This was by far the worst buying experience. My fiancé and I went in to buy suits for our wedding…read moreparty. The first time we went in we were never greeted and when someone did eventually come over to help us it seemed that we were inconveniencing her when asking questions. We left that day with written prices and item numbers. We went back the following week to purchase all six suits. Long story short, since the lady we had previously spoken to was not there at the time we had to deal with another employee. This gentleman quoted us 3 different prices in a matter of 20 minutes. We ended up waiting for the lady, who was the manager, to get in for her shift and when we showed her the paper with the pricing she told us that we were wrong and she never would have quoted us those prices! Unbelievable since we had her written information to prove it. The lack of customer service was atrocious. I sent an email to corporate regarding our experiences...it was that bad. I would give this store zero stars if I could. I hope no one has an awful experience like we did. We ended us buying our suits elsewhere...somewhere that knew what customer service was.

Aside from a mom and pop store I'd consider their main competition to be the "Men's Wearhouse."…read more I was brought in by a sale which was effectively buy two, get three free. Keeping in mind their normal prices are out of my league I felt I got a good deal. I felt similar when I took advantage of MW's bogo sale. This location has more of a dressy selection of clothes versus MW. I prefer the choices of dress shirts here; the fabric and fit are terrific. The pant/slacks are also excellent quality. They offer free tailoring although they don't advertise it (why?). I don't know that it's free 'lifetime' tailoring like MW, perhaps that's why (they don't advertise it.) JAB salespeople were not as aggressive as MW but also a shade less helpful. In either case I'm not calling those negatives since everyone has different shopping preferences. It's just my observation. If I need more dress clothes and they have a sale I'd come back.

Whilst I heard about the tone in the store from surrounding towns, I had to experience the negative…read morecomments for myself. The energy in the store is toxic. By this I mean.......... A strong scent of snootiness in the air. I went in dress in my hippie clothes, after shopping the farmers market and the service I got was poor, especially for a local store. Is this Macy's??? OR a speciality store????? I have received better service at much lower end stores. You can find the same brand they have there on line, but cheaper. Shop the specific brand you like from there and get a coupon on line. That's what we did, after working with a salesperson that was way too into judging the way I was dressed, we wrote down the brand, googled it, went on line and got a 20% coupon off for first time buyers. Also, the clothing is VERY OLD LADY. I will never return due to the service and bad energy in the space and tell others the same.

I love this store! Not only do they have an amazing selection of quality items, I adore the owners…read more My mother happens to be a regular here and whenever I go in to pick her gifts or grab a gift certificate I am always greeted warmly and tended to as a friend. They help me pick items they think my mother would enjoy (they probably know better than me) and they wrap everything so beautifully. If you are looking for a bargin bin or a super slashed discount sale, stick to the big box stores. If you are looking for UNIQUE, quality items that will LAST and want to support local business- give A.O White a try.

I walked into the store looking for a suit for a funeral and I saw three salesmen standing in…read morecircle talking to each other. While I waited for someone to greet me a browsed the store looking at the suits and trying to figure what I liked. There were 3 customers being helped while 3 other salesmen were doing nothing. As I browsed NO ONE even greeted me so after 10 minutes and still no greeting and 3 salesmen still chatting amongst themselves. I left the store went across the parking lot and spent my $859.30 at DXL where I received OUTSTANDING service!. What does it take to get decent customer service these days? I started to stand on my head but I figured that would work either. I will never patronize your store again. EVER !

Thank you Anthony and Eric!!! They were superb!!! Left our suit in NY. Needed one stat!! Anthony…read moreand Eric were calm and cool. They took the time to help and made us feel like valued customer. They were not pushy at all. We had a really pleasant experience. Excellent job!!! This is by far, the best men's warehouse.

When my family went into the store to look for some clothing for a family member, we were…read moreimmediately approached by a sales associate. They asked us what we were looking for and we informed him we were just looking around. He told us there is nothing for us here and we needed to leave. We asked him what he meant by that and he told us they didnt have anything that would fit us here and we needed to leave. With my young child with us, we apologized and left but we never expected to be shamed for not being a certain body type to shop at a store. We were there to shop for a family member that found clothing that fit him at this store but by how we were treated and shamed, we are never going back.

I love this store and the crew! Naldi is awesome helping you put the pieces together (suits or…read morecasual), everyone is down to earth, and customer service is on point. No one is pushy and I love my name brands. So having a place to shop with the brands I like and in my size! That's the place to be. Coupons by rewards works out great! Use them wisely with gift certificates they send because of rewards card! I've been shopping there for almost 5 years. I'm true to the crew.

If I could rate this place 0 stars I would. My lengthy…read morereview is on Google. Do yourself a favor and don't go here for a suit. Khalid was awful. We're 3 wks from our wedding and one of our groomsmen STILL don't have his suit... after coming to order it in December 2021.. nearly a year out. My fiancé & I rarely do reviews- but when we do we make sure it's for a reason. Wish we saw all the other poor reviews prior to coming to this place

DO NOT GO TO MEN'S MART at the EASTFIELD MALL! I had a bad…read moreexperience there 10 years ago. They are no better now. Our daughter ordered suits for her wedding groomsmen and groom in April. They are still not complete with the order and show no interest in getting it right (the groom's jacket was tried on today and was way too small - they messed up) even though the order was placed almost 4 months ago and the wedding is now 6 weeks away. Their customer service is the worst! STAY AWAY FROM MEN'S MART in the EASTFIELD MALL!

A once great brand can no longer be trusted. I have a dozen BB shirts in my closet but my recent…read moreexperiences have turned me away from the company. As many others on the BB site confirm, the sizes have changed from the past. If you try it on in the store, this may not be an issue. But purchasing online is very risky. You are not allowed to wear or wash the item before returning. This makes it difficult to check the size. It also means that you dare not be a nice customer that tries the shirt for a day or two in hopes that it will start to get more comfortable. I politely discussed this with customer service and a supervisor; they made it perfectly clear that the size and puckering defects were irrelevant. I even asked the supervisor what she would do in my place. She hesitantly agreed that I should no longer buy Brooks Brothers. I will give them credit for having nice customer service. The problem is that customer service has no authority or flexibility.

From the owner: retail clothierread more

Great store! I love that there is always something different when I come in!…read more The seasonal items are great, and they have great prices on blankets and cookware. I almost always get lucky with Nordicware Bundt pans and cakelet pans.

Pleasant associates Accommodating dressing room rules…read morePrices better than many other stores Fun time looking through the racks A pocketbook for every occasion If the choices are sparse, just wait a few weeks and return Fun jewelry as gifts for granddaughter Educational toys for little ones

After the initial confusion surrounding my order, the owner, Brad took charge…read more Brad kept me in the loop about my orders, apologized for the previous inconveniences, and spent time and energy to make sure that my purchase went smoothly. Thank you, Brad for the effort you made to smooth things out.

We rented a tuxedo for my son's prom at Zahner's. The service was incredible: professional,…read moreprecise, pleasant and unbelievably fast. The price of the rental was also less than every other place we'd heard from other boys. The folks who work here are SO good at what they do....you not only want to return for all of your other clothing needs you want to tell everyone to go here. We will be returning for senior prom as well. The experience was TOP NOTCH. So pleased with our experience....

My favorite little local boutique with the greatest service…read more The shop itself its adorable and always very clean. They're constantly getting new adorable clothes in, and the prices are very fair. Whoever is working in store on any given day is always so helpful, and willing to help you pick out the perfect outfit for the occasion.

Love shopping here. Lux always has super cute things for a reasonable price. You can find peices…read morefor a range of occasions. And, who doesn't want to shop small and support local business?!