Manager was haranguing me and my friends for...shopping? I was touching a top (THAT I was actually…read morelooking to buy!!!) and was told "you can't touch the mannequins." I asked her why she was harassing us and was just told very smugly, "it's store policy." Very weird, mean energy.

The amazing staff at Windsor were so helpful and kind while shopping for formal dresses. They…read morehelped to locate the styles and colors my daughter was looking for and then offered to steam the dresses prior to purchase. Windsor is very lucky to have Angellica and Shakiry on staff. They made the shopping experience fun and because of their assistance we bought four dresses instead of one! I highly recommend this store because of Angellica and Shakiry!! If I ever need to find formal wear I will start my search in this store first. Their customer service rivaled high end bridal shops.

This store is amazing they have the cutest clothes everrrrrrrr. It is a little on the pricey side…read morebut it is definitely worth it in the long run. Best store!!!!! Love it !

I rate Bananas on their discount area, because I can't afford things at normal price. This one…read morehas a decently sized section, though all the argyle sweaters were size small. So nice overall, but needs more cheap argyle sweaters.

I have shopped here for the past two years. I have always been disappointed with the staff here. Of…read moreall the times I have been there, I have only had one encounter where a salesperson was helpful and kind. Most of my interactions with the staff have been characterized by haughty attitudes and rudeness on their behalf. I have never asked for much beyond whether I could use the dressing room and still have been treated with disregard and most recently, with disrespect. On my last visit, I was being let into the dressing area and was asked if I was a cardholder. I told the salesperson I was. She told me I could get a 40% discount with my card. When I exited the dressing room to purchase my items I was asked again if I was a card holder by the same salesperson. I said I was. She then asked me if I was a recent and current cardholder. I told her I was. She furrowed her brow and asked if I was sure, and if she should "look me up." I told her I was and asked why she had asked me so many times. She walked away and disappeared into the dressing room area. I pulled my card out and headed to the counter to pay for my purchase. Another employee rang up my total and told me that the cardholder discount did not apply when I asked about the discount. I asked for an explanation and did not get one. The salesperson placed my items in the bag and, though I had my hand outstretched to take it from her, decided to toss it toward me on the counter. She did not look me in the eye during our entire interaction and walked off without a thanks or salutation. As I said earlier, I have never had many interactions with the staff when I am there and have never been rude or unkind. I have always had to ask for help instead of the staff asking to help me. I am a local professional, but I am also an Indigenous person and feel as if my appearance may have played a part my interactions with them. I honestly cannot think of any other reason as I have seen different treatment afforded for other customers when I have been there. Needless to say, I will not be back and am sure to spread the word. I do not think their attitudes or actions reflect the best sales practices or the reality of their brand, at all. They have elitist attitudes and are merely a lower, mid-level, retail chain. A smile and some kindness toward those of us who appear to be "other" could only help.

Went to the mall with my little sister to get her a dress, and needed to walk through Macy's to…read moreleave the mall. We enter the store with mini pretzels and start walking towards the escalator to go down to the main level and a lady, whom i assume is a manager, eyes me and starts "discreetly" following us all across the store. As me and my sister approached the escalator she sees that they have a Toys R Us section and wanted to get a picture with the giraffe. So she sits down and asks me to sit down too and I do so that we can take a selfie. As i am handing my sister the pretzels so I can grab my phone to take the photo, the same manager lady comes up to us and says, " Girls this really isn't the place to sit and eat." , in an angry tone. She was very rude and stood in the area until me and my little sister got up and left. All we wanted to do was get a photo with the Toys R Us, giraffe on the bench, then leave. Don't put a bench in your store if you don't want people to actually use it for its function. Would not recommend this Macy's as the staff can be very rude.

I absolutely love Macy's Department Store. No matter which state or city I'm in, they never seem to…read morefail me. This particular one is neat and pretty huge. Many people were shopping for jackets, hoodies and Fall wear. Not sure if school is out today. Many kids were in the store today with their parents. Today, I didn't get anything for myself. I got my son a jacket and a hoodie for his birthday and my husband a hoodie and t-shirts. They had a decent sale, just not what I was looking for. I did find a Coach purse that I liked, but it didn't come in black. If I had to do it all over again, I would take my time and shop for me on the first floor and not go on the second floor with my son in the Men's section. He was looking for all type of Nike hoodies, but seem like him and my husband has every color. They got a North Face Hoodie and my son got a Tommy Hilfiger down jacket.

Rude staff in a dirty store with poor customer service. The store is disorganized, the fitting…read morerooms are trashed and dirty, and the employees all seem miserable and have a bad attitude, including the manager. Store policies also suck. You cannot make a return or exchange without a receipt. Completely unhelpful staff. Had this experience twice within a week. Would not recommend.

This had to be the smallest H&M that I have ever been to. This location does have a kid and men's…read moredepartment aside from women's but the selection wasn't much compared to other locations in other states. They did in fact offer some nice fashionable jewelry for sale.

This is about the company's customer service in regards to billing. I've been a customer for over…read more10 years. I had an issue with my checking account of 40 years and had to close it and open a new account. When I paid my loft invoice of $29 it came out of my old, closed account. I immediately sent in another payment from the correct account and it was posted prior to statement due date. This month I have a $25 return fee. I called and explained the issue and that the payment was on time. They explained about the fee and refused to remove it. I have never missed a payment nor have I been late. I asked the rep to close my account, which she did. Too bad but customer service represents the company as a whole. I will not do business with them.