Extremely rude customer service. I tried to order on the phone and I simply asked the person to repeat something they asked me because I didn't understand properly the first time and they got frustrated and hung up the phone on me and I called them back and apologized and was trying to tell them my order again and got hung up on mid sentence again. 3rd time i called, I asked to speak to someone else because this person was being so rude and he hung up on me again. read more

I had high hope for this place, but the majority of the chicken was unable to be eaten. It's literally too dry to bite through. How do you serve chicken like this?! I will be back to give it another try, as I thought I would fall in love with this place after my first visit. This second visit however, was rather discouraging. The bright side was the yuca, which was fried pretty well. But for the $20 spent on the meal, I am very disappointed. read more

Don Pollo - Pretty much the whole outside of the chicken wasn't edible because it was too dry. - Latin American Near Me - Gaithersburg, Maryland

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I've always had subpar experiences when it came to Don Pollo & I always try to give them the benefit of the doubt but still just lets me down. Came in today & wasn't greeted very well, wasn't so busy but didn't bother me, I've had the chicken here & I'm not a much of a fan but today it was the only place around I could go to eat. Decided to try the Lomo Saltado here & for $17 plus a can coke totaling all together $20.45, I felt slighted as soon as I got my food. First impressions it looked great however when it came to finally taste it it wasn't what I was expecting, maybe I was expecting too much? but I continued. I was only given around 8-9 little pieces of cut steak which was slightly a bit chewy, the flavor wasn't as bold either. There was definitely a overkill on onions, peppers, & veggies. It was served with some white rice which let me be honest wasn't as great as it should've been for plain white rice. Paying $17 for a lomo saltado for the quantity I was given wasn't worth it. Taste wasn't worth it as well, I've had Lomo Saltado from different places who have actually done way better. You could say I set myself up expecting some good steak from a place known for mostly its chicken but there should at least be some balance between the foods, as I said before the chicken here isn't all that as well. I'm giving them a 3 star because of the short wait time & the soda. Place I spacious & clean as well but the food is where they fall short. Would I recommend this place? sure if you're hungry enough to eat some semi decent chicken. Would I recommend the steak? No I would not. Save your money & buy yourself something better worth $17. read more

Absolutely love this place since the 1st time we went here. Food is fantastic (literally everything we tried here so far) and the service is beyond friendly!!! Restaurant and outdoor area have been super clean before COVID and they have great safety guidelines in place. read more

Don Pollo - This my fave (the chicken rice bowl) - Latin American Near Me - Gaithersburg, Maryland

I love Peruvian chicken!!! Kind of obsessed. I have tried Sardis, El Pollo RICO, Crispy & Juicy, etc you get the point so I know it. Nothing is better than El Pollo RICO NOTHING!!!! However Don Pollo is a second since it's the closest to me. I do love how they have tons of sides to chose from unlike RICO it's fries, rice or slaw nah to all three give me salad options!! Also their employees are really nice I always appreciate nice people at the counter!! read more

I had some really delicious & juicy peruvian chicken here. Me and my friend weren't that hungry so we shared a 1/2 chicken with plantains and rice/beans. It's on par with Crisp & Juicy, but not as greasy as Sardis. I like the plantains better at Crisp & Juicy though, it's a tiny bit dryer at Don Pollo. They also have entree options other than chicken. One thing that sets this Don Pollo apart from other peruvian chicken places is that they bring you your food and the seating is super spacious. read more

Don Pollo - 1/2 chicken with plantains and rice & beans - Latin American Near Me - Gaithersburg, Maryland

3.5 star for Gaithersburg location. I personally Recommend the one on Veirs Mill Rd. We tried twice in this location, this place nice and clean, but we got warm soup and chicken wasn't juicy. read more

I've been here twice in the past few months and both times have been excellent. This afternoon, I had the 1/4 white with roasted vegetables and coleslaw. Total cost was around $11 with a soda. A bit pricey for daily lunches, in my opinion, but well worth the cost. My meal was on the table within 10 minutes, maybe less. Chicken was juicy and tender with *slightly* crispy skin. While I am hopelessly white, I do like spice and this chicken had the perfect amount on it. I'm not a fan of the green sauce, but it's not because of how Don Pollo makes it, as I've had it at other chicken joints and it's just not my bag, baby. The roasted vegetables were also delicious, in spite of the yellow squash, which if we're being honest here, should never, ever be considered an edible substance. The coleslaw was fine. Not great, but fine. When I was done, I got up and asked one of the servers if I could speak to Mr. Pollo, but she looked at me like I had three eyes, so Don, if you're reading this, you're a great cook and you could probably make some money if you stick with this Latin chicken thing and aren't deported by Adolf Twitler. read more

