I had a drain leak under my house (raised foundation) and called Do It Right Plumbers. I was given an afternoon appointment within a few days. On the appointment day, I was busy at work in the morning and was not carrying my phone. When arrived home and saw my text and email messages I realized that Do it right had been trying on multiple attempts to contact me for several hours. Before I was able to call back, they called again and informed me that several of there jobs were requiring more time to complete. So I was given another appointment. When the Technician Saul arrived, he was courteous, pleasant and friendly. When he was invited in, he insisted on putting booties over his shoes. I said that it was fine for him not to and to come right in. But he said it was company policy and thanked me just the same. Saul is a large man and had to crawl under my house in a small opening with little room to move around. He didn't complain and was pleasant throughout the entire job. He identified the leak and it was repaired to my satisfaction. He took photos and videos with his phone and kept me informed throughout the job. Saul was very professional, down to earth, and a pleasure to work with. Also Megan, who was my contact initially and appointment scheduler, was also very pleasant, friendly, helpful and accommodating. I highly recommend Do It Right Plumbers. Thank you again! Peter read more

I'll start this review off by saying that I am not the type of guy to leave a review. So bare with me as i'm new to this. I love that when you give someone 5 stars in yelp.. it says "Woohoo! As good as it gets!" because that's literally how I feel. I called Do it Right as I had some issues with my sink not draining completely and causing an awful odor anytime I turned on the garbage disposal. When you call for a plumber, it's expected that a overweight, dirty plumber who shows up 15 minutes late, is at your house for 2 minutes and stiffs you with a bill. HOWEVER - What I actually got was quite the opposite. My appt was at 2:30pm and at 2:15pm I get a kind knock on the door (not one of those hard knocks that makes your dog go nuts). I open the door to a friendly face.. my tech had to be in his late 30's. Clean cut guy, even put on those shoe covers that they bring at house showings It only got better from there.. he gave me tips about drain upkeep in my sink.. and he was extremely knowledgable and helpful. I didnt feel like he was trying to rip me off or charge me extra for whatever I needed. I mean people, this guy was good. So good, I literally couldnt wait to tell my wife about it. Seriously. DOn't waste your time looking anywhere else. This is the real deal. read more

My experience with Do It Right Plumbers was exceptional from Hello to Goodbye. I called what I thought was the number to A1 Plumbing and was connected to the lovely Meagan at Do It Right plumbers. We needed a soft water unit removed and hauled away and I was calling to get an over-the-phone ballpark estimate. One local company quoted around $500. Meagan did not give me a quote but promised to send out a tech that day. I agreed, and Mr. Bill was there in the early afternoon (after a follow-up phone call from Meagan telling me he was on his way). While I was actually still in the process of getting estimates, Bill quoted me a price that was well below $500. I was sold, and he had the job done in 45 minutes. Meagan, I can tell you love what you do. Thank you for the follow-up phone call today asking how things went yesterday. You are the reason I used Do It Right, because you did EVERYTHING right when I called. Mr. Bill was the icing on the cake - he was professional, adorably dressed, and so knowledgeable about the unit hook up. He even wore booties in my house! I couldn't have asked for a more wonderful experience. I know I wasn't your only client yesterday, but you sure made me feel that way. THANK YOU! Michele read more

Hands down one of the best experiences with a home services company! It takes a lot for me to say that after the experiences I've had, but when my water heater started leaking Do It Right Plumbers came to my rescue! My husband and I purchased our home a few years back and didn't know the water heater was so outdated. The few times in the past it had started making a lot of different noises but nobody was able to tell us what was wrong. Then the leak happened and Joe, the technician, explained a few different things, including the fact that our venting was set up wrong, which could have been the issue with the noises we had been hearing. He was up front with everything right from the start. He gave his recommendation but also gave us ALL the options, and was not pushy at all. Biggest thing was that he explained everything very clearly so we knew exactly what options we had and the differences between them. We ended up opting for a tankless water heater and from start to finish it was seamless. We had hot water that same day! Hands down just a great experience, even from the first phone call speaking to Tristan over the phone. Thank you Joe & the Do It Right Plumbers team! read more

