Fairly decent Kohl's location. Since most Kohl's stores have the same layout, brands, etc., I'll…read morejust hit what's better and what's worse at this location. Pros: -great clearance sections (especially men's) -quick checkout at cashiers -parking lot is clean and large (no worries about finding a spot!) -tidy dressing rooms Cons: -more than once I've been hassled by security (for what reason, I can't explain). Perhaps they've been plagued by shoplifters, but there's nothing more annoying than profiled as a thief when you're legit trying to shop; no need to follow me around, sir/madam. If you're going to have security, keep them at the entrance/exit. It's rude and uncomfortable for them to profile your shoppers and follow them around the store. -seasonal items don't stay long. Went shopping for a swimsuit in September, and everything was already gone (not even in clearance!). Was told I'd have to purchase online. Close to home, good for the basics.

This Kohl's location has to be my favorite one. The clothing is always well organized and their…read moreshelves are always well stocked. They tend to have a fairly large selection unlike some Kohl's locations, and their staff is always willing to help you find specific items. This location also has a large clearance section unlike some other locations.

It's a nice store and what I really like about it is tgat it appears to be a mom and pop TJ Maxx…read moreminus the luggage and some stuff. They have lots of clithing and some home decor. It's s nice shop. I just got some stuff there.

Name brand cloths at very good prices. Love this place.read more

Flawless clothing, flawless service. I love their products. Staff was soooooo helpful and lovely…read more Thank you!!

The economy of downtown Northampton has seen better days. Surrounded by empty storefronts, few to…read moreno customers seen in the store at any given time, most people would expect the sales staff at Eileen Fisher to give any potential customers a warm welcome when they through the door. But maybe I don't read as a potential customer, because I have yet to be offered a warm welcome. Or any welcome at all. Like a daughter-in-law trying and failing to win the approval of a withholding matriarch, I have tried and tried over the years with this Eileen Fisher store to be treated like a potential customer. Weekday or weekend, early or late, when I walk in the door I'm simply invisible. I'm not greeted, no one asks if I need help or if I would like to try something on, and no one says goodbye when I say "thank you" and leave. On a recent visit, I walked into the store and made an embarrassingly conscious effort to browse slowly, starting at the front instead of heading first toward the sales at the back, which is my normal habit. I cocked my head thoughtfully. I tried looking at the tags, then I tried NOT looking at the tags. *crickets* I looked over at the saleswoman, who was having a laughing conversation with a similiarly-aged women about family and friends. She seemed friendly and nice. This wasn't a Pretty Woman situation. So what's the deal? When I eventually walked out of the store, I actually felt embarrassed and self-conscious, like I had intruded on a private party. Around five years ago, I had a very memorable failed attempt that is worth telling about. On that day, I quickly needed something to wear to an interview. I walked in, and asked for help (after the standard ignoring treatment). I explained what I was looking for, and that I tended to have difficulties with proportion as a woman with a small frame, so I hoped for something that wasn't too long for me and that maybe could give some definition or structure at the waist. She picked a few, and they weren't quite right. This is normally the point at which the associate and the customer would troubleshoot or try again. If I were the saleswoman, I would have maybe offered to order the items in petite, given some guidance about belting or layering, or *something.* Instead, she advised me that Eileen Fisher tends to be designed for a taller woman. Huh? I was roughly the same height and build as the saleswoman. No tips and tricks from lived experience? I thanked her for her help and left empty-handed, with that same unsettling feeling of having intruded and wasted someone's time. Why am I a glutton for humiliation? Why do I keep going back? Well, I actually do just want a nice place to shop for clothes. I would like to have the experience of doing it with the help of a knowledgeable sales associate. I'd also really like to support the downtown businesses rather than buying online. The other day I had made the trip specifically to shop the 40% off sale and to see some pieces that I had been looking at online, and was excited and prepared to buy, but the ice-box treatment let the wind right out of my sails. Why write this review? I'd like the management and staff to read it and take it to heart. I'm not the first person to write about the cold treatment, but I hope I'm the last. Especially after the hit that our business district took from COVID, we all need to work together to rally our downtown economy. A very easy step toward that goal is to be welcoming and make people want to shop in the stores.

When my family went into the store to look for some clothing for a family member, we were…read moreimmediately approached by a sales associate. They asked us what we were looking for and we informed him we were just looking around. He told us there is nothing for us here and we needed to leave. We asked him what he meant by that and he told us they didnt have anything that would fit us here and we needed to leave. With my young child with us, we apologized and left but we never expected to be shamed for not being a certain body type to shop at a store. We were there to shop for a family member that found clothing that fit him at this store but by how we were treated and shamed, we are never going back.

I love this store and the crew! Naldi is awesome helping you put the pieces together (suits or…read morecasual), everyone is down to earth, and customer service is on point. No one is pushy and I love my name brands. So having a place to shop with the brands I like and in my size! That's the place to be. Coupons by rewards works out great! Use them wisely with gift certificates they send because of rewards card! I've been shopping there for almost 5 years. I'm true to the crew.

