I have been in this J Jill store many times and the staff are always very friendly and helpful…read more The store is always very neat and clean. I have frequented the store at least 20 times in the past few years and have never had a bad experience.

We've been to many JJills in our day, love the clothing and the staff. This was by far the worst…read moreone we've ever been to. Rude staff, never even said hello to us, didn't ask my mom if she wanted a fitting room with her armful of clothes and when we wanted to use our very legit coupon the lady looked at us like we had 10 heads. We couldn't even carry on a nice conversation whilst shopping because the ladies were gossiping so loud. The floor was filthy and the clothes were all a mess. I'm not usually a Debbie Downer or stuck up about shopping but I own a business and I would never treat my customers so rudely. Without them I wouldn't be in business. They should be a little more friendly, just a little.

I rate Bananas on their discount area, because I can't afford things at normal price. This one…read morehas a decently sized section, though all the argyle sweaters were size small. So nice overall, but needs more cheap argyle sweaters.

I have shopped here for the past two years. I have always been disappointed with the staff here. Of…read moreall the times I have been there, I have only had one encounter where a salesperson was helpful and kind. Most of my interactions with the staff have been characterized by haughty attitudes and rudeness on their behalf. I have never asked for much beyond whether I could use the dressing room and still have been treated with disregard and most recently, with disrespect. On my last visit, I was being let into the dressing area and was asked if I was a cardholder. I told the salesperson I was. She told me I could get a 40% discount with my card. When I exited the dressing room to purchase my items I was asked again if I was a card holder by the same salesperson. I said I was. She then asked me if I was a recent and current cardholder. I told her I was. She furrowed her brow and asked if I was sure, and if she should "look me up." I told her I was and asked why she had asked me so many times. She walked away and disappeared into the dressing room area. I pulled my card out and headed to the counter to pay for my purchase. Another employee rang up my total and told me that the cardholder discount did not apply when I asked about the discount. I asked for an explanation and did not get one. The salesperson placed my items in the bag and, though I had my hand outstretched to take it from her, decided to toss it toward me on the counter. She did not look me in the eye during our entire interaction and walked off without a thanks or salutation. As I said earlier, I have never had many interactions with the staff when I am there and have never been rude or unkind. I have always had to ask for help instead of the staff asking to help me. I am a local professional, but I am also an Indigenous person and feel as if my appearance may have played a part my interactions with them. I honestly cannot think of any other reason as I have seen different treatment afforded for other customers when I have been there. Needless to say, I will not be back and am sure to spread the word. I do not think their attitudes or actions reflect the best sales practices or the reality of their brand, at all. They have elitist attitudes and are merely a lower, mid-level, retail chain. A smile and some kindness toward those of us who appear to be "other" could only help.

Was able to pick them up here despite doing fittings in Milford location. Worked out great as we're…read morelocal to Milford, but got married in Sturbridge

Could not have had a more pleasant experience. Friendly and helpful staff who helped me choose the…read moreright outfit. Thank you!

Flawless clothing, flawless service. I love their products. Staff was soooooo helpful and lovely…read more Thank you!!

OK, I came shopping here one time. They sell a lot of cozy socks for people who like to jam their…read morestinky-winky feet into sum soft sole cradlers. They also sell eclectic home gadgets and meaningless doodads like: ashtrays, sheer curtains + Hydro Flasks. Gulp! If you are fashionable, you could probably shop here, Bob. Do you like baggy corduroy pants with 40"-wide leg openings, Bob? If so, they sell 'em at Urban Outfitters. Jump into da corduroys, Bobby! Go! Go! go.  Pricing was fairly high for...well, everything in the store. Yes, most transactions at this store require a 50 dollar bill or larger. (But not all things, Harriet. For instance; one Mitchell & Ness MLB Los Angeles Dodgers Logo Dad Hat is only $35, before taxation.) The staff was staffing and such. Like, I saw them around -- but idk if they were in the mood to chat + mix n mingle. The store also sells kewl things that are kewl n retro -- like a Dr. Dre record. Dre used to really crank out the hits, eh? Urbies was a neat stop to enjoy! Shop here for fashion needs + non-fashion needs (disco balls, etc.). Hope u had a gud vday.

I'm a little surprised that Northampton allows Urban Outfitters, the big bad chain store, to stick…read morearound right in the middle of town. Urban Outfitters is an eclectic mix of merchandise though. It suits this town. Big nice location in what I think is an old bank or government building? Right in the middle of town. Who doesn't love Urban Outfitters even though I'm getting a little old for it!

I had a great experience with Natalie from the regular journeys in Holyoke she definitely knows…read morewhat she's doing and was very helpful compared to the other staff

This place canceled my order without even letting me know that they canceled my order. Then they…read morewere going to send my money somewhere else. I'm very disappointed with this company. I won't be going back there.

Stopped in to see if they might have some Levi's jeans and to my surprise they had more than enough…read moreof a selection to compete with bigger stores. Price is always great and customer service was wonderful. Highly recommend Nat Falk for men's clothing to anyone looking for a great product at a great price with friendly service. Thank you Nat Falk

What an interesting store, was not expecting the variety of clothing selections. Nice spot to shop…read morelocal for jeans, Carhartt, suits, high vis, and urban. They have a big and tall selection in the back room with winter coats. Once the town is finished putting in their bike path in and they get everything paved / sidewalks rebuilt it will certainly be easier to park and shop the strip.

I am not going to lie, I have never been to a Rack Room Shoes store before. It was a really great…read moreexperience. As soon as I walked in, the staff (who are extremely nice and helpful), greeted us immediately. They asked if I needed help, if I was looking for a particular item, and if I needed to get my three year old guy's foot measured. He tried on a pair of sandals and ran around the store in it to test it, and everyone was so sweet about. They also told me about their specials, which was buy one get one free. What a sweet deal. They have a pretty decent selection in there, from Reefs to Nikes and even Sperry topsiders. I obviously got myself a pair, to get the awesome deal. The prices were fair. The store is really organized and clean. I would totally come here again. If you are looking for super helpful people and a great deal, hit it up!

Supposedly store opens at 10am. I see the staff inside, and they definitely see me. It's 10:45am…read morenow, I got out of work at 9am (overnight shift). I'm just trying to get some shoes, which I came here to do specifically. Annoying that a store can't be open when they say they will be.