Health & Safety Hazard. It's not great when your escalators…read moreare featured multiple times over the past FIVE years (Pyramid claimed the usual Covid excuse).. But the nonstop construction, 3rd world rate roads and exterior of this mall is just laughable at this point. It strangely looks like India or Dhaka, Bangladesh both inside and out

I ended up stopping at Holyoke Mall to mall explore. It's three floors, with the bottom level…read more(basement), providing a food court and also Burlington. The mall looks pretty active, far from considered a dying mall, and definitely not dead. I saw a couple of empty spaces which gives an indication. Some stores stood out to me, one of them being Bob's Stores. I would have guessed the whole chain went to bankruptcy -- guess not? There were some other stores I came across that I don't find in my home mall, which stinks to some extent. The variety is on its "A" game. If it wasn't too far, I wouldn't mind making this stop again. The parking lot is not paved at all, and also with a large amount of poodles in different areas. It would be great to see this addressed, which will up my rating.

I absolutely love Macy's Department Store. No matter which state or city I'm in, they never seem to…read morefail me. This particular one is neat and pretty huge. Many people were shopping for jackets, hoodies and Fall wear. Not sure if school is out today. Many kids were in the store today with their parents. Today, I didn't get anything for myself. I got my son a jacket and a hoodie for his birthday and my husband a hoodie and t-shirts. They had a decent sale, just not what I was looking for. I did find a Coach purse that I liked, but it didn't come in black. If I had to do it all over again, I would take my time and shop for me on the first floor and not go on the second floor with my son in the Men's section. He was looking for all type of Nike hoodies, but seem like him and my husband has every color. They got a North Face Hoodie and my son got a Tommy Hilfiger down jacket.

macy's is always a massive ripoff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

I've never been to a target I didn't like Until this one. Almost everyone is rude usually one…read morecashier and the self check out closed. Returns are in the back with pick up a different place they only have one person there. It's the worst target I've been too ever.

If I had to give this store a rating I would give it 2/5 stars. Reason being for my 2/5 stars is…read morethe service here is unreachable here by phone. No one answers the phone ! I have called numerous times back to back for different departments and no one answers. Also half of the time I come to this location I can't find what I am looking for because it's either not sold at this location or "hasn't been unloaded from the truck". Which makes the selection SCARCE.

Hi yes my name is Jason. Some people call me Jeff. I just want to write this review been around…read morethis area for 59 years. I was born here. I was here when the mall got built and JCPenney has been part of my life for shopping anyways I gotta tell you the store is really gone downhill. I know there's a staffing issue with that. No excuse you never get help there anymore. People just walk out. You know the staff doesn't say hey welcome hey you're looking for something. Nobody helps you there anymore and used to be nice and clean in there and it's really dirty. Some of the racks of clothes are all messed up and kind of disappointing. I had an account there and I didn't use it for two years and they took it away on me and So. That was a bummer too not just Holyoke store. It's too bad. Nobody wants to work anymore people built these kids don't wanna work most of the kids on me, but they're good kids too. They have no ethics.

This place use to be great. It has a new manager who is awful. Not just once but over the last 3…read moreyears, you make an appointment online, they always call you to say come in earlier, they don't work the hours on the website. So you go in an hour early as told, and there are 3 families ahead of you with only one person working, if you book an appointment expect to wait for at least an hour. They will repeatedly tell you they are almost done with the people ahead of you but its a lie. It takes an hour for each family. Which it should but they tell you to come early, and if you tell them on the phone you can't come early then what you booked, don't be surprised if they cancel and tell you to book some other day. It was never like this, they don't understand kids will not wait an hour all dressed up. I have waited for 2 hours before and the photography was rude and not good with kids. This place used to be fun for the kids to go to, now its awful photos and a horrible experience. I gave it 3 chances and it keeps getting worse. I will find some other place to get my photos done. The prices are way too high for headaches you have to go through

This weekend while shopping at the mall my partner decided to stop in at this Lane Bryant location…read moreto look at their selection. This store was packed with a ton of new items as well as clearance items. The store had a lot of dresses as well as a great selection of shoes and boots. The staff here was really polite and they were more than willing to open up the dressing room for my partner to try on some clothes. The quality of the merchandise is a little high but honestly that is because of the quality of the clothing. That being said, they tend to have a ton of discounted items as the clothing seasons end.

They have very nice clothing. And the staff is very nice. They helped a lot. Thanks for making my…read moreshopping experience great!