I can't say enough wonderful things about the manager and employees of this Gap Store. My mother…read moreand I originally were running errands in the Longmeadow Shops. But anyone who goes to the Longmeadow Shops knows, it turns into a whole day event being at this place. Every store had a friends and family event sale going on. I was in need of some new fall attire, specifically a corduroy skirt. To save time, I did a quick search on my phone. Of course, it provided me with the gap located in the Longmeadow Shops after being there for almost 3+ hours shopping and dining. As soon as I walked through the door, I was greeted by welcoming employee. I asked her where the particular item I was looking for was. She directed me to skirt section. Immediately looking at the section, they did not have the particular item I wanted. I went up to the front desk to see if they were able to order the item to ship to my house. The manager and employee looked up the item via the sku # from my phone on their pods. But they were unsuccessful in locating the item within the entire gap stock. We all found this odd since we were physically looking at the item on my phone. They then called corporate, turns out it is a Gap Factory Store item. I honestly had no clue between the difference of the stores, especially considering they had a J.Crew Factory Store in the Longmeadow Shops directory. Nevertheless, both of them understood where I was coming from and was extremely nice about the whole situation. All in all, they did locate and order the skirt I wanted through Gap Factory. I would like to add they were the only two employees I saw working on 11/2/2019 around 7:00 p.m. handling the entire store. Both of them simultaneously were managing the store (ringing other patrons out, answering questions, etc.) and dealing with the representative on the phone for over twenty minutes. Additionally, they honored the deal that was going on in-store at that time (40 to 70%+ an extra 20% off)! I was only going to order one skirt, but with the deal, I decided on purchasing two for the price of one. I highly recommend anyone to go to this store. It was my mistake that I did not know this was a factory store. But, instead of the employee/manager turning me away, they made sure I was able to purchase my intended items with a discount. I did not catch both of their names at the end, but they are complete rockstars at this store. I highly recommend anyone who reads this review to go, too. The store was large and was well stocked with women, men and children clothing.

It's a Gap! It's a…read moreGap with a small men's section! It's a Gap with a really small and not very good discount section. They don't have argyle boxers. Basically, a below-average Gap.

I rate Bananas on their discount area, because I can't afford things at normal price. This one…read morehas a decently sized section, though all the argyle sweaters were size small. So nice overall, but needs more cheap argyle sweaters.

I have shopped here for the past two years. I have always been disappointed with the staff here. Of…read moreall the times I have been there, I have only had one encounter where a salesperson was helpful and kind. Most of my interactions with the staff have been characterized by haughty attitudes and rudeness on their behalf. I have never asked for much beyond whether I could use the dressing room and still have been treated with disregard and most recently, with disrespect. On my last visit, I was being let into the dressing area and was asked if I was a cardholder. I told the salesperson I was. She told me I could get a 40% discount with my card. When I exited the dressing room to purchase my items I was asked again if I was a card holder by the same salesperson. I said I was. She then asked me if I was a recent and current cardholder. I told her I was. She furrowed her brow and asked if I was sure, and if she should "look me up." I told her I was and asked why she had asked me so many times. She walked away and disappeared into the dressing room area. I pulled my card out and headed to the counter to pay for my purchase. Another employee rang up my total and told me that the cardholder discount did not apply when I asked about the discount. I asked for an explanation and did not get one. The salesperson placed my items in the bag and, though I had my hand outstretched to take it from her, decided to toss it toward me on the counter. She did not look me in the eye during our entire interaction and walked off without a thanks or salutation. As I said earlier, I have never had many interactions with the staff when I am there and have never been rude or unkind. I have always had to ask for help instead of the staff asking to help me. I am a local professional, but I am also an Indigenous person and feel as if my appearance may have played a part my interactions with them. I honestly cannot think of any other reason as I have seen different treatment afforded for other customers when I have been there. Needless to say, I will not be back and am sure to spread the word. I do not think their attitudes or actions reflect the best sales practices or the reality of their brand, at all. They have elitist attitudes and are merely a lower, mid-level, retail chain. A smile and some kindness toward those of us who appear to be "other" could only help.

Best place to buy jeans for work! I also want to shout out Richard for being so patient and helpful…read moretoday. He was eager to help me find what I was looking for.

Salon Review: Both men's haircuts I got were good…read moreFriendly Stylists Clean and organized Conveniently Located Priced Affordably Easy to schedule my next visit. Takes walk ins but calling ahead is preferred in case they are booked.

Great selection of high quality products, particularly shoes. And excellent customer service.read more

My first time visiting this little gem! Super nice staff who were very helpful and knowledgeable…read moreabout their products. Bought a pair of Vionic Beach sneakers and very happy I did. Got compliments on the earrings the same day!