I came into the store to get my prom dress, and the woman refused service when my mother asked for…read morehelp tying my dress. She directly said "no, i don't want to go in there", and walked away. My friends and I left the store immediately and will not be coming back.

I am sitting here heartbroken trying to come up with the appropriate words to use to describe my…read moreexperience. I came in today with my daughter and 2 of her friends to look for prom dresses. My daughter has struggled with sensory issues her entire life that make certain situations challenging. After finding the perfect dress she was so excited to try it on and show her friends. We struggled in the dressing room because I couldn't figure out how to help her get it on and she ended up stuck at one point. Long story short when we finally got the dress on I couldn't figure out how to lace the back and reached out to the associate for guidance. She flat out refused to help stating "No I don't want to go in there". My daughter was brought to tears and of course the 3 girls refused to buy the dresses they all wanted out of principal. It pains me that in 2026 this is how people treat others with disabilities.

My daughter went with her bridal party and mothers on a Sunday, it was a nice place at first , she…read morearrived and there were 8 workers standing around talking about their personal lives They barely greeted them, barely a smile at all , the lady assigned to my daughter looked like she didn't even want to be there. when my daughter needed help with a zipper , they didn't even try , so a bridesmaid helped out , then the workers at the end kept pushing yes to the dress. when we were putting a deposit down, the new girl wasn't all that familiar and almost made a mistake and the person in charge was basically screaming at her in front of everyone I do not recommend this place that has a bunch of rude workers , awful service

i loved the service! one of the workers named Gracen was amazing help! She helped me find a dress…read morethat i was comfortable in, and made sure i felt beautiful

Wide selection of dresses and some men's formal wear. Staff was friendly and willing to assist.read more

I went during there Trunk Sale this past Friday and it was quite amazing the dresses were all…read moreabsolutely beautiful and of high quality, it's no longer the same boutique/consignment shop as I remember from years ago they now only carry Bridal wear, formal dresses, mother of the bride, flower girl and even suits or tuxes to buy or rent,.etc..... They had the Morilee line for the Trunk Sale and I found the perfect gown and said "Yes to the dress", between my besties and the owner Kirsten & salesgirl Becky they were helpful and fun. I highly recommend checking this place out after going to a few other places you can't beat the price. We will def be back to get my mom a chiffon pant suit and for any future events.

Amazing customer service and a great selection of bridal wear in every price range. The everyday…read moreclothing was very affordable although less fashionable than I'm used to seeing in consignment stores; but for the hunter some amazing pieces mixed in at very good prices. Now in particular they just got in the stock from a bridal store that closed, so if you have a wedding coming up... Really: we saw a woman get a simple gown for $100 or you can go full princess puff $1500 designer style.

This place has such a wide variety of items: casual, athletic, cocktail, shoes, handbags... The…read morestaff has always been friendly and helpful in my visits (I've been in several times since stumbling across them in the past 2 years). They regularly have sales and also do some customer loyalty discounts, so it's easy to get great deals. The thing that brings me back most consistently is that the staff is honest in answering my questions about which colors or clothing styles are flattering for my body type & skin tone. They are super kind about it and also really helpful when I'm looking for a specific item type. No one has ever tried to upsell me or talk me into something more expensive. Always a fun time!

Over the past couple of years as a shopper, I have witnessed the business experience the hardships…read moreof COVID, management changes, style intake changes, pricing improvements, and so many organization shifts....and its made shopping here SO much more fun!! From price ranges as low as $3 ... to higher end designer at amazing prices... its a place you do NOT want to miss out on!! With the regular sales, this place is somewhere ANYONE can shop. They also carry formal wear all year round!!... SIze inclusivity is so important in this area and this location carries up to 4X/5X, and as small as 00 & XSP !!! The staff is so kind, knowlegable, and memorable. They have spent a ton of time implementing their positive energy in so many ways for the shop and I truthfully believe this is the prime consignment store in the area for ANYONE to shop at!!! Stop in any day to see for yourself :)...-a regular shopper and consignor!

My daughter tried on so many dresses! Maria was very helpful and patient. She made the experience…read moreso much better than other places we've been. Great job! Thank-you so much for helping us find her perfect dress.

Maria was so lovely and helpful. I found my dream dress for only $400. Most dresses are more…read moreexpensive than that but I sure got lucky! I really appreciated Maria's kind demeanor and help. My bridal consultation was a lot of fun and I didn't feel pressured to buy anything. So many beautiful prom dresses too-- made me wish I was a senior in high school again!