I ordered 1/2 grilled chicken for pick up today. When I got home, I realized that there was only 1/4 of grilled chicken. I called and spoke to a manager, he gave me the other portion for next time. Pay for 1/2 get 1/4x2 hummmm read more

Don Pollo - I ordered 1/2 of grilled chicken, when I got home I realized that half chicken is like this - Latin American Near Me - Gaithersburg, Maryland

This place is great. We order and split the same thing every time, whole chicken with beans and rice and fries. The fries are not great, but you can't really go too wrong with fries ever. Chicken is pretty great. I tend to slightly prefer a place called Crisp and Juicy for the chicken, but the beans and rice is far supreme at Don Pollo. I have ordered this place on Doordash, but never visited the actual restaurant before now. The restaurant is a lot nicer then I accepted it to be. It's the nicest chicken place I've ever been to. They have a large assortment of beverages with a drink for everyone. (See image) And the service was awesome! They are very nice and helpful. And the food took about 3 minutes to come to our table. I am not joking. Over all, this place is great. If you don't want to sit in, order It on DoorDash. read more

Don Pollo - Bevs for all! - Latin American Near Me - Gaithersburg, Maryland

I ordered the 1/4 chicken with two sides.... I thought it was supposed to be rotisserie chicken... this is clearly FRIED chicken. The fried rice was BLAND. the beans were BLAND (they obviously wanted to get rid of the beans but not the rice.), the rice was bland lol they literally gave me a couple more baby spoonfuls than what you see in the picture (pitiful).... the sauce was not good either. I spoke to the manager and she offered me 10% off my next meal.... if I don't like it, why would I come back? She said if I came back she would give me a refund after asking for my order number... I offered to send her a picture... I could have even facetimed, but I went there on my lunch break and could not just up and return... it's okay. If that's the best you could do to make the situation better, fine. Whatever. You won't get my money again. read more

For a company lunch we all decided to order take out from Don Pollo. I decided on the 1/4 chicken with salad and steamed veggies. The price of the food is great! They're very reasonable for lunches and fit everyone's budget well. The food was great as well! The side salad is a typical romaine blend and was fresh. The veggies I got were green beans and were steamed well although a little bland. I do prefer most of my veggies with a little more flavor. The chicken knocked it out of the park! Deliciously flavorful and just the perfect portion for a lunch. They had a ton of other side options to choose from so I will be back for the chicken but I may go a different route than the veg. Totally worth a try! read more

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Inconsistent food. My husband's quarter chicken white was pretty dry while mine was fine. They need to do better filling their orders. After ordering food for take out it takes a good 10min or more for your food. They give you a number and wait for it to be called. I prefer Sardies in Gaithersburg. It's pricer but the food is consistent and fast. read more

*Must Try: Pollo Saltado! Great portions for a very fulfilling meal. Comes with white rice and fries. *Get extra sauce, especially the orange one. The green one is spicy so be careful if you can't handle spice. *The restaurant itself was super spacious and staff were friendly. read more

Don't order the empanadas! I ordered the chicken but received the beef and it was not good at all. It was an oily cheeseburger.

Pretty good stuff, had quarter chicken and steak tacos special. Price wise not too bad as well under $20 for quick and tasty dinner, will be back to try other dishes. Side of rice and beans was good too, very fresh and tasty! read more

Don Pollo - Steak tacos - Latin American Near Me - Gaithersburg, Maryland

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Fast service and chicken is always juicy! Food is always ready within 15 minutes. Not sure how they prepare it so fast and still have it come out sooo good! And I have never experienced discrimination here. I understand this place isn't so hot with their english but their cooking skills make up for it :) read more

