again. read more

Dots Cupcakes - Sad "cupcakes" - Cupcakes Near Me - Irvine, California

Placed and paid for an order. Drove there to pick up on way to party. There was a handwritten sign in the window that they would be closed and be back in 10 minutes. People waiting outside. Super bad business practice. read more

I loved the professionalism here from a worker who told me his name was "Steve Woogeon Kim"? I believe! Stunning display of cupcakes as well as moist bouncy cake batter. Beautiful playlist. Short wait time. Will come again. read more

Dots Cupcakes - Exemplary Employee - Cupcakes Near Me - Irvine, California

I grew up eating these cupcakes from Pasadena and they are just as amazing as they were when I was little! This is a cute little location in Irvine that has a wide variety of flavors usually offered as well as ones that are special for the day. It's cool that they have a consistent selection of cupcakes for everyday because I feel like with bakeries, it's usually only what they decide to bake for that day. Shop was cutely decorated and clean and server was very friendly. There's some seating but it's more of a to go place than a sit down. We got 4 minis and I had the fleur de sol one. It was just as delicious as it was when I was younger. Chocolate cake and icing were perfect and rich. The caramel swirl with salt complimented the chocolate so well. It was very sweet but the mini was a perfect size for the amount of sweetness the cupcake offered. I tried more of the other flavors in another recent visit and they were all amazing as well. I do feel like the cupcakes are on the pricey side so this is definitely a place to go when I want to treat myself or for a special occasion. The minis truly are tiny, like a couple bites tiny. I get that they're gourmet and all but the price of 4 of minis was wild (~$11). Overall, the cupcakes are quality and are just as good as they were 10+ years ago, they're just pretty expensive. read more

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We stopped in for cupcakes after getting dinner across the street. Gary and Morgan were very patient with us close to closing time and rampant with too many over tired children. We ended up trying majority of the flavors in mini cupcakes. All of the flavors came in mini and normal sized cupcakes with a variety of purchasing options. The cupcakes were so good that I wanted to go back for more when I had already tried most of it. I don't even have a recommendation to make on flavors because they were all so good! I will definitely be going back next time I am in town! read more

This was our first and only stop after dinner. We wanted dessert and cupcakes was our choice. I will tell you, I have eaten so many cupcakes in my life, I feel like an expert. Most cupcakes to me are dry and not very good. However, when we walked into this dessert shop, Gary and Morgan greeted us with a very welcoming smile. They explained all of the cupcake flavors and were so excited for us to try them, I also got excited haha. We tried most of the menu and I am over the moon happy we did! The mini cupcakes were fantastic!!!! Every single cupcake was moist and had so much flavor I felt like a delicious bomb went off in my mouth! Did I tell you these were the mini cupcakes???? I hope so because they were amazing!!!! This cute little store was truly inviting and so were Gary and Morgan!!! Yes I mentioned them again too!!! Let me know what you think when you try them but I know you will be happy!!! read more

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I used to love Dots. It's been a few months since I visited in person. I ordered some cupcakes for my birthday and apparently they've changed the icing and maybe cake. Chocolate Vanilla used to be really good but seems the devils food cake is just regular chocolate now? And the cream cheese frosting is like marshmallow texture now? Super bummed that the recipes changed. Probably won't be back. Is there a new owner or something? What happened? read more

I had the pleasure of stopping by Dots today for the first time for a cupcake. My cupcake was simply out this world delicious!! First off the employee who greeted me, Leah, was extremely friendly! A great asset to the company! I had the hostess cupcake. Knocked my socks off! Leah also gave me a red velvet cupcake sample, equally great! I highly recommend Dots to any and all!! I will certainly be back! read more

This was my first time at Dots Cupcakes, and I think I'm obsessed--literally such a sweet idea! (All puns intended.) I stopped by before Valentine's Day to pick up some treats for my family and ended up getting more than I planned. The designs and flavors were excellent, and I left with 16 cupcakes, a mix of big and small. After leaving, I couldn't resist trying one in the parking lot, and within minutes, I turned back to grab more. The staff was friendly and welcoming, and we had a laugh about how quickly I returned. Their great service made the experience even better. The shop has a nice, inviting atmosphere, making it a great place to stop by for a sweet treat. The carrot cake cupcake was especially good, and the attention to detail in the design was a nice touch. If adorable could be described as a food, it would be the mini carrot cupcakes--they were almost too cute to eat! Everything I tried was well-made and enjoyable. With its combination of good service, a pleasant setting, and delicious cupcakes, Dots Cupcakes is definitely worth a visit. read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