Have been there 3 times since 2017,and have never purchased antything.First experience(2017) was…read morethe best just went with something else..2nd time was 2021(Covid time) I had an apt,and upon entering was told to remove my own shoes and remove my mask and use theirs (crazy) a young boy who knew nothing about weddings,mother of the bride,or Sykes proceeded to navigate ,while the owner was not far ,did not try to help him help me,shame on her.i left bewildered how they could let a customer and employee struggle,I left. Recently I was in again with a friend who was looking for a mother of the bride dress and checking men's for the bridal party. It was possibly the owner she had wet hair,tattoos and more interested in her coffee and food than helping my friend.. The salesperson possible owner (we did not get that far) since she started a phone conversation and was talking loudly and classless .. we snuck out..Merchandise was very dated and was not the quality we were looking for .. three strike OUTs

I am blown away by how amazing this shop truly is in regards to customer service, store atmosphere…read moreand selection. I came in asking for very specific requirements and the staff were super accommodating and helpful. (Being a religious person in pursuit of a modest dress is no easy task!) The staff at Country Bridals were encouraging, kind and helpful. At the end they even had helpful handouts for wedding planning and a cute favor! My only regret was not being able to use them for my dress as I am a picky person. Otherwise, this is the go to shop for weddings especially if you're looking for a positive experience and a beautiful dress for your special day! They also do tuxedo fittings and rentals. I am happy to report that my fiancé, father and his groomsmen will be likely be using them for a tuxedo rental as they have a wonderful selection.

the owner Suzanne was fabulous and so easy to work with. the girls were helpful and very friendly!…read moreIt was a great experienc.

Owner was very rude. She got mad when my daughter said she wasn't sure about a dress and wanted to…read morethink about it. I will never shop there again. I would rate the review with no stars if I could.

I just got married this past weekend in Waltham. During the wedding planning process, I researched…read morevarious online suit rental places such as Menguin and the Black Tux at Nordstrom. I was unimpressed by the service I received by them and the way they calculated measurements (Those services don't actually take measurements and you have input the information yourself). I also had bad experiences with Men's Warehouse in the past with other weddings that I have attended as a groomsmen. I realized that there was a local option in Waltham for me to check out. The staff at Formalwear Ltd were very friendly and knowledgeable. I visited the store multiple times as I collaborated with them and my fiance to select the perfect tux combination for my wedding. I picked up my tux a couple of days before the wedding and the size for some of the parts of it were off, but it was no problem at all as they overnighted the correct sizes. Everything fit perfectly for my wedding. If you need to rent a suit or tux for a local event, I highly recommend them!

My old tux was just not fitting right anymore and I have an event coming up I need a tux for, so I…read morewent in to see John. He checked out my tux and how it fit me and suggested keeping the jacket and getting new pants and a shirt, which I did (and was cheaper than a whole new tux). John had me try on multiple sizes of pants and shirt to get the best fit, and told me about the different options. The new pants and shirt fit way better than the old ones and the price was reasonable. My tux looks so much better now!John is a friendly guy and the service was excellent. I would definitely go back here if I have further tux needs!

I would strongly caution anyone considering Stitch on Main for wedding attire or alterations…read more Our experience involved significant and repeated errors across both suits and dresses, along with extremely unprofessional behavior leading up to the wedding. Suit Issues: * All 9 rental suits arrived in the wrong sizes due to incorrect measurements taken by the shop. Several groomsmen recognized the measurements were off at the time, which is why I proactively provided correct sizes in advance, yet the suits still came in wrong. * Both fathers' purchased suits were also incorrect (pants several sizes too large, vest too small). * The groom's suit had to be purchased elsewhere days before the wedding after multiple failed reorders. * Most notably, one groomsman was given the wrong suit color entirely (the groom's color), which was only discovered on the wedding day. This is clearly visible in photos and should have been caught prior to pickup. * Groomsmen had to make multiple trips to the shop due to ongoing errors and limited business hours. Dress & Alteration Issues: * My bustle failed within an hour, forcing me to hold my dress for the remainder of the night. As shown in photos, I had to physically hold the gown to keep it off the ground, which made dancing and moving around uncomfortable and even left marks on my arm the next day. * The cups in my gown were not fully sewn, and a strap was sewn on twisted. * A visible tag showed through my dress, which I had to cut out myself on the wedding day after it was dismissed by the owner during my final fitting. * My maid of honor's dress was altered so poorly it was unwearable. * Additional bridesmaid issues included incorrect hemming, poor fit adjustments, and repeated zipper failures. Customer Experience: * When I came for final pickup, I was met with aggressive and confrontational behavior, including raised voices and items being slammed, bringing me to tears just days before my wedding. * Despite clear errors, I was told I would be charged for reorders caused by their mistakes. * After the wedding, the shop refused accountability, declined refunds, and instead contacted a groomsman directly rather than addressing the impact on us as the couple. As a group, we spent over $3,000, and the experience was stressful, disorganized, and far below what should be expected for a wedding vendor. Mistakes can happen, but the lack of ownership, professionalism, and resolution is what makes this experience especially disappointing. I hope this feedback is helpful for both the business and future couples planning their wedding.

Highly, highly, highly, recommend. The entire staff is wonderful, the experience was everything I…read morecould have hoped for, got my dream dress and made wonderful memories in the process. Cannot thank them enough. We walk down the aisle in 2 days and I know I can sleep well tonight not having a single worry about my dress. Every stitch was made with care and attention; the dress fits like a dreamy glove. They have a large selection for everyone and every style, pricing was reasonable! Thank you to everyone at Stitch On Main