I live in VA in an area that has a Peruvian chicken place every other block, so it never occurred to me to eat Peruvian chicken in Rockville where I work. Today for lunch I was brought here and I have to say I was pleasantly surprised. I read here some folks complaining about portion size, but I'm not sure for quarter chicken how big you expect the quarter to be? To me the chicken portion is exactly what I expect quarter chicken to be. And the two sides I thought were generously portioned. I got both yuca and plantains and I couldn't even finish the plantains even though I love them! Yuca fries were not too hard at all, it's done perfect. Seating can be limited during peak lunch time but we had no trouble getting a booth. They keep the place really clean and food gets to you super fast after you order at the front. No complaints about service. read more

Food is good however this is awful, you pay $7.50... That's not cheap. This is not a quarter of a chicken. This is barely a leg. Will not be coming back. Horrible read more

Don Pollo - Just horrible - Latin American Near Me - Gaithersburg, Maryland

There are alot of good Peruvian chicken restaurants in the area and two that I have recently reviewed that were outstanding, so why risk trying another when I already have two great places? I was in the area. I ordered the 1/2 chicken which was moist but not strongly flavored. Many of the other Peruvian places have the flavor all the way through the meat, which I think is good. So the chicken was average at best, but certainly not bad. We also had the chicken salad, fried green beans and yucca fries. The chicken salad was at best average; very little chicken, the dressing we good but you are given about 1/3 of the dressing you need. The yucca fries were ok, but again I have had much better, bigger fries. The fried green beans were the most spectacular part of the meal. This side was one of the best green bean sides that I have ever tried. I was surprised at the overall cost of this meal, certainly was not worth the cost. If you choose to try this place make sure you try the fried green bean side. As for me I will not be back. read more

Food is consistently good, service is efficient, and staff have been friendly. A go to spot for lunch because it's close to work and food is ready when I get there. A packaging fee for pick up but if it keeps the food good and service friendly I don't mind. read more

The chicken is delicious, as are many of the sides. The "yellow" sauce is tasty, and the green adds a nice kick. My "go-to" is 1/4 white, with yucca and plantains, and I highly recommend them, along with the chaufa, fried green beans, and, OMG the mashed potatoes! Ok are the coleslaw, fries, corn pico, bean pico, kale chicken caesar salad, bread pudding. Have tried, put will pass on in the future: Mac & cheese (just not to my taste), and flan (I'm a big fan of traditional Spanish flan; this was NOT it.) portions are large. Two people can easily share the 1/4 chicken and two sides. If you order sides separately, portions get even bigger! Interesting beverage choices, including San Pellegrino sodas. Staff is friendly, and the whole place is impeccably clean. I happily eat here often. read more

The inside is nicely decorated and has ample seating. Lots of booth seating - definitely family friendly. You walk in, grab your beverage, and then order at the counter. If you're eating-in they give you a number to take with you to your table. Your food will be brought out to your table as soon as its ready. The chicken has always been fresh and flavorful. I think there's definitely something there for almost everyone. The only change I wish they would implement is having a fountain drinks instead of the can/bottles, but that's just my opinion :) read more

Got the 1/4 chicken (leg quarter) with 2 sides. The piece I got was extremely small. It's the piece no one would want. They really should have added another small piece to make up for the size. For $8.50, it was disappointing. Wish I remembered to take a picture. read more

I have tried this place a few times and have not been truly impressed. I think $18 for a saltado is really unreasonable. The tres leches cake is good. read more

Very good. Great chicken. Good sides. Very clean place. Good service. Terrific combination of spices!! read more

Ever since they open, it has been one of the first pick restaurants for my family and I. The service is great, food has always been delicious. I've only tried the Gaithersburg in Gaither rd location. The only reason why I took one start out is because I haven't tried many items from their menu. Keep up the good work. read more

I'd love to give this place more stars but my experience was terrible. 1.Was overcharged 2.seems like no one understood what the issue was. 3 Hopefully they refund my $16 that they overcharged me or I'll be more than happy to set up with a lawsuit read more

The chicken was cold, probably was sitting out for a while. You'd think they would give me a fresh piece considering the place WAS NOT busy at all... total of 4 customers (including me). I also ordered a side of cucumber salad on the side, which was not fresh like the others reviewers mentioned. Go to Sardi's in Frederick for way better quality in food than this. read more

Like the chicken meals & favorites. Great service. Will definitely come back. People are nice & polite.