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The cupcakes here are way overpriced for the quality. The owner seems very sweet and the atmosphere is very cute and quaint, however, the cupcakes were very dry and definitely not worth the price. read more

Shout out to Ms. Deena for her amazing customer service, patience and time to help me understand. All the teachers thank you and love your sweets. We are definitely ordering more in the future, consider ourselves as loyal customers to this shop . Their dog cupcakes are amazing!!! My dog loves it's so much. It's nice and fluffy and the frosting isn't hard as a rock. He loves these cupcakes more than sprinkles! Sadly they keep getting sold out . Just adore this spot! I don't eat sweets much and preferred fruits. However, I love eating their cupcakes. I'm not a chocolate fan but their chocolate ganache is exquisite. Perfect amount of richness, so it's not overwhelming. I am a vanilla girl. My go to cupcakes are their vanilla base with the chocolate frosting on top. Or their Passion Fruit!!! read more

Great cupcakes Great service Good for catering and birthdays I'm happy with the service! Iva is amazing!! read more

Oh my god the best cupcake ever. I just had my first one and it was super soft and melted in my mouth. IVA was super nice and treated me with love and extra cupcakes. read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

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I came here last night to pick up some treats for the family. These are SO much better than I expected! I'm not a fan of Sprinkles or Susie Cakes because of the dense frosting, cupcake to frosting ratio, and sweetness level. These are so fluffy and the flavors are amazing! There's a huge range of sweet to less sweet options which I really appreciated. The general manager was very kind and talked to you like a friend. They're kind of tucked away next to the UPS store so I'm not sure how much traffic they get, but they absolutely should! Hands down, best cupcakes in the area! If you want something special instead of your typical cupcakes that just taste like sugar, definitely come here. read more

Cupcakes were beautiful and staff were wonderful! Even got my dog a pup cake, very excited to celebrate my birthday after work on the road! read more

Dots Cupcakes - Pup cake - Cupcakes Near Me - Irvine, California

Amazing service and the cupcakes are to die for If you need a sweet treat definitely check them out! read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

Doors were closed at 7:05 PM. We must've looked like sad puppies outside the door because the closing staff ran to the back and got the owner to open the door for us. Haha. Thank you. Really appreciated that gesture. We were told they were sold out of most. So here's what we tried - dulce de leche, strawberry shortcake, cookies and cream, red velvet, chocolate, and chocolate hazelnut. All were moist & the frosting is a little on the sweeter side but it is the perfect pair to their cupcakes. Personally, I prefer this over Sprinkles cupcakes. I love that they come in minis & regulars. The half a dozen minis ($16) come in a cute decorative box with a handle. It is the perfect little gift. Coffee & drinks also available. Few tables inside to sit at. Thanks for the awesome service. Cute store. Will most likely come back and try their carrot cupcake! read more

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Love the dulce de leche here! We keep coming back for more. All the other flavors are good as well. Definitely recommend!

Careful what day you order your cupcakes. I order a customer selection mini cupcakes and got back a Saint Patrick's Day decorated assortment. NOT what I ordered. Worse the manager or owner not sure kept arguing with me that that was what they were because it was Saint Patrick day, but on their website there is an option to BUY the Saint Patrick's cupcakes or a normal customer choice . Clearly if I wanted Saint Patrick's decorated cupcakes I would have ordered those not the customer selection. She offered a 6 mini cupcakes when I bought TWO dozen. Not very fair on my opinion and again she kept defending the fact that that's how they were going to be sold if picked up on Saint Patrick's day. So if you pick up on a holiday be prepared to just have your cupcakes all be decorated of that holiday regardless of your birthday celebration colors or preferences. 1 star for taste 1 star for clean location read more

Dots Cupcakes - Cupcakes Near Me - Irvine, California

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I appreciate not only the delicious mini cupcakes that they make ( they make full size ones as well ) but the friendly customer service is a great benefit for anyone who chooses to patronize this quality small business establishment. This shop is not only very clean & but also smells clean with an upscale look. I also want to point out the employee Iva who waited on me and has a few times in past visits among the other employees, she not only remembered me but asked how I have been & was also welcoming & a wonderful representative for the owners. The prices while not inexpensive are fair for the area & given the quality & freshness of the product. I am rooting for this business to continue to grow & thrive! read more