I have dealt with contractors in landscape, construction, & overall general contractors for over 42 years. By far, Do it Right Plumbers is at the top of the list as far as professionalism, workmanship, & above all customer service. I could not be happier with this plumbing contractor. Plumbing is never cheap & if it is, well, you get what you pay for. Their pricing is competitive. Their work is amazing. Their priority seems to be customer satisfaction, as everyone I dealt with was courteous, polite, professional, & knowledgeable. Customer satisfaction, by default, goes hand in hand with quality of work, and this contractor has mastered both. Reynaldo did a fantastic job by following up & being very efficient at what he does. He made sure all my concerns & needs were met & made me feel comfortable with the work that was done. I will be recommending this contractor to all my friends & relatives. If you need a reliable, professional plumbing contractor, throw in customer service & quality work, then look no further than Do it Right Plumbers...Their name is 100% accurate. read more

I got the number for Do It Right from a family member who used them some time back. She got a quote from one company that was about twice as much as what Do It Right ended up charging her so I felt comfortable going with them. Came home to a leak into my downstairs bathroom from the upstairs bathroom. Called after hours on a week night and got a call back within 30 minutes setting up the following days appointment. They sent out Mike C. who ended up coming out later than initially scheduled but he was on a job before that ran over and I can't fault anyone for that especially after everything my repair involved. Mike diagnosed the initial problem and while I wouldn't have faulted him for wanting to finish it the next day he got it fixed that night. After testing the repairs he realized there was a second leak which he came out and fixed the next day. He was a nice guy, professional throughout the entire process and everything is working as it should. read more

I had a problem with my washer overflowing and water coming up in the kitchen sink. I went thru Adee Do and Do it Right was sent out. An estimate of $1300 was given, since Brian Goulart said I had extensive damage to my pipes. Since I know nothing about plumbing (I'm a widow who lives alone)I accepted his advice and let him go ahead. He worked hard and when he left I gave him my VISA card and signed a screen type object with no copy for me. My Chase Freedom report just came, and I find he charged me $1,983.00. I went up to the bank and find I cannot do anything about this scam. I called my neighbor who I talked to immediately after the job was done, and he said I told him I had paid $1300. He said he had a similar job done recently and paid a total of just $300. Apparently I have to find a way to recover the excess amount he put on my VISA. I cannot complain about how the work was done, but I feel disappointed about the way I was treated. read more

From the very beginning, Do It Right was professional. They're almost like a concierge plumbing service. Answering the phone promptly and courteously. Scheduling an appointment without a long lead time and without a window (they gave an actual arrival time!). Sending an email confirmation of appointment with a picture and a bio of the service technician as well as an email when he was on his way. The plumber arrived clean, respectful, knowledgeable, patient, and professional. He was extremely thorough, asking about all of our plumbing needs (so that a bandaid wasn't put on our problem but a full surgery if needed) and not just the 1 problem we called about. He then created an estimate based on any concerns we discussed, with no pressure of how many things to work on. We came up with a plan and he fixed the most pressing issue. He fixed it quickly and completely. And it's 100% satisfaction guaranteed! We even signed up for their membership! read more

We've been meaning to replace the toilet in our master bath for a while, so when an Angie's List promotion came up for Do It Right Plumbers for exactly that, we pounced on the deal. I communicated with Tristan multiple times over the phone, and each time he was courteous and helpful, while still concise. The technician who arrived at our scheduled appointment time, Michael, was similarly fantastic--before entering, he immediately put on some of those fancy shoe coverings to prevent dirt and other debris from tracking in. He was very efficient and concise in the removal of our old toilet as well as the installation of the new one, and engaged my two-year-old daughter in her random banter (and offering of chocolate milk). We will for sure be contacting Do It Right again in the future when the need arises. I also feel the need to mention that the jaunty hats and suspenders are a nice, albeit superfluous, touch. read more

I had massive drain issues at my house and Do It Right came to the rescue. These guys were GREAT! I was able to get a same day appointment and from the start I could tell they do things differently. First, I received an email with a picture of the plumber that notified me that he's on his way. Then when David the technician, he put on shoe covers which my wife really appreciated. He took a look at the drain issues, spent a lot of time making sure he checked everything and answered all of our questions. Turned out that we had roots in our drain line and he had this awesome jet scrubber thing that cut the roots out using water. A tad on the pricey side but definitely worth it. read more

