If I had to give this store a rating I would give it 2/5 stars. Reason being for my 2/5 stars is…read morethe service here is unreachable here by phone. No one answers the phone ! I have called numerous times back to back for different departments and no one answers. Also half of the time I come to this location I can't find what I am looking for because it's either not sold at this location or "hasn't been unloaded from the truck". Which makes the selection SCARCE.

If i could give 0 stars i would. i've been on the line for over 20 mins now and NO ONE has spoken…read moreto me. customer service is AWFUL. do better.

I love this mall and especially when it has Macys, Pandora and Bath and Body Works. I can come here…read moreand go to the post office, eat at many different restaurants and Target is heree as well. I will definitely be back.

I was at Holyoke Mall Monday, February 16th, day before the fire. I reported to the Holyoke Mall…read moreManagement Office the foul smell of sewage and gasses in both the Food Court area and the Mall area outside JCPenny. I have to question the true cause of the fire the following night, as I was told by workmen prior to this that the Mall is built on a landfill and without proper monitoring of gasses emitted by a landfill, the Mall could be prone to fires and possible explosion. What's also concerning is that this Mall is so poorly maintained. I don't think I'll be shopping there again, ever!

Went to the mall with my little sister to get her a dress, and needed to walk through Macy's to…read moreleave the mall. We enter the store with mini pretzels and start walking towards the escalator to go down to the main level and a lady, whom i assume is a manager, eyes me and starts "discreetly" following us all across the store. As me and my sister approached the escalator she sees that they have a Toys R Us section and wanted to get a picture with the giraffe. So she sits down and asks me to sit down too and I do so that we can take a selfie. As i am handing my sister the pretzels so I can grab my phone to take the photo, the same manager lady comes up to us and says, " Girls this really isn't the place to sit and eat." , in an angry tone. She was very rude and stood in the area until me and my little sister got up and left. All we wanted to do was get a photo with the Toys R Us, giraffe on the bench, then leave. Don't put a bench in your store if you don't want people to actually use it for its function. Would not recommend this Macy's as the staff can be very rude.

I absolutely love Macy's Department Store. No matter which state or city I'm in, they never seem to…read morefail me. This particular one is neat and pretty huge. Many people were shopping for jackets, hoodies and Fall wear. Not sure if school is out today. Many kids were in the store today with their parents. Today, I didn't get anything for myself. I got my son a jacket and a hoodie for his birthday and my husband a hoodie and t-shirts. They had a decent sale, just not what I was looking for. I did find a Coach purse that I liked, but it didn't come in black. If I had to do it all over again, I would take my time and shop for me on the first floor and not go on the second floor with my son in the Men's section. He was looking for all type of Nike hoodies, but seem like him and my husband has every color. They got a North Face Hoodie and my son got a Tommy Hilfiger down jacket.

This weekend while shopping at the mall my partner decided to stop in at this Lane Bryant location…read moreto look at their selection. This store was packed with a ton of new items as well as clearance items. The store had a lot of dresses as well as a great selection of shoes and boots. The staff here was really polite and they were more than willing to open up the dressing room for my partner to try on some clothes. The quality of the merchandise is a little high but honestly that is because of the quality of the clothing. That being said, they tend to have a ton of discounted items as the clothing seasons end.

They have very nice clothing. And the staff is very nice. They helped a lot. Thanks for making my…read moreshopping experience great!

This place use to be great. It has a new manager who is awful. Not just once but over the last 3…read moreyears, you make an appointment online, they always call you to say come in earlier, they don't work the hours on the website. So you go in an hour early as told, and there are 3 families ahead of you with only one person working, if you book an appointment expect to wait for at least an hour. They will repeatedly tell you they are almost done with the people ahead of you but its a lie. It takes an hour for each family. Which it should but they tell you to come early, and if you tell them on the phone you can't come early then what you booked, don't be surprised if they cancel and tell you to book some other day. It was never like this, they don't understand kids will not wait an hour all dressed up. I have waited for 2 hours before and the photography was rude and not good with kids. This place used to be fun for the kids to go to, now its awful photos and a horrible experience. I gave it 3 chances and it keeps getting worse. I will find some other place to get my photos done. The prices are way too high for headaches you have to go through

This is about the salon.I wish I could leave no stars. Avoid this salon at all costs.I needed a…read moreroot blending to match the rest of my hair and also wanted a toner to remove the yellow. After showing the stylist and I use that term loosely as she should not be doing color, two photos of the color I was looking for she says she is going to do two colors and a toner so ok since the photo had about three different shades of blonde I agreed and she quoted $200 .that's what I pay for full foil highlights that are dimensional and some balyage with toner. What she did was put bleach on my scalp (roots) after rinsing she had bleached the roots yellow/white and she said no worries I'm doing the toner now Well the toner didn't work and she used another toner and I was still left with a streak of whitish yellow roots. I asked to speak to the manager who said well let's do another toner but after being there for 3 hours I said no that's enough the woman doesn't know what she's doing and should not be doing color. She was too lazy to do foil highlights which any reputable salon would have done as I had it done many times but wanted the same amount of money as foils.I don't know what's going on at that salon but avoid Young she shouldn't be doing color. It cost me $300 to get everything fixed and get my roots deep conditioned as she damaged them with bleach and my scalp was pink and itchy for days. I am contacting an attorney to get back the cost of fixing that mess along with the emotional distress it caused me. .

Their delivery area was awful. I waited over four hours for a delivery with very little…read morecommunication and then when I went to the store to get the items no one was able to help me and I was greeted by an extremely rude employee. Then when I went to customer service. There was absolutely no one who could help me in that department. I ended my Walmart plus subscription

So sat here for 45mins in the heat at callin and they won't answer the phone? wtf…read more That is NOT good customer service

I ran into the Marshalls on Memorial Dive in Chicopee. Never had a problem. I had limited time I…read moreasked the associate for help. She couldn't have been nicer. Things have moved she brought me right to it. She helped me find what a wanted. There were many to choose from she even took the frame apart to make sure the insert would come out. There were plenty to pick from. We looked at about five of the frames. I finally decided on one that was very sleek and the price was awesome. I had searched on line and Marshall had the best price. Only complaint never enough chasers. Maybe I just hit at the wrong time.

Large Marshalls. On Rt 33 in the same strip mall as Walmart and MUCH MUCH more. This parking lot…read moreis difficult, people walking all over the place and not clear car routes etc. Be careful in this lot. The store is well laid out and was organized, even though it seems like a busy location. Long checkout line. Huge shoe section. Parking only ok. 2 stars because the parking lot is difficult and I bet there are accidents all the time. Not Marshalls fault, but makes this a location where "Ive seen better" fits.