If the TJX chain of stores had children they would be called TJ Maxx, Homegoods, and Marshalls…read more To the untrained eye you might not see the difference, but in reality there is. Let's investigate. TJ Maxx, would be the Harvard college grad, driving an Audi, and living in Longmeadow. Portraying happiness, but in reality is struggling with depression, divorce, and an addiction to Xanax. Homegoods, would be the hipster, liberal, eccentric child that drives an old Subaru covered with stickers. Hangs out in Northampton, and is struggling with a marijuana addiction. Currently 2 years into their freshman year at Amherst College. Marshalls, The redheaded stepchild of the bunch. Endured constant abuse from the other siblings. Makes a living selling Avon and enjoys a chaotic life of constantly revolving shitty apartments, and bad luck. Drives a Honda Civic with one red door and a permanent donut, but is the happiest of the bunch. I hope this gives you an accurate depiction of the TJX family of stores from the only way I could think of.

TJMaxx! My daughter and I were sooooo happy to see one "Coming Soon" to the Holyoke Mall area. We…read morewere excited that we didn't have to drive to Westfield, West Springfield, or Amherst to get our TJMaxx shopping in. Opening day, we were there. As we wandered around, we felt something distinctly different from those Maxx's that we knew. Something was just off. The merchandise was either not properly displayed or it just was not as tempting as that at the other stores. I had a mission: a stylish, black, leather bag. I found nothing I liked. We shuffled along, looking at shoes, clothing, sleepwear. Nothing appealed to us. We figure the things one sells, the others sell, but for some reason, on this particular day, we didn't seem to connect. THEN, I saw a pair of black leather boots, Franco Sarto, for which I had long ago given up the search. They were there, and they were in my size,and they had only the one pair. I grabbed them, tried them on, and was thrilled to find a good fit. I would have happily paid full price ($125) had I ever found them during my original search (I had seen them at a high-end store, but not in my size). These were priced at $89. I walked out happy. My daughter, a lover of snacks, found several bags of goodies that she liked, so she did, too. I have since gone back three or four times, but am now convinced that, for some reason, it just isn't as great as the others. So we still make the longer drive when we need a Maxx run. Still, these boots! So happy to have these boots.

We went today because my daughter got a gift card from "Santa" and we'd never been before because…read moreHolyoke isn't close to us in the slightest. Well, Santa only got a $35 gift card because he didn't know what the going rate was for a Build-A-Bear. Truth be told, you'll likely need a little bit more than that unless you're building a budget-basement bear. $56 is a little bit steep for the finished product we have, but they're a company paying pricey mall rents so -- I get it. You first have to pick a "shell" of an animal that ranges in the mid-$20s for most options. Then, decide if you want it to sing, be scented and how "stuffed" you want it to be. Then there's a bunch of clothing options -- which can be really overwhelming for a parent since you're probably trying to control the cost but your child is ripping everything off it's hook and bringing it back to the "try on" area. The staff was all really kind and perfect for the business they were in. I was really impressed with Brandi. She had a great attitude and really got into her role of working with children. I told her immediately we'd never been and she was welcoming with answering questions and helping my daughter every step of the way. When placing in the "heart" of her bear, she had my daughter do a number of little steps (Jump up and down with it so it has energy! Give it a kiss!) that personalized that minor process for her even though it was just a felt heart getting dropped into a stuffed animal. It might be part of a script she had to follow, but I was totally buying her presentation. I work in retail myself so I'm always really appreciative when I find a sales staff that is knowledgeable, takes their job seriously and doesn't act like you're bothering them.

Do you like Build a Bear? Build a Bear is the best place because you can build your own bear…read more One reason that I like Build a Bear is that you can build your own toy. You can get a little pony for them. You can also get your bear any clothes. Another reason that Build A Bear is the best is because there are little toys. It is in Holyoke. It is in the mall. Check the mall map. You can go any time, but go really early so you can be the only one there. Make sure you pay for everything you got there!

I went to Walmart today to use their international money transfer service, and the employee at the…read morecounter was absolutely terrible. They were rude and hostile; when I asked for their name, they claimed they didn't know it while covering their name tag with their hand. Even when I said I wanted to speak to a manager, they glared at me and provoked my anger.

Their delivery area was awful. I waited over four hours for a delivery with very little…read morecommunication and then when I went to the store to get the items no one was able to help me and I was greeted by an extremely rude employee. Then when I went to customer service. There was absolutely no one who could help me in that department. I ended my Walmart plus subscription