Saul was WONDERFUL!! He presented me opinions of what might be going on while explaining why he thought what he did. He presented me with the costs and was so confident, he encouraged me to do some research with other companies while explaining why you guys are the best. I agreed to let him work on my toilet. After he did his diagnosis of the problem, he asked me more questions and then he realized I did not need a repair after all. He thinks I had a soft clog and it went away by itself! A leak whisperer indeed!! Thank You so much and when I need anything else, you will have my business. I am passing the word to my friends as well! What a great guy!! read more

Excellent job, they came out exactly when they promised they'd arrive and did a whole walkaround safety inspection for us before they started work. They gave us a bunch of estimates for a lot of options including preventative stuff, which was nice because now we know what to expect if we stay in this house. The guys, Mike and Joe I think, were very clean and professional and polite, they were even friendly with my two annoying dogs. The toilet they came to fix was leaking out of the tank and bottom edge and was running constantly, they fixed it in under an hour and cleaned up after they were done! Would definitely hire again for future work. read more

To be treated like you want & deserve to be treated should be 'Do it Right Plumbers' tag line. They handled every aspect of my plumbing needs - water heater, shower work, hose bibs, gas lines, etc. - in the most professional, courteous, considerate manner I have ever experienced. Their knowledge of plumbing and related matters provides comfort and peace that offers assurance and confidence. They attend to matters with sincerity and take great effort to keep you apprised of the situation....starting from receiving a message that their service professionals are on their way to the completion and review of all that was done. read more

Needed an estimate on a new water heater and repiping of the house, but the saturday before they were to come we had the sewer line back up into a bathroom. Dylan was outstanding with his professionalism and thorough with his assessment of the problem. He quickly assessed the situation gave us an estimate for fixing the backup, water heater and repiping that was reasonable. The next day the crew was out at 8am. They had the house repiped, sewer line fixed, and also had the water heater installed within 1day and 1/2. Really impressed with the quality of work efficiency and reponse he and the crew had to our problem. read more

Chris and Cody were absolutely fantastic! So honest and professional yet very personable. Love these guys!!!!! Every thing was explained to me in detail so I fully understood what was going on before the job was started. I spoke with Travis when scheduling my service, and he was also very helpful, knowledgeable and told me everything I needed to know before my scheduled service. Amanda phoned me this morning to inform me that Chris was on his way - as promised by Travis - and an e-mail and text of his photo followed - also as promised. Great company! Would definitely use them again if needed...no questions asked. read more

Oh my goodness. Imagine all toilets, sinks, and the washing machine blowing up at once! Smelly? Yep! Water everywhere ? Yes! Scary? Oh yes! I called Do It Right and they were out here in a flash! This is an incredible company! These men were professional, courteous and helpful. They managed to take my anxiety from Defcon 1 back down to a five, They explained everything which each step and gave me informed options! I've NEVER had such incredible service and professionalism from any other company. Thank you so much to the owner, Don, Felix, Brennan, Hermes, Edgar and Megan! You are an incredible group of people! read more

I have used Danny several times before and he is great. Today Danny had a "Scribe" with him, his name is Logan. They were a great team. Got the job done and did some extra stuff also just because that's how they are. They always leave the customer happy and prices are always fair. I actually have a home warranty plan on my home and I prefer to use DoneRite because I've had plumbers respond from home warranty that don't or can't do the job. And Tiffany? She answers the phones. She's awesome. Keeps customers up to date on what's going on. Thank you DoneRite!! Pam Colby read more

"Do it right Plumbers" just finished a major plumbing job for us which required a complete pipe replacement which spanned from the meter to our house. The project included taking out about 20 feet of recently installed pavers in our entryway and laying down new copper piping. James, the plumber was unbelievable with his expertise, courtesy, and sense of urgency. He not only fixed the problem quickly but also helped us minimize the cost of reinstalling the pavers through his careful dismantling of the pavers. "Do it Right Plumbers" have a customer for life. (Hopefully not too much) read more

I called into their call center on the weekend was greeted by a very rude person who called herself J. She kept asking a ton of questions not related to my plumbing issue I was calling about. Instead she laughed throughout our conversation, and had loud music playing in the backround. It sounded like korean music or something. This company needs to hire professional people and get rid of this girl, she even sounded like she gave me a fake name. If this company has such a weak unprofessional call center I can only imagaine what the owner and plumbers are like read more