There are a great number of Peruvian chicken spots in the area, so when I new one opens up I'm expecting to experience something to set it aside from the others. Well this spot didn't do it for me. The spot gets one spot for the ambiance, cleanliness, decor and nice staff. Another star for the chicken which was cooked nicely (nice crisp skin and tender inside) which was the only thing i was really able to eat. Now for the rest.. SMH I was expecting a more baked authentic mac and cheese but instead got a bland box version.. highly disappointed couldn't even eat it. The salad was fresh and crisp but comes with some lime type tart dressing which I did not like and that's the only dressing they serve, which should be stated on the menu or told to you by the staff. The manager I presume brought me a plain salad but again no choice of dressing and who wants to eat dry salad. So I opted for the green beans... which I thought looked good but when it was time to eat.. they were inedible... some sort of greasy coating with sesame seeds which tasted like cardboard. The fried rice was sort of hard and not very flavorful but it wasn't awful. Oh and the icing on the cake is the nickel and diming over sauce... One slightly larger cup of the mild and one small container for the hot for a half of chicken... WHAT!!! That's unfair and crazy..... If u get one of each sauce for a 1/4 you should get at least 2 of each for a half... All in all, I will not be back.... I'll just take the extra 10 minute ride and go to Sardis instead where you are not nickeled and dimed for extra sauce and I know the food is great!!! read more

Delicious AF! Goodness was this charbroiled chicken sumptuous. Everything from the way it was seasoned, to the amount of juciness and softness the meat came off the bone. I stopped in to grab something for dinner. The smell is enough to grab your olfactory senses as you walk by. I only got a whole chicken, no sides, or anything else. The price is high ($15), considering a whole rotisserie chicken from any grocery store is about $7. Price be damned though, that thing was slayed. read more

I like the don pollo in the twinbrook shopping center better. This place is more of a modern setting while the other one has a more rustic feel to it. Food wise, the chicken was good. The skin was crispy and the sides were good. The only thing is portions are pretty small. The one in the twinbrook center hooks you up with more food and people seem more relaxed. Eating with their hands and enjoying their food like their suppose to. Here...ehhh fork and knife. Reminds you more of Nandos peri peri read more

This place is delicious! Parking is a bit limited, but food is amazing! Price is well worth the amount that you get. I need to go back as soon as possible...probably after writing this review. read more

I stopped in on my way out of town, having developed an awful headache with hours left to drive. I hoped that a good meal would help, so I came in looking for a good meal. I found one. I got the 1/4 dark with two sides: corn pico and mashed potatoes (per many others' recommendations). The chicken was excellent- moist, flavorful. Well cooked and not huge (as in, looked like the size that chicken should be if fed a natural diet). The pico was absolutely fantastic, with a wonderful fresh flavor and plenty of lime, which I love. The mashed potatoes were meh. The texture seemed off, but this is likely just a preparation with which I'm unfamiliar. My food was on my table less than five minutes after I ordered, price was reasonable, and staff was friendly. I don't live in the area but would return in a heartbeat if I did. read more

So good. The skin could be a bit crispier but I had it to go so that may have been the car ride. So much great flavor, and the best fries, not the stringy fast food type but more like steak fries, thick cut, crunchy outside and soft inside. read more

Soooo good! I got the 1/4 chicken with two sides (plantain and cucumber salad). First, the chicken was so succulent and seasoned just right. The cucumber salad was fresh and the plantain were good. Both the pinkish and green sauces were delicious. Very satisfying meal for just over 8 bucks. Service was good as well. read more

Don Pollo - 1/4 chicken with two sides - Latin American Near Me - Gaithersburg, Maryland

The chicken is flavorful and juicy. The side dishes selection is plenty and fresh. We like this particular Don Pollo location. It's one of the very few Peruvian chicken places that use real utensils and plates!!!! read more

The food is consistently delicious! We ordered last week to go and it is contactless pick up. The chicken and the sauces are always flavorful, and the yuca and rice and beans are pretty authentic. This is a good go to for a family to go, when you need a quick meal that can be customized with all types of sides and sauces. read more

LOVE the food here. Got the "Fiesta For Four" with plaintains, yuccas, cucumber salad and coleslaw-- the portions for the sides are very generous. Plantains are my personal favorite but all the sides were amazing!!! The chicken is juicy and tender with amazing flavor and the sauce is always delicious. The restaurant is super clean and the service is always quick. Got our food (to go) within 15 minutes of ordering. Already came here twice and will definitely come back again!! read more